Download CECED - IRIS REPAIR CODING SYSTEM

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CECED - IRIS REPAIR CODING SYSTEM
SYMPTOM CODE
CONDITION CODE
1
2
3
4
5
6
7
8
9
Constantly
Intermittently
After a while
In a hot environment
In a cold environment
When switching
Under vibration
In a damp / wet / rainy / snowy environment
In a dry environment
A
B
F
G
H
K
L
M
O
P
ConExtended Condition
dition
Code
Code
After being dropped / transport damage
After lightening strike
Only with certain input(s)
Only with certain output(s)
In standby / off mode
When interconnected
Liquid contamination
For a short while after switch on
Under stressed conditions / high load
At switch off
Symptom Code
Flag
Part code number
Quantity
Part position number
Defect Code
Repair Code
If one line is insufficient (several components, additional symptoms, several repair activities), further lines can be added.
EXTENDED CONDITION CODE
X11
X12
X13
X14
X15
X16
X17
X18
X19
X1A
X1B
X1C
X1D
X1E
X1F
X1G
X1H
X1J
X1K
X1L
X1X
At door
At washing chamber
At filter section
At drawer
At input section
At output section
At upper side
At lower side
At front side
At rear side
At left side
At right side
At inner side
At outer side
At back left
At back middle
At back right
At front left
At front middle
At front right
Other specific location
X21
X22
X23
X24
X25
X26
X27
X28
X29
X2A
X2B
X2C
X2D
X2E
X2F
X2X
During filling
During pre-washing
During pre-rinsing
During washing / cleaning
During heating
During rinsing
During post-rinsing / clear-rinsing
While pumping out
When spinning during washing
During final spinning
During drying
While drum is turning
While drum is stopped
While taking water
During soaking program
Other specific point in washing, dishwashing
program or operation
X31
X32
X33
X34
X35
X36
X37
X38
X3X
While opening or closing the door or tray
During oven operation
During microwave operation
During hotplate operation
During roasting
During baking
During grilling
During self cleaning
Other specific point in cooking program
or operation
X41
X42
X43
X44
X45
X46
X47
X4X
During ice making / crushing
During water dispensing
During super-frost
During defrosting
During cooling
While running fan
During compressor stopped
Other specific point in refrigerator
/ freezer problem or operation
XAX
Other specific program / operation
Condition Code
These single digit, alpha numeric codes indicate the condition under which a defect occurs
Extended Condition Code
Concerning location and operation mode, where and when failure occurs, a 3-digit Extended Condition Code has been created.
Symptom Code
These 3 digit, alpha numeric codes refer to specific symptoms as would be expressed by the user of the product (customer)
Flag
This optional code, marked by a “x”, to indicate the component which was found to be the main cause of the symptom in question and may be
used where more than one component is mentioned.
Part code number
This is the actual part number entered when the faulty component is ordered and is, therefore, the same as shown in the service manual
Quantity
Indicates the number of parts with the same part number, used to repair the fault
Part position number
This codes can refer to a component or (spare)part in a home appliance and allows entering manufacturer dependent part reference code(s) or
other manufacturer dependent codification.
DEFECT CODES
MECHANICAL
A
A1
B
M1
L
I
I1
J
J1
J2
F
F1
F2
D
D1
F4
V
O
G1
G2
G3
H1
H2
H4
C1
C2
E
Worn out (or general mechanical defect)
Misoperating (component, module)
Dirty, clogged
Blocked, clogged
Dry (no lubricant)
Loose, off, stripped
Not welded or glued, broken weld
Shaky, unstable
Set not levelled properly
Vibrating
Snapped
Stuck, jammed
Tight
Cut, broken
Split, torn
Kinked, bent, squeezed
Cracked printed circuit board
Burnt, arcing
Scratched
Dented
Sharp Edges
Cracked, peeled
Corroded
Paint, colour mismatch
Too wide
Too narrow
Deformed
ELECTRICAL
N
Y
Z
R
T
T1
W
U
X
S
Q
51
Defective electrical component, module
Wrong component, module
Missing component, module
Open circuit
Bad contact, connection
Bad earth connection
Cold or no soldering
Open pattern
Bridged soldering
Leaking (electrical)
Short circuit (component)
Faulty mains voltage
Defect Code
The repair technician indicates the type of failure of the component in question or the appliance
Repair Code
This code indicates what action was taken to repair the faulty component in question or the appliance
SOFTWARE
1
11
13
14
Software problem
Losing data from memory
Software defective or incomplete
Software set up problem
REPAIR CODES
MISUSE / INSTALLATION FAULT
9
M
91
93
8
81
71
12
52
53
Customer misuse
Foreign object
Overloaded, wrongly loaded
Unauthorized modification
Installation fault
Incorrect equipment connection
Reversed
Faulty program setting, installation
Wrong water hardness
Detergent Quality
SERVICE FAULT
92
C
P
L1
L2
7
Poor maintenance
Mechanically misaligned
Electrically misaligned, wrong setting
Insufficient, excessive refrigerant
Incorrect refrigerant
Incorrect wired, assembled
NO PROBLEM FOUND
3
4
5
6
No problem found (set within specification)
No problem found (customer misunderstanding)
No problem found (local conditions)
Unable to diagnose fault
LEAKAGE / TEMPERATURE / NOISE
K
K1
K2
E1
F3
L3
P1
P2
J3
H3
Leaking (mechanical)
Leak accessible
Leak inaccessible
Insulation problem (warmness, coldness)
Frozen, icing
Condensation
Too hot, high temperature
Too cold, low temperature
Noisy
Melted
COMPONENTS
A
H
G
J
K
P
Replacement (component, module)
Repaired mechanical parts
Repaired electrical parts
Removed
Added
Preventive parts replacement
MECHANICAL ALIGNMENTS / MEASURES
B
E
F
O
N
A1
D1
Mechanical alignment
Cleaning
Lubrication
Refurbishing, reconditioning
Maintenance
Refilling
Refitting, put back in position (connector, tube...)
ELECTRICAL ALIGNMENTS / MEASURES
C
D
M
Electrical alignment
Resoldering
Specification measurement
PRODUCT EXCHANGE
Z
Z1
Z2
Z3
Z4
Z5
Z6
Product exchange
Product exchange (repair too expensive)
Product exchange (too many visits, repairs)
Product exchange (parts not available)
Product exchange (impossible to repair)
Product exchange (on request of retailer)
Product exchange (on request or manufacturer)
COST ESTIMATION
W
X
V
Cost estimation with parts
Cost estimation without parts
Cost estimation refused
FUNCTIONAL CHECK / UPGRADE / MODIFICATION
L
3
I
I1
2
1
Q
Functional check
Product upgrade (on request)
Modification requested by manufacturer
Setup for gas
Software upgrade
Software correction, reset
Preventive action without parts replacement
MISCELLANEOUS
U
Y
Explanation for customer
Return without repair
2nd Release 22.12.2003
ceced
CECED - IRIS REPAIR CODING SYSTEM
SYPTOMCODES
GENERAL *
(relates to all product groups)
1
MECHANISM *
(relates to all product groups)
6
WASHING / DRYING
(relates to specific product groups)
A
COOLING / HEATING
(relates to specific product groups)
B
COOKING
(relates to specific product groups)
C
*
110 Power problem or not operating
120 Charging problem
130 Display function problem
140 Abnormal noise
111
112
113
114
116
117
118
119
11A
11B
11C
11D
11E
11F
11G
11H
No power
No power when using AC adapter
No power when using dry batteries
No power when using rechargeable batteries
No power when using a car battery
Short operation time, short battery life
Power off function not working
No switch on from standby
Powers up but no operation
Cyclic power on / off
Blowing external (mains) fuse
Set switches off by itself
Backup battery problem
Not operating
No automatic switch on / off
Internal protection switch / fuse in set
triggers
121
122
123
131
132
133
138
139
13A
13B
13C
13D
13E
142
143
144
145
146
147
148
149
14A
14B
14C
14D
14E
14F
14G
14H
EHT discharging noise
Noisy cabinet / cracking trays
Humming, noisy transformer
Noisy component(s)
Rattle
Clicking
Clock noise
Cracking
Whistling
Bubbling, boiling
Murmuring
Gurgling
Sizzling
Squealing
Grinding
Rumbling
11X
Other ‘power problem or not operating’
problem
14X
Other ‘abnormal noise’ problem
12X
No battery charging
Incomplete battery charge
Charging time too long
Other ‘charging problem’
13X
Faulty display
Faulty lamp / LED operation
Faulty level meter operation
Faulty alarm / error display
Display dim / too dark
Unusual or incorrect message in display
No back light
Acoustic signal, no display
Warning light does not work
Warning light lights up
Other ‘display function problem’
150 Remote control
problem
151
152
153
154
15X
160 Physical Damage
161
162
No remote control operation
163
Incorrect remote control
165
operation
Remote control programming 166
16A
/ learning mode problem
16B
Poor remote control
16C
sensitivity
16D
16E
16G
16J
16K
16L
16M
16N
16P
16R
Damaged, deformed cabinet, panel
Damaged handle / clip
Damaged control knob(s) / button(s) / keypad
Damaged seal
Damaged plug / socket / terminal / connector
Damaged CRT / viewfinder / LCD display
Missing component(s) or ornamental part(s)
Printed markings erased / peeled off
Set burning / emits smoke
External surface damage (bubbling / peeling / rusting / scratched)
Weak / damaged stand
Set gets very hot / parts melting
Foreign substance on / in unit
Burning marks
Internal surface damage (bubbling / peeling / rusting / scratched)
Damaged power cable
Damaged accessory
Discoloration
Other ‘remote control
problem’
Other ‘physical damage’ problem
16X
170 General function problem
171
173
174
175
178
17B
17D
17E
17F
17G
17H
17K
17L
17M
17N
17O
17P
17Q
Faulty clock function
Faulty timer programming
Faulty timer operation
Programming / user adjustment problem
Faulty memory function
Electric shock / static discharge
Wrong language / character set
Error code / signal appears in display
Switch / keypad not operating
Pedal not operating
Faulty standby mode
No audible warning signal
Faulty operation of parental lock / keylock
function
Faulty mode switching
Menu function problem
No interior lighting
Temperature not adjustable
Program blocked
17X
Other ‘general function problem’
610 No mechanical operation
620 Irregular mechanical operation
630 Speed problem
640 Mechanical noise
650 Mechanically unstable
670
Mechanical operation
problem
611
612
613
615
616
617
61B
No rotation of motor / disk
No forward operation
No reverse operation
No loading
No unloading or ejecting
No auto shut off operation
Control / switch not working
621
622
623
625
626
627
62A
Irregular rotation
Irregular forward mode
Irregular reverse operation
Irregular loading
Irregular unloading or ejecting
Irregular auto shut off operation
Irregular direction change
631
632
633
641
642
643
645
648
649
64A
Rotation noise /drum noise
Motor noise
Wind / air noise
Fan noise
Gear noise
Control or switch noisy
Grinding
651
653
654
655
Uneven feet
Vibrating / Jumping
Part(s) loose
Damaged wheel(s)
671
672
67C
Faulty start / stop operation
Faulty pause operation
Faulty end detection
64X
62X
Other ‘irregular mechanical operation’ problem 63X
Other ‘mechanically unstable’
problem
67X
Other ‘no mechanical operation’ problem
Other ‘mechanical noise’
problem
65X
61X
Other ‘mechanical operation
problem’
Speed too fast
Speed too slow
Speed unadjustable
Other ‘speed problem’
A10 No function
A20 Operational problem
A30 Washing / cleaning quality
A40 Noise
A11
A12
A13
A14
A15
A16
A17
A18
A19
A1A
A1B
A1C
A1D
A1E
A1F
A1G
A1H
A1J
A1K
No heating
No water draining / pumping out
No rinsing / no circulation
No drying
No salt consumption
No clear rinse/softening agent consumption
No detergent consumption
No water inlet
No air drain
No water in container
No spinning
Stops during program flow
Continues via stop
Continues without stopping
Program stops and pumps constantly
Water inlet not stopped
Heating up without water
No water through flow / blockage
No whitening agent consumption
A21
A22
A23
A24
A25
A26
A27
A28
A29
A2A
A2B
A2C
A2D
A2E
A2F
A2G
A2H
Pumping out improperly
Insufficient water inlet
Insufficient drying / spinning
Excessive salt consumption
Excessive clear rinse consumption
Excessive detergent consumption
Takes excessive water
Program flow too fast / slow
Water in soft rinsing chamber
Improper spinning
Program knob remains in every position
Takes detergent only partially
Takes softening agent immediately
Water enters and drains off immediately
Improper heating
Drying time too long
Wrong drum positioning
A31
A32
A33
A34
A35
A36
A37
A38
A39
A3A
A3B
A3C
A3D
Not clean
Tea and coffee stains
Lime deposits
Food rests
Granular deposits
Dim and dull glasses
Stripes / stains on tableware
Rust on cutlery
Wrinkled laundry
Burnt laundry
Laundry hot and dry
Laundry hot and damp
Laundry damaged
A44
A45
Spinning noise
Pumping noise
A3X
A1X
Other ‘no function’ problem
A2X
Other ‘operational problem’
Other ‘washing / cleaning quality’
problem
A4X
Other ‘noise’ problem
B10 No function
B20 Operational problem
B30 Quality
B11
B12
B13
B15
B16
B17
B18
B19
B1A
B1B
B1C
No cooling
No freezing
No warming up
No steam production
No defrosting
No dehumidification
No fan operation
Ventilator does not switch off
No ice production
No crushed ice production
No cold water production
B21
B22
B23
B24
B25
B26
B27
B28
B29
B2A
B2B
B2C
B2D
Insufficient cooling
Insufficient freezing
Insufficient heating up
Insufficient steam
Excessive cooling
Excessive freezing
Excessive heating up
Excessive steam
Insufficient ventilation power
Ventilation power only at one side
Ventilation power not adjustable
Compressor operating all the time
Insufficient filter operation
B31
B32
B33
B34
B35
Ironing cloth burnt
Rotted / damaged food
Ice cream too hard
Insufficient ice cube quality
Condensed water on food
B1X
Other ‘no function’ problem
B2X
Other ‘operational problem’
B3X
Other ‘quality’ problem
C10 No function
C20 Operational problem
C11
C12
C13
C14
C15
C16
C17
C18
C19
C1A
C1B
C1C
C1D
C1E
C1F
Oven does not warm up
Heating element does not work
All hot plates do not work
One hot plate does not work
Hot plate extension does not word
Hot air circulation defective
Microwave section defective
Grill defective
No ignition
No rotation of stirrer / deflector / antenna
No rotation of turntable
No heat residual indication
No cleaning cycle
Spit doesn't turn
No cooling ventilation
C21
C22
C23
C24
C25
C26
C27
C28
C29
C2A
C2B
C2C
C2D
C2E
C2F
Uneven cooking
Regulators don’t work
One regulator doesn’t work
Unstable / bad flames
Insufficient heating up (hob)
Excessive heating up (hob)
Insufficient heating (oven)
Excessive heating (oven)
Cooking time too long
Baking time too long
Cooling fan running too long
Flame goes out
Insufficient cleaning
Spit turns incorrectly
Flashing / sparkling visible
C1X
Other ‘no function’ problem
C2X
Other ‘operational problem’
B40 Water / ice / noise
problem
A50 Leakage and
inlet / outlet damage
A51
A52
A53
A54
A55
A57
A58
A59
Water leakage
Steam emission
Foaming
Damaged hose
Air emission
Drum lid damaged / opened
Drum blocked
Condenser blocked
A5X
Other ‘leakage and inlet /
outlet damage’ problem
A61
A62
A63
A64
Damaged tableware basket
Damaged rinse aid chamber / cover
Damaged detergent chamber / cover
Damaged fluff filter
A6X
Other ‘damaged parts’ problem
B50 Leakage
B60 Damaged parts
Condensation inside cabinet
Ice build up
Water inside cabinet
B51
B52
B53
B54
Oil leakage
Soot leakage
Smoke emission
Water leakage
B61
B62
B63
B64
B65
B66
Damaged evaporator
Temperature adjustment stuck
Selection switch defective
Filter holder defective
Ironing platform does not fit
Ironing platform slanted
B4X
Other ‘water / ice / noise’
problem
B5X
Other ‘leakage’ problem
B6X
Other ‘damaged parts’ problem
C30 Cooking / baking quality
C50 Leakage
C60 Damaged parts
C70 Gas circuit problems
C31
C32
C33
C51
C52
C53
C54
Heat emission / leakage
Damp / condensation / dirt on
door glass
Gas leakage
Microwave leakage
C61
C62
C63
C64
C65
C66
C67
C69
C6A
Defective cooking plate grid
Hot plate slanted
Damaged / stained / discoloured hob
Oven ignition switch damaged
Hot plate ignition switch damaged
Oven switch / knob damaged
Discoloured switch / knob
Damaged temperature sensor
Damaged gas ignition device
C71
C72
C73
C74
C75
Gas hose damaged
Gas socket damaged
Pressure regulator damaged
Gas cylinder damaged
Gas valve damaged
C5X
Other ‘leakage’ problem
C6X
Other ‘damaged parts’ problem
C7X
Other ‘gas circuit problems’
C3X
Other ‘cooking / baking quality’ problem
General faults:
Washing machines, Washing & Drying, Drying, Spin-Drier, Dishwasher, Water Heater, Cooking (Gas / Electrical / Microwave), Cooling, Air-conditioning, Cooker Hood, Ventilation, Heating, Ironing
190 Smell
181
182
184
185
186
187
188
189
18A
Test and check
General overhaul
Initial set up / installation requested
Modification / circuit / installation change
Wrong product in carton
Wrong or missing accessory
Unable to connect parts / to assemble
Wrong colour
Colour mismatch
191
192
193
194
195
196
197
198
199
19A
19B
Burning smell
Greasy smell
Rubber smell
Rotten / waste water smell
Plastic smell
Chlorine smell
Purifier smell
Gas smell
Ammonia smell
Fuel / oil smell
Soot smell
18X
Other ‘special requirements’ problem
19X
Other specific ‘smell’ problem
690 Damaged door / lid
691
692
693
694
695
696
697
698
699
69A
69B
69C
69D
Damaged door panel
Damaged freezer compartment lid
Door does not close properly
Door cannot be opened / heavy to open
Damaged door gasket
Damaged door frame
Damaged door glass
Door falls off
Faulty door switch
Door slanted
Damaged hinge
Malfunctioning door locking device
Noise when opening / closing door
69X
Other ‘damaged door / lid” problem
A60 Damaged parts
B41
B42
B44
Bad cooking / baking performance
Food burnt
Uneven browning results
180 Special requirements
Specific faults row A:
Washing Machines, Washing & Drying, Dryer, Spin-Drier, Dishwasher, Water heater
Specific faults row B:
Cooling, Heating, Ventilation, Cooker Hoods, Air-conditioning, Ironing
Specific faults row C:
Cooking (Gas / Electrical / Microwave)
2nd Release 22.12.2003