Download SnapSAN S3000/S5000 Disk Array User Guide

SnapSAN S3000/S5000 Disk Array User Guide
Table 6-19. SnapSAN Manager Usage Errors
Problem
Cause and Solution
When access to the disk array is attempted
from SnapSAN Manager Embedded Client
(Web GUI), the Java icon continues to be
shown on the Web browser window and
the login window does not appear.
The connection may fail when your Web browser is configured to go
through a proxy server. In this case, configure the proxy exception of
the Web browser so that disk array is connected without going
through a proxy server. Follow the steps below.
Perform Step 1 through 3 only when Internet Explorer is used.
Click Control Panel, and Internet Options. On the Connections tab
click LAN Settings to open the LAN Settings dialog box.
If the Use a proxy server check box is not selected, the following
procedure is not necessary. If this check box is selected, click
Advanced to open the Proxy Settings dialog box.
Add both the host name and the IP address to the Do not use proxy
server for addresses beginning with box.
Steps from 4 should be performed if your browser is Internet
Explorer or Firefox.
Follow the steps below to check the JRE proxy settings
Select Control Panel, Java and Network Setting to see whether the
User browser settings check box has been selected. If not, click
Advanced to add both the host name and the IP address of the
connecting destination to the Exceptions box.
5.Exit and restart Web browsers.
While a controller failure occurs, it takes
A controller failure may cause the delay of processes.
time from 20 minutes to 30 minutes to
Configure the disk array after restoration of the controller.
process the configuration of the disk array
If you have to configure the disk array while a controller failure
from SnapSAN Manager Embedded.
occurs, take the following measure:
• When SnapSAN Manager Express is being used
Configure the disk array by using ControlCommand.
For details of CLI, see SnapSAN Manager CLI Command
Reference.
• When SnapSAN Manager is being used
Remove once the IP address of the faulty controller from a
monitoring target of SnapSAN Manager, and restart the server.
Add the IP address again after restoration of the controller, and
restart SnapSAN Manager Server.
10400386-002 10/2012
©2012 Overland Storage, Inc
 6-14