Download USER'S MANUAL

DATAPROCESS EUROPE S.p.A.
16.
TROUBLESHOOTING
Some small problems can be easily solved by the operator. If a part of the ST 400 printer
does not work, consult the points listed in the tables below before calling for Technical
Assistance.
PROBLEM
POSSIBLE CAUSE
ACTION
CHECK THE POWER CABLE
AND POWER SUPPLY.
THE MACHINE HAS NOT BEEN PROPERLY
CONNECTED TO THE POWER SUPPLY.
UNPLUG THE POWER CABLE,
CHECK THAT THE FUSES ON
THE REAR PANEL HAVE NOT
BLOWN. REPLACE ANY BLOWN
FUSES WITH THE SAME TYPE
FUSE.
FAULTY FUSE.
THE MACHINE DOES NOT COME ON.
(POWER SWITCH IS OFF)
INTERNAL FAULT.
THE MACHINE DOES NOT OPERATE.
(POWER SWITCH IS ON)
THE MACHINE IS WORKING BUT
DOES NOT PRINT OUT THE TEST LABEL.
CALL FOR TECHNICAL ASSISTANCE.
INTERNAL FAULT.
CALL FOR TECHNICAL ASSISTANCE
LABELS AND/OR INK RIBBON HAVE NOT
BEEN INSERTED
INSERT THE LABELS AND/OR INK RIBBON
CORRECTLY.
THE PRINTHEAD IS RAISED.
MOVE THE PRINTHEAD TO THE PRINTING
POSITION.
THE TEST LABEL IS DISACTIVATED
SET-UP THE MACHINE AGAIN.
ST 403 / ST 406
USER MANUAL
34