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Troubleshoot
12
Troubleshoot
12.1
Installing USB Drivers
94
Installing USB Drivers on Windows 7 RF Red Host
You will need to do this procedure twice (because there are two drivers).
1. Download drivers from http://qwizdom.com/files/Drivers.zip and extract them
2. Plug in the host to your USB port.
3. Right-click on Computer and select properties.
4. Click on Device Manager on the left.
5. Qwizdom RF Host should be located under Universal Serial Bus Controllers, Ports
and Unknown or Other Devices.
6. Right-click on the driver and select update driver.
7. The installation wizard will appear.
8. Select Browse Computer for Software Driver and click Next.
9. Click on the Browse button. A window appears.
10. Browse your computer and select the USB Drivers Folder
11. Click OK and then Next.
12. When it's done installing, click on Close. Repeat the above steps once more for
USB Serial Port.
Installing the USB Drivers on Vista for the RF Red Host
You will need to do this procedure twice (because there are two drivers). You can download
the drivers from our http://qwizdom.com/files/Drivers.zip. Be sure to extract the files
before proceeding.
1. Insert the Qwizdom Connect disc into the computer and make sure the host is
plugged in properly.
2. From the Start menu, go to the Control Panel.
3. Click Hardware and Sound.
4. Click Device Manager.
5. Select View Devices by Type under the View menu.
6. Qwizdom RF Host should be located under Universal Serial Bus Controllers, Ports and
Unknown or Other Devices.
7. Right-click Qwizdom RF Host and select Update Driver. The installation wizard will
appear.
8. Select Browse Computer for Software Driver and click Next.
9. Click Browse. The Open window appears.
10. Select the USB Drivers folder.
11. Click OK and then Next.
12. When it's done installing, click Close. Repeat the above steps once more and then
restart your computer.
Qwizdom Actionpoint 2015