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SIIMON RW
WA-SYS
STEME GMB
M H
MEDIENSTRA
E
ßE 8
94
4036 PASSA
AU
GERMANY
E
CHA
AIN ACTU
A UATO
OR — EA
A-KN
N-20
0-XS
S
FOR
RCE 150
0 N – MAXIMUM
M STRO
OKE 210
0 MM
VOLTTAGE: 24V
2 ═ (D
DC)
MANUAL FOR INSTA
ALLATIO
ON AND USE
E nglish
BA
A_EA-KN-20-XS_EN_10
Isssue: 1.0/112.2014 — Date: 5.2.2015
SIMON RWA-Sys
stems pro
oducts are
e specially
y manufacctured
equiremen
nts of
in ssafe materials in compliance with the re
legisllation in fo
orce. When correctlyy mounted
d, installed
d and
used in ac
ccordance
e with the present in
nstructionss, our
productss constitutte no dang
ger to peo ple, anima
als or prop
perty.
Produccts subjec
ct to EU diirectives ccomply witth the esse
ential
requ
uirements stipulated
d by the la
atter.
markings
m
m
mean
that o
our produc
cts can be
e sold and
d installed throughou
ut the
Eu
uropean Union
U
witho
urther form
mality.
out any fu
The
mark on our produ
ucts, packkaging and
d user man
nuals
prrovided with the pro
oduct, indicate “pressumed in conformity
c
y with
direcctives” issu
ued by the
e EU.
Sy
ymbols used in
n the man
nual
DAN
NGER


INFORM
MATION
This indication
n draw the atten
ntion abo
out potential
ers for safe
fety and he
ealth of pe
eoples an
nd animalss.
dange
This in
nformation
n give furtther sugge
estions.
ATTE
ENTION
This indication
n draw the atten
ntion abo
out potential
ers for the product itself.
dange
WAR
RNING
This indication
n draw the atten
ntion abo
out potential
ges to goo
ods.
damag
onmental indicatio
on draw the atte
ention ab
bout
ENVIRON
NMENTAL Enviro
potenttial dange
ers for the environm
ment.
INSTRUCTION
Pa
age 2
Isssue: 1.0/001.2015 — Date: 5.2.2015
Contents
1.
Safety indications ................................................................................................ 4
2.
Technical operating information .......................................................................... 6
3.
Formulas and recommendations for installation ................................................ 7
3.1. Calculation of opening / closure force ....................................................... 7
3.2. Maximum opening based on sash height ................................................. 7
4.
Technical data ..................................................................................................... 8
5.
Construction and regulatory references .............................................................. 8
6.
Id plate and marking data ................................................................................... 9
7.
Electric power supply .......................................................................................... 9
7.1. Selecting the cross-section of the power supply cables ......................... 10
8.
Electrical connection ......................................................................................... 10
9.
Instructions for assembly .................................................................................. 11
9.1. Preparation for mounting the actuator .................................................... 11
9.2. Recessed mounting ................................................................................ 11
9.3. Surface mounting on top-hung windows opening outwards or
bottom-hung windows .................................................................................. 12
10. Programming the actuator ................................................................................ 13
10.1. Opening stroke-end ................................................................................ 13
10.2. Closure stroke-end .................................................................................. 13
11. Checking for correct assembly .......................................................................... 14
12. Emergency manoeuvres, maintenance or cleaning .......................................... 14
13. Troubleshooting ................................................................................................ 14
14. Environmental protection .................................................................................. 15
15. Guarantee conditions and terms of delivery ..................................................... 15
16. Company addresses ......................................................................................... 16
BA_EA-KN-20-XS_EN_10
Page 3
1.. Safety
y indicattions
ATTENT
TION BEF
FORE INS TALLING THIS APP
PLIANCE, ENSURE ALL SAF
FETY

INDICATIO
ONS HAVE
E BEEN RE
EAD CARE
EFULLY AND
A
UNDE RSTOOD IN ORDER
R TO
PREVENT CONTACT
T WITH EL
LECTRICIT
TY, INJURY
Y OR ANY OTHER IN
NCIDENT. THE
MANUAL SHOULD BE CONSE
ERVED FO
OR FURTHER CONSU
ULTATION
N AT A LA
ATER
DATE.
EA
A-KN-20-X
XS chain actuators have bee
en designe
ed to move window
ws or simila
ar.
Us
se for an
ny applic
cations other
o
tha
an those indicated
d must b
be autho
orised by
y the
manufacturer after technical
t
review o
of the ass
sembly.
To
o guaranttee safetyy to people, anima
als and go
oods, the following
g indicatio
ons shoulld be
ob
bserved ccarefully.
T
The applliance must be iinstalled by comp
petent an
nd qualifiied techn
nical
p
personnell.

A
After remo
oving packaging, ch
heck for any
a damag
ge on the appliance
e.
P
Plastic ba
ags, polys
styrene, sm
mall meta
al parts su
uch as na
ails, staple
es etc sho
ould
b
be placed
d out of th
he reach o
of children
n as they constitute
e a poten
ntial source of
rrisk.
K
Keep child
dren, disa
abled indivviduals an
nd animals
s away fro
rom the wiindow and
d its
ccontrols.

B
Before co
onnecting the applia
ance, che
eck that th
he powerr supply has
h the sa
ame
sspecificatiions as those indica
ated on th
he technic
cal data lab
bel on the
e appliancce.
T
This macchine is destined
d
exclusive
ely for the use fo
or which it has been
b
d
designed and the manufactu
m
urer accep
pts no res
sponsibility
ty for dam
mage incurrred
b
by improp
per use.

T
The actua
ator is de
estined exxclusively for installlation ind
doors. Forr any spe
ecial
a
application
n we reco
ommend yyou consu
ult the man
nufacturerr beforeha
and.
T
To ensure
e efficient separatio
on from th
he grid, an
n approve
ed type of bipolar pu
ulse
sswitch sh
hould be used. An
n omnipollar genera
al power switch with
w minim
mum
d
distance of
o 3 mm between
b
co
contacts sh
hould be installed
i
u
upstream of the con
ntrol
lline.
D
Do not usse solven
nts or jetss of waterr to wash
h the app
pliance. The
T applia
ance
sshould no
ot be subm
merged in water.
R
Repairs sh
hould only
y be perfo
ormed by qualified personne
p
el at assisttance cen
ntres
a
authorised
d by the manufactu
m
urer.
A
Always re
equest ex
xclusive usse of orig
ginal sparre parts. F
Failure to
o respect this
ccondition could com
mpromise safety an
nd invalida
ate the be
enefits con
ntained in
n the
w
warranty for
f the app
pliance.
IIn the eve
ent of an
ny problem
ms or que
eries, con
nsult yourr agent or contact the
m
manufactu
urer directtly.
Pa
age 4
Isssue: 1.0/001.2015 — Date: 5.2.2015
A
ATTENTIION
W
With botto
om hung windows injury cou
uld be caused if th
he window
w accidentally
ffalls. An appropriat
a
tely sized
d flexible link
l
arm or
o fall pre
evention safety
s
sysstem
d
designed to resist a force eq
qual to att least thrree times the total weight off the
w
window MUST
M
be in
nstalled.
C
Check th
hat the selected sstroke-end
d allows the wind
dow to open
o
with
hout
e
encounterring any obstacles
o
w
whatsoev
ver.
T
The actu
uator mus
st be insstalled in
n accorda
ance with
h the manufactur
m
rer’s
iinstruction
ns. Failure
e to resp
pect these
e instructiions could
ld compro
omise saffety.
P
Power sup
pply installlation mu
ust comply
y with any
y regulatio
ons in force.
D
Danger off crushing
g or dragg
ging. Durin
ng function, when tthe actuattor closess the
w
window, a force of 230N is e
exerted on
n the bead
d of the frrame, eno
ough to crrush
ffingers in the eventt of distracction.
E
Ensure th
hat the stroke-en
s
d selectiion is les
ss than one cen
ntimetre from
f
m
mechaniccal stop blocks,
b
str
troke limitters or an
ny physiccal obstac
cles blockking
o
opening of
o the sash
h.
IIn the eve
ent of brea
akage or m
malfunctio
on, switch the applia
iance off at
a the gen
neral
sswitch and
d call for the
t service
es of a qu
ualified tec
chnician.
BA
A_EA-KN-20-XS_EN_10
Page 5
2. Technical operating information
The chain actuator is used to open and close the window by means of a three-link
steel chain. The movement is achieved with low-voltage (24V DC) electricity that
powers a gear motor controlled by a functional electronic device.
Window opening can be programmed, and the device allows excursion of the chain
to strokes of 70, 125, 170 and 210 mm. For the return stroke, i.e., the closing of the
window, the stroke-end is determined by an electronic process that automatically
calculates the required power absorption to produce the movement of the window,
and therefore no settings are required.
The actuator can also be installed without the immediate availability of electricity for
window movement; in this case the actuator will simply hold the window closed after
assembly.
The structure of the actuator is entirely metal, and it is also used for installation on
heat and smoke exhaust systems as well as for room ventilation.
The coupling between the actuator and support brackets fixed to the window frame
is a quick-connect coupling that allows the actuator to rotate in order to adapt to the
stroke of the chain, even on windows with reduced height. The brackets are fixed to
the frame during actuator assembly with just two screws.
Combined with the B-Lock product and perimeter fittings, it constitutes the security
lock that keeps the window closed tight and guarantees a high thermal K.
Page 6
Issue: 1.0/01.2015 — Date: 5.2.2015
3.. Formu
ulas and
d recom
mmenda
ations fo
or installation
3.1.
Calcula
ation of opening
g / closu
ure force
e
Us
sing the fformulas on this page,
p
app
proximate
e calculattions can be made
e for the force
f
re
equired to
o open orr close th
he window
w consid
dering all the facto
ors that determine
d
e the
ca
alculation
n.
Symbols
S
u
used for th
he calculattion
F (kg) = Fo
orce for op
pening or closing
C (cm) = O
Opening stroke (actuator stro
oke)
For ho
orizontal light dom
mes or
skyliights
P (kg)
(
= Weeight of the w
window (mobile sash onnly)
H (cm)
(
= He
eight of the
e mobile sash
s
For verticall windows
s
 TOP
T HUNG WINDOWS
W
, OUUTWARD OPENING (A)
 BOTTOM
B
HUNG WIND
DOWS (B)
F = 0,54 x P
F = 0,54 x P x C : H
(Eventual
(
weight of snow or wind
w
on the
e
cupola
c
sho
ould be callculated se
eparately).
(Even
ntual load of
o favourabble or unfavourable wind
w
on the
e sash shou
uld be calcuulated sepa
arately.)
3.2.
Maximu
um open
ning bas
sed on sash
s
height
Th
he selection of the
e actuator stroke sshould be
e made based
b
on the heigh
ht of the sash
an
nd its app
plication. As a gen
neral rule, never select a sttroke gre
eater than
n the heig
ght of
the window
w frame; select
s
the
e stroke d
directly below it.
WARNING. The actuator is d
designed
d to be re
ecess mo
ounted on
n the window
fr
frame.
C
Check tha
at during
g the stro
oke the chain
c
doe
es not tou
uch the profile
p
off the
ssash, therre are no
o obstaclles to opening the
e window
w and the
e chain does
d
n
not push against
a
th
he windo w frame.
BA
A_EA-KN-20-XS_EN_10
Page 7
4. Technical data
Model
Force exerted by thrust and traction
Strokes (can be selected at any time)
Power supply voltage
Rated absorbed current
Power absorbed at nominal load
No load speed
Duration of no load stroke (210 mm)
Type of service
Operating temperature
Protection index for electrical devices
Adjustment of connection to window frame
Parallel powering of two or more motors
Operation with B-LOCK electromechanical lock
Synchronised function
Static hold force
Stroke-end at opening
Stroke-end at closing
Chain exit
Length of power cable
Dimensions
Weight
EA-KN-20-XS – 24V
150N
70, 125, 170, 210 mm
24 V DC ═
0,32 A
7,5 W
8 mm/s
27 s
S2 of 3 min
- 5 + 65 ºC
IP32
Automatic definition of position
YES (max 20 actuators)
Yes
Not foreseen
1.000 N
Electronic by dip-switch
At absorption of power
Central
2m
28x28x310 mm
0.720 kg
The data indicated in these figures is not binding and is subject to variation without notification.
5. Construction and regulatory references
The EA-KN-20-XS chain actuator is designed and built to open and close top-hung
windows opening outwards, bottom-hung windows or up-and-over roof windows. Its
use is specifically intended for ventilation, air conditioning of rooms, smoke and heat
exhaust systems and, if used in combination with the B-Lock window lock, also as a
building security system; it is highly recommended that the actuator not be used for
any other purpose unless approved by the manufacturer beforehand.
Electrical connections must comply with standards in force on the design and
production of electrical appliances.
The actuator has been manufactured according to European Union directives and
conforms to
marking and following EMC rules for interference.
Any eventual service or control device for the actuator must be produced according to
standards in force and must comply with the standards issued by the European
Community.
Page 8
Issue: 1.0/01.2015 — Date: 5.2.2015
Th
he actua
ator is in
ndividually
y packag
ged in a cardboa
ard conta
ainer and
d each pack
co
ontains:
 2
24V═ elecctrical ac
ctuator co
omplete of
o connector for ffeeding cable
c
w
wiring.
 2 support brackets
s
 2 half-bra
ackets fo
or attach
h to the frame,
ccomplete with pin
 In
nstruction
n manual
6.. Id plate and marking
m
data
All actuatorrs have
markin
ng and arre destine
ed for use
e in the E
European Union without
further requ
uirements.
he
ma
arking on
n the prod
duct, pacckaging and indica
ations for use prov
vided with
h the
Th
prroduct ind
dicate ‘p
presumed conform
mity to th
he directives’ issu
ued by the
t
European
Co
ommunityy.
7.. Electriic powe
er supplly
Th
he EA-KN
N-20-XS actuator
a
is
s powere
ed with a voltage of
o 24V (D
DC). The power su
upply
ca
able has three con
nductors:: the first conducto
or BLACK
K “1” thatt should be
b conne
ected
to
o the + (p
positive) CLOSES th
he windo
ow; the se
econd co
onductor B
Black “2
2” that sh
hould
be
e conneccted to the
e + (posittive) OPEENS the window;
w
th
he third cconductorr Black “3”
“ is
th
he conducctor used
d for the B-Lock
B
co
ontrol com
mmunicattion signa
al.
Th
he 24V llow-voltag
ge actua
ators can
n be pow
wered using a sta
ation with emergency
ba
atteries or an approved cla
ass II pow
wer supplly unit (do
ouble saffety insullation) witth an
ou
utput volta
age of 24
4V (-15%
% ÷ +15%
%, in otherr words min.
m 20.4V
V, max. 27.6V),
2
th
hat is
to say, size
ed based
d on the number
n
o
of actuato
ors conne
ected. Th
he EA-KN-20-XS po
ower
su
upply musst be suita
ably prote
ected by fuses.
BA
A_EA-KN-20-XS_EN_10
Page 9
7.1.
Selecting the cross-section of the power supply cables
With the 24V (DC) power supply, it is necessary to check the cross-section of the
cable, which should be calculated based on the length of the cable itself. The table
below specifies the maximum length of the cables for connection of a motor.
Cable section
Max cable length
4,00 mm²
2,50 mm²
1,50 mm²
0,75 mm²
0,50 mm²
~ 270 m
~ 170 m
~ 100 m
~ 50 m
~ 35 m
8. Electrical connection
The machines are equipped with a power supply cable constructed in compliance
with safety standards and restrictions on radio-frequency interference.
The power supply cable - with conductors having a cross-section of 0.5 mm² - must
be wired to a special connector as shown in the diagram below, in the following
sequence:
 1 – BLACK-coloured conductor, marked “1”;
 2 – BLACK-coloured conductor, marked “2”;
 3 – BLACK-coloured conductor, marked “3”:
For harness, please follow this diagram:
Note: the first conductor BLACK “1” that should be connected to the +
(positive) CLOSES the window; the second conductor Black “2” that should
be connected to the + (positive) OPENS the window; the third conductor
Black “3” is the conductor used for the B-Lock control communication
signal.
Page 10
Issue: 1.0/01.2015 — Date: 5.2.2015
9.. Instruc
ctions for
f asse
embly
These
T
ind
dications
s are for specialis
ised tech
hnical pe
ersonnel and bas
sic work and
safety techniiques are
re not ind
dicated.
All prepara
atory, asssembly an
nd electriccal conne
ection operations must be performe
ed by
sp
pecialised
d technical person
nnel to g
guarantee
e optima
al functio n and service off the
ac
ctuator. C
Check tha
at the follo
owing fun
ndamenta
al conditio
ons have been me
et:
Acctuator sp
pecification
ns must b
be sufficie
ent for movement
m
of the window
w
without
in the tecchnical da
encountering any ob
bstacle. Th
he limits indicated
i
ata table must
no
ot be supe
erseded (p
page 7) and the mo
ost appropriate stro
oke shoulld be sele
ected.
Ca
alculationss should be
b checke
ed using th
he formula
a indicate
ed on page
e 6.
al powerr supply corresp
ponds to that
Attention. Check that the electrica
ind
dicated on the TEC
CHNICAL DA
ATA labell on the machine.
m
nsure tha
at the ac
ctuator h
has not been da
amaged during trransport, first
En
vissually and
d then by
y powering in both direction
ns.
Ch
heck that the width
h of the in
nside of the
t windo
ow (wherre the acttuator is to
t be
assembled) is over 360
3 mm, otherwis
se the acttuator sho
ould not be installed.
Ch
heck thatt once th
he actuattor has been
b
insttalled, ch
hain com
mpletely in
n, the
win
ndow is perfectly
p
closed. Iff this is not
n the ca
ase the acctuator will
w not fun
nction
correctly ass the wind
dow will n
not close correctly
y.
9.1.
Preparation for mountting the actuato
or
Be
efore beg
ginning to
o mount the actu
uator, dep
pending on
o the tyype of ap
pplication, the
wiindow fra
ame mustt be prepared by ccarrying out
o the following o
operations
s:
9.2.
Recess
sed mou
unting
For reccessed mounting
m
, the win
ndow frame must be pre
epared by
y milling and
making
g two holes as indicated i n the dia
agram be
elow. The
e depth of the milling
m
must be
e at leastt 30 mm.
BA
A_EA-KN-20-XS_EN_10
Page 11
Then m
make tw
wo Ø4.5 holes o n the sa
ash for the attacchment bracket. The
measurrements are
a specified in th
he diagram
m below.
9.3.
Surface
e mounting on top-hun
ng wind
dows op
pening outward
o
s or
bottom
m-hung windows
w
s
The acctuator can
c
also be surfface mounted on
n top-hu ng windows ope
ening
outward
ds or dorrmer windows an
nd on botttom-hung
g window
ws, howe
ever for th
hese
specificc applicattions spe
ecial supp
port brack
kets are required for the actuator which
w
must be
e supplie
ed separa
ately.
The two
o half-bra
ackets atttaching tthe actua
ator to the
e sash, h owever, are the same
s
standarrd bracke
ets supplied with th
he actuattor and in
ncluded in
n the pac
ckage.
To prep
pare the holes on
n the win
ndow fram
me and sash,
s
use
e the drilling template
include
ed in the package of the sp
pecial brackets; this templlate also specifiess the
diamete
er of the
e holes and
a
their position in refere
ence to tthe innerr edge off the
window
w frame.
Wa
Warning. In
I order to preve
ent unple
easant mishaps
m
w
with the machine and
po
ossible sa
afety haza
ards, carrefully cho
oose the length o
of the clam
mping sccrews
in order to avoid damaging
d
g the pow
wer supply cabless during the mou
unting
pro
ocedure.
In order to carry out a cost-e
effective a
and prec
cise up-to-standard
d work, itt is best iff you
prrepare the
e followin
ng comple
ementaryy material: small parts,
p
equ
uipment and
a tools..

Fasten
ning on metal
m
window fram
mes: M4 threaded
t
inserts ((2 pieces
s for recessed
mountting and 4 pieces for surface moun
nting), M4
4x12 flat h
head metric screw
ws (2
piecess (4 piece
es for surrface mou
unting)).

Fasten
ning on wooden
w
window
w
frrames: Ø4
4 self-thrreading w
wood scre
ews (2 piieces
for reccessed mounting
m
and 4 pie
eces for surface mounting
m
g), with an approp
priate
me.
length for the tyype of window fram
Pa
age 12
Isssue: 1.0/001.2015 — Date: 5.2.2015

Fastening on PVC window frames: Ø3.9x13 self-threading metal screws (2
pieces for recessed mounting and 4 pieces for surface mounting), with an
appropriate length for the type of window frame.

Equipment and tools: tape-measure, pencil, drill/electric screwdriver, set of drill
bits for metal, insert for screwing in, electrician's scissors, screwdrivers.
10. Programming the actuator
10.1.
Opening stroke-end
The opening stroke-end of the actuator can be adjusted by selecting the dipswitches located inside the actuator underneath the black rubber plug (T) (see fig.
below), near the label that indicates the state of the dip-switches.
The setting can be made very easily by selecting the dip-switches as specified in the
table below.
STROKE
(mm)
70
125
170
210

DIP-SWITCH
1
2
ON
OFF
OFF
ON
OFF
OFF
OFF
OFF
3
OFF
OFF
ON
OFF
4
OFF
The actuator is factory-set with the longest stroke (210 mm).
10.2.
Closure stroke-end
The stroke-end at closure is automatic and cannot be programmed.
The actuator stops when the charge is absorbed when the window is completely
closed and the weather stripping is completely depressed, or when the charge
absorbed is more than 15% of the nominal charge.
After each closure or intervention of electronic protection devices, the chain will
move about 1 mm in the opposite direction to give correct compression to the seals
and release the mechanical parts.
BA_EA-KN-20-XS_EN_10
Page 13
11
1. Che
ecking fo
or corre
ect asse
embly
Ch
heck thatt the wind
dow is p erfectly closed
c
att corners and that there are
a no
ob
bstacles caused
c
by
y incorrecct positioning during assem
mbly.
Ch
heck that when the window
w frame is
i closed the chaiin terminal is at le
east a
few
w millime
etres awa
ay from th
he actuattor body. This wil l ensure the wind
dow is
pro
operly clo
osed and
d seals a
are corre
ectly compressed.. In the event
e
tha
at this
should not be the case the
ere is no
o guarantee that the wind
dow is closed
c
correctly.
Ch
heck that hinges and
a supp ort brack
kets are aligned
a
to
o each other and tightly
t
fixe
ed againsst the win
ndow fram
me with screws
s
fix
xed corre
ectly into position.
p
Ch
heck that the wind
dow reac hes the desired
d
position
p
a
according to the sttrokeen
nd selecte
ed.
12
2. Eme
ergency
y manoe
euvres, mainte
enance or
o clean
ning
In the eve
ent that th
he windo
ow frame
e should require manual
m
o
opening due
d
to po
ower
failure or problem with
w the mechanism
m
m or for normal
n
ma
aintenancce or exte
ernal clea
aning
off the wind
dow frame
e, in built--in actuattors it’s necessary
y to perforrm these operation
ns:
1. Unsccrew the two
t
screw
ws that fixx the sas
sh to the attachme
a
ent bracke
et.
2. Take
e care during this operation
n since th
he bracke
et, which
h is in two
o pieces after
remo
oving the screws, may fall a
as it is no
o longer secured.
s
3. Manu
ually ope
en the win
ndow fram
me.
ATTEN
NTION: DA
ANGER – the wind
dow could
d fall as tthe sash
h is no lo
onger
held in
i position
n by the cchain.
4. Afterr maintenance and
d/or clean
ning repe
eat points 1 and 2 in revers
se order.
13
3. Trou
ublesho
ooting
Po
ossible ca
auses of malfuncttion durin
ng installa
ation or us
se.
Prroblem
Po
ossible ca
ause
 No ele
ectricity att feeder
Ac
ctuator do
oes not work
w
Pa
age 14
 Cable not connected or
wire diisconnectted.
Solu
ution
 Ch
heck status of circuit
bre
eaker or safety
s
swittch
 Ch
heck electtrical
co nnections
s at reducction
otor
mo
Isssue: 1.0/001.2015 — Date: 5.2.2015
14
4. Environmental pro
otection
n
A
All materials used in the ma
anufacture
e of this appliance
a
are recyc
clable.
W
We recom
mmend that the devvice itselff, and any
y accesso
ories, pac
ckaging, etc.
e
b
be sent to
t a centre for eccological recycling as estab
blished frrom laws in
fforce on recycling.
r
T
The devicce is mainly made
e from the
e followin
ng materia
als: alum
minium, zin
nc,
iron, plasttic of various type
e, cuprum
m. Dispose
e materia
als in conformity with
w
local regu
ulations ab
bout remo
oval.
15
5. Gua
arantee conditio
ons and
d terms
s of deliv
very
T
The man
nufacturerr will gua
arantee good
g
function of the appliance. The
T
m
manufactu
urer shalll undertakke to replace defec
ctive partts due to poor quality
h article 1490 of the
m
materials or manufacturing defects in accord
dance with
t
C
Civil Code
e.

T
The guara
antee cov
vers prod
ducts and
d individual parts ffor 2 yea
ars from the
t
d
date of purchase. The latte
er is valid
d as long as the p
purchaserr possessses
p
proof of purchase and
a comp
pletion of all agreed
d conditio
ons of pay
yment.
T
The produ
uct must be used as norma
ally intend
ded. The product is subjectt to
n
natural wear
w
and tear. In ccase of material
m
defect
d
cla
aims, the
ese shall be
a
asserted in writing,, stating tthe source
e of supply of the d
device. The followiing
a
applies with respec
ct to the g
guarantee
e: “Generral conditiions for th
he supplyy of
p
products and serv
vices of tthe electrrical and electron ics indus
stry (“Gre
een
d
delivery te
erms” – GL)”.
G
Thesse can be
e found att our hom
mepage www.simo
w
onrrwa.com.. We would be plea
ased to se
end you a copy up
pon reque
est.
T
The curre
ently valid
d conditio
ons for products
p
and
a
serviices of th
he electriccal
a
and electtronics in
ndustry (g
green dellivery terms) applly for delliveries and
a
sservices, including
g the supp
plementary clause
e “Extend ed retenttion of titlle”.
T
These are
e published by ZV
VEI Frank
kfurt. If yo
ou are no
ot familiar with thesse,
w
we would
d be hap
ppy to se
end them
m to you
u. The ag
greementts are also
a
available for downlload at ww
ww.simo
on-rwa.co
om.
P
Passau iss the established le
egal venue.
BA
A_EA-KN-20-XS_EN_10
Page 15
16. Company addresses
Germany
Simon RWA® Systeme GmbH
Medienstraße 8
D – 94036 Passau
Tel.: +49 (0)851 98870 - 0
Fax: +49 (0)851 98870-70
E-Mail: [email protected]
Web: www.simon-rwa.de
Switzerland
Simon RWA® Systeme AG
Allmendstrasse 8
CH – 8320 Fehraltorf
Tel.: +41 (0)44 956 50 30
Fax: +41 (0)44 956 50 40
E-Mail: [email protected]
Web: www.simon-rwa.ch
Hungary
Simon RWA® Rendszer Kft.
Sodras utca 1. fszt. 1
H – 1026 Budapest
Tel.: +36 (0)30 552 0424
E-Mail: [email protected]
Page 16
Issue: 1.0/01.2015 — Date: 5.2.2015