Download User Manual - Opus Telecoms
Transcript
Answer Call The answer call button is used to answer a call on the endpoint. No parameters are required to be set for this button. Please note this button will be greyed out when no call is currently ringing on the endpoint. Change Outgoing Caller ID This changes the outgoing CLI that is presented when calls are made from this endpoint. The features needs to be enabled on the telephone system and the CLI presented needs to be allowed by the line provider. Change Volume The change volume button is used to increase or decrease the volume of the endpoint. The parameters that can be set for this button are “Increase” or “Decrease”. The button can be used to increase or decrease the alerting volume of the extension when the extension is currently not on a call. When the extension is on a call the volume of the handset or headset will be increased or decreased. Clear Call The clear call button will allow a call that is currently on the endpoint to be cleared. No parameters are required to be set for this button. Please note this button will be greyed out when no call is currently on the endpoint. Do Not Disturb The Do Not Disturb button can be used to place the extension into DND and if the extension is in DND take it out of DND. The parameters that can be set for the DND button are the DND message, these are the DND messages that are set on the phone system, these can be selected from the drop down menu. The DND text is the custom DND text that can be placed beneath the DND message on the extension. Figure 10.10 Figure 10.11 The button on the toolbar will appear with a blue light at the bottom of the button when the extension is in DND, as shown in Figure 10.11, and when the extension is not in DND will appear with no light at the bottom of the button as shown in Figure 10.10. This gives the user a quick graphical representation as to whether their extension is in or out of DND. Dial Digits The dial digits button is used to send digits to the endpoint. The parameters that can be set are the digits to be sent to the endpoint. If this parameter is left blank then the user will be prompted to enter the digits to be sent to the endpoint when the button is pressed. If the digits parameter has digits in it these will be sent to the endpoint when the button is pressed. Campaign Manager Record This allows dialler records to be searched for and requires Campaign Manager Integration to be enabled. Xarios Phone Manager User Guide 3.0 Page 71 of 118