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QBC Diagnostics Systems Technical Bulletin
®
Date Issued:
January 2006
Product: QBC AUTOREAD™ (Model #424576)
QBC AUTOREAD PLUS™ (Model #429576)
Subject:Printing Diagnostic Scans (Troubleshooting Tool Only)
Diagnostic Scan printouts are used as a troubleshooting tool by the QBC Diagnostics® Technical Services
Department. Blood samples from Patients, QBC Controls & Proficiency Test material can be evaluated, for
troubleshooting purposes only, using this diagnostic procedure. Diagnostic Scan information can be obtained
from the QBC AUTOREAD™ & QBC AUTOREAD PLUS™ Hematology Systems through the following
procedure:
1.Using the appropriate test mode, process the QBC tube and allow it to print the standard QBC report.
2.When the standard QBC report is finished printing, leave the QBC tube in the instrument with the results
on the display screen. Depress the MODE and DOWN ARROW KEY at the same time in order to initiate the
printing of the Diagnostic Scan (note: depress the keys for 1-2 seconds and then release). For best results
during faxing, Diagnostic Scan printouts should be on an 8 ½” x 11” sheet of plain white paper.
3.The QBC AUTOREAD & QBC AUTOREAD PLUS will print a second page containing three (3) boxes with
graphs, followed by several rows of numbers. The QBC AUTOREAD & QBC AUTOREAD PLUS will display
“Now Printing” in the message window as the information is being printed.
4.Fax the “Diagnostic Scan” information to QBC Diagnostics Technical Services at +1-814-692-7662. Prior
to faxing the scans, please call the QBC Diagnostics Inc. Technical Services Department at 1-866-265-1486
(toll free), or +1-814-692-7661. Inform one of the Technical Specialists that you are faxing Diagnostic Scan
information for review.
5.Please provide the following information with the fax: Lot Number and Expiration Dates and type of QBC
tube being used, QBC Model Number and Serial Number (Model and Serial Numbers for the QBC AUTOREAD
/ QBC AUTOREAD PLUS are located on the bottom of the unit). Additionally, please include the sample type
being tested (i.e., QBC Control or other vendor’s control, Proficiency Test or patient blood sample). Please
use a coversheet that includes your name, office name and a return phone number.
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