Download Administrator Manual

IM Administrator Manual
Table of Contents
1. LOGIN ................................................................................................................................... 4
1.1 ENTERING YOUR USERNAME AND PASSWORD ............................................................................4
1.2 SETTING YOUR LOGIN METHOD PREFERENCE..............................................................................4
1.2.1 Always ask for my username and password ............................................................... 4
1.2.2 Save my username ........................................................................................................... 4
1.2.3 Auto login until I logout explicitly ................................................................................... 4
1.3 ERRORS WHEN LOGGING IN ...................................................................................................5
2. TOOL BAR .............................................................................................................................. 8
2.1 ADMIN ................................................................................................................................8
2.1.1 View ..................................................................................................................................... 9
2.1.2 Edit ........................................................................................................................................ 9
2.1.3 Copy ..................................................................................................................................10
2.2 IM CHAT LOG ....................................................................................................................11
2.2.1 View ...................................................................................................................................12
2.3 CHANGE PASSWORD ..........................................................................................................12
2.4 LOGOUT ............................................................................................................................15
3. EXPORT OPTIONS .................................................................................................................15
3.1 PRINT ................................................................................................................................15
3.2 EXPORT: HTML (.HTML) .......................................................................................................15
3.3 EXPORT: EXCEL (.XLS) ..........................................................................................................15
3.4 EXPORT: WORD (.DOC) ......................................................................................................16
3.5 EXPORT: XML (.XML) ..........................................................................................................17
3.6 EXPORT: CSV (.CSV) ..........................................................................................................17
4. SEARCH FUNCTION ..............................................................................................................18
4.1 SEARCH BY: EXACT PHRASE ..................................................................................................18
4.2 SEARCH BY: ALL WORDS ......................................................................................................18
4.3 SEARCH BY: ANY WORD ......................................................................................................19
4.4 SEARCH BY: SHOW ALL ........................................................................................................19
4.5 ADVANCED SEARCH ...........................................................................................................19
4.5.1 Admin ................................................................................................................................19
4.5.2 IM Chat Logs ....................................................................................................................20
4.5.3 Aggregate function contains () ...................................................................................21
4.5.4 And & Or Operators .......................................................................................................21
4.5.5 Relational Comparison Operators...............................................................................21
4.5.6 Comparison String...........................................................................................................21
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