Download CNKDTCVKQP &KCIPQUVKE 6GUV

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HP DeskJet 1220C
Professional Series
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START
Printer setup
OK?
No
Check printer
setup.
Yes
Sharing the printer
on a mixed Mac
and PC network is
not recommended.
Yes
Printer shared
on a mixed Mac
and PC network?
No
Print a document
from another client
on the network.
Did the
document from
another client
print?
No
Check Direct
Connect.
Self-Test
printed OK?
Yes
Yes
Your system
settings may not
be properly
configured to use
the printer. See
your system
administrator.
Network settings
may not be
correct. Check
with your system
administrator.
No
Printer or
computer system
faulty. Return
printer for repair.
STOP
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START
Is
the printer
shared on a
network?
Yes
See Problems with
a Network Printer.
No
Check printer
setup.
No
Printer
setup OK?
Yes
Only one
cable
connected?
No
Do not connect a USB
and parallel cable to the
printer at the same
time. Turn off printer
and disconnect the
cable you are not using.
No
Check that printer is
selected as current or
default printer and
check that Pause
Printing is not selected
in the Printer menu.
Yes
Printer
settings OK?
Yes
Print a Self-Test.
Check printer port
selection.
Print a Self-Test.
No
Self-Test
printed OK?
Self-Test
printed OK?
Yes
Yes
You have a
damaged file or
software problem.
Your printer is
correctly set up.
Try printing your
document again.
No
Power light
blinks while SelfTest prints?
No
Check power
cable connection.
Print a Sample
page.
Sample
page prints
OK?
Yes
Yes
Power off your
computer and
printer. Disconnect
and reconnect
them, and power
them on. Then
print a Self-Test.
Printer or
computer failure.
Return printer for
repair.
STOP
No
Send printer for
repair.
No
Self-Test
printed OK?
Yes
Your printer is
correctly set up.
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document again.
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START
Paper jam?
Yes
Clear paper jam.
No
Load media
correctly.
Yes
Use correct media
type.
Yes
Load only one
media type at a
time.
No
Check that there is
sufficient media in
tray.
Yes
Check Bypass
Stopper.
Yes
Print a Sample
Page.
No
Media
loaded
correctly?
Yes
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media type?
No
Two or more
media types
loaded?
No
Enough
media in
tray?
Yes
Alternative
media feed
in use?
No
Still having
paper feed
problems?
Sample
page prints
OK?
No
Send printer for
repair.
Yes
No
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Self-Test
printed OK?
Yes
Your printer is
correctly set up.
Try printing your
document again.
No
STOP
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START
Tape on
the print
cartridges?
Yes
Remove protective
tape from print
cartridges.
Yes
Replace print
cartridge.
No
Make sure the
printer is selected
as current or
default printer.
Yes
See Problems with
a Network Printer.
Yes
Stop sharing port.
Yes
Send printer for
repair.
No
Print
cartridge out of
ink?
No
Printer
settings
correct?
Yes
Printer
shared on a
network?
No
Printer
sharing
a port?
No
Blank
page still
prints?
No
STOP
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START
Power Light ON
when Power Button
pressed?
No
See
Troubleshooting
Power ON
Problems.
No
See
Troubleshooting
Printer Initialization
Problems.
No
See
Troubleshooting
with the LEDs.
No
See
Troubleshooting
Paper Feed
Problems.
No
See
Troubleshooting
the Self-Test.
No
See
Troubleshooting
Paper Eject
Problems.
No
See
Troubleshooting
Unusual Noises.
Yes
Printer
initializes?
Yes
Light pattern
normal?
Yes
Paper feeds
OK?
Yes
Self-test
prints?
Yes
Paper ejects
OK?
Yes
Printer
sounds
OK?
Yes
STOP
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START
Cleanout
Trough locked?
No
Lock Cleanout
Trough.
No
Check power cord.
Yes
Power cord
OK?
Yes
Measure output
voltage of Power
Supply PCA.
Voltage
measures
+19V (B+)?
Replace Power
Supply Assembly.
No
Yes
Power Light
on?
No
Measure voltages
on Logic PCA.
Voltages +5V
and +18V?
No
Replace Logic
PCA Assembly.
Yes
Check Wire
Harness
Assemblies.
STOP
Yes
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SYSTEM LEVEL BLOCK DIAGRAM (ELECTRICAL)
LOGIC BOARD SIGNAL FLOW
BDM
Connector
Top Door
Sensor
USB
Connector
Helios C
Digital
ASIC
ROM_DATA[0:15]
ROM_CONTROL[0:3]
+18V Input Supply
EEData
ROM_Addr[1:21]
Flash
2x1Mx16
EEPROM
1024
x
8 Bytes
Output
Ramp
Motor
Driver
BDM Interface Signals
Dudley III ASIC Interface Signals
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
KP_Cancel Button
USB_Enable
HumidFast
BackDoorSensor
PwrLED
MagicLED
InkLED
KP_MagicButton
PwrButton
TopDoorSensor
PaperSensor
PSM_nEnable
PwrOn
RampMotorEnable
IndexMaker
Mechless
Back Door
Sensor
PSM_nEnable
PSM_On
15.975MHz
Crystal
SDRAM
1x4Mx16
Oop
Sensor
+18V/+32V
from Power
Supply Module
(2)
(3)
(A) To Service Station Motor & Fan
(B) To Line Feed Motor
(C) To Output Ramp Motor
30 Ways connector
(1)
To Power
Supply Module
- Power Switch
Status Sense
Power Supply
Moule
x2
Power
x7
Magic
x5
Power ON/OFF Signal Flow
24 Ways Flex
connected to
Carriage Board
Key Panel
Ink Cancel
(1) User press Power Button on Key Panel
(2) Power Supply Module (PSM) activate "PSM_nEnable"
(3) Escher Logic Board activate/deactivate
"PSM_On" to turn ON/OFF PSM.
+32V Input Supply
(A)
(B)
(C)
XI
XO
SDRAM_DATA[0:15]
SDRAM_Addr[0:13]
Escher Logic Board
GPIO Assignment
SDRAM_CONTROL[0:8]
Trident+ ASIC Interface Signals
To Personal Computer
USB/Centronic Connector
24 Ways Flex
connector
Line
Feed
Motor
Driver
Centronic Connector
EEClk
+5V Output Supply
+3.3V Output Supply
Arabian
Analog
ASIC
Power
Connector
ACLK
ASID
ASOD
ALOAD
Reset
USB Interface
IEEE 1284 Interface
x2
Service
Station
Output Ramp
Motor
(LEFT HAND SIDE)
x2
x5
Line Feed
Board
Line Feed
Motor
(RIGHT HAND SIDE)
x2
Carriage
Motor
Lee Chin Kang
29 September 1999
RevA
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START
Connections
to Main Logic
Harness Assembly
OK?
No
Check connection
between Main
Logic Harness and
Logic PCA
Assemblies.
No
Service Station or
Logic PCA faulty.
No
Carriage Motor,
Logic PCA, or
Encoder Strip
faulty.
Yes
Service Station
moves smoothly?
Yes
Carriage
moves out of home
position?
Yes
Trough-1
Assembly rollers
rotate?
No
Gears on Drive
Roller loose?
No
Reseat OOPS
flag.
No
Line Feed Motor,
Logic PCA, or Left
Support Assembly
faulty.
Replace one at a
time to isolate the
cause.
Yes
OOPS flag
moves freely?
Yes
END
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START
Light Patterns
normal?
No
Basic
error light
pattern?
Yes
Interpret basic
error light pattern
and fix printer
condition.
No
Yes
Advanced
error light
pattern?
Yes
Error trap
pattern?
No
Determine
advanced error
light pattern and fix
printer condition.
Yes
Interpret error trap
code.
No
Use Field
Diagnostic
Software to help
solve problem.
STOP
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START
Remove media
from paper tray
and feed it into
Rear Media Feed.
Printer pulls
paper in?
No
OOPS flag, Logic
PCA Assembly, or
Left Support
Assembly faulty.
No
Upper Paper
Guide Assembly
or Starwheels
Assembly faulty.
Yes
Power off printer.
Paper ejects
OK?
Yes
Replace paper into
paper tray and
press Resume
Button.
Does
pressure plate
rise?
Yes
Pick Roller
Assembly or Pick
Separator faulty.
Replace one part
at a time to isolate
the problem.
No
Replace Input Tray
Assembly.
STOP
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START
Self-Test
patterns appear
on paper?
Protective
tape on the print
cartridge?
No
Yes
Yes
Remove protective
tape and reprint
Self-Test.
No
Self-Test
looks OK?
No
Clean print
Cartridges and
reprint Self-Test.
Out of ink?
Yes
Change print
cartridges.
No
Yes
Self-Test
looks OK?
Reprint Self-Test.
Self-Test
looks OK?
Yes
No
No
Clean electrical
contacts and
perform Nozzle
Pattern Diagnostic
test.
Gaps in test
pattern?
Replace Logic
PCA.
Yes
Perform Pen
Recovery
Diagnostic test.
Pen recovery
successful?
Yes
No
Change print
cartridges and
reprint Nozzle
Pattern Diagnostic
test.
Gaps in test
pattern?
Yes
Carriage PCA,
Flex Cable or
Logic PCA faulty.
No
Service Station or
Carriage PCA
faulty.
No
No
Yes
Print Self-Test
page.
Self-Test
looks OK?
Replace one at a
time to isolate
problem.
Yes
STOP
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Check for Skew
Test failure and
replace part
accordingly.
Paper skewed?
No
Paper exits
printer?
Can you
clear paper
jam?
No
Yes
No
Yes
Paper forms
a "U" on the paper
output guides?
Yes
Trough-1
Assembly warped,
Drive Roller
Assembly gears
broken, or Pick
Separator faulty.
Replace
necessary parts.
Output guides are
bent or defective.
Replace Output
Mechanism
Assembly.
No
STOP
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START
Noise from
Service
Station?
Yes
Wiper Assembly,
Pallet Assembly,
or Service Station
Drive Shaft may
be faulty.
Yes
Line Feed Motor
may be faulty.
Yes
Pick Roller
Assembly or Drive
Roller Assembly
may be faulty.
Yes
Carriage Rod may
be dirty or sliders
for Carriage may
have metal
particles on them.
No
Noise from
Left Support
Assembly?
No
Noise from
Rollers?
No
Noise from
Carriage?
Replace one part
at a time to isolate
the cause.
No
STOP
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WPKPUVCNNKPIRTKPVGTUQHVYCTG 2-13
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TGOQXCN 7-14
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RCIGEQWPV 6-61
RCIGURGTOQPVJ 1-7
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GLGEVRTQDNGOU 6-55
GPXGNQRGU 4-2
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UK\GU 4-2
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UNKFGU 4-3
VJKEMECTFU 4-3
VKRUHQTUGNGEVKPI 4-2
VTCPURCTGPEKGU 4-3
V[RGU 4-2
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RCRGTIWKFGU 1-9
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RCRGTOQVQTUVCNN 6-9
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RCTCNNGNECDNG 1-17
RQYGTEQTF 1-17
225ECNKDTCVKQPVQQN 7-38
RTKPVECTVTKFIGU 1-17
75$ 1-17
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CEEGUUFQQT 1-9
D[RCUUUVQRRGT 1-9
EQPUWOGTTGOQXCDNG 7-6
FKUCUUGODN[UGSWGPEG 7-5
GZRNQFGFXKGYU 8-2
GZVGTPCNXKGY 1-9
NKUVQHRCTVPWODGTU 8-3
OCKPRCRGTVTC[ 1-9
QWVRWVVTC[ 1-9
RQUVECTFIWKFG 1-9
RQYGTKPRWV 1-10
RTGUUWTGRNCVG 6-48
TGCTOGFKCHGGF 1-9
UGTXKEGNGXGN 7-8
UGTXKEGNGXGN 7-27
2%#TGOQXCN 7-4
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2%.FGHCWNVU[ODQNUGV 6-61
RGP+&FKCIPQUVKEVGUV 6-68
RGPTGEQXGT[FKCIPQUVKEVGUV 5-4, 6-51, 6-
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2JQVQ4'V+++ 1-2, 6-26
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RKEMUGRCTCVQTCUUGODN[ 7-36
RKXQV 7-36, 7-37
RKXQVIWKFGU 7-36
RKXQVURTKPI
TGOQXCN 7-20
RQQTRTKPVSWCNKV[ 6-16
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RCTCNNGN 1-9
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RQUVECTFIWKFG 1-9
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EQTFUCHGV[ 1-14
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RTKPVGTYQP VRQYGTQP 6-30
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URGEKHKECVKQPU 1-7
RQYGTDWVVQP 3-2
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RQYGTUWRRN[CUUGODN[
TGOQXCN 7-12
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RQYGTUWRRN[JCTPGUUCUUGODN[ 7-35
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TGOQXCN 7-15
225VQQN 7-38
RTGNQCFGTURTKPI 7-31
RTGUUWTGRNCVG 6-48, 7-24
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UKFGFQYPHQTNQCFKPI 4-4
URGGF 1-4
RTKPVECTVTKFIGU 5-3
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KFGPVKHKECVKQPPWODGT 6-68
KFGPVKH[KPIGZRKTCVKQPFCVG 5-7
KPMDWKNFWR 6-19
KPMXQNWOG 1-11
KPMYCTPKPI 1-12
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PQ\\NGU 1-11
RCTVPWODGTU 1-11, 1-17
RGP+&FKCIPQUVKEVGUV 6-68
RGPTGEQXGT[FKCIPQUVKEVGUV 5-4, 6-63
RGTEGPVKPMTGOCKPKPI 6-68
RQQTEQPVCEV 6-19
RTQVGEVKXGVCRG 6-50
TGHKNNKPI 6-18
UCHGV[ 1-12
UJQTVRTKPVECTVTKFIGNKHG 6-53
URGEKHKECVKQPU 1-11
UVQTKPI 7-3
VKRU 5-6
XGTVKECNTGUQNWVKQP 1-11
YCTPKPIU 1-12
RTKPVSWCNKV[
DNGGFKPIEQNQTU 6-18
HCFGFQTFWNNEQNQTU 6-17
KPEQORNGVGVGZV 6-19
KPMUOGCT 6-18
LCIIGFVGZV 6-20
OGCPKPINGUUEJCTCEVGTURTKPVGF 6-22
RQQT 6-16
UNQYRTKPVKPI 6-25
VGZVQTITCRJKEUEWVQHH 6-22
YTQPIEQNQTU 6-24
YTQPIHQPVU 6-24
RTKPVCDNGCTGCURGEKHKECVKQPU 1-11
RTKPVGT
EQOOCPFNCPIWCIG 1-5
GZVGTPCNXKGY 1-9
OQFGN 6-61
UGNGEVKPI 6-23
UGVVKPIUEJCPIKPI 3-4
UJCTKPI 2-11
RTKPVGTFTKXGT
KPUVCNNKPI 2-6
QDVCKPKPI 1-21
WPKPUVCNNKPI 2-13
+
XGTKH[KPIKPUVCNNCVKQP 2-8
RTKPVGTNKIJVU
CFXCPEGFGTTQTRCVVGTPU 6-39
DCUKEGTTQTRCVVGTPU 6-37
DNKPMKPI 6-9
FWTKPIPQTOCNRTKPVKPI 3-3
VTQWDNGUJQQVKPI 6-36
RTKPVKPI
RJQVQITCRJU 4-3
UCORNGRCIG 2-2
RTQFWEV
EGTVKHKECVKQPU 1-8
RQUKVKQPKPI 1-2
4
TCKNEQXGT 7-21
4#/
URGEKHKECVKQPU 1-8
TGCTOGFKCHGGF 1-9
TGCTTQNNGTURTKPIU 7-35, 7-36
TGNKCDKNKV[URGEKHKECVKQPU 1-7
TGOQXCDNGRCPGN
UGGENGCPQWVVTQWIJ
TGOQXCNCPFTGRNCEGOGPV
EQPUWOGTTGOQXCDNGRCTVU 7-6
FKUCUUGODN[UGSWGPEG 7-5
RCTVU UGTXKEGCDNG YKVJQWV ECNKDTCVKQP
7-8
UGTXKEGCDNGRCTVUVJCVTGSWKTGECNKDTC
VKQP 7-27
UVTCVGI[ 7-3
TGRCKTUVTCVGI[ 7-3
TGUQNWVKQP
GPJCPEGOGPVVGEJPQNQI[4'V+++ 1-2
QHRTKPVOQFGU 1-4
TGUWOGDWVVQP 3-2
TKIJVFTKXGDGCTKPI 7-31
TKIJVGPFECRCUUGODN[ 7-13
TKIJVRKEMTQNNGTDGCTKPI 7-25
TKIJVUWRRQTVCUUGODN[
TQEMGTRNCVGURTKPIN 7-20
TQFOQWPV 7-33
TQFURTKPI 7-36
TWDDGTHGGV 7-9
+PFGZ
5
UCHGV[
FGENCTCVKQPQHEQPHQTOKV[ 1-15
.'& 1-12, 1-13
RQYGTEQTF 1-14
RTGECWVKQPU 1-12
RTKPVECTVTKFIGU 1-12
5CORNGRCIG
SWKEMEJGEMWR 6-28
UCORNGRCIG 6-60
RTKPVKPI 2-2
5GNH6GUV
VTQWDNGUJQQVKPI 6-49
UGNHVGUV 2-8, 6-59
UGRCTCVQTURTKPI 7-36
UGTKCNPWODGT 6-61, 6-72
5GTXKEG 6-34
UGTXKEGCPFUWRRQTV 1-17
EWUVQOGTUWRRQTV 1-23
*2#5#2 1-24
*2'ZRTGUU'ZEJCPIG 1-24
*2OGFKCRTQFWEVU 1-19
*2VGNGRJQPGUWRRQTV 1-21
*2YGDUWRRQTV 1-21
QTFGTKPIKPHQTOCVKQP 1-19
UGTXKEGUVCVKQPFTKXGUJCHV 7-35
UGTXKEGUVCVKQPOGEJCPKUOCUUGODN[
TGOQXCN 7-19
UWDCUUGODN[RCTVU 7-35
UGTXKEGUVCVKQPOQVQTCUUGODN[ 7-35
UKPINGFKCIPQUVKEVGUV 6-61
UMGY 6-13
UNKFGU 4-3
FT[KPIVKOG 4-3
UNQYRTKPVKPI 6-25
URGEKCNRCRGT 4-3
URGEKHKECVKQPU 1-4
FKOGPUKQPU 1-7
GNGEVTKECN 1-7
GPGTI[EQPUWORVKQP 1-16
HQPVU 1-5
JWOKFKV[ 1-7
+1KPVGTHCEG 1-7
OGFKCECRCEKV[ 1-6
OGFKCUK\GUUWRRQTVGF 1-6
OGFKCV[RGUUWRRQTVGF 1-6
PQKUG 1-7
QRGTCVKPIGPXKTQPOGPV 1-7
RQYGT 1-7
RTKPVECTVTKFIGU 1-11
RTKPVOGVJQF 1-4
RTKPVURGGF 1-4
RTKPVCDNGCTGC 1-11
RTKPVGTEQOOCPFNCPIWCIG 1-4
RTKPVGTOGOQT[ 1-7
RTKPVGTYGKIJV 1-7
RTQFWEVEGTVKHKECVKQPU 1-8
TGEQOOGPFGFOGFKCYGKIJV 1-7
TGNKCDKNKV[CPFGUVKOCVGFWUCIG 1-7
TGUQNWVKQP 1-4
UCHGV[ 1-15
UOCTVUQHVYCTGHGCVWTGU 1-5
UQHVYCTGEQORCVKDKNKV[ 1-5
U[UVGOTGSWKTGOGPVU 1-8
VGORGTCVWTG 1-7
YCTTCPV[ 1-8
URGGFQHRTKPVKPI 1-4
URQPIG 7-35
URQVUGPUQTCUUGODN[ 7-19
URQVUGPUQTECDNGCUUGODN[ 7-20
URTKPIU
GPEQFGT 7-17, 7-36
KPRWVMKEMGT 7-36
TGCTTQNNGT 7-36
TQF 7-36
UGRCTCVQT 7-36
UVCTVGT%& 2-6
UVCTYJGGNUCUUGODN[ 7-21
UVQRRGTCUUGODN[ 7-6
UVQRRGTIWKFGU 7-8
UVTCKIJVRCRGTRCVJ 4-6
UWDCUUGODN[RCTVUTGOQXCN 7-35
UWRRNKGU 1-19
U[UVGOEQPHKIWTCVKQP
OKPKOWOHQTRTKPVGT 1-8
TGEQOOGPFGFHQTRTKPVGT 1-8
6
VGNGRJQPGUWRRQTV 1-21
VGORGTCVWTGURGEKHKECVKQPU 1-7
VGZVQTITCRJKEUEWVQHH 6-22
6JGTOCN+PM,GV6GEJPQNQI[ 1-2
6QQN$QZ 3-7
VQQNU
+
TGOQXCNCPFTGRNCEGOGPV 7-3
VQVCNGPIKPGRCIGEQWPV 6-61
VTCPUOKUUKQPDGNV 7-34
VTCPURCTGPEKGU 4-3
FT[KPIVKOG 4-3
VTQWDNGUJQQVKPI
DNCPMRCIGURTKPV 6-13, 6-14
FKCIPQUVKEVQQNU 6-27
JCTFYCTGRTQDNGOU 6-27, 6-29
*2&GUM,GV%3WKEM%JGEMWR 6-28
KPKVKCNK\CVKQPRTQDNGOU 6-33
PGVYQTMRTKPVGTU 6-4
RCRGTGLGEVRTQDNGOU 6-55
RCRGTHGGF 6-47
RCRGTHGGFRTQDNGOU 6-10
RCRGTUMGY 6-13
RQQTRTKPVSWCNKV[ 6-16
RQYGTQPRTQDNGOU 6-30
RTKPVECTVTKFIGU 5-3
RTKPVGTNKIJVUDNKPM 6-9
RTKPVGTPQVTGURQPFKPI 6-6
5GNH6GUV 6-49
UNQYRTKPVKPI 6-25
UQHVYCTGRTQDNGOU 6-3
UVTCVGI[ 6-2
6QQN$QZ 3-7
VQQNU 6-27
WPGZRGEVGFTGUWNVUQPRTKPVQWVU 6-21
WPWUWCNPQKUGU 6-57
WUKPI.'&U 6-36
VTQWIJTQNNGTU 7-35, 7-36
VTQWIJCUUGODN[
TGOQXCN 7-32
UWDCUUGODN[TGOQXCN 7-36
RCTVPWODGT 1-17
RQTV 1-9
8
XGTVKECNCNKIPOGPV 1-4
XQNVCIG
NQIKE2%# 6-31
RQYGTEQTF 6-31
RQYGTUWRRN[CUUGODN[ 6-31
9
YCTPKPIU
ENGCPKPIVJGRTKPVGT 5-2
GNGEVTKECNUJQEM 7-3
RTKPVECTVTKFIGKPM 1-12
RTKPVECTVTKFIGU 1-12
RTKPVGTOCKPVGPCPEG 5-2
YCTTCPV[ 1-24, 1-26
YGKIJVRTKPVGT 1-7
YKRGTCUUGODN[ 7-35
YTQPIEQNQTURTKPV 6-24
7
WPGZRGEVGFTGUWNVU
OGCPKPINGUUEJCTCEVGTURTKPVGF 6-22
VGZVQTITCRJKEUEWVQHH 6-22
YTQPIEQNQTU 6-24
YTQPIHQPVU 6-24
WPKPUVCNNKPIRTKPVGTUQHVYCTG 2-13
WPWUWCNPQKUGU 6-57
WRRGTRCRGTIWKFGCUUGODN[
TGOQXCN 7-29
75$
EQPPGEVKPI 2-3
+
+PFGZ
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Hewlett-Packard Company
Manual Part no. C2693-67058
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