Download HT22I User Manual

HT22I
User Manual
Contents
Introduction
1
Company History...........................................................................................................1
Problems with Metal Key Systems................................................................................1
Benefits of Onity Electronic Systems ............................................................................1
System Components
1
Magnetic Stripe Card ....................................................................................................1
HT24 Lockset Features.................................................................................................2
Automatic Code Change..................................................................................2
Battery Operation.............................................................................................2
Audit Trail .........................................................................................................2
Real Time Clock...............................................................................................2
Panic Operation ...............................................................................................2
Lock Operation.................................................................................................3
Off-line Card Readers ...................................................................................................4
Portable Programmer....................................................................................................5
Batteries ...........................................................................................................5
Connecting to the Lock ....................................................................................5
Connecting to the Front Desk Console............................................................5
Function Keys on the PP .................................................................................7
Menu Choices ..................................................................................................7
On-line Card Readers .................................................................................................11
HT22i Hardware Overview
13
General Description ....................................................................................................13
Modes of Operation ....................................................................................................13
Main Encoder .................................................................................................13
Terminal .........................................................................................................14
Regular Encoder ............................................................................................14
Keypad Definition ........................................................................................................14
New Guest .....................................................................................................14
Copy Guest ....................................................................................................14
Check Out ......................................................................................................14
Read...............................................................................................................14
Exit .................................................................................................................14
Number Keys .................................................................................................15
* Key...............................................................................................................15
CLR (red) – Clear...........................................................................................15
Enter (green) ..................................................................................................15
Menu ..............................................................................................................15
Help................................................................................................................15
A-Z Letters .....................................................................................................15
Up Arrow ........................................................................................................15
Down Arrow....................................................................................................15
Left Arrow.......................................................................................................15
Right Arrow ....................................................................................................15
Display Adjustments ...................................................................................................17
Getting Started ............................................................................................................18
Contents • i
Reception Menu
19
New Guest Check-in................................................................................................... 19
Single Room Guest Card............................................................................... 19
Multiple Room Guest Card ............................................................................ 22
Copy Guest Card........................................................................................................ 26
Check Out................................................................................................................... 28
Single Opening Card .................................................................................................. 28
Read a Card ............................................................................................................... 30
Rooms Information ..................................................................................................... 31
Read and Erase a Card.............................................................................................. 32
Mastering Menu
33
Master Users List........................................................................................................ 33
Adding a New Master User ........................................................................... 33
Editing a Master User .................................................................................... 36
Deleting a Master User.................................................................................. 39
Encode Master Card................................................................................................... 41
Change Master Code ................................................................................................. 42
Master Canceling........................................................................................................ 44
Safes Emergency ....................................................................................................... 45
Special Cards Menu
47
Diagnostic Card .......................................................................................................... 47
Canceling Card........................................................................................................... 48
Blocking Card ............................................................................................................. 49
Programming Card ..................................................................................................... 51
Spare Cards ............................................................................................................... 52
Security Menu
55
Operators List ............................................................................................................. 55
Adding a New System Operator.................................................................... 55
Editing a System Operator ............................................................................ 56
Deleting a System Operator .......................................................................... 58
Auditor ........................................................................................................................ 60
Locks Audit Trail ......................................................................................................... 64
On-line Audit Trail....................................................................................................... 67
Configuration Menu
69
Set Date and Time...................................................................................................... 69
Language.................................................................................................................... 72
Check-Out Warning .................................................................................................... 73
Auto Log-off Time ....................................................................................................... 73
Maintenance Menu
75
Room Out of Service .................................................................................................. 75
Make Back-up............................................................................................................. 76
Adding or Updating a Back-up ...................................................................... 76
Deleting a Back-up ........................................................................................ 77
Communication Menu
79
Load Portable Programmer ........................................................................................ 79
Peripherals ................................................................................................................. 82
Initializing a Peripheral .................................................................................. 82
Updating a Peripheral.................................................................................... 84
Changing the Operating Mode of a Workstation ........................................... 85
Contents • ii
Initialize Modem ..........................................................................................................87
Set RS232 BAUD Rate ...............................................................................................87
Export Program ...........................................................................................................88
Connections
89
Encoders .....................................................................................................................89
Cables ............................................................................................................89
Termination ....................................................................................................90
Modem ........................................................................................................................91
Internal Modem ..............................................................................................91
External Modem.............................................................................................92
PMS ............................................................................................................................92
Printer..........................................................................................................................94
On-line Readers ..........................................................................................................94
Cables ............................................................................................................95
Termination ....................................................................................................96
Troubleshooting
97
Guestroom Locks ........................................................................................................97
Daylight Savings Time ................................................................................................98
Keycards .....................................................................................................................99
Portable Programmer..................................................................................................99
Front Desk Equipment ..............................................................................................100
Encoders ......................................................................................................100
PMS .............................................................................................................100
Using the Spare Card System ..................................................................................101
Glossary of Terms
103
Appendix A
105
Modem FCC Registration Information ......................................................................105
Type of Service ............................................................................................105
Telephone Company Procedures ................................................................105
If Problems Arise..........................................................................................105
Contents • iii
Introduction
Company History
Founded in 1941, Onity has been a manufacturer of electronic locks for
the hospitality industry for more than a decade. Onity has a sales and
service network that spans more than 110 countries. One of the world's
largest suppliers of electronic locking systems, Onity electronic locks can
be found on over one million doors in over ten thousand hotels around
the globe.
Onity is known for its extensive industry experience and commitment to
its customers. This commitment to the highest standards of service has
enabled Onity to earn preferred vendor status with leading hotels around
the world.
Onity is part of Williams, PLC., one of the largest providers of security
products and solutions in the world. Through Williams, Onity has the
business strength and resources to continue to lead the world in
electronic locking technology.
Problems with Metal Key Systems
Traditional metal key lock systems are vulnerable in a variety of ways. A
guest may simply keep a key or have a copy made so that he can return
to the room at a later time. When keys are missing, the locks are often
not rekeyed due to the cost and time requirements. An experienced
criminal can study several keys or look inside the key cylinders and
decode the key system, allowing him to create a grand master key to the
property.
Benefits of Onity Electronic Systems
The Onity locks do not require rekeying if a card is kept by a guest. Each
new guest card rekeys the lock to prevent access by the previous guests,
so your guests are secure. Additionally, the guest cards will expire at the
date and time designated during check-in. There are no mechanical parts
to decode that will allow criminals into the rooms; the lock is unlocked
through an encrypted code. The Onity locks also store the last 100
openings in non-volatile memory, allowing the hotelier to know exactly
who has been in the room, and when.
Introduction • 1
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Introduction • 2
System Components
Magnetic Stripe Card
The Onity keycard is an ISO standard three-track, low-coercivity, flush
mount magnetic stripe keycard. The card complies with the ABA
requirements for keycard dimensions and materials. The Onity
information is encoded on track three in an encrypted and proprietary
format, leaving tracks one and two open for use in another system, such
as a point-of-sale system.
The card is re-usable. When the card is re-encoded with new information,
the previous information is destroyed, much like taping over an old movie
on videotape.
If the card becomes dirty, scratched, or cracked, you must discard it.
Dirty cards can contaminate the heads in the locks and encoding
equipment, which will result in those units requiring more maintenance.
Scratched cards may not operate reliably. Cracked cards might break off
inside the locks or encoding equipment, again requiring immediate
maintenance and causing inconvenience to your guests.
Replacement keycards are available from Onity in both a generic format
and with custom graphics. Replacement keycards may also be
purchased from another vendor who can guarantee adherence to the ISO
standards, and the quality of the card. As a benchmark indicator of
keycard vendors, Onity rejects cards from over 90% of the keycard
vendors because of poor quality.
Operating Instructions
Insert
With arrow
pointing
downward,
insert card
into slot.
Remove
Remove
card
from slot.
Open
When
green light
appears,
depress
lever and
open door.
Red light
staffi
i Electronic Locking
Solutions
Figure 1
System Components • 1
HT24 Lockset Features
Automatic Code Change
The most important feature of the Onity electronic lock is that it changes
its code automatically for each new guest that checks into the room.
Each new guest card used in a lock will automatically void the previous
guest card.
In a similar manner, the lock will also accept a new master card. Any new
master card used in a lock will automatically void the previous master
card.
Battery Operation
The Onity HT24 lock is powered by 4 AA size alkaline batteries. These
batteries are expected to last between 2 and 4 years, depending on a
number of factors. Factors that can shorten battery life are:
A) The freshness of the batteries when they are purchased.
B) The number of transactions per day.
C) Extreme cold weather.
D) Battery quality.
Onity recommends the use of major brand batteries in the locks, such as
Energizer, Duracell, and Panasonic batteries. In installations where the
lock will be subjected to extremely cold temperatures, use 4 AA size
Lithium batteries. Both Alkaline and Lithium batteries may be purchased
through Onity.
A low battery indication is given to staff cards for approximately one
month prior to the batteries being completely dead. The hand-held
Portable Programmer can also be used to check the level of the
batteries.
Audit Trail
The Onity HT24 lock uses non-volatile memory to record the last 100
openings. This means that the lock will not lose the audit trail, even if the
batteries are removed. Reading the lock will produce a list of all cards
used in the lock and the date and time they were used.
Real Time Clock
The Onity HT24 lock circuitry contains a "real time" clock. This means
that the lock is able to determine if a card should be admitted based not
only on the code of the card, but also the date and time that it is used.
Panic Operation
The Onity HT24 lock features panic retraction of the deadbolt from inside
the guestroom. Operation of the lever from inside the guestroom retracts
both the deadbolt and the latch, fulfilling the requirements of various
building codes, life safety codes, and the ADA.
System Components • 2
1. Rear View
2. Side View
3. Front View
4. Privacy Connector
5. Clear Button
6. Green and Red LED
7. Card Slot
8.
9.
10.
11.
12.
13.
14.
Battery Cover
Battery Cover Screw
Portable Programmer Jack
Mounting Posts
Spindle
Reader Cover Screws
Backplate Screws
Figure 2
Lock Operation
The lights only operate when
a card is inserted and
removed. They do not glow
continuously.
To operate the guestroom lock, insert and remove the card. The LEDs
located to the immediate left of the card slot will display one of the following
indications:
1.
Green Light – Valid Opening. Operate the handle to gain
access to
the room.
2.
Red Light – Invalid Attempt. Card may have expired, been
voided by a new guest card, or be for a different room.
3.
Alternating Red and Green Lights – Privacy indication or card
out
of shift.
4.
Flashing Red Light – Blocked Lock.
5.
Flashing Green Light – Office Mode.
6.
Delayed Red Light – Card not encoded or incorrectly
inserted. Illuminates six seconds after card insertion.
7.
Green Light with Flashing Red Light – Low battery indication.
System Components • 3
Off-line Card Readers
Off-line readers are stand-alone units that do not require connections to a
central computer. The off-line readers do require a 12 volt DC power
supply to operate. The off-line reader acts as a switch to control an
electrical locking device, such as an electric strike, magnetic lock,
automatic door, and gate operator. In all other regards, the off-line reader
behaves like the stand-alone lock. The off-line reader can operate in
three modes – Standard mode, Corridor mode, and Foyer mode.
In Standard mode, the reader is declared as a door to a single room or
suite. The reader will only open to master cards or cards made
specifically for its room designation and will store the last 500 events.
In Corridor mode, the reader is declared as a corridor end lock. The
reader must recognize the individual codes for up to 1000 doors that are
defined as being within the corridor. If there are 250 or less doors behind
the corridor lock, the reader will record the last 500 events. If there are
more than 250 doors behind the corridor lock, then no audit trail will be
kept by the reader.
In Foyer mode, the reader is declared as a common entrance door for a
section of the property. The reader will check the card for valid site data,
proper authorizations (if any), valid time shift, and expiration date. If the
card meets these criteria, then the reader will allow access to the
property.
Off-line readers can be set up to perform actions automatically. At prespecified times, the reader may lock and unlock the door it controls. As
an example, the reader may be programmed to unlock the lobby doors at
6:00 a.m., and lock the lobby doors at 11:00 p.m. Cards with the office
attribute may also be used to toggle the off-line reader from locked to
unlocked, and back again.
Figure 3
System Components • 4
Portable Programmer
The Portable Programmer (PP) is used to carry information between the
lock and the front desk equipment. It can also be used to open a
guestroom and to test the operation of a lock.
When the locks are first installed, the PP is used to initialize each lock to
a particular room number, load its table of room codes, and set the
internal clock.
Since the PP can be used to unlock a door, it should be secured when
not in use. If you are unable to secure the PP, remove and reinstall one
battery after use. This will clear the memory and require that the PP be
connected to the console before it can be used again. Connection to the
console requires a management level password; therefore, proper
security is maintained.
Batteries
The PP uses 4 AA batteries, which are expected to provide about 50
hours of use. If the display is not visible, the batteries must be replaced.
Connecting to the Lock
The PP is connected to the lock with the attached cable (see Figure 4,
reference 1). On the bottom of the lock, to the right, you will see a hole
(called a jack). Insert the end of the cable (the plug) into the jack. Before
you connect the PP to the lock, however, you may first need to connect it
to the console. This generally depends upon the operation you wish to
perform. In fact, the PP may inform you if it needs to be connected to the
console first. The reasons for this will become clear as you read further in
this section.
Connecting to the Front Desk Console
The PP is connected to the front desk console with a 9 pin cable (see
Figure 4,
reference 2). Plug one end of the cable into the connector on the PP. Plug
the other end of the cable into the connector on the rear of the console
labeled PP RS 485. The connector will only go in one way. Refer to the
sections Locks Audit Trail or Load Portable Programmer for the steps
required to perform each specific operation.
System Components • 5
2
1
INITIALIZE
Door 101
Figure 4
System Components • 6
Function Keys on the PP
ON/CLR (red)
The ON/CLR key turns the PP on. It also is used to clear or abort an
operation and return to the menu.
OFF
The OFF key turns the PP off. The PP will turn itself off after about
30 seconds of inactivity.
MENU
The MENU key selects the various menu choices. Each time you
press the MENU key it will advance to show you the next menu
choice.
TX (green)
The TX key is the "transmit" or "GO" button. It is used to start the
communication with the lock once the correct menu selection has
been made.
UP & DOWN ARROWS
The UP and DOWN ARROW keys scroll through the options within a
menu choice. For example, if you have used the MENU key to select
the UPDATE menu, then the UP and DOWN ARROW keys will allow
you to select the proper door to be updated.
Menu Choices
Update
Update is used to make the data in the lock match the data in the front
desk console. You will update a lock for the following reasons:
1.
When daylight savings time changes.
2.
If you change the code of a Programming Card, a Canceling
Card, or a Blocking Card.
3.
If a change is made to the locking plan.
Update will also notify a lock if a master card has been changed.
To update the information in a lock, you must first download the data
from the console to the PP. See the section titled Load Portable
Programmer for instructions.
After the PP is loaded with data, go to the door that is being
updated and follow these steps:
1.
Plug the PP into the lock.
2.
Press the ON/CLR key to turn on the PP.
3.
Press the MENU key until UPDATE appears.
4.
Press the UP or DOWN arrow key to select the desired
room. (see note)
5.
Press the green TX key.
6.
Unplug the PP when it is finished.
System Components • 7
NOTE: While it is good procedure to select the proper room number with
the arrow keys, you will find that you cannot update a lock to the wrong
room number. The PP is intelligent in that it "knows" what lock it is
plugged into and will only update THAT lock. You will also notice that if
you have to update several locks, the room numbers disappear from the
list in the PP as they are updated. This feature is particularly useful
during a time change because you can quickly see if you have missed
any locks when you intended to update ALL the locks on your property.
Read Openings
The lock contains an audit trail of the last 100 openings. To view this
audit trail you must use the READ OPENINGS function of the PP.
To read a lock, follow these steps:
1.
Go to the desired door and connect the PP.
2.
Turn the PP on and select READ OPENINGS by pressing
the
MENU key.
3.
Press the green TX key.
4.
Unplug the PP and take it to the front desk console.
5.
Refer to the section on Locks Audit Trail to print this report.
NOTE: You may read the openings of more than one lock. You will be
allowed
to select which lock openings to print at the front
desk console.
Test
The TEST function will test most functions of the lock, including the
batteries, the electronics, and the handle switches. It will also indicate the
reason a card was rejected in a lock. A good time to test each lock is
during the time change that occurs twice each year, since you are at the
door with the PP.
To test each lock, follow these steps:
1.
Connect the PP to the lock, turn it on and select TEST with
the
MENU key.
2.
Press the green TX key. This will show you the room number
of this lock, the lock type and version, the door number and
will test the red and green lights.
3.
Press the TX key again, this will show the date and time in
the lock
and test the batteries. You should see "Batteries OK". If not,
replace
the batteries.
System Components • 8
4.
Press the TX key again and operate the outside handle, the
deadbolt, and insert a card. For each of these operations you
should see a message that indicates that the corresponding
switch in the lock was activated. If you do NOT see a
message for any of these operations, or if the message
remains on the screen after you have completed the
operation, the lock needs to be repaired.
5.
Press the TX key again. If your lock has a keyboard, press
the buttons. The character you press should be displayed.
6.
Press the TX key again. You will see “MAN. DATE” and the
manufacturing date of the lock electronics.
7.
Disconnect the PP.
8.
Insert and remove the Diagnosis Card. You should see a
green light. Go to the next door.
NOTE: It is a good idea to use the Diagnosis Card during this test. You
will need a card anyway to perform the card switch test and the
Diagnosis Card can be used for this purpose.
NOTE: The TEST function may also be used to indicate why a card was
rejected by the lock. Simply connect the PP to the lock, select the
TEST function, and insert the card in the lock. The PP will display
the reason the card was rejected.
Initialize
The INITIALIZE function is generally used the first time a lock is installed.
It establishes the room number for the lock and loads all the lock data.
You should only use this function if you have replaced a lock on a door.
To initialize a lock, follow these steps:
1.
Connect the PP to the console and use the LOAD
PORTABLE PROGRAMMER function. See the Load
Portable Programmer section in this manual.
2.
Go to the lock and connect the PP.
3.
Turn the PP ON and select INITIALIZE with the MENU key.
4.
Use the UP or DOWN arrow keys to select the room number.
Make certain to select the CORRECT room number.
5.
Press the green TX key.
6.
Disconnect the PP when it is finished.
This lock is now initialized. Make a guest card for the lock and test it.
Also, be sure to test the master card(s).
System Components • 9
Open
The OPEN function can be used to unlock a door that will not respond to
a guest card or any master cards. It will even open a door that has
missing or dead batteries.
To OPEN a door with the PP, follow these steps:
1.
Connect the PP to the lock and turn it ON.
2.
Select OPEN by pressing the MENU button.
3.
The message "Access Code:" will be displayed on the
screen. Press the UP arrow key to find the first digit of the
code, and then press the TX key. Press the UP arrow key
again to find the second digit, and press the TX key. Repeat
this procedure for digits 3 and 4. Upon entering
the fourth digit, the PP will display "Transmitting" and the lock
should open.
Just like an "E" key, the OPEN function will unlock a door that is locked
with the deadbolt. For this reason the PP should be secured when not in
use. If you cannot secure the PP, remove and reinstall one battery after
each use. This will require that you connect the PP to the console and
use the Load Portable Programmer function prior to performing the three
steps above.
System Components • 10
On-line Card Readers
On-line readers are devices that are connected to the front desk main
console for instantaneous update and audit capability. Each reader is
connected to a controller, which in turn is connected through the Onity
HTCOM network to the front desk main console. All Check-in and Checkout information is immediately relayed
to the reader, so that access privileges can be granted or denied on a
minute-by-minute basis.
The on-line reader acts as a switch to control an electrical locking device,
such as an electric strike, magnetic lock, automatic door, or gate
operator. If the locking device requires 12VDC power, and draws less
than one Amp of current, the internal power supply of the reader control
unit may be used to power the locking device.
The on-line reader has a much larger capacity for data than the standalone locks. The on-line reader can recognize the codes for up to 8000
rooms and masters, and will store the last 8000 openings. If
communication with the front desk console is interrupted, the on-line
controller continues operating normally with the last access data received
from the front desk console. Once communications are restored, the front
desk console will update the on-line reader with any changes made
during
the interruption.
The on-line reader can be set up to perform actions automatically. At prespecified times, the reader may lock and unlock the door it controls. As
an example, the reader may be programmed to unlock the lobby doors at
6:00 a.m., and lock the lobby doors at 11:00 p.m. Unlike the stand-alone
units, the on-line reader can not be toggled into another state by a card; if
the unit is unlocked by the timetable, it must be locked by the timetable.
The on-line reader has a feature called anti-passback. This feature allows
connection of a second reader to the controller. The second reader is
used to record exits. Anti-passback only allows cards to re-enter an area
if the card was used to exit the area. As an example, if an on-line reader
was used to control the gates in a parking deck, a user may freely enter
the deck the first time. Once they use their card to exit the deck, they
may re-enter at a later time. However, if they were to enter the deck, then
give the card to a friend to allow them to park in the deck, the card will
not allow the second entry, because no exit has been recorded. This
feature is optional; it is not active unless requested at the time of setup.
System Components • 11
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System Components • 12
HT22i Hardware Overview
General Description
The front desk controller is vital to the operation of the Onity lock system. The
primary function of the front desk unit is to encode cards for the Onity locks.
To perform this task, the unit must remember how each lock is encoded, the
current guest and master codes for each lock, and how to calculate the next
guest and master code for each lock.
The locking plan for your property has been loaded into the main front desk
console by the factory. If you need to make adjustments to the locking plan
once you receive the console, you will need to contact Onity Technical
Support. Onity Technical Support can dial in to the unit via the internal
modem, and customize your locking plan to meet your new requirements.
Each system operator can be identified by name using the alphanumeric
capability of the unit. The front desk console keeps an audit trail in its
memory of the last 5000 transactions performed on the keypad. The manager
may view this report on the display or print a copy on any standard parallel
printer.
Modes of Operation
The HT22i may be used in three different modes of operation – Main
Encoder, Terminal, and Regular Encoder.
Main Encoder
When used as a main encoder, the HT22i contains all of the data for the
property. Other HT22i encoders may be attached to a main encoder, but they
must be in either terminal or regular encoder mode. The main encoder can
be used to perform all reception and management functions of the HT22i
system. The main encoder is also used to load the portable programmer, and
print reports.
HT22i Hardware Overview • 13
Terminal
The HT22i can be used as a terminal or slave unit to an HT22i server. This
allows the hotel to connect up to seven additional encoders to a single HT22i
server for use in
front desk reception functions. The terminals may also be used as a back-up
for the
server HT22i. All of the basic reception functions may be performed on a
Terminal
Mode encoder.
Regular Encoder
The HT22i can be used as a regular encoder with an HT22i server. This
mode is used when the HT22i is connected to a property management
system (PMS). This allows the property to have an encoder next to each
PMS terminal. When the unit is in Regular Encoder mode, the keypad is not
active. The regular encoders will encode cards automatically through the
reception screens on the PMS.
Keypad Definition
The keypad of the HT22i has 25 different keys to allow operator input into the
unit. The following list of keys contains a very basic explanation of what each
key does. For specific information concerning the steps of a particular
process, please refer to the appropriate sections of this manual. See Figure 5
for an illustration of the keypad layout.
New Guest
The New Guest key is used to quickly begin encoding a new guest card.
Copy Guest
The Copy Guest key is used to quickly make a copy of a registered guest's
card.
Check Out
The Check Out key is used to quickly check a guest out of a room.
Read
The Read key is used to quickly read any card in the system.
Exit
The Exit key is used to end processes and log the user off of the system.
HT22i Hardware Overview • 14
Number Keys
The Number keys are used to enter room numbers, passwords, and other
data into
the system.
* Key
The * key is used to print reports within the report menus.
CLR (red) – Clear
The CLR key is used to erase an entry, exit a function, and answer NO to a
choice on
the screen.
Enter (green)
The Enter key is used to complete an entry, select an item within a list, or
answer YES to a choice on the screen.
Menu
The Menu key is used to enter the main menu from a function.
Help
The Help key is used to request a pop-up list of choices at different data entry
points within the system.
A-Z Letters
The A-Z Letters key is used with the left and right arrow keys to enter
alphabetical characters into the system.
Up Arrow
The Up arrow key is used to scroll up through a list or menu one item at a
time.
Down Arrow
The Down arrow key is used to scroll down through a list or menu one item at
a time.
Left Arrow
The Left arrow key is used to scroll up through the alphabet, scroll left in the
menu headings, scroll up one page at a time in a list, or to erase the previous
character in a data entry field.
Right Arrow
The Right arrow is used to scroll down through the alphabet, scroll right in the
menu headings, or scroll down one page at a time in a list.
HT22i Hardware Overview • 15
HT22i Hardware Overview • 16
Figure 5
Display Adjustments
The HT22i encoder has a Liquid Crystal display with a backlight to allow you
to easily view the screen from any angle. If the display appears either dim or
dark, turn the contrast control knob, which protrudes from the side of the unit
to the left of the display (see Figure 6), until the screen is easily viewed.
Figure 6
HT22i Hardware Overview • 17
Getting Started
One item common to all functions of the HT22i is the requirement that an
operator must log into the system using a password before the operator can
perform any functions. Once the user is logged in to the system, the user can
move from function to function until such time as the user either logs out of
the system, or the system is inactive for a period of time and logs the
operator out automatically.
Each person in the operators menu maintains an individual password. Each
password may be up to eight alphanumeric characters long and must be
unique to the system. The password is used by the system to identify the
operator and to limit the access of that operator to only those functions that
the operator is authorized to use.
To log into the HT22i console using an alphanumeric password, such as
A5C3B8, perform the following steps:
1.
Press the A-Z Letters key. The letter A will appear on the display.
2.
Press the 5 key. The letter A will change to *, and another * will
appear to the right of it. This is so other people cannot read the
password being entered and then use it to log into the system
themselves.
3.
Press the A-Z Letters key. The letter A will appear on the display.
4.
Press the right arrow key twice. Each time you press this key, the
next letter of the alphabet will be displayed.
5.
Press the 3 key. The letter C will change to *, and another * will
appear to the right of it.
6.
Press the A-Z Letters key. The letter A will appear on the display.
7.
Press the right arrow key once. The letter B will be displayed.
8.
Press the 8 key. The letter B will change to *, and another * will
appear to the right of it.
9.
Press the Enter key.
This tells the system that the string of characters entered is the password.
The system
will check the string to make sure it is valid. If the password is valid, the
system will grant access to the functions which that password is allowed to
use. If the password
string is invalid, the unit will display NOT VALID, and the operator must enter
the proper password.
HT22i Hardware Overview • 18
Reception Menu
New Guest Check-in
This function is used when a new guest is to be checked into a room. When
the new card is used in the lock, the card of the previous guest will
automatically be canceled in the lock. Since this function is the most
frequently used, the HT22i defaults to this function when an operator logs in
to the system.
Single Room Guest Card
To check in a new guest, perform the following steps:
1.
Enter your password.
2.
Press the ENTER key. If a back-up needs to be made or
updated, the screen will prompt you to take action. Once this
process is complete, the screen will display "New Guest
Check-In" and prompt you to enter a room number.
NEW GUEST CHECK IN
Room: _
Reception Menu • 19
3.
Pressing the HELP key will allow you to select the room number
from a list of the rooms in the system. Simply highlight the room
number desired in the list, and press the ENTER key to select it.
NEW GUEST CHECK-IN
Room:
4.
101
102
103
104
105
106
Once the room number has been selected, press the ENTER key
to continue.
NEW GUEST CHECK-IN
Room: 101
5.
If this property offers optional authorizations for the use of an
amenity, such as the use of an in-room safe, you will be
prompted to either authorize or deny the use of these items, as
shown below:
NEW GUEST CHECK IN
Room: 101
Safe?
ENTER=Yes
CLR=No
Press the CLR key to say no or press the ENTER key to
authorize the use of the safe.
Reception Menu • 20
6.
Once the optional authorizations are selected, the first letter of
each selected authorization will appear above the line the
requests appeared on, and the screen will prompt you to enter
the number of nights this guest will be staying.
NEW GUEST CHECK IN
Room: 101
S
Nights: 3
7.
Enter the number of nights and press the ENTER key. The
display will convert this number into the actual date of check-out,
preceded by the default check-out hour. You may make any
changes you wish to the check-out date and time by using the
LEFT and RIGHT ARROW keys to move to the appropriate field,
and using the number keys to enter the new hour, month, day or
year.
NEW GUEST CHECK-IN
Room: 101
S
hh/mm/dd/yy
14/11/26/98
8.
Press the ENTER key. The screen will prompt you to enter the
number of cards required for the guest. You may request up to
nine cards.
NEW GUEST CHECK-IN
Room: 101
S
14:00 11/26/98
Number of Cards: 2
Reception Menu • 21
9.
Press the ENTER key. The display will prompt you to insert and
withdraw the card.
NEW GUEST CHECK IN
Room: 101
S
14:00 11/26/98
Insert Card
#1
NEW GUEST CHECK IN
Room: 101
S
14:00 11/26/98
Withdraw Card
10.
If more than one card was requested, the screen will repeat the
prompts until all of the requested cards are made. When you are
finished making cards, press the MENU key to select another
function, or press the EXIT key to log out of the system.
Multiple Room Guest Card
The new guest function of the HT22i allows you to make guest cards that will
work in up to three guestroom doors. As an example, if a family checked into
the hotel, and the parents requested one room for themselves and two more
rooms for the children, the cards can be made to work in all three locks. To
check in a new guest and allow access to multiple rooms, perform the
following steps:
1.
Enter your password.
2.
Press the ENTER key. If a back-up needs to be made or
updated, the screen will prompt you to take action. Once this
process is complete, the screen will display "New Guest
Check-In" and prompt you to enter a room number.
NEW GUEST CHECK IN
Room: _
You may select room
numbers from a list by
pressing the HELP key.
3.
Enter a room number, and press the DOWN ARROW key. The
cursor will move to a new line of the display, and allow you to
enter a second room number.
Reception Menu • 22
NEW GUEST CHECK-IN
Room: 101
102
4.
Type in the second room number, and press the DOWN ARROW
key. The cursor will move to a new line of the display, and allow
you to enter a third room number.
NEW GUEST CHECK-IN
Room: 101
102
103
5.
Press the ENTER key. If this property offers optional
authorizations for the use of an amenity, such as the use of an
in-room safe, you will be prompted to either authorize or deny the
use of these items, as shown below:
NEW GUEST CHECK-IN
Room: 101
Safe?
ENTER=Yes
CLR=No
Press the CLR key to say no or press the ENTER key to
authorize the use of each amenity.
Reception Menu • 23
6.
Once the optional authorizations are selected, the first letter of
each selected authorization will appear above the line the
requests appeared on, and the screen will prompt you to enter
the number of nights this guest will be staying.
NEW GUEST CHECK-IN
Room: 101
S
Nights: 3
7.
Enter the number of nights and press the ENTER key. The
display will convert this number into the actual date of check-out,
preceded by the default check-out hour. You may make any
changes you wish to the check-out date and time by using the
LEFT and RIGHT ARROW keys to move to the appropriate field,
and using the number keys to enter the new hour, month, day or
year.
NEW GUEST CHECK-IN
Room: 101
S
hh/mm/dd/yy
14/11/26/98
8.
Press the ENTER key. The screen will prompt you to enter the
number of cards required for the guest. You may request up to
nine cards.
NEW GUEST CHECK-IN
Room: 101
S
14:00 11/26/98
Number of Cards: 2
Reception Menu • 24
9.
Press the ENTER key. The display will prompt you to insert and
withdraw the card.
NEW GUEST CHECK-IN
Room: 101
S
14:00 11/26/98
Insert Card
#1
NEW GUEST CHECK-IN
Room: 101
S
14:00 11/26/98
Withdraw Card
10.
If more than one card was requested, the screen will repeat the
prompts until all of the requested cards are made. When you are
finished making cards, press the MENU key to select another
function, or press the EXIT key to log out of the system.
Reception Menu • 25
Copy Guest Card
WARNING: Never make a
copy of a guest card if the
guest has LOST their card.
Make a NEW GUEST
CARD to void out a lost
card.
This function is used to encode extra cards for an occupied guestroom after
the initial check-in procedure. These cards will not affect the use of the
current guest card.
To encode a copy of a guest card, perform the following steps:
You may select room
numbers from a list by
pressing the HELP key.
1.
Enter your password and press the ENTER key.
2.
Press the COPY GUEST key. The screen will prompt you to
enter the room number for the new copy.
COPY GUEST CARD
Room: 101
3.
Enter the room number, and press the ENTER key. If this
property offers optional authorizations for the use of an amenity,
such as the use of a room safe, you will be prompted to either
authorize or deny the use of these items, as shown below:
COPY GUEST CARD
Room: 101
Safe?
ENTER=Yes
CLR=No
Press the CLR key to say no or press the ENTER key to
authorize the use of each amenity.
Reception Menu • 26
4.
Once the optional authorizations are selected, the first letter of
each selected authorization will appear above the line the
requests appeared on. The screen will display the check-out date
and time of the original card. You may make any changes you
wish to the checkout date and time by using the LEFT and
RIGHT ARROW keys to move to the appropriate field, and using
the number keys to enter the new hour, month, day or year.
COPY GUEST CARD
Room: 101
S
hh/mm/dd/yy
14/11/26/98
5.
Press the ENTER key. The display will prompt you to insert and
withdraw the card.
COPY GUEST CARD
Room: 101
S
14:00 11/26/98
Insert Card
COPY GUEST CARD
Room: 101
S
14:00 11/26/98
Withdraw Card
6.
When you are finished making copies, press the MENU key to
select another function, or press the EXIT key to log out of the
system.
Reception Menu • 27
Check Out
The check out function is used at the end of a guest's stay to indicate that the
room is now vacant and available for use by a new guest. To check a guest
out of a room, perform the following steps:
You may select room
numbers from a list by
pressing the HELP key.
1.
Enter your password and press the ENTER key.
2.
Press the CHECK OUT key. The screen will prompt you to enter
the room number for the guest to be checked out.
CHECK-OUT
Room: _
3.
Once the room number has been selected, press the ENTER key
to complete the operation.
4.
Press the MENU key to select another function, or press the
EXIT key to log out of the system.
Single Opening Card
This function is used to make a card that will work in a guestroom lock only
once. The single opening card is commonly used by the hotelier to allow a
guest to preview a room, or to allow a vendor to place an item inside of a
room. Once the card is used in the lock, it is no longer valid. A maximum of
four Single Opening Cards may be made for a single guestroom between
new guest check-ins.
To make a single opening card, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the DOWN ARROW key three times to select Single
Opening Card.
Reception Menu • 28
You may select room
numbers from a list by
pressing the HELP key.
4.
Press the ENTER key. The screen will prompt you to enter the
room number for the Single Opening Card you wish to make.
SINGLE OPENING CARD
Room: _
5.
Enter the room number, and press the ENTER key. If this
property offers optional authorizations for the use of an amenity,
such as the use of an in-room safe, you will be prompted to
either authorize or deny the use of these items. Press the CLR
key to say no or press the ENTER key to authorize the use of
each amenity.
SINGLE OPENING CARD
Room: 101
Safe?
ENTER=Yes
6.
CLR=No
Once the optional authorizations are selected, the first letter of
each selected authorization will appear above the line the
requests appeared on. The screen will display the check-out date
and time of the original card. You may make any changes you
wish to the checkout date and time by using the LEFT and
RIGHT ARROW keys to move to the appropriate field, and using
the number keys to enter the new hour, month, day or year.
SINGLE OPENING CARD
Room: 101
S
hh/mm/dd/yy
14/11/26/98
ENTER=Yes
CLR=No
Reception Menu • 29
7.
Press the ENTER key. The display will prompt you to insert and
withdraw the card.
SINGLE OPENING CARD
Room: 101
S
14:00 11/26/98
Insert Card
SINGLE OPENING CARD
Room: 101
S
14:00 11/26/98
Withdraw Card
8.
When you are finished making Single Opening Cards, press the
MENU key to select another function, or press the EXIT key to
log out of the system.
Read a Card
This function is used to identify an unknown card, or to examine the
information encoded on the card.
To read a card, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the READ key. The screen will prompt you to insert the
card.
3.
Once the card has been read, the screen will display all of the
guest information encoded on the card, such as the
authorizations and the expiration date and time. In the example
below, the card is for room 101, and it is the original card (not a
copy). The card was authorized to operate the guestroom safe,
and the card will expire at 2:00 p.m. on
November 27, 1998.
Room:
Copy
Aut:
Exp:
101
#0
S
14:00 11/27/98
Reception Menu • 30
4.
You may read another card by pressing the READ key. When
you are finished reading cards, press the MENU key to select
another function, or press the EXIT key to log out of the system.
Rooms Information
This function allows the property to display the status and availability of all
guestrooms.
To view the rooms information, perform the following steps:
1.
Enter your password, and press the ENTER key.
2.
Press the MENU key.
3.
Press the DOWN ARROW key five times to select Rooms
Information.
4.
Press the ENTER key. The list of rooms will appear on the
screen. Any occupied rooms will be highlighted, and the
expiration date and time for the current card will be displayed to
the right of the room numbers.
101
102
103
104
105
106
107
Vacant
14:00 11/27/98
23:00 12/24/98
Occupied
5.
Press the UP and DOWN ARROW keys to scroll through the list
one room at a time, or use the LEFT and RIGHT ARROW keys
to scroll through the list one page at a time.
6.
When you are finished viewing the rooms information list, press
the
MENU key to select another function, or press the EXIT key to
log out
of the system.
Reception Menu • 31
Read and Erase a Card
The read and erase
function is used to enhance
the hotel’s Express Checkout function.
This function will read a card, erase it, and check out the room if the card is
still valid. This function is used if a group of cards is left at the front desk by
the guests or the housekeeping staff.
To use the Read and Erase a Card function, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the DOWN ARROW key six times to select Read and
Erase a Card.
4.
Press the ENTER key. The screen will prompt you to insert and
withdraw the card.
5.
The screen will display the specific card information, including
the authorizations and the expiration date and time. The screen
will prompt you to press the ENTER key if you want to erase the
card, or press the CLR key if you do not want to erase the card.
Room:
Copy
Aut:
Exp:
101
#0
S
14:00 11/27/98
Erase anyway?
ENTER=Yes
6.
CLR=No
If you choose to erase the card, the screen will prompt you to
press the ENTER key if you want to perform a guest check out,
or press the CLR key if you do not want to perform a guest check
out.
Room:
Copy
Aut:
Exp:
101
#0
S
14:00 11/27/98
Make Check-out?
ENTER=Yes
CLR=No
7.
The screen will prompt you to insert and withdraw the card. The
card is now erased and may be re-used in the system at any
time.
8.
When you are finished erasing cards, press the MENU key to
select another function, or press the EXIT key to log out of the
system.
Reception Menu • 32
Mastering Menu
Master Users List
This function is used to add or edit the names of the personnel who will
use the master cards, what level of master they will use, what attributes
and authorizations they will have, and what times the card will be valid.
The HT22 system will allow you to enter up to 250 individual master card
users.
Adding a New Master User
To add a new master user to the list, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key one time to enter the
Mastering menu.
4.
Press the ENTER key to enter the Master Users List.
5.
Press the RIGHT ARROW key repeatedly, until “Add New”
is highlighted.
MASTER USERS LIST
001
Aitor Agueda
002
Sam Robinson
003
June Nydell
004
Inigo Rosas
005
Roy Wilson
Add New
Mastering Menu • 33
6.
Press the ENTER key. The screen will prompt you to enter
the name of the new master user.
Name:
_
7.
Press the A-Z LETTERS key. The letter A will appear on the
screen. You may change this to a different letter by using the
LEFT and RIGHT ARROW keys to scroll through the
alphabet.
8.
To enter the next letter, press the A-Z LETTERS key. The
letter A will appear on the screen to the right of the last
character entered. Use the LEFT and RIGHT ARROW keys
to scroll through the alphabet. Continue with this process
until the last letter of the name is on
the screen.
Name:
NOREEN VITANZA_
9.
Press the ENTER key. A list of the master levels will appear
on the right hand side of the screen. Use the UP and DOWN
ARROW keys to select the master level for this user.
NOREEN VITANZA
Master:
EK
GM
HM
FM1
Mastering Menu • 34
10.
Press the ENTER key. The screen will prompt you to either
grant or deny Privacy Override privileges. Press the ENTER
key to allow privacy override, or press the CLR key to deny
privacy override.
NOREEN VITANZA
Master: GM
Privacy Override?
ENTER=Yes
11.
CLR=No
The screen will prompt you to either grant or deny Office
Function capability to this user. Press the ENTER key to
allow the user to place locks in office function, or press the
CLR key to deny the user
this privilege.
NOREEN VITANZA
Master: GM
Privacy Override
Office?
ENTER=Yes
12.
CLR=No
The screen will prompt you to either grant or deny Blocking
Override capability to this user. Press the ENTER key to
allow the user to override a blocking card, or press the CLR
key to deny the user
this privilege.
NOREEN VITANZA
Master: GM
Privacy Override
Office
Blocking Override?
ENTER=Yes
CLR=No
Mastering Menu • 35
13.
The screen will prompt you to enter a shift number for this
master user. The shift limits the time that a card will work in
the locks to a specific time window. Enter shift number 0 to
allow 24 hour access or refer to your property paperwork to
select the appropriate shift number for
this user.
NOREEN VITANZA
Master: GM
Privacy Override
Office
Blocking Override
Shift: 0
14.
Press the ENTER key. If this property offers optional
authorizations for the use of an amenity, such as the use of a
room safe, you will be prompted to either authorize or deny
the use of each item. Press the ENTER key to allow the use
of the amenity, or press the CLR key to deny the use of the
amenity.
NOREEN VITANZA
Master: GM
Privacy Override
Office
Blocking Override
Shift: 0
Safe?
ENTER=Yes
CLR=No
15.
The screen will indicate that the operation was completed
and return to the Master Users List. When you have finished
entering the master users, press the MENU key to select
another function, or press the EXIT key to log out of the
system.
Editing a Master User
To edit a master user’s information, privileges, or master level, perform
the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key one time to enter the
Mastering menu.
4.
Press the ENTER key to enter the Master Users List.
Mastering Menu • 36
Press the HELP key to
display information about a
specific master user.
5.
A list of the master card users will be displayed on the screen.
Use the UP and DOWN ARROW keys to select the master user
to be edited.
MASTER USERS LIST
001
002
003
004
005
006
6.
Aitor Agueda
Sam Robinson
June Nydell
Inigo Rosas
Roy Wilson
NOREEN VITANZA
Press the ENTER key. The user name will appear on the
screen. You may edit the user name by using the LEFT
ARROW key to erase the characters beginning with the last
character in the name, then use the A-Z LETTERS key to
add the new letters to the user name. You may clear the user
name by pressing the CLR key.
Name:
Inigo Rosas_
7.
Press the ENTER key. A list of the master levels will appear
on the right hand side of the screen, and the current level of
the user will be selected. Use the UP and DOWN ARROW
keys to change the master level for this user.
Inigo Rosas
Master:
EK
GM
HM
MM
Mastering Menu • 37
8.
Press the ENTER key. The screen will prompt you to either
grant or deny Privacy Override privileges. Press the ENTER
key to allow privacy override, or press the CLR key to deny
privacy override.
Inigo Rosas
Master: MM
Privacy Override?
ENTER=Yes
9.
CLR=No
The screen will prompt you to either grant or deny Office
Function capability to this user. Press the ENTER key to
allow the user to place locks in office function, or press the
CLR key to deny the user
this privilege.
Inigo Rosas
Master: MM
Office?
ENTER=Yes
10.
CLR=No
The screen will prompt you to either grant or deny Blocking
Override capability to this user. Press the ENTER key to
allow the user to override a blocking card, or press the CLR
key to deny the user
this privilege.
Inigo Rosas
Master: MM
Office
Blocking Override?
ENTER=Yes
CLR=No
Mastering Menu • 38
11.
The screen will prompt you to enter a shift number for this
master user. The shift limits the time that a card will work in
the locks to a specific time window. Enter shift number 0 to
allow 24 hour access, or refer to your property paperwork to
select the appropriate shift number for
this user.
Inigo Rosas
Master: MM
Office
Blocking Override
Shift: 0
ENTER=Yes
12.
CLR=No
Press the ENTER key. If this property offers optional
authorizations for the use of an amenity, such as the use of a
room safe, you will be prompted to either authorize or deny
the use of each item. Press the ENTER key to allow the use
of the amenity, or press the CLR key to deny the use of the
amenity.
Inigo Rosas
Master: MM
Office
Blocking Override
Shift: 0
Safe?
ENTER=Yes
13.
CLR=No
The screen will indicate that the operation was completed,
and return to the Master Users List. When you have finished
editing the master users, press the MENU key to select
another function, or press the EXIT key to log out of the
system.
Deleting a Master User
To delete a master user from the list, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key one time to enter the
Mastering menu.
4.
Press the ENTER key to enter the Master Users List.
Mastering Menu • 39
5.
A list of the master card users will be displayed on the
screen. Use the UP and DOWN ARROW keys to select the
master user to be edited.
MASTER USERS LIST
001
002
003
004
005
006
6.
Aitor Agueda
Sam Robinson
June Nydell
Inigo Rosas
Roy Wilson
NOREEN VITANZA
Press the ENTER key. The user name will appear on the
screen.
Name:
NOREEN VITANZA_
7.
Press the CLR key. The name field will be blank.
8.
Press the ENTER key. The system will require you to confirm
your wish to delete this master user. Press the ENTER key to
delete the master user, or press the CLR key to keep the
master user.
ERASE USER
NOREEN VITANZA
Are You Sure?
ENTER=Yes
9.
CLR=No
The screen will return to the Master Users List. When you
have finished deleting master users, press the MENU key to
select another function, or press the EXIT key to log out of
the system
Mastering Menu • 40
Encode Master Card
This function is used to encode the master cards for the master users
that are in
the master users list. To encode a master card for a master user, perform
the following steps:
Press the HELP key to
display the information for
a specific master user.
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key one time to enter the
Mastering menu.
4.
Press the DOWN ARROW key once to select Encode Master
Card.
5.
Press the ENTER key. The screen will display a list of the master
users entered into the system. Use the UP and DOWN ARROW
keys to select the master user for whom you wish to encode a
card.
MASTER USERS LIST
001
002
003
004
005
006
If the master user has
already been issued a
card, the system will warn
you, and ask if you wish to
make a copy. Only make a
copy if you know where the
previous card is.
6.
Aitor Agueda
Sam Robinson
June Nydell
Inigo Rosas
Roy Wilson
Ivan Aramayo
Press the ENTER key. The screen will display the default
expiration date and time. You may make any changes you wish
to the expiration date and time by using the LEFT and RIGHT
ARROW keys to move to the appropriate field and using the
number keys to enter the new hour, month, day or year.
ROY WILSON
GM
hh/mm/dd/yy
14/11/27/98
Mastering Menu • 41
7.
Press the ENTER key. The screen will prompt you to insert
and withdraw the card.
ROY WILSON
GM
14:00
11/27/98
Insert Card
ROY WILSON
GM
14:00
11/27/98
Withdraw Card
8.
When you are finished encoding the master cards, press
the MENU key to select another function, or press the
EXIT key to log out of the system.
Change Master Code
This function is used to “rekey” a property if a master card is lost or
stolen. Once this function has been performed, all master cards of the
same type must be re-encoded with the new information. The old
master cards of that level will not operate the locks.
To change the master code for a master level, perform the following
steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key once to enter the Mastering
menu.
4.
Press the DOWN ARROW key twice to select Change
Master Code.
Mastering Menu • 42
5.
Press the ENTER key. The screen will display a list of the
master levels. Use the UP and DOWN ARROW keys to
select the level of the master you need to change.
CHANGE MASTER CODE
Master:
EK
GM
HM
FM1
6.
Press the ENTER key. The screen will prompt you to confirm
that you wish to change the master code for that level of
master. Press the ENTER key to change the code for that
level of master, or press the CLR key to keep the existing
master code.
CHANGE MASTER CODE
Master: FM1
Are You Sure?
ENTER=Yes
7.
CLR=No
The screen will return to the list of master levels. When you
have finished changing master codes, press the MENU key
to select another function, or press the EXIT key to log out of
the system.
Once a master code has been changed, re-encode all of the cards on
that level. Using the new cards in the locks will invalidate the old cards.
To ensure that all locks are updated with the new code, use the Portable
Programmer to update the doors. The Portable Programmer keeps a list
of each door remaining to be updated, giving you visual confirmation that
every door has been visited and the code has been updated.
Mastering Menu • 43
Master Canceling
This function is used to cancel a lost master card in the locks. When a
master is lost, simply encode a master canceling card for that level of
master, and insert it into each lock that can be accessed by the lost
master. Once the master card is canceled in the locks, you may change
master codes for that level at a later point in time, then re-encode the
master cards for that level or master user.
To encode a master canceling card, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key once to enter the Mastering
menu.
4.
Press the DOWN ARROW key three times to select Master
Canceling.
5.
Press the ENTER key. The screen will display a list of the
master levels. Use the UP and DOWN ARROW keys to
select the master level you need to cancel.
MASTER CANCELING
Master:
EK
GM
HM
FM1
6.
Press the ENTER key. The screen will prompt you to enter
the number of canceling cards you need. This allows you to
encode multiple cards for several individuals to quickly
cancel the master in all of the locks. The maximum number
of canceling cards you can enter is nine. Use the number
keys to enter the number of cards you need.
MASTER CANCELING
Master: FM1
Number of cards: 1
Mastering Menu • 44
7.
Press the ENTER key. The screen will prompt you to insert
and withdraw the card. This will be repeated for each copy of
the card
you requested.
MASTER CANCELING
Master: FM1
Insert Card
#1
MASTER CANCELING
Master: FM1
Withdraw Card
8.
When you have finished encoding the master canceling
cards, press the MENU key to select another function, or
press the EXIT key to log out of the system.
Safes Emergency
This function allows you to make a temporary master card that will work
in conjunction with an existing guest card to open a guestroom safe in the
event that the guest has forgotten the PIN for the safe. Once the safe is
opened this way, the guest must be given a new guest card, and the
guest must enter a new PIN to use the safe.
To make a safe emergency master, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key once to enter the Mastering
menu.
4.
Press the DOWN ARROW key four times to select Safes
Emergency.
Mastering Menu • 45
5.
Press the ENTER key. The screen will prompt you to insert
and withdraw the card.
SAFES EMERGENCY
msaf
Insert Card
SAFES EMERGENCY
msaf
Withdraw Card
6.
The screen will then return to the main menu. You may
select another function, or press the EXIT key to log out of
the system.
Mastering Menu • 46
Special Cards Menu
Diagnostic Card
This function is used to encode a Diagnostic Card. The diagnostic card is
a card that is used to check the batteries and read head of a lock. The
card is encoded with a low magnetic level and a special code that the
locks will recognize. The lock will respond with a quick green light if it is
functioning normally, a solid green light and flashing red light if the
batteries are low, or a delayed red light if the read head is inoperative.
The diagnostic card will not open any doors.
To encode a diagnostic card, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key twice to enter the Special
Cards menu.
4.
Press the ENTER key. The screen will prompt you to enter
the number of diagnostic cards you wish to make. The
maximum number you can enter is 99. Use the number keys
to enter the number of diagnostic cards you wish to encode.
DIAGNOSTIC CARD
Number of cards: 1
5.
Press the ENTER key. The screen will prompt you to insert
and withdraw the card.
6.
The screen will return to the main menu. You may select
another function, or press the EXIT key to log out of the
system.
Special Cards Menu • 47
Canceling Card
This function is used to encode a guest canceling card. The guest
canceling card is a card with a special code that will lock the current
guest card out of a guestroom lock. Once the guest canceling card has
been used in a lock, the guest must receive a new guest card in order to
get into the room.
To encode a guest canceling card, perform the following steps:
Using a card with a new
code in a lock will void any
previous cards.
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key twice to enter the Special
Cards menu.
4.
Press the DOWN ARROW key once to select Canceling
Card.
5.
Press the ENTER key. The screen will prompt you to decide if
the code of the card should be changed, or if the existing code
should be used. Press the ENTER key to change to a new
canceling code, or press the CLR key to remain on the same
canceling code.
CANCELING CARD
Change to a new code?
ENTER=Yes
6.
CLR=No
The screen will display the default expiration time and date
for this card. You may make any changes you wish to the
expiration date and time by using the LEFT and RIGHT
ARROW keys to move to the appropriate field, and using the
number keys to enter the new hour, month, day, or year.
CANCELING CARD
New
hh/mm/dd/yy
14/11/27/98
Special Cards Menu • 48
7.
Press the ENTER key. The screen will prompt you to enter
the number of canceling cards you wish to make. The
maximum number of canceling cards you can enter is nine.
Use the number keys to enter the number of cards you need.
CANCELING CARD
New
14:00 11/27/98
Number of cards: 1
8.
Press the ENTER key. The screen will prompt you to insert
and remove the card. This will be repeated for each copy of
the card you requested.
9.
The screen will return to the main menu. You may select
another function, or press the EXIT key to log out of the
system.
Blocking Card
This function is used to encode a blocking card. The blocking card is
used to take a room out of service for an off season, or to seal a room
after a criminal incident. When a blocking card is used in a lock, no other
card will operate that lock, unless it has the blocking override privilege.
The lock is restored to normal operation by using the blocking card a
second time in the lock.
To encode a blocking card, perform the following steps:
Using a card with a new
code in a lock will void any
previous cards.
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key twice to enter the Special
Cards menu.
4.
Press the DOWN ARROW key twice to select Blocking Card.
5.
Press the ENTER key. The screen will prompt you to decide if
the code of the card should be changed, or the existing code
should be used. Press the ENTER key to change to a new
blocking card code, or press the CLR key to remain on the same
blocking card code.
BLOCKING CARD
Change to a new code?
ENTER=Yes
CLR=No
Special Cards Menu • 49
6.
The screen will display the default expiration time and date
for this card. You may make any changes you wish to the
expiration date and time by using the LEFT and RIGHT
ARROW keys to move to the appropriate field, and using the
number keys to enter the new hour, month, day or year.
BLOCKING CARD
New
hh/mm/dd/yy
14/11/27/98
7.
Press the ENTER key. The screen will prompt you to enter
the number of blocking cards you wish to make. The
maximum number of blocking cards you can enter is nine.
Use the number keys to enter the number of cards you need.
BLOCKING CARD
New
14:00 11/27/98
Number of cards: 1
8.
Press the ENTER key. The screen will prompt you to insert
and remove the card. This will be repeated for each copy of
the card you requested.
9.
The screen will return to the main menu. You may select
another function, or press the EXIT key to log out of the
system
Special Cards Menu • 50
Programming Card
This function is used to encode a programming card. The programming
card is used to enable the spare cards in the locks in the event that the
front desk card issuing system is completely down. It is very important to
keep the programming cards and spare cards together in a safe place
that is accessible to the front desk staff in the event of an emergency,
such as an extended power failure in the hotel.
To encode a programming card, perform the following steps:
Remember that when you
urgently need a
programming card, you will
not have the ability to
encode one. Always keep a
current programming card
with the spare cards.
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key twice to enter the Special
Cards menu.
4.
Press the DOWN ARROW key three times to select
Programming Card.
5.
Press the ENTER key. The screen will prompt you to decide if
the code of the card should be changed, or the existing code
should be used. Press the ENTER key to change to a new
programming card code, or press the CLR key to remain on the
same programming card code.
PROGRAMMING CARD
Change to a new code?
ENTER=Yes
6.
CLR=No
The screen will display the default expiration time and date
for this card. You may make any changes you wish to the
expiration date and time by using the LEFT and RIGHT
ARROW keys to move to the appropriate field, and using the
number keys to enter the new hour, month, day or year.
PROGRAMMING CARD
New
hh/mm/dd/yy
14/11/27/98
Special Cards Menu • 51
7.
Press the ENTER key. The screen will prompt you to enter
the number of programming cards you wish to make. The
maximum number of programming cards you can enter is
nine. Use the number keys to enter the number of cards you
need.
PROGRAMMING CARD
New
14:00 11/27/98
Number of cards: 1
8.
Press the ENTER key. The screen will prompt you to insert
and remove the card. This will be repeated for each copy of
the card you requested.
9.
The screen will return to the main menu. You may select
another function, or press the EXIT key to log out of the
system.
Spare Cards
Remember that when you
need the Spare Cards
urgently, you will not be
able to encode them.
This function is used to encode Spare Cards. Spare Cards are used in
conjunction with the programming cards to allow new guests to check in to a
room in the event that the front desk card issuing system is completely down.
The spare cards must be pre-encoded and stored in a safe place that is
accessible to the front desk staff in the event of an emergency, such as a
power outage.
To encode spare cards, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key twice to enter the Special
Cards menu.
4.
Press the DOWN ARROW key four times to select Spare
Cards.
5.
Press the ENTER key. The screen will prompt you to enter
the number of spare cards you wish to encode. The
maximum number that you may enter is 99. Use the number
keys to enter the number of cards you need.
Special Cards Menu • 52
SPARE CARDS
Number of cards: 1
6.
Press the ENTER key. The screen will prompt you to insert
and withdraw the card. This will be repeated for each of the
spare cards
you requested.
7.
The screen will return to the main menu. You may select
another function, or press the EXIT key to log out of the
system.
Special Cards Menu • 53
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Special Cards Menu • 54
Security Menu
Operators List
This function is used to enter system operators, their passwords, and
their access levels into the system. The system has a limit of 100
operators. Once you have reached this limit, you must delete old
operators within the system in order to add new operators.
Adding a New System Operator
To add a new operator to the system, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key three times to enter the
Security menu.
4.
Press the ENTER key to enter the Operators List.
5.
Press the RIGHT ARROW key repeatedly, until “Add New”
is highlighted.
OPERATORS LIST
001
Aitor Agueda
002
Steve Lyons
003
Julia Vila
004
Paul Love
005
Inaki San Jose
Add New
Security Menu • 55
6.
Press the ENTER key. The screen will prompt you to enter
the operator's name.
Name:
_
7.
Using the A-Z LETTERS key, enter the operator's name.
8.
Press the ENTER key. The screen will prompt you to enter a
password for the operator. The password may be up to eight
alphanumeric characters.
ARNON ALEXANDER
Password: _
Note: A higher number in
the level field allows
access to more functions.
9.
Press the ENTER key. The screen will prompt you to select the
access level of the operator. The maximum number of levels for
the system is nine. Most systems only use levels one through
five.
ARNON ALEXANDER
Password: 218UO
Level: 5
10.
Press the ENTER key to complete the operation. The screen
will return to the Operators List, and you may add another
operator. When you have finished adding operators, press
the MENU key to select another function, or press the EXIT
key to log out of the system.
Editing a System Operator
To edit the information for a system operator, perform the following steps:
1.
Enter your password and press the ENTER key.
Security Menu • 56
Press the HELP key to
view an operator’s current
level.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key three times to enter the
Security menu.
4.
Press the ENTER key to enter the Operators List.
5.
Use the UP and DOWN ARROW keys to scroll through the list
and select the operator you wish to edit.
OPERATORS LIST
001
002
003
004
005
006
6.
Aitor Agueda
Steve Lyons
Julia Vila
Paul Love
Inaki San Jose
ARNON ALEXANDER
Press the ENTER key. The operator name will appear on the
screen. You may edit the operator name by using the LEFT
ARROW key to erase the characters beginning with the last
character in the name, then use the A-Z LETTERS key to
add the new letters to the operator name. You may clear the
operator name by pressing the CLR key.
Name:
Steve Lyons
Security Menu • 57
7.
Press the ENTER key. The password field will be displayed,
but the actual password will be hidden. You may edit the
password by using the LEFT ARROW key to erase the
characters beginning with the last character in the password,
then use the A-Z LETTERS key or the number keys to add
the new password. You may clear the password by pressing
the CLR key.
Steve Lyons
Password: ******
Note: A higher number in
the level field allows
access to more functions.
8.
Press the ENTER key. The screen will prompt you to select the
access level of the operator. The maximum number of levels for
the system is nine. Most systems only use levels one through
five.
Steve Lyons
Password: 2BMNEWO4
Level: 5
9.
Press the ENTER key to complete the operation. The screen
will return to the Operators List, and you may edit another
operator. When you have finished editing operators, press
the MENU key to select another function, or press the EXIT
key to log out of the system.
Deleting a System Operator
To delete a system operator, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key three times to enter the
Security menu.
4.
Press the ENTER key to enter the Operators List.
Security Menu • 58
5.
Use the UP and DOWN ARROW keys to scroll through the
list and select the operator you wish to edit.
OPERATORS LIST
001
002
003
004
005
006
6.
Aitor Agueda
Steve Lyons
Julia Vila
Paul Love
Inaki San Jose
ARNON ALEXANDER
Press the ENTER key. The operator name will appear on the
screen.
Name:
Inaki San Jose
7.
Press the CLR key.
8.
Press the ENTER key. The screen will prompt you to confirm
that you wish to delete this operator. Press the ENTER key
to delete the operator, or press the CLR key to keep the
operator.
ERASE OPERATOR
Inaki San Jose
Are You Sure?
ENTER=Yes
9.
CLR=No
The screen will return to the Operators List. When you have
finished deleting operators, press the MENU key to select
another function, or press the EXIT key to log out of the
system.
Security Menu • 59
Auditor
This function is used to view the transactions that have occurred on the
HT22i console. The HT22i records the last 5000 transactions that have
occurred in the system, who made them, and when they were made.
These transactions may be viewed on the HT22i display, or they may be
printed out to a standard
parallel printer.
To generate an audit report, perform the following steps:
1.
Enter your password, and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key three time to enter the
Security menu.
4.
Press the DOWN ARROW key once to select Auditor.
5.
Press the ENTER key. The screen will display a list of
choices as to what operator information should be included in
the report.
All operators
One operator
TESA Service
PMS
6.
Use the UP and DOWN ARROW keys to select what
operator data to include, and press the ENTER key.
7.
If you selected "One Operator" in step 6, the screen will
display a list of the system operators. Use the UP and
DOWN ARROW keys to select which operator's transaction
you would like to see, and press the ENTER key.
SELECT OPERATOR
001
002
003
004
005
006
Aitor Agueda
Alan Nash
Julia Vila
Paul Love
June Nydell
Inigo Rosas
Security Menu • 60
8.
The screen will prompt you to enter a starting date and time
for the transactions, or press the CLR key to get all of the
transactions, regardless of the date and time. If you wish to
limit the report, use the LEFT and RIGHT ARROW keys to
select the date and time fields, and use the number keys to
enter new values, then press the ENTER key to accept those
values.
Alan Nash
From:
hh/mm/dd/yy
00/11/26/98
CLR=From beginning
9.
The screen will now prompt you to select all transactions,
transactions for guestrooms only, or non-guest related
transactions. Use the UP and DOWN ARROW keys to select
a data set, and press the ENTER key.
Alan Nash
From:
00:00 11/26/98
All transactions
Guest transactions
Non-Guest Transactions
10.
If you selected "Guest Transactions" in step 9, the screen will
prompt you to enter the room number you wish to view. You
may select all rooms by pressing the CLR key. You may
enter a specific room using the number keys, or you may
select a room from a list by pressing the HELP key. Once
you have selected a room, press the ENTER key to accept
that value.
Alan Nash
From:
00:00 11/26/98
Room: _
CLR=All rooms
Security Menu • 61
The lower right hand corner
of the screen displays a
counter. The left number is
the record displayed; the
right number is the total
number of records
selected.
11.
The screen will now prompt you to press any key to generate the
report. Press any key, and the first item in the report will be
displayed on your screen. You may scroll through the list one
item at a time by using the UP and DOWN ARROW keys. Using
the LEFT ARROW key will bring you to the first transaction in the
list, and using the RIGHT ARROW key will bring you to the last
transaction in the list.
Alan Nash
14:23 11/26/98
101
#0
Exp: 14:00
11/27/98
* : print
12.
0098/0122
If you wish to print the list, press the * key. The unit will ask
how many lines per page your printer will accept. Enter the
value and press the ENTER key to print the report (see
Figure 7).
Alan Nash
14:23 11/26/98
101
#0
Exp: 14:00
11/27/98
Lines per page: 53
13.
When you have finished viewing the report, press the MENU
key to select another function, or press the EXIT key to log
out of the system.
Security Menu • 62
AUDITOR
All operators
From: Beginning
All transactions
Aitor Agueda
Alan Nash
Alan Nash
Alan Nash
Inigo Rosas
Inigo Rosas
Julia Vila
Alan Nash
June Nydell
Alan Nash
June Nydell
June Nydell
Aitor Agueda
Aitor Agueda
Alan Nash
Alan Nash
Alan Nash
Inigo Rosas
Inigo Rosas
Alan Nash
Alan Nash
14:22
14:31
14:31
17:35
17:35
17:35
18:01
18:34
08:43
08:51
09:01
09:02
11:24
13:07
16:31
16:31
16:35
16:35
16:35
16:45
16:45
11/16/98
11/16/98
11/16/98
11/16/98
11/16/98
11/16/98
11/16/98
11/16/98
11/17/98
11/16/98
11/17/98
11/17/98
11/17/98
11/17/98
11/17/98
11/17/98
11/17/98
11/17/98
11/17/98
11/17/98
11/17/98
Legend:
101 #0
101 #1
108 @1
109 in multiple
GM u01
BLOCK
CANCEL
PROGRAM
SPARE
Safes Emergency
Load P. Programmer
Load P. Programmer
101
#0
Exp: 14:00
101
#1
Exp: 14:00
102
#0
Exp: 14:00
201
#0
Exp: 14:00
201
#1
Exp: 14:00
GM
u01
Exp: 13:00
104
#0
Exp: 14:00
CANCEL
Exp: 10:00
101
Check-out
FM1
u23
Exp: 18:00
FM2
u25
Exp: 18:00
BLOCK
Exp: 14:00
Load P. Programmer
107
#0
Exp: 14:00
107
#1
Exp: 14:00
108
@1
Exp: 14:00
205
#0
Exp: 14:00
205
#1
Exp: 14:00
108
#0
Exp: 14:00
109 in multiple Exp: 14:00
11/17/98
11/17/98
11/27/98
11/20/98
11/20/98
12/31/98
11/20/98
11/17/98
11/17/98
11/17/98
11/18/98
11/18/98
11/18/98
11/19/98
11/18/98
11/18/98
11/19/98
11/19/98
= Room 101 New Guest Card
= Room 101 copy #1
= Room 108 Single opening
= Room 109 encoded on same card as previous line
= GM Master for Master User 01
= Blocking Card
= Canceling Card
= Programming Card
= Spare Card
= Safes Emergency Card
= Load Portable Programmer
Figure 7
Security Menu • 63
Locks Audit Trail
This function is used to display or print the audit trail from a guestroom
lock or off-line card reader. This data is retrieved from the locks using the
portable programmer. See Read Openings for instructions on using the
Portable Programmer to retrieve audit data from the locks.
To generate a report of lock transactions, perform the following steps:
1.
Connect the Portable Programmer and turn it on. See
Connecting to the Front Desk Console for instructions on
connecting the Portable Programmer to the front desk
console.
2.
Enter your password and press the ENTER key.
3.
Press the MENU key.
4.
Press the RIGHT ARROW key three times to enter the
Security menu.
5.
Press the DOWN ARROW key two times to select Locks
Audit Trail.
6.
Press the ENTER key. The screen will display a list of the
locks that have been read with the Portable Programmer,
and the date and time that the locks were read.
LOCKS AUDIT TRAIL
101
212
11/28
11/28
17:51
18:04
7.
Use the UP and DOWN ARROW keys to select a lock, and
press the ENTER key.
8.
The screen will display the room number of the lock, the date
and time that the lock was read, and the clock date and time
at the moment the lock was read. This allows you to see if
the time is correct in the lock.
Audit Trail from:
101
Read on:
11/28 17:51
Lock’s clock:
11/28 17:51
Press any Key
Security Menu • 64
The lower right hand corner
of the screen displays a
counter. The left number is
the record displayed; the
right number is the total
number of records
selected.
9.
Press any key. The first audit will be displayed on the screen.
Use the UP and DOWN ARROW keys to scroll through the list
one item at a time. You can use the LEFT ARROW key to go to
the first record and the RIGHT ARROW key to go to the last
record.
11/16 14:42
New Card
101
#0
* : print
10.
0007/0098
If you wish to print the list, press the * key. The unit will ask
how many lines per page your printer will accept. Enter the
value and press the ENTER key to print the report (see
Figure 8).
11/16 14:42
New Card
101
#0
Lines per page: 53
11.
Press the MENU, CLR, or EXIT key to return to the list of
rooms and view another lock audit trail.
12.
When you have finished viewing lock audits, press the
MENU key from the list of doors to select another function, or
press the EXIT key from the list of doors to log out of the
system.
Security Menu • 65
AUDIT TRAIL FROM 101
Read on:
11/28 17:51
Lock’s clock: 11/28 17:51
11/16
11/16
11/16
11/16
11/16
11/17
11/17
11/17
11/20
11/20
11/20
11/21
11/21
11/21
11/21
11/21
11/23
11/23
11/23
11/23
11/24
11/24
11/25
14:25
14:42
14:45
14:45
20:14
08:31
10:04
13:12
17:40
17:52
23:44
10:06
10:34
16:55
17:04
17:35
11:22
11:51
15:51
15:51
10:01
17:01
09:53
Link with P.P.
101
#0 New Card
101
#1
101
#0
101
#0
101
#0
FM1
u23
Link with P.P.
101
@1
101
#0 New Card
101
#0
FM1
u23
User Canceled
101
#0 New Card
GM
u01
Blocking Card
Blocking Card
FM1
u23
Program Spare Card
Spare Card
FM1
u23
101
#0 New Card
P.P. opens lock
Blocks
UnBlocks
Legend:
101 #0 New Card
= Room 101 New Guest Card (First use)
101 #0
= Room 101 guest card (after first use)
101 #1
= Room 101 copy #1
101 @1
= Room 101 Single opening #1
GM u01
= GM Master for Master User 01
FM1 u23
= FM1 Master for Master User 23
Blocking Card Blocks = Blocking Card used to block room
Blocking Card UnBlocks = Blocking Card used to unblock room
User Canceled
= Canceling Card used to cancel guest card
Program Spare Card
= Programming Card used to enable Spare Card
Spare Card
= Spare Card used to open door
Link with P.P.
= Portable Programmer used to update door
P.P. opens lock
= Portable Programmer used to open door
Figure 8
Security Menu • 66
On-line Audit Trail
This function is used to display or print the audit trail from an on-line card
reader. This data is retrieved from the locks using the front desk console.
The audit trail of the on-line reader will include both valid access entries
and invalid access attempts.
To generate a report of on-line lock transactions, perform the following
steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key three times to enter the
Security menu.
4.
Press the DOWN ARROW key three times to select On-line
Audit Trail.
5.
Press the ENTER key. The screen will display a list of the
on-line locks.
ON-LINE AUDIT TRAIL
09
10
11
12
6.
Front
Parking
Fitness
Rear
Use the UP and DOWN ARROW keys to select a lock, and
press the ENTER key. The screen will display the lock name
and the
current time.
Audit Trail from:
Front
Read on:
11/28 12:32
Lock’s Clock:
11/28 12:32
Press any Key
Security Menu • 67
7. Press the ENTER key. The first audit will be displayed on the
screen. Use the UP and DOWN ARROW keys to scroll through
the list one item at a time. You can use the LEFT ARROW key to
go to the first record and the RIGHT ARROW key to go to the
last record.
The lower right hand corner
of the screen displays a
counter. The left number is
the record displayed; the
right number is the total
number of records
selected.
11/16 15:05
New Card
101
#0
* : print
8.
0007/7998
If you wish to print the list, press the * key. The unit will ask
how many lines per page your printer will accept. Enter the
value and press the ENTER key to print the report.
11/16 15:05
New Card
101
#0
Lines per page: 53
9.
Press the MENU, CLR, or EXIT key to return to the list of online locks and view another on-line lock audit trail.
10.
When you have finished viewing on-line lock audits, press
the MENU key from the list of doors to select another
function, or press the EXIT key from the list of doors to log
out of the system.
Security Menu • 68
Configuration Menu
Set Date and Time
This function is used to set the date and time in the front desk console.
To set the date and time, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key four times to enter the
Configurations menu.
4.
Press the ENTER key to enter the Set Time and Date
function. The screen will display the current time and date in
the unit. If you do not wish to modify this, press the MENU
key to select another function, or press the EXIT key to log
out of the system.
SET DATE & TIME
MM/DD/YY
11 / 26 / 98
hh:mm:ss
13: 09 :14
ENTER: modify
Configuration Menu • 69
5.
Press the ENTER key. The screen will prompt you to enter
the current year. Use the number keys to change the year.
SET DATE & TIME
MM/DD/YY
11 / 26 / 98
hh:mm:ss
13: 09 :14
YY:98
6.
Press the ENTER key. The screen will prompt you to enter
the current month. Use the number keys to change the
month.
SET DATE & TIME
MM/DD/YY
11 / 26 / 98
hh:mm:ss
13: 09 :14
MM:11
7.
Press the ENTER key. The screen will prompt you to enter
the current day. Use the number keys to change the day.
SET DATE & TIME
MM/DD/YY
11 / 26 / 98
hh:mm:ss
13: 09 :14
DD:27
Configuration Menu • 70
8.
Press the ENTER key. The screen will prompt you to enter
the current hour. Remember that the system operates with a
24 hour clock (military time), so any entry in the afternoon
must be made correctly. As an example, an hour of 1:00 p.m.
is entered as 13 hours. Use the number keys to change the
hour.
SET DATE & TIME
MM/DD/YY
11 / 27 / 98
hh:mm:ss
13: 09 :14
hh:13
9.
Press the ENTER key. The screen will prompt you to enter
the current minutes. Use the number keys to change the
current minutes.
SET DATE & TIME
MM/DD/YY
11 / 27 / 98
hh:mm:ss
13: 09 :14
mm:47
10.
Press the ENTER key. The screen will prompt you to enter
the current seconds. Use the number keys to change the
current seconds.
SET DATE & TIME
MM/DD/YY
11 / 27 / 98
hh:mm:ss
13: 47 :14
ss:14
11.
Press the ENTER key. The screen will display the
information you have entered. Press the ENTER key to
modify the information again, press the MENU key to select
another function, or press the EXIT key to log out of the
system.
Configuration Menu • 71
Language
This function is used to select the language that the unit will use to
interface with the operators. The HT22i can have up to eight different
language files stored in the unit.
To change the language the unit is using, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key four times to enter the
Configurations menu.
4.
Press the DOWN ARROW key once to select Language.
5.
Press the ENTER key. The screen will enter the language
selection list. Use the UP and DOWN ARROW keys to select
the language you wish to use.
LANGUAGE
English (US)
French
German
Spanish
6.
Press the ENTER key. The unit will return to the main menu
in the language you have selected. Select another function,
or press the EXIT key to log out of the system.
Configuration Menu • 72
Check-Out Warning
This function is used to activate or deactivate the check-out warning
feature in the system. The check-out warning will warn the operator when
the system shows that the selected room is still occupied. The operator
should verify that the room is indeed available prior to continuing with the
check-in.
To turn this feature on or off, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key four times to enter the
Configurations menu.
4.
Press the DOWN ARROW key twice to select Check-out
Warning.
5.
Press the ENTER key. The unit will prompt you to turn the
function on or off.
Check-out Warning?
ENTER=Yes
6.
CLR=No
Press the ENTER key to enable this feature, or press the
CLR key to disable this feature. The unit will return to the
main menu. You may select another function, or press the
EXIT key to log out of the system.
Auto Log-off Time
This function is used to activate and set the amount of time before the
unit will automatically log out an inactive user. The benefit of this feature
is that if a user forgets to log out of the system, someone cannot use the
previous user’s log in to perform operations on the console.
To adjust the settings for this feature, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key four times to enter the
Configurations menu.
4.
Press the DOWN ARROW key three times to select Auto
Log-off Time.
5.
Press the ENTER key. The unit will prompt you to enter the
amount of time in minutes before the unit will automatically
Configuration Menu • 73
log out an inactive user. The maximum number of minutes is
four. Enter “0” to turn the feature off. Use the number keys to
make your selection.
Auto Log-off Time: 1
1 to 4 min.
6.
( 0 : off )
Press the ENTER key. The unit will return to the main menu.
You may select another function, or press the EXIT key to
log out of the system.
Configuration Menu • 74
Maintenance Menu
Room Out of Service
This function is used to take a guestroom lock out of service for an
indefinite amount of time. When the room is marked as Out of Service,
guestroom cards cannot be encoded for that lock. Once the room is
placed back in service, cards may once again be issued for that room.
Taking a room out of service does not affect the operation of the
guestroom lock itself; the master cards will still operate the lock, allowing
renovations or repairs during the out of service period.
To take a room Out of Service or return a room to active service, perform
the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key five times to enter the
Maintenance menu.
4.
Press the ENTER key to enter the Rooms out of Service list.
5.
A list of the guestroom locks will be displayed on the screen.
Use the UP and DOWN ARROW keys to select the
guestroom lock to be changed. You may press the first
number of the guestroom lock to skip down to that portion of
the list.
(Room out of Service)
101
102
103
104
105
106
107
Maintenance Menu • 75
6.
Press the ENTER key. The room number will be enclosed in
parentheses. This indicates that the room is out of service.
To place the room back into service, press the ENTER key
again.
(Room out of Service)
101
102
( 103
)
104
105
106
107
7.
You may use the UP and DOWN ARROW keys to select
another room. When you have finished placing rooms in and
out of service, press the MENU key to select another
function, or press the EXIT key to log out of the system.
Make Back-up
This function is used to store the software within the main HT22i station
in another unit if you have two or more units connected together. This
acts just like a computer back-up; if the main unit fails, another unit can
assume the role of the main unit and no data will be lost. Once a back-up
unit is established, the data is backed up automatically, unless the units
are disconnected from one another.
Adding or Updating a Back-up
To make another unit into a back-up, or to update the back-up, perform
the
following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key five times to enter the
Maintenance menu.
4.
Press the DOWN ARROW key once to select Make Back-up.
Maintenance Menu • 76
5.
Press the ENTER key. The screen will display a list of the
secondary encoder addresses, and the status of any current
back-ups, if any exist. Use the UP and DOWN ARROW keys
to select a secondary encoder.
MAKE BACK-UP
02
03
04
05
Encoder #2
Encoder #3
Encoder #4
Encoder #5
ok
old
CLR : Clear Back-up
6.
Press the ENTER key. The screen will display a counter in
the lower right hand corner as it performs the back-up.
MAKE BACK-UP
02
03
04
05
Encoder #2
Encoder #3
Encoder #4
Encoder #5
ok
old
Making Back-up………2012
7.
When the unit has completed the operation, the counter will
disappear, and the status of all back-ups will be updated.
When you have finished performing the back-ups, press the
MENU key to select another function, or press the EXIT key
to log out of the system.
Deleting a Back-up
To delete a back-up, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key five times to enter the
Maintenance menu.
4.
Press the DOWN ARROW key one time to select Make
Back-up.
Maintenance Menu • 77
5.
Press the ENTER key. The screen will display a list of the
secondary encoder addresses, and the status of any current
back-ups, if any exist. Use the UP and DOWN ARROW keys
to select a secondary encoder.
MAKE BACK-UP
02
03
04
05
Encoder #2
Encoder #3
Encoder #4
Encoder #5
ok
old
ok
CLR : Clear Back-up
6.
Press the CLR key. The screen will prompt you to confirm
that you wish to delete this back-up. Press the ENTER key to
accept, or press the CLR key to cancel the operation.
Are You Sure?
ENTER=Yes
CLR=No
7.
The screen will return to the list of secondary encoders.
When you are finished deleting back-ups, press the MENU
key to select another function, or press the EXIT key to log
out of the system.
Maintenance Menu • 78
Communication Menu
Load Portable Programmer
This function is used to transfer current data to the Portable Programmer.
The Portable Programmer (PP) is then used to update the data in the
stand-alone locks. After 48 hours, the PP will erase this data as a
security precaution.
To load the PP with current data from the front desk console, perform the
following steps:
1.
Connect the Portable Programmer and turn it on. See
Connecting to the Front Desk Console for instructions on
connecting the Portable Programmer to the front desk
console.
2.
Enter your password and press the ENTER key.
3.
Press the MENU key.
4.
Press the RIGHT ARROW key six times to enter the
Communication menu.
5.
Press the ENTER key to enter the Load P. Programmer
function. If the PP has current audit data in its memory, a list
of the doors audited will be displayed. Refer to the section
titled Locks Audit Trail for instructions on reading this data.
Once the data is read, press the CLR key to clear the data.
Locks Audit Trail
101
102
11/24
11/24
17:56
19:41
Communication Menu • 79
6.
The screen will prompt you to choose between loading the
complete data set for the locks or loading the time data only.
Load the complete data set if you must Initialize or Update
locks. Load only the time data if you are simply adjusting the
lock times or wish to read the locks. Use the UP and DOWN
ARROW keys to select the proper option.
Complete loading
Only time data
The Portable Programmer
can be used to open
guestroom doors. A
password is used to protect
the guests if the unit is lost
or stolen.
7.
Press the ENTER key. The screen will prompt you to enter a four
digit password. This password may be different every time you
load the programmer. This password is used to protect the Open
function of the portable programmer from being used by
someone else, should the PP be lost or stolen. Use the number
keys to enter a password which you will use to unlock doors.
PP password : _
8.
Press the ENTER key. The screen will prompt you to enter a
starting room number. You may use the number keys to
enter the room number, or select the room number from a list
by pressing the HELP key.
From Room : 101_
Communication Menu • 80
9.
Press the ENTER key. The screen will prompt you to enter
the last room number you wish to load into the PP. You may
use the number keys to enter the room number, or select the
room number from a list by pressing the HELP key. If your
hotel has Onity guestroom safes, the PP will hold the data for
a maximum of 300 rooms. If your system does not include
guestroom safes, the complete list may be loaded.
From Room : 101
Until Room : 340_
10.
Press the ENTER key. If your hotel has back office Onity
locks, the screen will prompt you to enter the starting back
office lock number.
From Room : 101
Until Room : 340
From Door : MGR_
11.
Press the ENTER key. If your hotel has back office Onity
locks, the screen will prompt you to enter the last back office
lock number you wish to load.
From Room : 101
Until Room : 340
From Door : MGR
Until Door : STORAGE_
Communication Menu • 81
12.
Press the ENTER key. The screen will display the data being
transferred.
13.
When the process is complete, the screen will display End of
Comm. Press the MENU key to select another function, or
press the EXIT key to log out of the system. See Connecting
to the Lock for instructions on using the PP with the locks.
Peripherals
This function is used to establish and monitor communications with all
on-line devices. There are three functions within the peripherals screen –
Initialize, Update, and Change mode. These three functions are used to
keep the data current and determine the operating parameters in the online devices.
The peripherals that may be connected to the HT22i main station include
HT22i workstations, guest identifiers, and on-line card readers. Up to
seven additional HT22i workstations may be connected to a main
terminal. A combination of up to eight identifiers and on-line readers may
also be connected to a main terminal.
The peripherals main screen maintains a list of these units and their
current status. An X to the left of any device in the list means that the unit
is on-line and communicating properly. Pressing the HELP key from
inside this list displays the legend for the symbols and a list of the
functions that may be performed from
this menu.
Initializing a Peripheral
This function is used to establish a peripheral within the HT22 system the
first time it is connected to the HT22 system.
To initialize a peripheral device, perform the following steps:
Only one unit may be
initialized at a time.
1.
Prepare one unit to be initialized. Consult your unit’s technical
manual for instructions on proper wiring and preparations for
initialization.
2.
Enter your password and press the ENTER key.
3.
Press the MENU key.
4.
Press the RIGHT ARROW key six times to enter the
Communication menu.
5.
Press the DOWN ARROW key once to select Peripherals.
6.
Press the ENTER key. The screen will display a list of the
system peripherals, and their current status. If the device is
properly prepared, the screen will display “One Perif. asking
Ini”.
Communication Menu • 82
PERIPHERALS
Xe
Xe
01
Built-in reader
02
Encoder #2
03
Encoder #3
04
Parking
One Perif. Asking Ini.
Press HELP for info.
Communication Menu • 83
7.
Press the 1 key. The screen will prompt you to select the
peripheral to be initialized from a list of all system
peripherals. Use the UP and DOWN ARROW keys to select
the peripheral you wish to initialize.
INITIALIZE
02
03
04
05
8.
Encoder #2
Encoder #3
Parking
Fitness
Press the ENTER key. The peripheral will be initialized, and
the screen will return to the list of peripherals. The status of
the device will be updated to reflect the change.
PERIPHERALS
Xe
Xe
Xe
01
02
03
04
Built-in reader
Encoder #2
Encoder #3
Parking
Press HELP for info.
9.
When you have finished initializing peripherals, press the
MENU key to select another function, or press the EXIT key
to log out of
the system.
Updating a Peripheral
This function is used to transfer the current console data into an on-line
reader
or identifier.
To update an on-line card reader or identifier, perform the following
steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key six times to enter the
Communication menu.
4.
Press the DOWN ARROW key once to select Peripherals.
Communication Menu • 84
5.
Press the ENTER key. The screen will display a list of the
system peripherals and their current status.
PERIPHERALS
Xe
Xe
Xe
X
01
02
03
04
Built-in reader
Encoder #2
Encoder #3
Parking
Press HELP for info.
6.
Press the 2 key. The screen will prompt you to select the
peripheral to be initialized from a list of all system
peripherals. Use the UP and DOWN ARROW keys to select
the peripheral you wish to update.
INITIALIZE
04
05
06
07
Parking
Fitness
Front Door
Rear Door
7.
Press the ENTER key. The peripheral will be updated, and
the screen will return to the list of peripherals.
8.
When you have finished updating peripherals, press the
MENU key to select another function, or press the EXIT key
to log out of the system.
Changing the Operating Mode of a Workstation
This function is used to change the operational mode of the HT22i
workstation encoders between Regular Encoder mode and Terminal
Encoder mode (for a description of these modes, see Modes of
Operation). This is useful in a system controlled by a PMS if the PMS is
down. The hotel may change the encoders to Terminal Encoder mode,
and continue to rent rooms and make cards on the workstation encoders
until the PMS is back on-line. Then they simply change back to the
Regular Encoder mode to operate with the PMS.
To change the operating mode of a workstation, perform the following
steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
3.
Press the RIGHT ARROW key six times to enter the
Communication menu.
4.
Press the DOWN ARROW key once to select Peripherals.
Communication Menu • 85
5.
Press the ENTER key. The screen will display a list of the
system peripherals, and their current status.
PERIPHERALS
Xe
Xe
Xe
X
01
02
03
04
Built-in reader
Encoder #2
Encoder #3
Parking
Press HELP for info.
6.
Press the 3 key. The screen will prompt you to select the
encoder to be changed from a list of all system peripherals.
Use the UP and DOWN ARROW keys to select the encoder
you wish to change.
INITIALIZE
01
02
03
08
7.
Built-in reader
Encoder #2
Encoder #3
Encoder #4
Press the ENTER key. The encoder will change modes, and
the screen will return to the list of peripherals. The status of
the device will be updated to reflect the change.
PERIPHERALS
Xe
Xt
Xe
X
01
02
03
04
Built-in reader
Encoder #2
Encoder #3
Parking
Press HELP for info.
8.
When you have finished updating peripherals, press the
MENU key to select another function, or press the EXIT key
to log out of the system.
Communication Menu • 86
Initialize Modem
This function is used to set the modem up for dial in maintenance by a
Onity service representative. The modem communications may be used
to modify the locking plan of the system, troubleshoot the PMS
connection, or upgrade the unit to a
new version.
To initialize the modem, perform the following steps:
1.
Plug your modem into a telephone jack. See Connections for
information on how to connect the phone line to the HT22i
through the internal modem or an external modem.
2.
Enter your password and press the ENTER key.
3.
Press the MENU key.
4.
Press the RIGHT ARROW key six times to enter the
Communication menu.
5.
Press the DOWN ARROW key twice to select Initialize
Modem.
6.
Press the ENTER key. The screen will ask you to select
whether you are using the internal modem or an external
modem. Use the UP and DOWN ARROW keys to make your
selection.
INITIALIZE MODEM
Internal modem
External modem
7.
Press the ENTER key. The screen will display “Waiting for a
Call” until the technician has dialed in, or the unit has
automatically logged out the operator due to inactivity. You
may cancel the modem set-up at any time by pressing the
CLR key.
Set RS232 BAUD Rate
This function is used to manually set the speed in which the HT22i will
communicate with the PMS system or a serial device, such as a Skidata
Encoder. Consult your PMS or device documentation before adjusting
this setting.
To adjust the RS232 BAUD rate, perform the following steps:
1.
Enter your password and press the ENTER key.
2.
Press the MENU key.
Communication Menu • 87
You must select the proper
BAUD rate, or the HT22
and the PMS or other
device will not
communicate properly.
3.
Press the RIGHT ARROW key six times to enter the
Communications menu.
4.
Press the DOWN ARROW key three times to select RS232
BAUD Rate.
5.
Press the ENTER key. The unit will prompt you to select a BAUD
rate from a list. Use the UP and DOWN arrow keys to select the
proper BAUD rate.
RS – 232 BAUD RATE
1200
2400
4800
9600
19200
6.
Press the ENTER key. The screen will return to the main
menu, and the RS232 port on the back of the unit will be set
to the new speed. You may select another function, or press
the EXIT key to log out of
the system.
Export Program
This function is used to upgrade Terminal mode or Regular mode
encoders when a system upgrade is performed. This utility will mirror the
new firmware installed in the Main Station to each of the secondary
encoders in the system.
Do not use this function unless you are instructed to use it by a Onity
Technical Support Representative. See the section in this manual titled
Error! Reference source not found. for instructions on contacting
Technical Support.
Communication Menu • 88
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Communication Menu • 89
Connections
Encoders
As stated throughout this manual, the HT22 main station may be a server
for up to seven workstation encoders. These units are connected along a
proprietary network called HTCOM. For this network to function properly,
it must be configured properly.
To begin with, the encoders are connected in a “daisy chain”
configuration. This means that beginning with the main station, a single
line must run from station to station, with no branches in the line. The first
unit and the last unit in this line must have a terminating resistor across
the line. The line itself may not exceed 4500 feet between terminating
resistors.
Cables
The cable used to connect the encoders should be 18 gauge, two
conductor, twisted pair, stranded, shielded cable. If the cable is to be run
through ceilings or crawl spaces, it should also be plenum rated. The
cable should have a 9 pin subminiature D male connector on each end.
Within the cable, pins 2 and 3 should be connected straight through; pin
2 on one end is connected to pin 2 on the other end, and pin 3 on one
end is connected to pin 3 on the other end. This cable is connected from
an HTCOM port on the first unit to an HTCOM port on the second unit, as
shown in Figure 9.
Figure 9
Connections • 89
Termination
As stated before, the first and last unit in an HTCOM network must have
a terminating resistor across the communications lines. These resistors
are built into all of the HT22i encoders. To enable or disable the
terminating resistor in an HT22i, remove the battery cover and the battery
pack. Slide the terminating resistor switch to the desired position, as
shown in Figure 10.
Figure 10
Connections • 90
Modem
The HT22 system was designed with both serviceability and
upgradeability in mind. Keeping with Onity’s commitment to legendary
customer service, the HT22i was designed with built-in modem capability.
This allows you to upgrade to the latest feature set for the system,
without the costly requirement of replacing the front desk system. It also
allows Onity’s technical support team to work with you to resolve any
issues that may arise with the system.
The HT22i has two options for modem usage. The unit was designed
with an on board socket for a “chip” modem, or an external serial modem
may be used. The modem is only active if the system operator has
selected the menu option to “initialize modem” on the console. At any
other time, calls to the modem are disregarded by the HT22i. See the
section in this manual titled Initialize Modem concerning activating the
modem for dial-in service.
Internal Modem
To connect the internal modem for dial-in service, you need a standard
telephone cord and a free telephone jack. The telephone line used must
be a standard analog telephone line, like the one used for a fax machine.
Simply unplug any device connected to the telephone jack, and plug in
one end of the telephone cord. Plug the other end of the telephone cord
into the back of the HT22i, as shown in Figure 11. Once the cable is in
place, see the section in this manual titled Initialize Modem to configure
the modem for dial-in service.
Figure 11
Connections • 91
External Modem
To connect an external modem for dial-in service, you need to have an
external modem and modem cable, a telephone cable, and a free
telephone jack. The telephone line used must be a standard analog
telephone line, like the one used for a fax machine. Simply unplug any
device connected to the telephone jack, and plug in one end of the
telephone cord. Plug the other end of the telephone cord into the back of
the external modem in the jack marked LINE, as shown in Figure 12.
Then plug one end of the modem cable into the back of the modem, and
the other end into the RS232 port on the back of the HT22i, as shown in
Figure 12. Once the cables are in place, see the section in this manual
titled Initialize Modem to configure the modem for dial-in service.
Figure 12
PMS
The HT22 system has the ability to interface with the hotel’s Property
Management System (PMS). The HT22 system uses the same
messaging protocol used by Onity’s PC based HT24 system for
interfacing with the PMS. Onity keeps a list of PMS companies who have
tested their system interfaces with the Onity systems, and what features
the PMS supports. Prior to connecting a PMS to the HT22 system,
please check with your PMS provider to make sure your PMS has
interface capability, and that it is properly configured.
The port speeds of the
HT22 and the PMS must
match, or the two systems
will not communicate.
To connect the PMS to the Onity HT22 system, you will need to know the
speed at which the PMS communicates. Once you have this information, see
the section in this manual titled Set RS232 BAUD Rate to set the HT22
system to the proper speed. This is essential; if the speed of both systems is
not the same, they will not talk to each other.
A null modem cable
configuration is required for
communication between
the HT22 system and the
PMS.
The cable required to connect the PMS to the HT22i is a 2 conductor
shielded cable. The end of the cable attached to the HT22i must have a 9 pin
female connector. The PMS company may require either a 9 pin connector or
a 25 pin connector. In either case, pin 2 on the Onity end must be connected
to pin 3 on the PMS end, and pin 3 on the Onity end must be connected to
pin 2 on the PMS end, as shown in Figure 13. Pin 5 on the Onity end will be
connected to pin 5 on the PMS end if the PMS uses a 9 pin connector, or pin
7 if the PMS uses a 25 pin connector.
Connections • 92
Figure 13
To connect the PMS to the HT22 system, plug the 9 pin female connector
into the port on the back of the HT22i main station labeled RS232, as
shown in Figure 14. Plug the other end of the interface cable into the
cable or port provided by the PMS.
Figure 14
Connections • 93
Printer
The HT22i main station may be connected to any standard parallel
printer to allow you to print out reports. If you have an Inkjet, Laser, or
Dot Matrix parallel printer located near the main station, simply connect
the 25 pin parallel printer cable connector to the Printer port on the rear
of the HT22i, as shown in Figure 15. Press the * key from within the
report to print the report. If you do not have a printer available for this
purpose, contact Onity to purchase a printer (see the section of this
manual titled Error! Reference source not found. for information on
purchasing equipment).
Figure 15
On-line Readers
The HT22i main station can be used to control up to eight on-line
readers. These readers may be used to control access to parking gates,
perimeter doors, fitness centers, etc. These readers are connected to the
front desk console as part of the same HTCOM network that includes the
front desk encoders. This means that the same connection rules that
apply to the front desk encoders also apply to the on-line readers. The
reader controllers are connected as part of the same “daisy chain” as the
front desk encoders, and the last on-line unit in the chain must have a
terminating resistor across the line.
Connections • 94
Cables
The cable used to connect the On-line reader controllers should be 18
gauge, two conductor, twisted pair, stranded, shielded cable. If the cable
is run through ceilings or crawl spaces, it should also be plenum rated.
The cable should have the insulation on the ends of the individual
conductors stripped back ¼ inch. One end of these wires should be
inserted into the two-terminal connector labeled HTCOM on the back of
the HT22i console, as shown in Figure 16. Use a small flat head
screwdriver to fasten the wires within the terminals. The other end of
these wires should be inserted into the RS485 connector on the card
reader controller. These wires should run straight through; the A terminal
on the HT22i should be connected to the A terminal on the on-line
controller, and the B terminal on the HT22i should be connected to the B
terminal on the on-line controller.
Figure 16
Connections • 95
Termination
As stated before, the first and last unit in an HTCOM network must have
a terminating resistor across the communications lines. These resistors
are built into all of the on-line controllers. To enable or disable the
terminating resistor in an on-line controller, move the jumper on the lower
left hand corner of the control module to the desired position, as shown in
Figure 17.
Figure 17
Connections • 96
Troubleshooting
Guestroom Locks
Onity’s reputation as the leader in electronic locks grew from our ability to
manufacture superior quality products and provide knowledgeable
support for those products. While Onity electronic locks are considered to
be the most reliable electronic locks in the world, from time to time a
question or problem may arise. The following items are intended to help
you with issues that may arise with the use of the system:
Problem: A guest complains that the door will not open, and the
lock displays a red light.
A quick red light indicates that the lock has properly read the card, and
made an informed decision to reject the card. Begin by using the READ
function of the front desk console. Most problems of this nature begin
with the encoding process. As a final step, you may proceed to the door
with the guest card and the Portable Programmer. Use the following
checklist to assist you:
1.
Read the card. What is the expiration date and time? Has the
card expired?
2.
Is the card valid for the proper room number?
3.
Has another guest been checked into the same room,
voiding the original guest card?
4.
Take the Portable Programmer to the door. Connect the PP
to the lock, turn it on, and press the MENU key until the word
Test appears on the display. Do not push any buttons. Insert
the guest card in the lock. The PP will display the reason that
the card does not work in the lock.
Problem: A lock displays a flashing red and green light to a guest
card.
A flashing red and green indicator means the privacy indication has been
activated. Since this is only accomplished from inside the room, the room
is probably occupied. If you know for a fact that the room is not occupied,
use the PP to test the function of the privacy indicator. If the indicator is
faulty, replace the lock.
Troubleshooting • 97
Problem: A lock displays a flashing red and green light to a
housekeeping card.
This is the indicator to the housekeeper that the guest is still in the room.
Problem: A lock displays a flashing red light to a guest card.
This means that the lock was blocked with a blocking card. Assign the
guest to another room or use the blocking card again to unblock the lock.
Problem: A lock displays a solid green light with a flashing red light
to a
staff card.
This is the low battery indication for the lock, and it is only displayed to
staff cards. Replace the batteries in the lock with fresh AA Alkaline
batteries.
Problem: A card has broken off in the card slot of a lock.
Use the point of a knife and pry the broken card up from the slot. When
the card is removed, make a new card for the guest. If the card cannot be
removed from the lock, use the Portable Programmer to open the door,
and then replace the lock.
Daylight Savings Time
Planning for daylight savings time changes does not only involve
changing the time on your front desk console. This is the time to make
sure all of your systems are set to the correct time and date and are
functioning normally. The following list will help guide you at this hectic
time:
If you have a PMS
Interface, make sure to
change the time on the
PMS also.
1.
Adjust the time in your Onity front desk system. Refer to the
section of this manual titled Set Date and Time for step by step
instructions on this procedure.
2.
Load the Portable Programmer. Refer to the section of this
manual titled Load Portable Programmer for step by step
instructions on this procedure.
3.
Make a Diagnostic Card. Refer to the section of this manual
titled Diagnostic Card for step by step instructions on this
procedure.
4.
Go to every door with the Portable Programmer. Use the
Update function to change the time in the locks.
5.
While at each lock, use the Test function of the Portable
Programmer to test each lock, and use the Diagnostic card to
test the lock read head.
Troubleshooting • 98
Keycards
The following is a list of frequently asked questions and answers about
magnetic stripe cards:
Question: Can I provide my own cards for the system?
Onity rejects over 90% of
the keycard vendors who
submit samples.
Onity Technical Support recommends purchasing the cards from Onity. Onity
uses only the highest quality cards available. Onity’s quality requirements are
so strict that over 90% of the vendors who apply to supply cards through
Onity fail to meet the requirements.
Question: Can I punch a hole in my card, so I may wear it on a
chain?
The trick with punching a hole in the card is picking a non-vital area for
the hole. Place the card in front of you with the graphic facing you, just
like you would insert it into a lock. Punch the hole within ½ inch of the top
right corner of the card.
Question: When should I replace my cards?
When the cards become scratched, or the plastic can be seen through
the magnetic stripe, they should be replaced. It is important to note that
many times, the leading edge of the magnetic stripe will wear before the
rest of the stripe. If you have a question, compare the card to a new card.
If the stripe has receded from the edge, replace it.
Portable Programmer
The Portable Programmer is extremely simple and reliable. The following
items should help if you have a problem with your Portable Programmer:
Problem: The Portable Programmer will not turn on.
The Portable Programmer runs on 4 AA Alkaline batteries, which are
good for about 50 hours of usage. If the unit will not turn on, make sure
that the batteries are fully seated in the battery compartment. If they are,
then replace the batteries.
Problem: The Portable Programmer beeps when the ON key is
pressed, but the screen is blank.
Replace the batteries in the Portable Programmer.
Troubleshooting • 99
Front Desk Equipment
Encoders
The following items will help you if you are experiencing problems with
your encoders:
Problem: The screen on my HT22 console is blank.
Make sure that the power cord is plugged in and the unit is turned on.
Double check your power by installing 6 AA Alkaline batteries in the
encoder and checking all of the functions.
Problem: I am receiving encoding errors when making cards.
Make sure that the cards are not worn or dirty. The front desk area of a
hotel is a very busy area, and debris can build up around the encoders.
Make sure the card slot is free of debris by gently blowing air through the
slot. If the problem persists, purchase cleaning cards from Onity, and use
one in the encoding slot.
PMS
The most common problem with the PMS interface is the inability to
make keys. Some of these issues relate to the PMS companies and how
they code the software, but the vast majority of these issues can be
solved using common sense. If the PMS appears to be operating
normally, and the Onity system appears to be operating normally, but the
two systems are not working together, check the following items:
1.
Make sure the PMS interface cable is fully connected to the
back of the HT22 console. If the connector is installed at an
angle, straighten it so that all of the pins may make contact.
2.
Make sure the PMS interface cable is fully connected to the
PMS terminals. If there is also an intermediate connection,
make sure it is fully connected.
3.
Make sure that the Onity server is not running a process that
will temporarily halt PMS communications, such as loading
the
Portable Programmer.
4.
Make sure that the PMS server is not running a process that
will temporarily halt communications, like a batch reporting
process.
5.
Make sure the BAUD rate settings for the two systems are
still set properly. Consult your PMS manuals for the proper
settings, and refer to the section of this manual titled Set
RS232 BAUD Rate to set the Onity BAUD rate.
Troubleshooting • 100
Using the Spare Card System
The Spare Card system is used as an emergency back-up to maintain
the hotel’s ability to rent rooms in the event of an extended power outage
or complete system failure. It is extremely important to keep a current
Programming Card with the Spare Cards at all times. These cards should
be located in a secure area where they are easily accessible to the front
desk staff in the event of an emergency. Since the locks are battery
operated, current guest cards are not affected by these issues.
Using the Spare Card system is simple. To issue a card to a guest, go to
the room and insert the Programming Card into the lock. Both the red
and green lights will illuminate. Insert the Spare Card into the lock. The
green light will illuminate, and the door will unlock. Give the Spare Card
to the guest, and return the Programming Card to the front desk area to
be stored with the remaining Spare Cards. It is important to note that only
one spare card may be used in a single guestroom lock at any given
time; there are no guest copies available.
When the emergency situation is over, resume issuing guest keys in a
normal manner. The new guest keys will work in the locks in a normal
manner; the spare cards will be invalidated by the new guest cards.
Troubleshooting • 101
Glossary of Terms
ABA
American Bankers' Association
ADA
Americans with Disabilities Act
Amenity
An item or service that the hotel offers to the guests, and may charge
extra for its use, such as a guestroom safe or a fitness center.
Firmware
The program that makes all of the functions possible and is electronically
installed inside the units.
Grand Master Key
A key that will open every door in a conventional hard key system.
HTCOM
Onity's proprietary communications network between computers,
encoders, and on-line devices.
ISO
International Organization for Standardization
Modem
A device used to allow computer controlled devices to communicate
across telephone lines.
Multiple Room Guest Card
A single card that is encoded to open more than one guestroom door.
Glossary of Terms • 103
Office Function
The ability of a lock to be placed in an unlocked state for unrestricted
access. This may be accomplished automatically through the use of a
timetable, or manually by using a card with the proper attribute.
Panic Retraction
The ability to retract both the deadbolt and the latch on a lockset with a
single operation of the handle.
Privacy Override
The ability to open a guestroom lock with the Privacy indicator activated
by the guest. Activation of the indicator is accomplished from inside the
room by turning the thumbturn, which is also commonly used to engage
the deadbolt.
Property Management System (PMS)
A computer system used by hotels to control and monitor aspects of their
operation, such as guest reception and billing.
Single Opening Card
A card that may be used in a lock one time only, then it becomes invalid.
Glossary of Terms • 104
Appendix A
Modem FCC Registration Information
The FCC part 68 rules require that the following information be provided
to the end user of the equipment containing a listed modem.
Type of Service
The HT22i is designed for use with standard device telephone lines. The
unit connects to the telephone line by means of a standard jack called the
USOC RJ-11C. Connection to telephone company provided coin service
is prohibited.
Telephone Company Procedures
The goal of the telephone company is to provide you with the best
service possible. In order to do this, it may occasionally be necessary for
them to make changes to their equipment, operations, or procedures.
These changes might affect your service or the operation of your
equipment. The telephone company will give you notice, in writing, to
allow you to make any changes to maintain uninterrupted service.
In certain circumstances, it may be necessary for the telephone company
to request information from you concerning the equipment that you have
connected to your telephone line. Upon request from the telephone
company, provide the FCC registration number and the ringer
equivalence number (REN); both of these items are listed on the
equipment label. The sum of all RENs on your telephone line must not
exceed five; in some cases, a sum of five may not be usable on a given
line.
If Problems Arise
If any of your telephone equipment is not operating properly, you should
remove it immediately from your telephone line. If the telephone company
notices a problem, they might disconnect service temporarily, until the
problem is corrected. The telephone company will notify you of
disconnection when practical. Upon notification, you will be given the
chance to correct the problem and informed of your right to file a
complaint with the FCC. Contact your telephone service provider if you
have any questions concerning your phone line. In the event repairs are
ever required on the HT22i, they should be performed by Onity, or an
authorized service representative.
Onity HT22
Appendix A • 105