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3
Click the Submit button to begin the re-imaging process.
The terminal will reboot and begin re-imaging its flash media with the selected image.
This re-imaging process may take 20-40 minutes, depending on the size of the image
and network traffic. During this time, there is no agent to heartbeat into the Echo server,
and therefore the timestamp in the Last Contact field will remain unchanged. Once the
re-image is complete and the terminal does its final reboot, the agent will heartbeat into
the server, which in turn will update the Last Contact field. This update to the current
time in the Last Contact field is your cue that the re-imaging process is complete.
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