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Reconnecting procedures
Application procedures
Applications locations
Filling reconnecting form as in appendix Customers Services Department at the
no2.
company’ offices at the licensed areas.
- Non Objection letter from Municipality.
- Copy of ID
- Copy of plot registration.
- Copy of building permit.
- Copy of electrician license.
- Copy of last bill settled.
- Copy of documents certifying that service connection.
- Filling connection/supply agreement.
- Pay power fees and connection fess plus Ro. 7. 500 as regular fees.
7. Procedures related to enlarge meters
If any customer wishes to enlarge his meter connected to his property,
he should consult the company before taking any action where the
company has the absolute right to select the type of the meter (single
phase, three phase and CT) required for the connection process
taking into account load sizes to be connected.
All other issues stated in connection statement and electricity supply in
article (electricity meters fixation regulation) should be considered.
8. Updating customers data
The company from time to time revises the customers’ information
related to the connection service in order to manage accounts
and communicate with them permanently. Therefore, customers
should cooperate with the company staff or its agents in providing
the required information in the set forms of different services. For
example, on property vacancy by (renter or holder), they should
inform the company (Customers Services Department) to settle all
outstanding bills and be irresponsible of any further bills and in this
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