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Contents 1. Introduction......................................................................................................................3 1.1 You Talk (and Drive), It Types.............................................................................3 1.2 Connectivity, At a Price........................................................................................3 1.3 Driver Distraction Concerns .................................................................................4 2. The Text Entry Task and Driver Distraction ...................................................................4 2.1 Visual Distraction .................................................................................................4 2.2 Cognitive Distraction ............................................................................................5 2.3 Inherent Cognitive Load .......................................................................................6 3. User-Centered Design and In-Car Dictation....................................................................6 3.1 Needs and Desires.................................................................................................6 3.2 Needs and Capabilities..........................................................................................7 3.3 Considering the System’s Capabilities .................................................................7 4. Dictation Design Challenges............................................................................................8 4.1 The Detection Problem .........................................................................................9 4.2 The Correction Problem........................................................................................9 5. Design Recommendations .............................................................................................10 5.1 Introduction.........................................................................................................10 5.2 General VUI “Cornerstones” ..............................................................................11 5.3 The Dictation VUI ..............................................................................................14 5.4 Dialog Pacing......................................................................................................16 5.5 The Desirability of Correction Mode..................................................................17 5.6 Implementing Correction Mode..........................................................................17 6. Additional Details and Conclusion ................................................................................23 6.1 Deployment Considerations................................................................................23 6.2 Conclusion ..........................................................................................................25 References.............................................................................................................................26 Enabling Safe and Usable In-Vehicle Messaging 2 Nuance Communications Confidential