Download Home4U User Guide

Home4U is our Choice Based
Lettings Scheme.
All social housing will now be allocated in this way
so if you want to be re-housed you will have to take
part. The feedback section of the Home4U magazine
will help you to understand the housing situation in
The scheme is for all social housing (this is the name
Stevenage and North Hertfordshire. You will be able to
for all homes that are owned by Stevenage Borough
see how many properties of each type are available,
Council, North Hertfordshire Housing Partnership,
how many people have applied for them and the band
or by Registered Providers (RP’s) and all properties
and points level of successful North Herts applicants
will be let in this way. Home4U gives you more choice
and the
band and
priority
of successful
The guide to Stevenage Homes’ scheme for the allocation
of social
housing
indate
Stevenage,
called Home4U.
about where you want to live. In the past you may
Stevenage applicants. If you decide that you may not
have waited on the Housing Register until the Council
be successful you can look at other ways to solve your
selected a property for you. Now you can decide
housing difficulties.
which properties you would like to be considered
for. Asking to be considered for one of the homes
You should be able to find all the
advertised is called ‘bidding’. Later in the magazine
information you need in this guide, but if
we will show you the different ways
you have any questions about Home4U
you can bid for a property.
you can contact the Customer Service
Home4U is available to everyone on the Housing
Register, including:
• Transfer Applicants - existing tenants who would like
to transfer to a new home
• Homeseekers - new applicants who are waiting on
the Housing Register.
Centres or the Lettings team of Stevenage
Borough Council or North Hertfordshire
Housing Partnership. Contact details
are available in this guide, the Home4U
magazine and also at www.home4u.org.uk
Opening hours
Stevenage Customer
Services Centre
Monday to Friday
8.30am – 5.30pm
Telephone
Monday to Friday
8.00am – 6.00pm
Opening Hours for
North Hertfordshire
District Council
Offices in Letchworth
Monday to Friday
9.00am – 5.00pm
stevenage & North Hertfordshire home4u scheme user guide • Page 3