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Table of Contents 3 Table of Contents Chapter 1 Installing SoftPhone............................................................................................................5 Before You Start.............................................................................................................................6 Installing SoftPhone ......................................................................................................................6 Installing USB Phone ....................................................................................................................6 Audio Wizard ................................................................................................................................8 Program Settings ...........................................................................................................................9 Login to SoftPhone ......................................................................................................................10 Chapter 2 Using the SoftPhone .........................................................................................................11 Overview of the SoftPhone ........................................................................................................12 Overview of the S300X USB Phone...........................................................................................13 Making Internal Calls .................................................................................................................14 Making External Calls.................................................................................................................15 Using Authorization Code to Make Calls ................................................................................16 Answering Calls ..........................................................................................................................17 Call Forwarding...........................................................................................................................17 Boss and Secretary Groups ........................................................................................................18 Virtual Extensions .......................................................................................................................19 Placing a Call on Hold ................................................................................................................19 Transferring Calls........................................................................................................................19 Conference Call............................................................................................................................20 Call Waiting .................................................................................................................................20 Accessing Voice Mail ..................................................................................................................21 System Speed Dialing .................................................................................................................21 Personal Speed Dialing...............................................................................................................21 Call Pickup ...................................................................................................................................21 Call Park .......................................................................................................................................22 Internal Paging ............................................................................................................................22 External Paging............................................................................................................................23 Group Information ......................................................................................................................23 Member Login/Logoff................................................................................................................23 Making Calls Through AAR, ARS or Joint Servers ................................................................24 Edit Programmable Button Display..........................................................................................24 SoftPhone Phone Book................................................................................................................25 Call Records .................................................................................................................................27 Chapter 3 Voice Message System......................................................................................................29