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Contents 5 Resetting the maintenance counter......................................................................................................241 Moving the printer................................................................................................................................241 Managing the printer...............................................................................243 Finding advanced networking and administrator information.............................................................243 Checking the virtual display...................................................................................................................243 Viewing reports.....................................................................................................................................243 Setting up e‑mail alerts.........................................................................................................................243 Clearing jams............................................................................................245 Avoiding jams........................................................................................................................................245 Understanding jam numbers and locations..........................................................................................246 200–201 paper jams..............................................................................................................................247 202–203 paper jams..............................................................................................................................252 24x paper jam........................................................................................................................................258 250 paper jam.......................................................................................................................................259 29y.xx paper jams..................................................................................................................................259 Troubleshooting.......................................................................................262 Solving basic printer problems..............................................................................................................262 Understanding the printer messages....................................................................................................262 Solving printing problems.....................................................................................................................278 Solving copy problems..........................................................................................................................282 Solving scanner problems.....................................................................................................................285 Solving fax problems.............................................................................................................................287 Solving home screen application problems...........................................................................................290 Solving option problems........................................................................................................................295 Solving paper feed problems.................................................................................................................298 Solving print quality problems..............................................................................................................299 Solving color quality problems..............................................................................................................312 Embedded Web Server does not open.................................................................................................315 Contacting customer support................................................................................................................315 Notices.....................................................................................................316 Index........................................................................................................332