Download Touchpoint Pro Operating Instructions

MAN0923_Issue 2_02/15
Touchpoint Pro
Operating Instructions
9. Problem Solving
Error
Code
Message
Possible Cause
Remedial Action
19
Operation failed; invalid physical
channel number.
Please refer to error 2
Please refer to error 2
20
Module ID could not be assigned,
because it is already in use by
another module
Each module on the
system must have a
unique module ID (e.g.
M03)
Select a different Module ID
21
Operation failed; wrong number of
parameter identifiers.
Please refer to error 2
Please refer to error 2
22
Not used
23
Operation failed; Module ID does not May occur during
exist.
configuration or
changeover of a module
24
I/O Module cannot be
de-commissioned, because one or
more channels on this module are
commissioned. Please
de-commission all channels before
de-commissioning the module.
25
Operation failed; Module ID does not Please refer to error 23
match
26
Operation failed; an I/O Module with Each Touchpoint Pro
Contact your local representative to obtain a
the same UDID does already exist on component has a unique replacement module.
the system.
identifying code.
27
Operation failed; the intended
operation is not allowed for the
current I/O Module state
These errors may occur
if configuration of the
module or its channels
was interrupted, leaving
the module in an
undetermined state
Depending on the intended operation, either:
Restart the configuration for the module, or from the
configuration screen, remove the module and restart
commissioning, or Force the module to Normal state
28
The I/O Module could not be found
on the network (unknown UDID)
Please refer to error 23
Please refer to error 23
29
The I/O Module could not be found
on the network (unknown SDID)
Please refer to error 23
Please refer to error 23
30
Operation failed; I/O Module state is
invalid
Please refer to error 27
Please refer to error 27
1. Re-initialise the ring network
2. Retry the operation
3. If the error has not cleared, if possible cycle the
power to the system.
4. If the problem persists, please contact your local
service representative
1. De-commission all channels on the I/O Module.
All channels of a
2. Retry the operation.
module must be
de-commissioned before
a module can be
de-commissioned
131
Please refer to error 23