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CAMMS ONLINE SUPPORT PORTAL – USER MANUAL
TABLE OF CONTENTS
1
INTRODUCTION .............................................................................................................................................................................3
2
GETTING STARTED - LOGIN .........................................................................................................................................................4
3
MEN U ..............................................................................................................................................................................................5
4
MY SUPPORT .................................................................................................................................................................................6
5
FAQS ................................................................................................................................................................................................8
6
LOG A NEW SUPPORT CASE........................................................................................................................................................9
7
ADDITIONAL CASE DETAILS ..................................................................................................................................................... 16
8
CASE STAGE PROGRESS ............................................................................................................................................................ 17
9
ADDIN G NOTES/CORRESPONDENCE TO A CASE................................................................................................................. 21
10
CLOSING A CASE......................................................................................................................................................................... 22
11
UPDATE MY DETAILS................................................................................................................................................................. 23
12
LOG OFF ....................................................................................................................................................................................... 23
13
SUMMARY ................................................................................................................................................................................... 24
Commercial in Confidence
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26 September 2014