Download General Troubleshooting Guide (Continued)

General Troubleshooting Guide (Continued)
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15
Screen color not
correct
Y
1. Make sure video cable
is well connection
N
R
Y
2. Test monitor with
different PC
1.1. Pins on cable without damage
1.2. Video cable is securely connected to
computer
1.3. All electronic devices are 3 feet away
from the monitor
N
2.1. Consulted by system/ video
Chip makers for the right
version of video chip driver
N
3.1. Consulted by System/ video
chip makers for the right
version of video chip driver
3.1. It s video driver problem, normally
due to improper version of the
driver
5.1. Install right monitor driver
(inf file)
5.1. Driver in CDROM manual / Philips web
5.2. Philips Web: www.philips.com
5.3. Sub-content: pcstuff
6.1. See user manual for OSD
instruction
6.1. Entry OSD by pressing for MENU
button which on front cabinet of monitor
Y
3. Color displayed
limited at 16 colors or
256 colors
1.1. Replace damaged cable
1.2. Try to remove & replug
the cable
Y
4. Right driver of video
card/chip
N
Y
5. Right driver of
monitor
Y
6. Enter OSD of monitor
N
N
Y
7. Enter color
temperature
adjustment
Y
8. Color is correct now ?
N
7.1. Enter user mode and adjust
level of RGB colors,
7.2. Background color will be
changed when adjust
7.3. Then save and abort
7.1. Normally, 9300 is for office, CAD/CAM,
or user in Europe/USA regions
7.2. Normally, 6500 is for game, desktop
publications, image management and
user in Asia Pacific
7.3. Then save and abort
Y
9.1. Select Reset or Recall
to return to original
factory setting
9.2. Repeat process 6 & 7
again
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