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User Manual
Error No.
1
2
3
Message
“Grid Vtg. 10min Fault”
The average gird voltage over 10
minutes has been outside the
permitted range according to local
gird regulations.
Following causes might lead to
this error:

Grid voltage is too high at
the point of common
coupling to the inverter.

Grid impedance at the
terminal of the inverter is
too high.
For safety consideration, the
inverter will disconnect itself from
the grid for a short period of time,
and it will reconnect to the grid
automatically after a short period
of time if the grid voltage is back
to the permitted range.
“Fac Fault”
The grid frequency has left the
permitted range.
For safety consideration, the
inverter will disconnect itself from
the grid for a short period of time,
and it will reconnect to the grid
automatically after a short period
of time if the grid frequency is
back to the permitted range.
“Utility Loss”
The inverter has detected an error
in the cabling and cannot connect
to the grid.
Following causes might lead to
this error:

Grid connection installation
failure.

Cabling failure.

Incorrect country setting.
57
Corresponding Action
Check the grid voltage.

Check the grid connection
of the inverter.
If the grid voltage exceeds the
permitted range because of local
grid conditions, please ask the
utility operator if the voltage can
be adjusted at the feed-in point or
if changes in the values of the
monitored operational limits are
possible.
If the grid voltage that checked is
within the permitted range, yet this
error is still showing in the LCD
screen, please contact Macsolar
Serviceline.

Within safety scope, check
the grid frequency and
observe how often major
deviations occur.
If there are repeated frequency
turbulences which lead to this
error, please ask the utility
operator if modification of the
operating parameter is possible.
If this error is not solvable, please
contact Macsolar Serviceline.

Check AC installation.

Check grid connection.

Check if the country setting
is correct:
 Via LCD screen (please
refer to chapter 7.2
“Configuration”).
 Via
the
remote
communication: setting
Parameter “Country”.
If this error is not solvable, please
contact Macsolar Serviceline.
