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Feedback app, it is absolutely necessary to keep this app as we think that
you can ever improve the services provided for the students and there are
always worth new ideas for this kind of devices.
In terms of the design of the interface and of the physical device itself,
we can think about the following improvements:
We need another approach for the virtual keyboard and for the placement
of the camera, both are ergonomics issues and we can think about software
solutions or physical solutions: face recognition to rearrange items in the
screen as we said in previous chapter or a new design of the totem. In terms
of the design of the interface it will be useful to have a designer in order to
make more accessible and usable the interface and more clear to the user. A
physical keyboard can be another approach.
Finally we can set up a web portal for people interested in the device,
in order to provide them the appropriate tools, SDK or API, for developing
applications for the device. In next iterations of the building process of the
prototype, the physical location of the device in terms of light, surrounding
sounds, etc. has to be more studied.
Future applications should consider again the students suggestions for
providing them more services that they are demanding like the bike renting at
the EPFL or other information. The future of having several kiosks working
in a cloud based way offers the possibility of developing some applications in
a collaborative way that all the kiosks can be participating at the same time.
5.4
Qualitative analysis of logs and feedback
These logs have been acquired between the 15/07/2010 and the 15/08/2010,
as we can see analyzing Figure 5.1 there is an increase of the recorded videos
on 02/08/2010 (6 people), 03/08/2010 (2 people) and 05/08/2010 (2 people)
with the users participating on the use study. We can see too, two periods
of inactivity (17/07/2010-18/07/2010 and 24/07/2010-01/08/2010) when
the interactive kiosk was switched off and removed from the place due to a
film and photography shooting in the building. Taking into account these
singular events, we can anyway have a positive analysis of this data.
We can see that, as many videos we have recorded the increase of the
played ones is increasing too, but as we see there is high interest in playing
others videos than in recording new ones or definitely on asking/contacting
somebody’s video. But is a positive result to see that the played videos keep
an interesting rate all over the time the device was placed. That means that
despite of the fact that people is not using the possibility of asking the videos
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