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1.2 Receiving Group Features
Incoming Call
Distribution
Group 1
(Floating
extension
no.: 200)
3
2
Incoming Call
Distribution
Group 2
(Floating
extension
no.: 300)
1
G-DN200 (Call Waiting)
G-DN200 (Call Waiting)
G-DN300 (Answering the Call)
3. No Reply Redirection (UCD or Priority Hunting Method)
If a call received at a member extension is not answered within a preprogrammed time
period (No Answer time), the call will be redirected to the next member extension. If there
is no idle group member, the call queues at target extension until a group member
becomes available.
Conditions
•
•
FWD/DND Extension
System programming for each incoming call distribution group is required to skip or ring
the extension which has FWD or DND feature set. If it rings, the FWD/DND settings are
ignored.
Group Call Waiting feature cannot be used with the VIP Call feature ( VIP Call in
Section 1.2.2 Incoming Call Distribution Group Features—SUMMARY) and/or Wrap-up
feature ( Log-in/Log-out in Section 1.2.2 Incoming Call Distribution Group Features—
SUMMARY). Because to use the VIP Call feature and/or Wrap-up feature, Call Waiting
mode on each extension should be off.
Feature Guide
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