Download The eG Getting Started Guide

Infrastructure
Monitoring
using
eG
Enterprise
We have so far seen how a supermonitor experiences some of the distinct benefits of using eG
Enterprise. Let us now proceed to view what the monitor users get to see. Let us take a look from
user john’s perspective. First log out of the supermonitor account using the Signout option of the menu
depicted by Figure 3.8. Next, we have to login as john. For this, specify john as the user ID in the
Login screen (see Figure 2.3). The password that was given for this user in Figure 2.27 should be next
specified in the Login screen. After this, click the AUTHENTICATE button to proceed. An alarm window
showing a set of alarms shows up as in Figure 3.22. It is quite evident that both these alarms pertain
to the IIS web server component of the web site demo_service that has been associated with john.
Clicking on either of these alarms will take the user john to the page depicting the measures that are
experiencing a problem.
Figure 3.21: Alarms pertaining to user john
Clicking on the Services option will reveal Figure 3.22 that lists the services associated with user john.
Here again, note that the demo_service web site associated with user john appears and that its state
is Critical. Also you can view the components that are associated with the demo_service service.
Figure 3.22: Services associated with user john
Now, click on the Segments option in Figure 3.8 to view the list of segments associated with user john.
Since no segments have been associated with the user john, the following message appears.
57