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TROUBLESHOOTING CONTINUED Can’t unload filament? If you cannot unload filament from one of the extruders, do the following: 1. Go to the LCD panel and select Utilities > Filament Options > Unload. This option heats the extruders. 2. Press down on the extruder arm. 3. Push about half an inch of filament through the extruder. 4. Try pulling the filament out of the extruder again. Extruder stays heated after loading or unloading filament? If your extruder stays hot after loading filament or unloading filament, you might have enabled the Preheat option. To turn off the Preheat option, go to the LCD panel and select Preheat > Cool. This disables the heaters. Disassembling an Extruder Occasionally you may need to take an extruder apart for troubleshooting purposes. This is a simple process that will require no tools other than the 2.5 mm hex wrench you received with your MakerBot Replicator 2X. To disassemble an extruder: 1. Unload the MakerBot Filament from the extruder. To run the script for unloading filament, go to the LCD panel and select Utilities > Filament Options > Unload. 2. Switch off the power on the MakerBot Replicator 2X and unplug the power supply. Pull on the connector to release it from the power input port. 3. Unscrew the two bolts at the lower corners of the fan guard using your 2.5 mm hex wrench. As one piece, remove the fan guard, the fan, the heat sink, and the spacers. Keep these pieces assembled and move them out of the way. 4. Unplug the motor wire harness from the top of the extruder motor and slide the motor assembly out of the extruder. 5. The extruder is now broken down into its main assemblies. STARTUP 31