Download User Guide for Respond Issues Database Contents

Creating a New Issue
Select ‘new community issue’ icon (which is shown circled above). There are now 4 tabs at the top of the screen.
You are in the first tab which is the Community Issue section.
Section 1 – Community Issue
Note the layout as shown above. Yellow fields are mandatory, and the circled area shows examples of fields
where you can select from a list by clicking the buttons. All lists have a ‘Search For’ area in which you can type
the first few characters of your desired option.
There is also some useful information that you cannot change, such as the age of the issue, who logged it, when
it was modified and who closed it. An explanation of each field and the data required is outlined below:
•
Title. A meaningful title which you can later easily search for out of a list of issues. A word or two to
describe the issue, and where it is, is recommended. For example, ‘Parking difficulties – Kendal’.
•
ID. Do not enter anything here; it is automatically generated by the system.
Version 4 October 2011
Page 3 of 22