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19 INSTALLATION OF THE PRINTER 82. Which manuals are hard-copy? Which manuals are only on CD? The User’s Guide is hard-copy. Dilli Neo Venus hard copy manual 83. What is the rating of usefulness of the User’s Manual and other associated materials? The User’s Guide is 113 pages which is of normal size. 84. Is there a glossary in the User’s Manual? Most user’s manuals lack a glossary. 85. What is the native language of these guides? Is the translation acceptable? The native language is Korean. The translation is better than most manuals of other brands that have been translated from Chinese. But no matter how well translated, all translations done by a speaker for whom English is a second or third language should have the translation proof-read by a native English speaker. If a company is selling printers into the US, the translation needs to be fully and completely comparable to spoken English, not literal English. 86. What kind of cut-away drawings or other drawings exist that show the various parts of the printer? There are no cut-away drawings or exploded views to show details; only photos with arrows to point out the features. The best exploded views of any product in the world are those by Canon camera. 87. How hard, or easy, are the manuals to obtain BEFORE you buy the printer? The manuals were provided to FLAAR as soon as we requested them. Some other printer manufacturers hide their manuals because they don’t want anyone to see them. Yet MacDermid ColorSpan offered their manuals openly on-line (on their web site).