Download A FRAMEWORK FOR IMPROVING TECHNOLOGY ACCEPTANCE

A FRAMEWORK FOR IMPROVING TECHNOLOGY ACCEPTANCE
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on the market. HCD is a good methodology to follow for designing usable products and
improving technology acceptance in general. However, because the diversity of the elderly
users makes it hard to predict usability issues without following a HCD approach, this method
is considered especially suitable for this study, which involves designing for independently
living elderly and their caregivers. It is important to note that in this study not a technological
system is being developed, but the introduction of such a system. However, for developing an
introduction, which can be seen as a different type of system, the same HCD principles, such
as usability and user-oriented design still hold. In the final section of the introduction, the
scope and context of the research are given, together with the research questions.
Figure 6. The human centred design cycle from the 9241-210 ISO standard, adopted from
Maguire (2001).
The Present Study: Aims, Objectives and Research Questions
This study aims to develop a framework for improving older adults’ technology
acceptance within a case example of elderly support, and focuses on the system introduction.
To recap, technology acceptance was defined in this study as the degree and manner in which
target users use a certain technology and its capabilities (Petter et al., 2013), which can be
interpreted as the adoption and continued adoption of technology. The first study objective
involves synthesizing the currently available knowledge on influencing technology