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- 7 The Assembler modules, as well as some of the basic service Cobol programmes, were provided by a company called "Online Systems", no longer in business. There is virtually no documentation available in the NPF for these programmes, although there is some evidence in the programmes themselves that user documentation was originally supplied to the NPF (in particular, references to a "CRTIO User Manual"). The Cobol programmes in the system appear to be written, with the major problem being the lack of documentation. This makes it very difficult for any the NPF to learn the system in a reasonable time and changes with confidence. well structured and detailed programme new EDP employee in to be able to make