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6 Troubleshooting 6.3 Wired Connection Troubleshooting Ethernet LED does not light up Make sure that: 48 The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20090708-0001 v1.0