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目錄 3 目錄 第一章 安裝及設定SoftPhone..............................................................................................................5 安裝前準備事項..............................................................................................................................6 安裝SoftPhone................................................................................................................................6 安裝USB電話 ..................................................................................................................................6 Audio Wizard ................................................................................................................................8 設定項目..........................................................................................................................................9 登入話機........................................................................................................................................10 第二章 使用SoftPhone........................................................................................................................11 SoftPhone簡介..............................................................................................................................12 S300X USB話機簡介 ....................................................................................................................13 撥打內線電話................................................................................................................................14 撥打外線電話................................................................................................................................14 使用授權碼撥號(Authorization Code) ......................................................................................15 接聽電話........................................................................................................................................16 來話跟隨 (Call Forward)............................................................................................................17 老闆秘書功能(Boss and Secretary Groups) ..............................................................................17 虛擬分機(Virtual Extensions).....................................................................................................17 保留來電(Placing a Call on Hold)..............................................................................................18 轉接來電(Transferring Calls) .....................................................................................................18 多方會談(Conference Call) .........................................................................................................18 話中插撥(Call Waiting)...............................................................................................................19 進入語音信箱................................................................................................................................19 系統速撥(System Speed Dialing)...............................................................................................19 個人速撥(Personal Speed Dialing) ............................................................................................20 代接(Call Pickup).........................................................................................................................20 駐留(Call Park).............................................................................................................................20 內線廣播(Internal Paging) ..........................................................................................................21 外接擴音廣播(External Paging) .................................................................................................21 群組訊息(Group Information) ...................................................................................................21 登入/登出群組(Member Login/Logoff)...................................................................................21 透過AAR、ARS或Joint Server撥打電話(Using AAR, ARS and Joint Server).....................22 編輯可程式鍵之名稱(Edit Programmable Button Display) ...................................................22 SoftPhone通訊錄(SoftPhone Phone Book) ...............................................................................23 通話紀錄(Call Log) ......................................................................................................................25 第三章 語音信箱系統..........................................................................................................................27