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Download User Guide 9.0 vol. 2_Advanced Features.book - Support
Transcript
MGC Manager User’s Guide - Volume II Assigning an Entry Queue Service to an Entry Queue To enable the system to route participants to their conferences according to the conference Numeric ID or password (depending on the MCU configuration), an Entry Queue Service must be assigned to the Entry Queue. Assigning is done during the Entry Queue definition, in the Entry Queue Properties dialog box. To assign the Entry Queue Service to an Entry Queue: • In the Entry Queue Properties dialog box, in the Entry Queue Service list, select the Entry Queue Service, or leave this box empty to use the default Entry Queue Service (if one is defined). You can set either a defined IVR Service or a defined Entry Queue Service as the default IVR Message Service, but not both. If an IVR Service is selected as default, you must assign the Entry Queue Service here. 2-59
