Download GrantWorks Getting Started Guide

Technical Support & Contact Information
Technical Support
You can email [email protected] or call 1-866-720-1807 for any GrantWorks application technical questions or
difficulties as well as questions relating to Authorized Official and security level access. Hours of operation:
9:00am to 6:00pm EST.
The Technical Support line is dedicated to support technical related problems and security access questions only.
Technical Support will not be able to answer any Resource Opportunity specific questions.
For any questions regarding a Resource Opportunity application form, go to the GrantWorks Home Page | My
Training Materials link and download the Technical Support & Contact Information. You will have the contact
information by district. Each available Resource Opportunity will also have its own contact information.
Contact Information for the National Foreclosure Mitigation Counseling (NFMC) Program:
Intermediary, State Housing Finance Agency and NeighborWorks Organizations
You can email [email protected] or call Constance Troutman at (202) 220-6314 or Rebecca Marksamer at (202) 2202484 for the following:
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Any questions regarding a Foreclosure Mitigation Counseling Program Funding Opportunity application form.
For Intermediaries and State Housing Finance Agencies, if you are the Authorized Official and have not
received an email notification for your GrantWorks user name and password. Note: Neighborworks
Organizations should use their existing Authorized Official login.
Other Resource Opportunities Contact Information for NeighborWorks Organizations
For any questions regarding a Resource Opportunity application form, please follow the information on the next
section for Resource Opportunity Contact Information.
District Office Contact Information
Great Lakes District:
Karen Whedon, [email protected], 513-221-4260 x207
Angela Rohs, [email protected], 513-569-5889 x210
Mid-Atlantic District:
Kimyetta Meekins, [email protected], 410-962-3181
Sasha M. Johnson, [email protected], 410-962-4737
North Central District:
Diana Mitchell, [email protected], 816-714-1211
Carolyn Young, [email protected], 816-714-1210
New England District:
Rose Brown, [email protected], 617-585-5024
Fran Cinicola, [email protected], 617-585-5027
Northeast District:
Kathy Gerardi, [email protected], 212-269-6553 x33
Leonora Davis, [email protected], 212-269-6553 x29
Pacific District:
Laurie Delman, [email protected], 714-940-0144 x26
Yvonne Aguilar, [email protected], 714-940-0144 x22
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