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Maintenance & Troubleshooting
Error and Status Messages
There are a number of system conditions that can be identified by YM9000 software during routine system
assessments. If these conditions occur, the system will immediately display the appropriate error and status
message box in the middle of the Main Screen.
Table 5. Error Messages
Message
Recorder Error Message
Recorder Link Error
Recorder Paper Error
Printer Error Message
Window of No Printer
connected
Window of Check printer
for problems
Other message
Window of System error
Bed number
communication link is
lost or offline
Possible Cause(s)
Corrective Action(s)
- No Recorder is in Recorder
Rack
- Recorder is inoperable.
- Recorder is out of paper
- Recorder door is open
- Insert Recorder in Recorder Rack
- Reseat Recorder in Recorder Rack
- Replace Recorder in Recorder Rack
- Replace paper roll
- Close Recorder door
- System does not recognize any
connected printer
- Printer has a paper jam
- out of paper
- Check printer connection.
- Check printer configuration
- Remove paper jam
- Add paper to printer
- Operation of System has failed
- System will reboot. If problem
persists, contact Mediana’s Technical
Service Department.
- LAN cable is disconnected
- Power to the Hub is lost
- Check LAN cable connections
- Check that Adaptor is plugged
into the Hub
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