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ConveyorControl
Troubleshooting
Symptom
Possible cause
Help
The ConveyorControl system is not
working or is working incorrectly
No or insufficient power supply
 Check whether the output voltage of
the power supply is within the
specified voltage range.
 Check the connections and correct if
necessary.
ConveyorControl system module
faulty or damaged
Internal fuse triggered or faulty.
 Replace ConveyorControl system
module.
RollerDrive does not rotate
RollerDrive not or not correctly
inserted, control module or
RollerDrive faulty
 Check whether the power supply is
within the specified voltage range.
 Check the connections and correct if
necessary.
 RollerDrive Replace if necessary
Zone sensor is incorrectly
parametrized (PNP/NPN or normally
open / normally closed) or faulty
 Check the sensor's settings or
replace the sensor if necessary
Packages jammed
 Remove jammed packages.
Overheating of the chopper resistor:
The application feeds back too much
energy or the power supply is too
high
 Allow to cool down.
 Check the application properties and
adjust if necessary, check the power
supply and set to 24 V is necessary
Line interruption of bus
communication
 Check bus communication.
Modules were addressed in the
wrong order
 Perform addressing again.
Package stops briefly at the sensor
although the next zone is unblocked
The sensor signal bounces for longer
than the integrated lock time
(especially when using light barriers)
and, as such, there is delayed or
double recognition of the package
(see page 46).
 Use light barriers or, if necessary,
optimize the position of the light
switch
Addressing cannot be performed or
only with problems
Bus line not contacted or contact is
faulty
 Check the bus line and, if necessary,
create contact at a new point
Conveyor process interrupted
Version 2.0 (04/2013) en
Translation of the original instructions
67