Download Waste Carts User Guide

Waste Carts User Guide
Contents
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Identify your carts
Rolling it to the curb
Support and feedback
Automated cart collection
Start using your carts this November
What you need to know
Keep them clean
Saftey tips
Collection day reminders
Other containers
Cart storage
Mobility
Rolling it to the curb
10 Cart placement at the curb
12 Cart exchanges
12 Lost or broken carts
12 Additional carts
13 Sorting guide
14-15 Sorting lists
16 Yard waste
16 Pet waste
17 Not collected at the curb
18 Large items
19 Electronic waste
19 Used tires
Identify your carts
Write your address on your carts with a permanent marker in the space
provided. The carts belong to the City of Guelph. They will be registered
to your property address and will remain at that address if you move. A serial number is stamped on the side of each cart. These numbers will identify
your carts if they are lost. Record these serial numbers in this user guide:
Sorting our organics, recyclables and garbage carefully, using carts instead of
plastic bags and sending our organic material to Guelph’s own Organic Waste
Processing Facility are all ways we can reduce the amount of waste we send to
landfill and decrease Guelph’s carbon footprint.
When it comes to waste diversion, Guelph is on the right track — we divert more
waste from landfill than the provincial average. However, Guelph generates
more waste than the provincial average. Each Guelphite, over the course of a
year, generates an average of 460 kilograms or 1,015 pounds of waste.
The carts, through your participation, support the City’s efforts to divert more
waste per capita than any comparable Canadian city, and divert 65 per cent of
Guelph’s waste from landfill by 2016.
The waste cart program is rolling out
across the city over three years, starting
this fall. In 2012, select neighbourhoods
will receive their carts over a six-week
period, starting September 24.
This guide includes the information
you need to start using your new carts!
Green cart serial number
Support and
feedback
Blue cart serial number
Contact us! We are committed to
making your transition to using carts
as easy as possible. Let us know if you
have questions, concerns or suggestions on how we can improve the cart
program, or if you need assistance.
Grey cart serial number
2
Guelph is placing organic waste, recyclables and garbage at the curb in a
new way. Use your new green, blue and grey carts instead of plastic bags
for your curbside waste collection.
[email protected] • 519-767-0598
Solid Waste Resources
T519-767-0598
TTY 519-826-9771
E [email protected]
W guelph.ca/waste
[email protected] • 519-767-0598
3
Automated cart collection
The City of Guelph previously provided a manual curbside service to collect
your bags of organic waste, recyclables and garbage. The collection truck
stopped in front of your home, the driver stepped out and picked up your
bags of green and blue waste by hand, and put them in the correct compartment of the truck. A second truck and driver then went through the same
process for your clear bag.
The new cart program offers an automated collection system. This system
uses new trucks that allow the driver to control a mechanical arm on the
vehicle to pickup and empty the waste collection carts from the curb into
the correct compartment and return them to the curb.
This automated system is faster, more efficient and requires fewer trucks
on Guelph’s roads.
Start using your carts
this November
Refer to your new collection schedule (Week A or Week B), included in
this information package.
Week A collection schedule
If you are a Week A household, beginning the week of Monday, November 5,
on your regular collection day, place your green and grey carts at the curb for
collection. The following week, place your green and blue carts at the curb.
Week B collection schedule
If you are a Week B household, beginning the week of Monday, November 12,
on your regular collection day, place your green and grey carts at the curb for
collection. The following week, place your green and blue carts at the curb.
E CART
WEEK A WASTSCHEDULE
COLLECTION
2012
y week on your
collected ever
Green carts are day. Blue carts and grey
regular collection every other week, on an
cted
carts are colle dule. Follow this schedule
alternating sche cart or a grey cart week.
blue
to see if it is a
2013
T
S M T W
January
1 2 3
6 7 8 9 10
13 14 15 16 17
20 21 22 23 24
27 28 29 30 31
S
4
11
18
25
5
12
19
26
3
10
17
24
May
5
12
19
26
6
13
20
27
1
8
15
22
29
7
14
21
28
2
9
16
23
30
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
September
3 4 5
10 11 12
17 18 19
24 25 26
4
11
18
25
6
13
20
27
4
11
18
25
2
9
16
23
30
5
12
19
26
3
10
17
24
6
13
20
27
1
7 8
14 15
21 22
28
June
4 5
11 12
18 19
25 26
6
13
20
27
[email protected] • 519-767-0598
2
9
16
23
1
8
15
22
29
7
14
21
28
1
8
15
22
29
July
2 3
9 10
16 17
23 24
30 31
6
13
20
27
7
14
21
28
1
8
15
22
29
2
9
16
23
30
F
S
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
5
12
19
26
3
10
17
24
4
11
18
25
5
12
19
26
S
7
14
21
28
1
8
15
22
29
2012
Place
yo
startin ur carts at
your reg the week the curb fo
of
r
gular
collect Novembe collection
Green
r 12, on
ion da
y.
regu carts are
S M T W
April
1 2 3
7 8 9 10
14 15 16 17
21 22 23 24
T
S
F
4 5
11 12
18 19
25 26
6
13
20
27
28 29 30
4
11
18
25
5
12
19
26
6
13
20
27
6
13
20
27
7
14
21
28
1
8
15
22
29
2
9
16
23
30
4
11
18
25
5
12
19
26
1
8
15
22
29
curbside collection.
Statutory holiday; no
later for the
Collection is one day
remainder of the week.
[email protected] • 519-767-0598
colle
lar
carts ar collection cted every
da
altern e collected y. Blue ca week on yo
rt
to see ating scheduevery othe s and grey ur
r we
if it is a
le
blue ca . Follow th ek, on an
is
rt or a
grey ca schedule
rt week
.
2013
S M
T W
T F
S
January
1 2
3 4
6 7
5
8 9
10 11
13 14
12
15 16
17 18
20 21
19
22 23
24 25
27 28
26
29 30
31
WEEK
COLLE B WASTE C
CTION
A
SCHEDRT
ULE
S M
T W
T F
S
November
1 2
4 5
3
6 7
8 9
11 12
10
13 14
15 16
18 19
17
20 21
22 23
25 26
24
27 28
29 30
S M
T W
T F
S
December
2 3
1
4 5
6 7
9 10
8
11 12
13 14
16 17
15
18 19
20 21
23 24
22
25 26
27 28
30 31
29
S M
T W
T F
S
February
S M
T W
T F
S
3 4
1 2
March
S M
5 6
3 4
1 2
T W
7 8
10 11
5 6
T F
9
12 13
7 8
S
10 11
14 15
17 18
April
9
12 13
16
19 20
14
1 2
17 18
15 16
21 22
24 25
May
3 4
19 20
23
26
7
5 6
21 22
27 28
8 9
24 25
December
23
10 11
26 27
1 2
14
12 13
5 6
28 29
3 4
15 16
7
31
June
7 8
30
17 18
2 3 4 5 6
2
9
3
21
1
19 20
12 13
10 11
4 5
22 23
14
14 15
6 7
24 25
9 10 11 12 13
9 10
16 17
28 29
8
26 27
July
11 12
21 19 20 21
18
30
13 14
22 23
16 17 18 19 20
1 2
16 17
15
24 25
3 4
18 19
28 26 27 28
7 8
20 21
5 6
29 30
23 24 25 26 27
23 24
August
9 10
22
31
25 26
11 12
14 15
27 28
30
30 31
13
September
16 17
29
1 2
18 19
4 5
1 2
21 22
3
20
6 7
3 4
23 24
8 9
5 6
11 12
25 26
8 9
28 29
10
October
7
13 14
27
10 11
30 31
15 16
12 13
18 19
15 16
17
1 2
14
20 21
17 18
3 4
22 23
6 7
19 20
November
25 26
22 23
5
24
8
21
27
9 10
24 25
28 29
13 14
11 12
26 27
30 31
29 30
15 16
28
3 4
1 2
17 18
December
20 21
5 6
19
22 23
1 2
7 8
10 11
24 25
3 4
27 28
9
12 13
26
Green car
5 6
29 30
8 9
14 15
17 18
t
7
31
10 11
16
19 20
Blue car – Organics (pic
12
15 16
ked
21 22
13 14
t–
24 25
17 18
23
Grey car Recyclables (pic up every week
26 27
19 20
ked up ev
)
t – Garbag
22 23
28 29
21
ery
24 25
e (picked
30
26 27
Statutory
up every other week)
29 30
hol
28
other we
31
Collection iday; no curbside
ek)
col
is
remainder one day later for lection.
the
of the we
ek.
August
November
October
7
14
21
28
F
30 31
31
7
14
21
28
s (picked up every week)
Green cart – Organic
other week)
bles (picked up every
Blue cart – Recycla
week)
e (picked up every other
Grey cart – Garbag
4
T
S M T W
March
3 4 5 6 7
14
13
10 11 12
17 18 19 20 21
24 25 26 27 28
S
F
T
S M T W
February
F
T
S M T W
December
2 3 4 5 6
9 10 11 12 13
16 17 18 19 20
23 24 25 26 27
T F S
S M T W
November
1 2 3
8 9 10
7
4 5 6
16 17
11 12 13 14 15
23 24
18 19 20 21 22
30
25 26 27 28 29
collection
s at the curb for
r
Place your cart k of November 5, on you
starting the wee n day.
regular collectio
6
13
20
27
7
14
21
28
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
5
What you need to know
GREEN (organics)
BLUE (recyclables)
Collected weekly
Collected biweekly
The green cart will be
collected at the curb
every week.
The food scraps
container will not be
collected at the curb.
It can be emptied into
your green cart as
often as you like.
GREY (garbage)
Collected biweekly
Keep them clean
The carts are easy to clean and include specially-designed lids to minimize
odour and keep out pests. Try these tips:
• Keep lids closed.
• Keep the latch closed on your green cart.
The blue and grey carts will be collected on
alternate weeks — one week, you’ll put the
green and blue carts at the curb; the next
week, the green and grey carts. Refer to your
Waste Cart Collection Schedule for details.
• Wash the food scrap container in the dishwasher or wipe by hand.
•Line the green cart with newspapers, shredded paper, flour or sugar bags,
cereal boxes, or purchase paper bags at local Guelph retailers. This will help
contain any liquids or odours and prevent contents from freezing to your
green cart in the winter.
•Wrap food scraps in newspaper or soiled paper towels before putting them
in the green cart.
•Layer food waste with soiled paper products or leaves.
•Wipe out carts regularly; use white vinegar as an effective disinfectant.
•Sprinkle in salt, garden lime or powdered ginger to ward off insects.
A paper liner is
optional.
Do not use
a liner.
A liner is not
recommended.
Acceptable liners
include shredded
paper, paper bags,
newspaper,
flour/sugar bags
or a cereal box.
Contents must be
loose, not bagged
or bundled.
Contents should be
loose, not bagged
or bundled.
Paper liners can be used to
line your food scrap container.
Paper bag liners
can be purchased
at local retailers.
Do not put plastics in
the green cart — not
even bags labelled
as compostable or
biodegradable.
The green cart can be
topped up with leaves
and yard waste.
6
Shredded paper is the
one exception, it
must be placed in a
transparent blue bag
inside the blue cart.
It’s optional to use
a clear bag for items
such as diapers,
hygiene products,
pet waste and
kitty litter.
Shredded paper must be
placed in a transparent blue
bag inside the blue cart.
[email protected] • 519-767-0598
It’s optional to use a clear bag for items such as
diapers and hygiene products and then place
the bag into your grey cart.
[email protected] • 519-767-0598
7
Safety tips
Cart storage
•Only place acceptable materials in the carts (refer to the sorting list
on pages 14-15).
Your carts can be stored wherever you currently keep your waste bags —
in the garage, backyard, outdoor storage unit, covered porch or balcony,
the side of your home or in your front yard — against your home, garage
or fence. The carts can’t be stored on a road, road allowance or boulevard.
•Close the lid before moving a cart.
•Pull carts over snow, like a sled rather than pushing like a plough.
•Do not sit, climb or stand on the cart.
•Children should not play in or around the carts.
Some houses, apartments and townhomes have extremely limited storage
space. Employees at Solid Waste Resources are available to work with you or
your property manager to find site-specific solutions for storing your carts.
•Do not place or store carts on elevated platforms, including snowbanks
greater than 30 centimetres or one foot in height.
•Do not place carts on a steep slope.
•Do not exceed the load rating shown on the lid of the cart.
Collection day reminders
• Place items loosely in the cart. Do not force them in.
•Only material inside the carts will be collected. Do not leave bags
or items beside or on top of your carts.
• Ensure the carts are not too full and the lid can close.
• Keep lids closed.
• Open the latch on the green cart for collection.
Other containers
Only the green, blue and grey carts provided by the City will be collected at
the curb. Carts from other municipalities and retailers may not be compatible
with automated truck arm and will not be collected.
You can reuse your old containers around your house or if you have no need
for them, bring them to the Waste Resource Innovation Centre for free disposal.
8
[email protected] • 519-767-0598
Mobility
The cart design includes large wheels and a stable base to move easily, even
in snow. If the size of one or more of your carts is impacting your ability to
manoeuvre it, you can exchange it for a different size.
If you need special assistance with placing your carts at the curb, contact
Solid Waste Resources.
[email protected] • 519-767-0598
9
Cart placement at the curb
Ensure your carts are accessible to the waste collection truck and out of the
way of vehicular traffic, pedestrians and bicyclists. Follow these steps:
1
2
10
Park
Place your carts at the curb no later than 6:30 a.m.
If your property is beside a...
•curb: place them about 30 centimetres or one foot away
from the curb.
•gravel shoulder: place them along the outside edge of the
shoulder.
•public lane: place them as close as possible to the edge
of the public lane.
Point
Point the arrow on the lid of each cart to the street.
[email protected] • 519-767-0598
3
4
5
Unlatch
Open the latch on the green cart.
Space
Allow one arm’s length clearance (one metre or 39 inches)
on all sides of each cart. You may also place individual carts
on opposite sides of your driveway.
Store
Remove your carts from the curb by 7 p.m. on your
collection day and return them to your storage area.
[email protected] • 519-767-0598
11
Cart exchanges
Sorting guide
The City will provide your home with three carts: an 80-litre green cart for
organics, a blue cart for recyclables and a grey cart for garbage. Earlier this
year, your household had the option to provide your preferred sizes of blue
and grey carts. If the City did not receive your cart size selections, you will
receive an extra large 360-litre blue cart and a large 240-litre grey cart.
The items you currently sort into green, blue and clear bags will now go into
your green, blue and grey carts.
If you are unhappy with the size of blue or grey cart you received, contact
Solid Waste Resources. They will exchange it for the size you want.
41 cm
16 in.
49 cm
19 in.
55 cm
22 in.
Small
Holds 80 litres/21 gallons
(equivalent to
approximately one bag*)
70 cm
28 in.
87 cm
34 in.
Medium
Holds 120 litres/32 gallons
(equivalent to
approximately two bags*)
The contents are compacted and transported in trucks to a landfill in Ontario.
113 cm
45 in.
110 cm
43 in.
Large
Holds 240 litres/64 gallons
(equivalent to
approximately four bags*)
* A standard 30 in. x 38 in. (76 cm x 96 cm) bag
Extra large
Holds 360 litres/95 gallons
(equivalent to
approximately six bags*)
Note: all dimensions are approximate
Lost or broken carts
If you receive your carts and one of the lids is warped, place the cart out on a
sunny day and the lid should relax. This should not affect performance of the
cart or the collection. If you lose your cart, if it breaks or is damaged, contact
Solid Waste Resources.
Additional carts
If you would like an additional blue or grey cart they can be purchased,
at cost, from the Waste Resource Innovation Center at 110 Dunlop Drive. Size of Cart
12
Blue cart: recyclables go to the Materials Recycling Facility where they are
sorted into different material types, then baled and sold to processing mills
to make them into new things.
Grey Cart: garbage is for everything that can’t be composted or recycled.
96 cm
38 in.
87 cm
34 in.
62 cm
25 in.
54 cm
21 in.
64 cm
25 in.
Green cart: organics are dropped off at the Organic Waste Processing
Facility, where they are composted to make nutrient-rich compost that is
sold to gardening companies, landscapers and greenhouses.
Cost
Small (80 litres/21 gallons)
$25
Medium (120 litres/32 gallons)
$28
Large (240 litres/64 gallons)
$41
Extra large (360 litres/95 gallons)
$45
Did you know Guelph residents are good sorts? In fact, residents recycle over
10,000 tonnes of recyclables annually.
Incorrect sorting
The new automated collection trucks are equipped with a camera to view
waste material emptied into the appropriate compartments. This camera will
identify improperly sorted items, and Solid Waste Resources staff will follow
up with home owners or tenants to address any questions about Guelph’s
sorting system.
You may also bring
additional waste to
the Waste Resource
Innovation Center for
a disposal fee.
[email protected] • 519-767-0598
[email protected] • 519-767-0598
13
Green Cart (organics)
Grain products
• Butter
• Cheese
• Sour cream
• Yogurt
• Bread and cereal
• Flour
• Pasta and rice
Food scraps
House plants
and flowers
• Coffee filters
and grounds
• Cooking oils
(solidified)
• Eggs and
eggshells
• Herbs
• Nuts and seeds
• Sugar and spices
• Tea bags
Vegetables and fruits
including:
• Corn cobs and husks
• Popcorn
• Pumpkins (in pieces)
• Top up your green
cart with leaves and
yard waste
• Bones and skin
• Fat (solidified)
• Shellfish
Paper
• Books (hard cover removed)
• Ice cream containers • Boxboard and bristol board
• Polycoat (milk cartons) • Cardboard and pizza boxes
• T etra Paks (juice boxes) • Envelopes (including
window envelopes)
• Egg cartons
• Gift bags (rope removed)
• Gift wrap (non-metallic)
• Magazines
• Newspapers and flyers
• Paper and posters
• Shredded paper (in a
separate blue plastic bag)
• Telephone books
• Tissue boxes
• Toilet paper rolls
Pet waste
Leaf and
yard waste
Meat and fish
including:
Cartons and
drink boxes
(no plastic bags including
those labelled “compostable”
and/or “biodegradable”)
• Feathers
• Hair
• Kitty litter
• Pet feces
• Pet food
Other
• Ashes (cooled)
• Dryer lint
• Paper soiled with food
(plates, pizza boxes,
and muffin cups)
• Paper tissues and towels
• Sawdust (no wood pieces
or pressure treated wood)
Glass
• Bottles
and jars
Metal
• Aluminum
(foil and pie plates)
• Paint cans
(empty and dry)
• Pop cans
• Steel cans
(soup and tuna)
Plastic
•B
ottles and containers
(all numbers)
• D
etergent bottles
• M
edicine bottles
(non-prescription)
All plastics and elastics must be removed.
• Plant pots, trays
and flats
• Tubs and lids from
food containers
All containers must be empty.
Photography courtesy of Halton Region and Niagara Region
Dairy products
Blue Cart (recyclables)
Grey Cart (garbage for landfill)
Items that are:
• NOT compostable
• NOT recyclable
• NOT hazardous
14
Including:
• Cotton balls/swabs
• Diapers
• Hygiene products
• Coffee cups
• Styrofoam
• Plastic bags
• String, rope and wire
• Coat hangers
[email protected] • 519-767-0598
Sharp objects:
Place sharp objects such as broken glass, razors, blades and knives in
a separate rigid container no larger than 0.6 metres (two feet) in any
dimension, secure the contents with tape and tape the container shut,
clearly label it “Sharp objects” and place container inside the grey cart.
[email protected] • 519-767-0598
15
Yard waste
Not collected at the curb
You can top up your green cart with leaves and yard waste each week, throughout the entire year, for curbside collection. The City will continue to provide
semi-annual yard waste collection to all Guelph homes until 2014. Alternatively,
drop off yard waste free of charge at the Waste Resource Innovation Centre,
110 Dunlop Drive.
• Household hazardous waste
Drop it off, free of charge, at the Household Hazardous Waste Depot,
110 Dunlop Drive.
(e.g. a product with a hazard symbol label such as corrosive, flammable
or toxic product and special waste, including but not limited to: a battery,
pressurized container, aerosol container, propane container, portable fire
extinguisher, fertilizer, pesticide, oil filter, fluorescent light bulb or tube,
pharmaceutical, medical syringe, mercury switch or thermostat, household
cleaner or detergent, wax or polish).
Keep it in your yard! Yard waste and leaves can provide vital nutrients to your
lawn and gardens. See for yourself with these easy tips:
•Use mulched leaves on your lawn to help control weeds and create healthier
growing conditions for your lawn •Leave grass clippings on the lawn to decompose and release organic matter
and valuable nutrients into your lawn
•Try home composting — it’s an easy way to obtain free, valuable nutrients
for your gardens
For more information, visit guelph.ca/healthylandscapes.
Excess leaves can also be raked to the curb during Loose Leaf Collection
each fall, for details visit guelph.ca > seasonal information.
Pet waste
• Large items, including furniture – see next page.
Pet waste and kitty litter can be
placed in either your green or
grey cart — the choice is yours.
• Ashes (cooled) will be collected in the green cart.
• Construction and demolition materials
(e.g. carpet and/or under padding, plaster, drywall, fibreglass insulation,
lumber, concrete, or other waste residue resulting from construction,
building renovation or a demolition operation).
You can use:
•newspaper or any other paper
product and place it all in the
green cart.
16
• Automotive part exceeding five kilograms or 11 pounds.
•a clear plastic bag — place
it and its contents into the
grey cart.
• Rock, stones or gravel.
•a clear plastic bag — dump
the pet waste into the green
cart and then place the empty
plastic bag in the grey cart.
• Animal carcass, with the exception of food waste.
• Tree branches more than five centimetres or two inches in diameter.
[email protected] • 519-767-0598
[email protected] • 519-767-0598
Photography courtesy of Halton Region
• Infectious material, flesh or tissue from any animal or human.
17
Large items
Electronic waste
For oversized items, including furniture, you can continue to use the
Bulky item collection program, Take it Back directory or participate in
Goods Exchange Weekends.
Guelph residents and businesses can
drop off their electronic waste at the
Waste Resource Innovation Center all
year round, free of charge.
Bulky Item Collection
Large items are not collected as part of the curbside collection program.
If your item has reached the end of its life cycle, you can make arrangements
to have it picked up at the curb through the City’s user-pay Bulky Item
Collection Program.
Take it Back Directory
Guelph’s Take It Back directory provides a convenient, one-stop source of
information for residents looking to get rid of unwanted items. The directory
connects residents to businesses and organizations that will reuse, recycle,
or safely dispose of unwanted materials.
Goods Exchange Weekends
Goods Exchange Weekends are a great opportunity to exchange reusable
household items, such as furniture, appliances, and toys — for free!
Participating in this community re-use event is easy.
TVs and computer monitors are now
accepted as part of this electronic
waste recycling program.
Used tires
Tires take up valuable landfill space and
can release pollutants into the environment.
Their durability makes them one of the most
re-used waste materials. Tires can be retreaded
and reused.
At the end of their life, tires can be processed
into road aggregate, shoe material or fuel.
Bring your used tires (light passenger vehicle
tires only) to the Waste Resource Innovation Center. Fees may apply.
For more information about these programs, visit guelph.ca/waste.
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Photography courtesy of Halton Region
Photography courtesy of Halton Region
For more information about these programs, visit guelph.ca/waste.
[email protected] • 519-767-0598
[email protected] • 519-767-0598
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Alternate formats available upon request.
Solid Waste Resources
T519-767-0598
TTY 519-826-9771
E [email protected]
W guelph.ca/waste