Download Gateway E-6000 User's Manual
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Chapter 9: Troubleshooting The mouse works erratically If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse or changing mouse pads will likely improve its accuracy. ■ If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and free or debris. If you have a trackball mouse, see “Cleaning the mouse” on page 69. ■ Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface. Power My system is turned on but nothing is getting power ■ If your computer is plugged into a surge protector, make sure that the surge protector is securely connected to an electrical outlet, switched on, and working correctly. ■ Make sure that the electrical outlet is working by plugging a working device, such as a lamp, into the outlet, then turning it on to test the outlet. ■ Make sure that all devices are connected securely to the surge protector and correctly switched on. Printer Printer will not turn on ■ Make sure that the power cord is plugged into an AC power source. ■ Make sure that the electrical outlet is working by plugging a working device, such as a lamp, into the outlet, then turning it on to test the outlet. Printer is on but will not print 148 ■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press. ■ If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. support.gateway.com