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Table of Contents
Introduction…………………………………………………………………….. 3
Logging In ……………………………………………………………………....4
Selecting a Site………………………………………………………………….5
Selecting a Building……………………………………………………………. 6
Selecting a Floor……………………………………………………………….. 7
Selecting a Room………………………………………………………………. 8
Creating a Service Request…………………………………………………….. 9
Step 1 – Confirm Requestor…………………………………………………….10
Step 2 – Selecting a Service……………………………………………………. 11
Step 3 – Entering Service Details
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For New Installations, Upgrades and Replacements………….........................14
For New Web Requests……………………………………………………….15
Step 4 – Entering a Location……………………………………………………16
Step 5 – Reviewing Your Information…………………………………………. 17
Viewing Your Final Request……………………………………………………18
Appendix A: Common Errors
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Entering Service Details……………………………………………………... 19
Entering a Location………………………………………………………….. 24
Appendix B: Reviewing Previous Requests…………………………………… 27
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The Search Field……………………………………………………………...28
The Advanced Search Field…………………………………………………. 29
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