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Chapter 2 Installing Interactive Voice Response
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The IP Subsystem panel appears with the General Settings tab displayed.
d
3
Record the information that appears in the MAC Address field. This is the MAC address
of your BCM.
Contact Nortel Support.
a
Call 1-800-4Nortel.
b
Select option 5.
c
Select option 1.
d
Tell the Nortel support prime that you need assistance producing a keycode for Business
Communications Manager IVR.
You are connected to the level 2 Nortel keycode support prime.
e
Tell the support prime that you want to produce a BCM Host Communication keycode
(license file).
Interactive Voice Response Installation and Configuration Guide