Download wIntegrate Tech Tips Volume 1
Transcript
U2 DATA MANAGEMENT SOLUTIONS Unable to load connection dll, wpiclan.dll 1. 2. The user does not have PicLan installed properly on the PC. The user has not selected PicLan as an option in the wIntegrate configuration utility. 1. 2. “Unable to load connection dll, wwinsock.dll” 1. 2. “Unable to load connection dll, ftptcp.dll” 1. 2. Advise the user to make sure PicLan is configured and running properly. Two PicLan utilities must be working in order for wIntegrate to work. The utilities are PLTW.EXE and PLSTATW.EXE. Run the wIntegrate configuration utility (wconfig.exe) and add PicLan from the connection options. The TCP/IP settings aren’t configured properly on the user’s PC. The user hasn’t selected Windows Sockets as one of the connection protocols in the wIntegrate configuration utility. 1. FTP’s PC/TCP is compatible only with Windows 3.1 machines. FTP’s PC/TCP is selected in addition to other protocols under the wIntegrate configuration utility. The file the user is attempting to import to is currently locked by another application, e.g. Excel. 1. 1. Make sure the file is not in use by any other application. 2. 2. The user should verify that the TCP/IP settings are configured properly. (Test using Telnet to the desired host) Run the wIntegrate Configuration utility and add Windows Sockets as one of the protocols to be used. Remove others that aren’t necessary. Advise the user to remove this option under the wIntegrate Configuration utility. Same as above "Invalid parameter passed to file transfer, unable to open/create PC file" 1. “Integer Divide By Zero” 1. So many fonts are installed in windows, wIntegrate is unable to load its IBSfont. 1. Upgrade to current version of wIntegrate. “Unable to find a life - error 0” 1. wIntegrate version 2.X is unable to find a “life” on the hard disk where it is installed. 1. Numerous different things may cause this. The easiest thing to do is refer to the Forcing a Life tech tip. "Valid name, no data record on PC" 1. There is no “Hosts” file on the user’s PC. Domain Name Server is not configured to resolve the name assigned to a given IP address for a host. This is a result of wIntegrate attempting to start WIN.SERVER to invoke Query Builder. In doing this, it sends the command “HOST” which is not recognized at TCL and hence UniData balks and returns the message. 1. MICROSOFT TCP/IP requires the “Hosts” file for name to IP address resolution. Have the user enter the full IP address rather than the host name. Make sure the host routines are properly installed and that the user is trying to run Query Builder at TCL. 2. “Host is not a verb” 1. “communications error network subsystem failed” 1. This is related to the Network and is not a wIntegrate problem. - 52 - 2. 1. 1. Advise the user to troubleshoot their Network.