Download RPC - User Manual

User Manual
MCD
Parking Management System
Table of Contents
1.
INTRODUCTION ........................................................................................................................................ 4
2.
AUDIENCE ANALYSIS ................................................................................................................................ 4
3.
PROCESS IN THE APPLICATION ................................................................................................................. 5
3.1
3.2
3.3
PUBLIC ......................................................................................................................................................5
AGENCY .....................................................................................................................................................5
RP CELL .....................................................................................................................................................5
4.
USING THE APPLICATION .......................................................................................................................... 6
5.
PUBLIC/AGENCY ....................................................................................................................................... 7
5.1
5.2
5.3
5.4
5.5
6.
VIEW PARKING SITES ....................................................................................................................................7
VIEW PARKING CHARGES ..............................................................................................................................8
VIEW POLICIES/CIRCULARS ............................................................................................................................8
LODGING A COMPLAINT ..............................................................................................................................10
SEARCH ...................................................................................................................................................11
RP CELL ................................................................................................................................................... 12
6.1
HOME PAGE .............................................................................................................................................13
6.2
SEARCH PARKING SITES ...............................................................................................................................13
6.3
CREATE PARKING SITES ...............................................................................................................................13
6.4
CREATE CONTRACTOR.................................................................................................................................14
6.5
SEARCH CONTRACTOR ................................................................................................................................15
6.6
ASSIGN CONTRACT .....................................................................................................................................17
6.7
SEARCH CONTRACT ....................................................................................................................................18
6.8
CONTRACT EXTENSION................................................................................................................................19
6.9
CONTRACT RENEWAL .................................................................................................................................19
6.10
MODIFY MLF ...........................................................................................................................................20
6.11
CANCEL CONTRACT ....................................................................................................................................20
6.12
VIEW PAST DUES .......................................................................................................................................21
6.13
VIEW PAYMENT DETAILS .............................................................................................................................22
6.14
CREATE INSPECTION ...................................................................................................................................23
6.15
VIEW AND RESOLVE INSPECTION ...................................................................................................................25
6.16
SEARCH INSPECTION ...................................................................................................................................27
6.17
VIEW AND SEND NOTICES............................................................................................................................28
6.18
VIEW INSPECTION PAYMENT SUMMARY .........................................................................................................29
6.19
PENDING MISCELLANEOUS REQUEST ................................................................. ERROR! BOOKMARK NOT DEFINED.
6.20
SEARCH MISCELLANEOUS REQUEST ...............................................................................................................29
6.21
VIEW CONTRACT LIST DUES .........................................................................................................................31
6.22
VIEW INSPECTION LIST DUES........................................................................................................................32
6.23
EDIT PARKING CHARGES..............................................................................................................................33
6.24
UPLOAD POLICIES/CIRCULARS ......................................................................................................................33
6.25
VIEW AND TAKE ACTION ON COMPLAINT REQUEST ..........................................................................................35
6.26
SEARCH COMPLAINT...................................................................................................................................37
6.27
PAYMENT .................................................................................................................................................38
6.27.1
Make Single Payment...................................................................................................................38
6.27.2
Make Regular Payment ................................................................................................................39
6.27.3
Refund Single Payment ................................................................................................................40
Confidential to MCD and Tech Mahindra
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