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Contents
5
Resetting the maintenance counter......................................................................................................241
Moving the printer................................................................................................................................241
Managing the printer...............................................................................243
Finding advanced networking and administrator information.............................................................243
Checking the virtual display...................................................................................................................243
Viewing reports.....................................................................................................................................243
Setting up e‑mail alerts.........................................................................................................................243
Clearing jams............................................................................................245
Avoiding jams........................................................................................................................................245
Understanding jam numbers and locations..........................................................................................246
200–201 paper jams..............................................................................................................................247
202–203 paper jams..............................................................................................................................252
24x paper jam........................................................................................................................................258
250 paper jam.......................................................................................................................................259
29y.xx paper jams..................................................................................................................................259
Troubleshooting.......................................................................................262
Solving basic printer problems..............................................................................................................262
Understanding the printer messages....................................................................................................262
Solving printing problems.....................................................................................................................278
Solving copy problems..........................................................................................................................282
Solving scanner problems.....................................................................................................................285
Solving fax problems.............................................................................................................................287
Solving home screen application problems...........................................................................................290
Solving option problems........................................................................................................................295
Solving paper feed problems.................................................................................................................298
Solving print quality problems..............................................................................................................299
Solving color quality problems..............................................................................................................312
Embedded Web Server does not open.................................................................................................315
Contacting customer support................................................................................................................315
Notices.....................................................................................................316
Index........................................................................................................332