Download Customer Operating Instructions (COI)

every 28 days via a non-geographical telephone number. Please refer to your telephone provider for details of nongeographical call rates.
Mobile terminals operate over GPRS (mobile data network). Whilst normal mobile phone connectivity is a good
indicator of service, GPRS coverage and connectivity cannot be guaranteed.
2.9
Authorisation of transactions
Authorisation of a transaction confirms that at the time the transaction was taken the card has not been reported as
lost or stolen and there are sufficient funds available to cover the transaction. It does not confirm the authenticity of
the card presenter or the card, nor does it guarantee payment. Find out more about Authorisation and referrals in
Section 5.
Customer Operating Instructions (2015.3)
UK & ROI
Page 12 of 77
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