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IBM ServicePac® SELECTION GUIDE Nordic Edition - November 2007 This Guide are for reference purpose only - p/n's and prices may be changed without any notice if subject to errors or announcement changes IBM ServicePac® is non-return/non-refundable. Exceptions to this will only be considered within a 30 day period from the date of purchase IBM ServicePac® is no longer subject to the Stock Rotation process and is therefore non-returnable/non-refundable. A ServicePac are only valid in that country where the ServicePac has been purchased Attention: For taxation reasons, all ServicePac orders must be processed and invoiced in the service provision country. ServicePac for Warranty Service Upgrade should best be ordered at the same time as the hardware. In order to avoid loss in coverage-value, it's recommended that purchase is done as close as possible to the Warranty start date, that due to the fact that Warranty Service Upgrade begins and runs in parallel to normal Base Warranty Service and typical response times are provided with the pac within 100 Kms of an IBM Service Centre IBM Onsite Repair ( IOR ) limitations Limitations - The customer must provide fault information to IBM at the time of the customer call placement and provide diagnostic information to the servicer who visits On-Site. In extreme situations IBM may require to remove a Machine in order to complete the repair. IBM reserves the right not to deliver service in Business premises (including Home / Office) if considered not to be appropriate in the standpoint of safety or Electro-Static Discharge protection. The customer must provide the servicers with the factory supplied Preload CD in case of a hardfile failure. The offerings does not include the restoration of any data not loaded at the time of manufacturing. The Customer must provide a suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. Direct access ---> 1'st Level System x 2'nd Level System x 1'st Level System x Options 2'nd Level System x Options Storage Division System x Monitors Implementation OpenPower SAP OpenPower SOF System i WSU System p WSU/MSU Intellistations Maintenance Service Upgrade for # ThinkPad Server Storage IntelliStation DeskTop Display Printer IBM Remote Technical Support # 90 or 180 Days VMWare Linux System x BladeCenter IBM Director CutSheet Printers Workgroup Printers Industrial Printers POS/RSS ServicePacs # 3Year 24x7xSBD 2year ePac's 3year ePac's Multi-Vendor POS/RSS ePac's (MVS) Learning Services # EducationPacs for ClassRoom courses Entries highlighted in blue are new additions or revisions to the previous version of the IBM ServicePac Selection Guide Entries highlighted in red are marked for deletion, and will be removed in the next version of the IBM ServicePac Selection Guide 01-11-2007 1 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8480 8482 8836 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 3 4 4 4 5 5 5 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response PC119 PC120 PC121 PC183 PC189 PC191 PC184 PC190 PC192 61P7391 61P7392 61P7393 96P2640 96P2652 96P2656 96P2642 96P2654 96P2658 1.217 2.512 3.364 2.166 3.685 4.832 2.884 4.832 6.261 164 338 453 292 496 651 388 651 843 1.378 2.842 3.806 2.450 4.168 5.466 3.262 5.466 7.082 1.483 3.060 4.098 2.638 4.488 5.885 3.512 5.885 7.625 PC122 PC123 PC124 PC187 PC193 PC195 PC188 PC194 PC196 61P7416 61P7417 61P7418 96P2648 96P2660 96P2664 96P2650 96P2662 96P2666 1.872 4.685 6.211 2.359 5.451 7.176 3.144 6.968 9.127 252 631 836 323 745 980 430 952 1250 1.818 4.548 6.029 2.492 5.758 7.579 3.321 7.360 9.639 2.263 5.662 7.505 2.906 6.712 8.835 3.871 8.580 11.237 PC125 PC120 PC121 PC185 PC189 PC191 PC186 61P7422 61P7392 61P7393 96P2644 96P2652 96P2656 96P2646 1.916 2.512 3.364 2.178 3.685 4.832 2.910 233 338 453 298 496 651 398 1.959 2.842 3.806 2.301 4.168 5.466 3.074 2.381 3.060 4.098 2.682 4.488 5.885 3.584 System x 205 System x 206 System x 306 3 3 3 4 4 4 5 5 5 8649 System x 225 3 3 3 4 4 4 5 01-11-2007 2 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8673 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 5 5 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above PC190 PC192 96P2654 96P2658 4.832 6.261 651 843 5.466 7.082 5.885 7.625 PC285 PC286 PC287 PC288 PC289 PC290 PC291 PC292 PC293 38R3486 38R3487 38R3488 38R3489 38R3490 38R3491 38R3492 38R3493 38R3494 1.845 3.617 4.157 2.884 4.909 6.454 3.845 6.454 8.389 249 486 558 388 661 869 518 869 1.130 2.088 3.943 4.531 3.262 5.553 7.300 4.350 7.300 9.489 2.248 4.532 5.207 3.512 5.979 7.860 4.683 7.860 10.216 PC294 PC295 PC296 PC297 PC298 PC299 38R3450 38R3451 38R3452 38R3453 38R3454 38R3455 3.037 4.608 4.826 6.120 5.960 8.402 409 620 650 824 802 1.140 3.436 5.212 5.459 6.923 6.742 9.503 3.700 5.612 5.877 7.454 7.259 10.232 PC300 PC301 PC302 PC303 PC304 PC305 38R3462 38R3463 38R3464 38R3465 38R3466 38R3467 3.635 6.189 6.677 10.876 10.876 14.187 489 832 897 1.470 1.470 1.910 4.037 6.872 7.413 12.075 12.075 15.750 4.434 7.547 8.142 13.263 13.263 17.299 System x 305 3 3 3 4 4 4 5 5 5 8648 7973 7975 System x 226 System x 3400 System x 3400 3 3 4 4 5 5 8837 System x 336 3 3 4 4 5 5 8840 01-11-2007 System x 346 3 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8841 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 4 4 5 5 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response PC306 PC307 PC308 PC309 PC310 PC311 38R3474 38R3475 38R3476 38R3477 38R3478 38R3479 4.161 8.335 8.636 10.876 11.652 15.188 559 1.120 1.160 1.470 1.570 2.040 4.621 9.255 9.588 12.075 12.937 16.862 5.075 10.165 10.531 13.263 14.209 18.520 PC332 PC333 PC334 PC335 PC336 PC337 PC338 PC339 PC340 38R3672 38R3673 38R3674 38R3675 38R3676 38R3677 38R3678 38R3679 38R3680 2.339 3.653 4.774 3.864 4.928 6.383 4.935 6.601 8.396 315 492 643 520 663 859 664 888 1.130 2.646 4.132 5.401 4.371 5.575 7.220 5.582 7.466 9.496 2.849 4.449 5.815 4.707 6.002 7.774 6.010 8.039 10.224 PC616 PC617 PC618 PC619 PC620 PC621 42V1162 42V1163 42V1164 42V1165 42V1166 42V1167 1.842 2.945 4.405 5.777 6.853 8.534 247 395 591 774 919 1.150 2.011 3.214 4.806 6.303 7.477 9.311 2.307 3.687 5.514 7.231 8.577 10.682 PC344 PC345 PC346 PC347 38R3840 38R3841 38R3842 38R3843 1.368 1.998 2.634 3.868 184 269 354 519 1.525 2.227 2.935 4.310 1.716 2.505 3.302 4.848 System x 236 3 3 3 4 4 4 5 5 5 8848 7969 System x 326 System x 326 3 3 4 4 5 5 7992 System x 326 3 3 4 4 01-11-2007 4 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type Model covered 8843 8832 7981 Blade HS20 Blade HS20 Blade HS20 8720 8730 8740 8750 Blade Chassis Blade Chassis Blade Chassis Blade Chassis 8852 BladeCent H Chass Years Covered within Pac ePac DKR Euro (€) NKR SKR 5 5 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above 7days x 24hrs - 4hrs. response see above see above see above see above 7days x 24hrs - 4hrs. response see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response PC348 PC349 38R3844 38R3845 3.938 5.879 529 789 4.388 6.550 4.937 7.369 PC441 41C5918 9.271 1.250 10.213 11.342 PC615 42V0923 8.958 1.200 9.774 11.212 PC622 PC623 PC624 PC625 PC626 PC627 42V1196 42V1197 42V1198 42V1199 42V1200 42V1201 1.375 2.036 2.840 3.771 3.913 5.577 185 274 382 507 526 749 1.532 2.270 3.164 4.202 4.360 6.214 1.724 2.553 3.560 4.727 4.905 6.990 PC382 PC383 PC384 PC385 PC386 PC387 40M6851 40M6852 40M6853 40M6854 40M6855 40M6856 743 1.616 1.907 3.016 3.078 4.446 100 218 257 406 415 599 819 1.781 2.102 3.323 3.391 4.899 910 1.978 2.334 3.690 3.766 5.440 PC388 PC389 PC390 40M6863 40M6864 40M6865 557 1.158 1.362 75 156 184 614 1.276 1.501 682 1.417 1.667 3 3 3 3 4 4 5 5 8844 BladeCentre JS21 3 3 4 4 5 5 8487 System x 206 3 3 4 01-11-2007 5 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8489 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 4 5 5 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above see above see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above 5days x 9hrs - 4hrs. response PC391 PC392 PC393 40M6866 40M6867 40M6868 2.118 2.161 3.096 285 291 417 2.334 2.381 3.411 2.592 2.645 3.789 PC400 PC401 PC402 PC403 PC404 PC405 40M6919 40M6920 40M6921 40M6922 40M6923 40M6924 1.182 2.279 3.084 4.898 5.016 7.258 160 307 415 660 675 977 1.304 2.511 3.398 5.397 5.526 7.996 1.448 2.789 3.773 5.993 6.137 8.880 PC394 PC395 PC396 PC397 PC398 PC399 40M6875 40M6876 40M6877 40M6878 40M6879 40M6880 7.502 13.941 11.462 17.421 16.938 22.123 1.010 1.870 1.540 2.340 2.280 2.970 8.176 14.611 12.013 18.259 17.752 23.187 9.397 18.008 14.806 22.503 21.879 28.577 PC435 PC436 PC437 PC438 PC439 PC440 41C5906 41C5907 41C5908 41C5909 41C5910 41C5911 1.387 2.017 2.640 3.746 3.887 5.558 187 271 355 503 522 746 1.547 2.248 2.942 4.174 4.331 6.192 1.740 2.529 3.310 4.695 4.872 6.966 PC444 41C5924 9.665 1.300 10.533 12.107 System x 306 3 3 4 4 5 5 8488 7974 7976 System x 226 System x 3400 System x 3400 3 3 4 4 5 5 8863 8864 System x 366, 3850 System x 3850 3 3 4 4 5 5 8850 Blade LS20 3 01-11-2007 6 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8872 8874 8878 8879 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 4 4 5 5 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above see above see above see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above PC445 PC446 PC447 PC448 PC449 41C5925 41C5926 41C5927 41C5928 41C5929 14.555 13.344 17.980 18.857 24.934 1.960 1.780 2.400 2.510 3.320 15.862 14.531 19.580 20.535 27.152 18.232 16.519 22.257 23.343 30.865 PC450 PC451 PC452 PC453 PC454 PC455 41C5936 41C5937 41C5938 41C5939 41C5940 41C5941 9.266 12.159 13.851 18.436 20.280 27.447 1.250 1.630 1.860 2.480 2.720 3.690 9.712 13.266 14.517 19.322 21.255 28.766 11.970 15.218 17.892 23.814 26.196 35.454 PC471 PC472 PC473 PC474 PC475 PC476 PC477 PC478 PC479 41W9116 41W9117 41W9118 41W9119 41W9120 41W9121 41W9122 41W9123 41W9124 1.459 2.848 3.599 2.192 3.750 4.886 2.925 4.886 6.266 196 383 483 294 503 655 393 655 840 1.553 3.104 3.923 2.333 3.992 5.200 3.113 5.200 6.669 1.827 3.568 4.509 2.745 4.696 6.117 3.662 6.117 7.845 System x 460, 3950 System x 460, 3950 System x 3850 System x 3950 3 3 4 4 5 5 8865 8866 System x 260 System x 3800 3 3 3 4 4 4 5 5 5 8485 8849 4364 01-11-2007 System x 206M System x 306M System x 3250 7 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8490 8491 4365 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 4 4 5 5 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above see above see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response PC480 PC481 PC482 PC483 PC484 PC485 41W9125 41W9126 41W9127 41W9128 41W9129 41W9130 785 1.670 1.948 3.077 3.077 4.490 106 224 262 413 413 602 837 1.778 2.073 3.275 3.275 4.779 984 2.092 2.439 3.852 3.852 5.621 PC486 PC487 PC488 PC489 PC490 PC491 PC492 PC493 PC494 41W9143 41W9144 41W9145 41W9146 41W9147 41W9148 41W9149 41W9150 41W9151 739 1.232 1.614 1.208 1.746 2.290 1.611 2.252 2.884 100 166 217 162 235 308 216 303 388 787 1.369 1.793 1.286 1.939 2.543 1.715 2.502 3.203 926 1.504 1.969 1.513 2.129 2.793 2.017 2.748 3.518 PC534 PC535 PC536 PC537 PC538 PC539 10N3281 10N3282 10N3283 10N3284 10N3285 10N3286 614 752 800 987 987 1.222 83 101 108 133 133 164 645 789 840 1.035 1.035 1.281 794 973 1.035 1.276 1.276 1.579 PC628 PC629 PC630 12X6604 12X6605 12X6606 3.157 4.478 4.870 424 601 654 3.441 4.881 5.072 3.955 5.610 6.105 System x 206M System x 306M System x 3250 3 3 3 4 4 4 5 5 5 8486 System x 100 3 3 4 4 5 5 1735 Console Switch 3 3 4 01-11-2007 8 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 7979 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 4 5 5 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response PC631 PC632 PC633 12X6607 12X6608 12X6609 7.826 8.057 11.527 1.060 1.090 1.550 8.149 8.390 12.003 9.809 10.099 14.447 PC634 PC635 PC636 PC637 PC638 PC639 12X6610 12X6611 12X6612 12X6613 12X6614 12X6615 2.448 3.175 4.054 5.667 5.834 8.166 329 427 544 761 783 1.100 2.668 3.461 4.222 5.901 6.075 8.504 3.067 3.978 5.082 7.103 7.312 10.236 PC640 PC641 PC642 PC643 PC644 PC645 12X6679 12X6680 12X6681 12X6682 12X6683 12X6684 3.496 4.963 6.361 7.929 8.494 11.013 470 666 854 1.070 1.140 1.480 3.811 5.409 6.624 8.256 8.845 11.468 4.380 6.217 7.973 9.938 10.646 13.803 PC650 PC651 PC652 PC653 PC654 PC655 12X6881 12X6882 12X6883 12X6884 12X6885 12X6886 1.375 1.972 2.628 3.444 3.816 4.735 185 265 353 463 513 636 1.532 2.198 2.928 3.837 4.252 5.276 1.724 2.473 3.294 4.317 4.784 5.935 PC668 PC669 PC670 PC671 12X7051 12X7052 12X7053 12X7054 1.290 2.260 2.750 3.604 174 304 369 484 1.407 2.464 2.864 3.754 1.617 2.832 3.447 4.518 System x 3650 3 3 4 4 5 5 7978 System x 3550 3 3 4 4 5 5 7977 System x 3500 3 3 4 4 5 5 8853 Blade HS21 3 3 4 4 01-11-2007 9 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 7971 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 5 5 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response PC672 PC673 12X7055 12X7056 3.983 4.973 535 668 4.148 5.179 4.993 6.233 PC674 PC675 PC676 PC677 PC678 PC679 12X7057 12X7058 12X7059 12X7060 12X7061 12X7062 2.036 4.369 4.806 7.202 7.922 10.737 274 587 645 967 1.070 1.450 2.219 4.762 5.355 8.025 8.826 11.962 2.551 5.473 6.024 9.028 9.930 13.457 PC680 PC681 PC682 PC683 PC684 PC685 12X7150 12X7151 12X7152 12X7153 12X7154 12X7155 5.805 10.392 11.418 16.924 17.483 24.262 779 1.400 1.540 2.280 2.350 3.260 6.327 11.326 11.889 17.623 18.205 25.263 7.272 13.018 14.310 21.212 21.912 30.408 PC686 PC687 PC688 PC689 PC690 PC691 PC692 PC693 PC694 43X3719 43X3720 43X3721 43X3722 43X3723 43X3724 43X3725 43X3726 43X3727 1.531 3.143 4.095 2.248 3.774 5.569 2.936 4.640 6.946 205 420 547 301 505 745 393 620 928 1.594 3.272 4.466 2.341 3.928 5.803 3.057 4.830 7.230 1.894 3.936 5.128 2.816 4.724 6.979 3.681 5.816 8.709 PC805 46D4069 894 120 932 1.107 Blade LS21 3 3 4 4 5 5 7972 Blade LS41 3 3 4 4 5 5 8877 System x 3755 3 3 3 4 4 4 5 5 5 7984 7940 System x 3455 System x 3455 3 01-11-2007 10 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 7941 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 4 4 5 5 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response PC806 PC807 PC808 PC809 PC810 46D4070 46D4071 46D4072 46D4073 46D4074 1.680 2.088 2.816 3.183 4.101 226 280 378 427 550 1.750 2.173 2.932 3.314 4.269 2.078 2.582 3.483 3.936 5.071 PC695 PC696 PC697 PC698 PC699 PC700 PC701 PC702 PC703 43X3833 43X3834 43X3835 43X3836 43X3837 43X3838 43X3841 43X3842 43X3843 1.032 1.827 2.446 1.633 2.772 3.635 2.171 3.635 4.718 139 246 329 220 373 489 292 489 634 1.147 2.029 2.717 1.814 3.078 4.037 2.411 4.037 5.239 1.260 2.229 2.984 1.992 3.381 4.434 2.648 4.434 5.754 PC711 PC712 PC713 PC714 PC715 PC716 PC717 PC718 PC719 43X3850 43X3851 43X3852 43X3853 43X3854 43X3855 43X3856 43X3857 43X3858 1.533 2.446 3.222 2.296 3.567 4.599 3.066 4.687 5.951 206 329 433 309 479 618 412 630 800 1.703 2.717 3.578 2.550 3.961 5.107 3.405 5.204 6.608 1.870 2.984 3.930 2.801 4.350 5.609 3.740 5.716 7.257 PC720 PC721 PC722 43X3859 43X3860 43X3861 938 1.921 2.544 126 258 342 977 2.001 2.650 1.176 2.408 3.189 System x 3455 3 3 3 4 4 4 5 5 5 4347 xSeries 3105 3 3 3 4 4 4 5 5 5 4362 System x 3200 3 3 4 01-11-2007 11 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 4363 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 4 5 5 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 7days x 24hrs - 4hrs. response see above see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response PC723 PC724 PC725 43X3862 43X3863 43X3864 3.829 4.227 5.352 514 568 719 3.988 4.403 5.574 4.800 5.299 6.708 PC726 PC727 PC728 PC729 PC730 PC731 43X4095 43X4096 43X4097 43X4098 43X4099 43X4100 2.724 3.643 4.722 6.791 7.922 9.940 366 489 634 912 1.070 1.340 3.035 4.059 5.262 7.567 8.826 11.074 3.415 4.566 5.919 8.512 9.930 12.458 PC739 PC740 PC741 PC742 PC743 PC744 44J8025 44J8026 44J8027 44J8028 44J8029 44J8030 1.351 1.987 2.584 3.291 3.767 4.662 182 267 348 442 506 627 1.473 2.166 2.870 3.655 4.183 5.176 1.693 2.490 3.152 4.014 4.594 5.685 PC778 44J8651 10.386 1.400 11.319 13.010 PC782 PC783 PC784 PC785 PC786 PC787 PC788 PC789 44T6174 44T6175 44T6176 44T6177 44T6178 44T6179 44T6180 44T6181 1.430 2.720 3.042 2.145 3.684 4.205 2.860 4.587 192 366 409 288 495 565 384 616 1.559 2.966 3.316 2.338 4.015 4.583 3.117 4.999 1.792 3.408 3.811 2.687 4.615 5.268 3.583 5.746 System x 3200 3 3 4 4 5 5 7985 System x 3655 3 3 4 4 5 5 7995 Blade HS21 8740 8750 Blade Chassis Blade Chassis 3 3 3 3 4 4 4 5 5 01-11-2007 12 1st Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except. where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type Model covered 7996 Blade Centre 8886 Blade Chassis Years Covered within Pac ePac DKR Euro (€) NKR SKR 5 7days x 24hrs - 4hrs.response see above 7days x 24hrs - 4hrs. response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above PC790 44T6182 5.520 741 6.016 6.915 PC811 46D4062 10.061 1.350 10.471 12.440 PC812 PC813 PC814 PC815 PC816 PC817 46D4063 46D4064 46D4065 46D4066 46D4067 46D4068 5.466 8.713 11.329 15.206 17.816 22.130 734 1.170 1.520 2.040 2.390 2.970 5.689 9.068 11.790 15.826 18.542 23.031 6.759 10.773 14.007 18.801 22.028 27.361 3 3 3 4 4 5 5 7141 01-11-2007 System x 3850 13 2nd Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8677 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 3Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 4Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5Yrs onsite NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response PC139 61P7613 7.614 1.030 8.612 9.272 PC203 PC204 PC205 PC206 PC207 PC208 96P2878 96P2880 96P2882 96P2884 96P2886 96P2888 11.383 20.393 23.395 35.407 35.407 50.420 1.596 2.859 3.280 4.964 4.964 7.070 12.838 23.001 26.386 39.933 39.933 56.866 14.014 25.107 28.802 43.591 43.591 62.074 PC213 PC98 PC99 PC214 PC216 PC217 PC215 PC218 PC219 14R1058 61P7240 61P7242 14R1060 14R1064 14R1066 14R1062 14R1068 14R1070 2.691 3.858 5.242 4.454 5.633 7.389 5.691 7.082 9.177 363 519 706 600 758 995 766 953 1.240 3.045 4.364 5.930 5.038 6.372 8.358 6.437 8.010 10.380 3.278 4.699 6.384 5.425 6.861 8.999 6.931 8.624 11.176 PC223 PC224 PC225 PC226 PC227 PC228 14R1572 14R1573 14R1574 14R1575 14R1576 14R1577 9.049 15.164 15.849 20.614 21.458 28.343 1.220 2.040 2.130 2.770 2.890 3.810 10.235 17.150 16.983 22.089 22.993 30.370 11.020 18.466 19.546 25.422 26.463 34.953 PC235 PC236 PC237 14R1653 14R1654 14R1655 4.941 6.031 6.550 665 812 882 5.589 6.821 7.408 6.018 7.344 7.977 System x Blade 3 3 4 4 5 5 8870 System x 445 3 3 3 4 4 4 5 5 5 8835 System x 325 3 3 4 4 5 5 8862 System x 365 3 3 4 01-11-2007 14 2nd Level System x Servers Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise. All services include attached IBM Netfinity Expansion Enclosures, with M/T of: 3517, 3518, 3519, 3520. Monitors and Flat panels are not covered in these offerings Type 8842 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 4 5 5 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above PC238 PC239 PC240 14R1656 14R1657 14R1658 8.601 8.601 11.171 1.160 1.160 1.510 9.728 9.728 12.635 10.474 10.474 13.604 PC274 PC275 PC276 PC277 PC278 PC279 29R5792 29R5793 29R5794 29R5795 29R5796 29R5797 3.204 4.556 4.608 6.505 6.870 9.280 432 613 620 876 925 1.250 3.625 5.154 5.212 7.358 7.771 10.496 3.903 5.549 5.612 7.922 8.367 11.301 PC260 PC261 29R5440 29R5441 2.063 3.322 278 447 2.335 3.561 2.514 4.098 Blade JS 20 3 3 4 4 5 5 8676 System x 335 3 3 8839 01-11-2007 Blade HS 40 15 1st Level System x Storage Options Up to 5 years of On-Site repair Service with a NBD or 4 hour On-Site Response target. Coverage only valid if registration of the ServicePac is carried out.The offering is valid from the purchase date of the ServicePac and runs concurrently with the Machine warranty period. Further details can be found in PLET ZS05-0191on www.ibm.com/common/ssi Type 1735 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 4 4 5 5 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response 5days x 9hrs - 4hrs. response 7days x 24hrs - 4hrs. response see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response PC534 PC535 PC536 PC537 PC538 PC539 10N3281 10N3282 10N3283 10N3284 10N3285 10N3286 614 752 800 987 987 1.222 83 101 108 133 133 164 645 789 840 1.035 1.035 1.281 794 973 1.035 1.276 1.276 1.579 PC356 PC357 PC358 PC359 PC360 PC361 PC362 PC363 PC364 38R3927 38R3873 38R3874 38R3928 38R3875 38R3876 38R3929 38R3877 38R3878 5.941 10.203 13.709 10.338 14.741 18.875 13.779 18.875 24.239 800 1.380 1.850 1.400 1.990 2.540 1.860 2.540 3.270 6.720 11.540 15.505 11.692 16.672 21.347 15.585 21.347 27.414 7.235 12.425 16.694 12.589 17.951 22.984 16.780 22.984 29.517 PC365 PC366 PC367 PC368 PC369 PC370 PC371 PC372 PC373 38R3933 38R3885 38R3886 38R3934 38R3887 38R3888 38R3935 38R3889 38R3890 8.114 13.183 17.945 14.113 19.355 25.002 18.817 25.002 32.058 1.100 1.780 2.420 1.900 2.610 3.370 2.540 3.370 4.320 9.177 14.911 20.296 15.962 21.891 28.277 21.282 28.277 36.257 9.881 16.054 21.853 17.186 23.570 30.445 22.914 30.445 39.038 PC705 PC706 43X3844 43X3845 1.876 4.093 252 550 1.954 4.262 2.352 5.130 Console Switch 3 3 3 4 4 4 5 5 5 1701 DS300 3 3 3 4 4 4 5 5 5 1700 DS400 3 3 01-11-2007 16 1st Level System x Storage Options Up to 5 years of On-Site repair Service with a NBD or 4 hour On-Site Response target. Coverage only valid if registration of the ServicePac is carried out.The offering is valid from the purchase date of the ServicePac and runs concurrently with the Machine warranty period. Further details can be found in PLET ZS05-0191on www.ibm.com/common/ssi Type 1727 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 4 4 5 5 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above PC707 PC708 PC709 PC710 43X3846 43X3847 43X3848 43X3849 4.831 7.781 7.781 11.475 649 1.050 1.050 1.540 5.032 8.102 8.102 11.949 6.056 9.752 9.752 14.383 PC733 PC734 PC735 PC736 PC737 PC738 44J8019 44J8020 44J8021 44J8022 44J8023 44J8024 3.035 7.284 8.705 14.368 14.368 21.452 408 979 1.170 1.930 1.930 2.890 3.370 8.087 9.664 15.952 15.952 23.817 3.701 8.883 10.615 17.521 17.521 26.159 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above PC791 PC792 PC793 PC794 PC795 PC796 46D3473 46D3474 46D3475 46D3476 46D3477 46D3478 2.169 4.102 4.750 7.338 7.023 10.113 292 551 638 985 943 1.360 2.365 4.471 5.178 7.997 7.654 11.022 2.718 5.139 5.951 9.192 8.798 12.669 EXP 3000 3 3 4 4 5 5 1726 DS3200 / 3400 DS3300 3 3 4 4 5 5 8765 01-11-2007 LTO 17 2nd Level System x Storage Options ServicePac with 3 to 5 years coverage for Expansion units for System x Servers from PCD System x Options Type 1733 01-11-2007 Model covered EXP 400 Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above PC221 PC222 14R1477 14R1479 3.609 7.614 485 1.030 3.861 8.145 4.337 9.151 18 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type 1710 SAP Model covered Years 3 3 DS4000, EXP100 10J, 10X 3 3 1710 SOF DS4000, EXP100 10U 3 3 1722 SAP DS4300, FaStT600 60J, 60K, 60L, 60X, 6LJ, 6LX 3 3 1722 SOF DS4300, FaStT600 6LU, 60U 3 4 5 1724 SAP DS4000 1XP 3 4 5 1724 SAP DS4100, FaStT100 10J, 1SC, 1SJ 3 4 5 01-11-2007 Covered within Pac ePac DKR Euro (€) NKR SKR 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response 7days x 24hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response 7days x 24hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response 7days x 24hrs - 4hrs.response 7days x 24hrs - 4hrs.response SD18 SD19 14R1497 14R1499 9.909 15.291 1.340 2.060 10.916 16.356 12.122 18.375 SD360 SD361 44J8535 44J8536 9.907 15.289 1.340 2.070 10.916 16.358 12.122 18.376 SD16 SD17 14R1489 14R1491 14.149 19.652 1.900 2.640 15.135 21.020 17.003 23.616 SD362 SD363 44J8537 44J8538 14.149 19.652 1.900 2.640 15.136 21.020 17.003 23.614 SD43 SD45 SD47 39K3018 39K3020 39K3022 32.625 47.650 61.814 4.390 6.420 8.320 35.939 52.489 68.091 39.911 58.291 75.618 SD37 SD39 SD41 38R2994 39K3010 39K3012 40.615 57.318 74.355 5.470 7.720 10.010 45.934 63.138 81.905 49.457 70.117 90.959 SD364 SD365 SD366 44J8539 44J8540 44J8541 40.613 57.320 74.354 5.470 7.730 10.010 45.935 63.138 81.905 49.458 70.119 90.961 19 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type Model covered 1724 SOF DS4100, FaStT100 100 Years 3 3 1740 SAP DS4000, EXP700/710 1RX, 71J 3 3 1740 SOF DS4000, EXP700/710 1RU, 710 3 3 1742 SAP DS4400, DS4500, FaStT700/900 all mdls 4 4 1750 SOF DS6800 511 4 4 1750 SOF DS6000 EX1 3 3 1812 SOF EXP810 81A, 81S 3 3 1812 01-11-2007 EXP810 Covered within see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - SBD response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - SBD response 7days x 24hrs - 4hrs.response see above Pac ePac DKR Euro (€) NKR SKR SD61 SD62 40M6847 40M6848 5.295 5.827 713 785 5.833 6.420 6.478 7.130 SD367 SD368 44J8542 44J8543 5.296 5.829 713 786 5.831 6.419 6.475 7.128 SD64 SD66 40M7613 40M7615 12.819 17.805 1.730 2.400 14.122 19.614 15.683 21.782 SD48 SD49 39K3025 39K3026 27.095 38.472 3.650 5.180 29.847 42.379 33.146 47.063 SD50 SD51 39K3029 39K3030 13.823 19.626 1.860 2.650 15.227 21.619 16.910 24.009 SD249 SD250 42V1248 42V1249 4.842 7.364 649 987 5.283 8.035 6.061 9.217 SD251 SD252 42V1250 42V1251 4.842 7.364 649 987 5.283 8.035 6.061 9.217 20 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type Model covered SAP 81H Years 3 3 1812 SAP EXP420 8VH 3 3 1812 SOF EXP810 81T 3 3 1814 SAP DS4200 7VH 3 3 1814 SOF DS4700 70A, 70S 3 3 1814 SOF DS4700 72A, 72S 3 3 1814 SAP DS4700, EXP810 70H 3 3 1814 SAP 01-11-2007 DS4700 72H Covered within see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - SBD response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above Pac ePac DKR Euro (€) NKR SKR SD346 SD347 43X3560 43X3561 4.163 6.335 559 851 4.336 6.597 5.219 7.941 SD369 SD370 44J8544 44J8545 4.841 7.362 649 987 5.283 8.037 6.065 9.215 SD338 SD339 43X3552 43X3553 13.480 14.830 1.810 1.990 14.037 15.442 16.895 18.586 SD272 SD273 12X6616 12X6617 14.977 16.474 2.010 2.220 15.596 17.154 18.772 20.648 SD274 SD275 12X6618 12X6619 18.621 20.484 2.500 2.750 19.389 21.329 23.338 25.673 SD276 SD277 12X6620 12X6621 14.977 16.474 2.010 2.220 15.596 17.154 18.772 20.648 SD278 SD279 12X6622 12X6623 18.621 20.484 2.500 2.750 19.389 21.329 23.338 25.673 21 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type 1814 SOF Model covered Years 3 3 DS4700 70T 3 3 1814 SOF DS4700 72T 3 3 1815 SAP DS4800 82H, 80H 3 3 1815 SOF DS4800 82A, 80A 3 3 1815 SAP DS4800 84H 3 3 1815 SOF DS4800 84A 3 3 1815 SOF DS4800 88A 3 01-11-2007 Covered within Pac ePac DKR Euro (€) NKR SKR 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response SD371 SD372 44J8546 44J8547 14.974 16.476 2.010 2.230 15.598 17.157 18.771 20.646 SD373 SD374 44J8548 44J8549 18.622 20.482 2.500 2.760 19.389 21.330 23.340 25.678 SD67 SD68 41E8669 41E8670 9.689 12.169 1.300 1.630 10.504 13.192 11.956 15.015 SD375 SD376 44J8550 44J8551 9.689 12.168 1.300 1.640 10.507 13.194 11.955 15.014 SD69 SD70 41E8671 41E8672 10.987 13.793 1.470 1.850 11.910 14.952 13.556 17.018 SD377 SD378 44J8552 44J8553 10.986 13.792 1.470 1.860 11.913 14.951 13.557 17.018 SD209 SD210 41W9131 41W9132 18.447 23.162 2.480 3.110 19.106 23.990 23.103 29.009 SD211 41W9133 18.447 2.480 19.106 23.103 22 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type 1815 SAP Model covered Years 3 DS4800 88H 1 1 3 3 2005 SOF SAN Switch H08 1 1 3 3 2005 SOF SAN Switch H16 3 3 2005 SAP SAN Switch 32B 3 3 2005 SOF SAN Switch B32 3 3 2005 SOF SAN Switch B16 3 3 01-11-2007 Covered within Pac ePac DKR Euro (€) NKR SKR 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 5days x 9hrs - NBD response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 5days x 9hrs - NBD response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response SD212 41W9134 23.162 3.110 23.990 29.009 SD22 SD23 SD24 SD25 29R5402 29R5403 29R5404 29R5405 1.986 2.679 8.331 11.408 268 361 1.130 1.540 2.248 3.030 9.424 12.903 2.420 3.263 10.146 13.892 SD26 SD27 SD28 SD29 29R5406 29R5407 29R5408 29R5409 3.460 4.691 14.548 20.958 466 632 1.960 2.820 3.915 5.306 16.455 23.703 4.215 5.713 17.716 25.521 SD71 SD72 41E8677 41E8678 24.673 32.384 3.320 4.350 25.691 33.720 30.923 40.587 SD379 SD380 44J8554 44J8555 24.675 32.384 3.330 4.360 25.688 33.718 30.923 40.585 SD217 SD218 41W9787 41W9788 5.582 6.624 748 888 6.090 7.228 6.987 8.291 SD223 SD224 10N3035 10N3036 5.582 6.624 748 888 6.090 7.228 6.987 8.291 23 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type Model covered 2005 SAP SAN Switch 16B Years 3 3 2005 SOF SAN Switch B64 3 3 2005 SAP SAN Switch 64B 3 3 2005 SOF SAN Switch R18 3 3 2005 SAP SAN Switch 18R 3 3 2005 SAP SAN Switch 5KB 3 3 2005 SOF SAN Switch B5K 3 1 3 01-11-2007 Covered within see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 7days x 24hrs - 4hrs.response 7days x 24hrs - 4hrs.response Pac ePac DKR Euro (€) NKR SKR SD264 SD265 42V1876 42V1877 37.781 43.449 5.070 5.830 39.339 45.240 47.351 54.454 SD266 SD267 42V1878 42V1879 37.781 43.449 5.070 5.830 39.339 45.240 47.351 54.454 SD268 SD269 42V1880 12X6600 51.506 59.230 6.920 7.950 53.630 61.672 64.552 74.231 SD270 SD271 12X6601 12X6602 51.506 59.230 6.920 7.950 53.630 61.672 64.552 74.231 SD480 SD481 44T5896 44T5897 19.609 22.251 2.640 2.990 21.370 24.249 24.562 27.872 SD482 SD483 44T5898 44T5899 19.609 22.251 2.640 2.990 21.370 24.249 24.562 27.872 SD52 SD53 SD54 39K2411 39K2412 39K2413 2.471 563 3.542 333 76 477 2.722 621 3.903 3.023 690 4.334 24 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type Model covered 2006 SAP Fibre Switch L10 Years 3 3 2026 SAP SAN Switch SAN12M-1 12E 3 3 2026 SAP SAN Switch SAN12M-1 E12 3 3 2026 SOF San Switch SAN24M-1 224 3 3 2026 SOF San Switch 416 3 3 2026 SOF San Switch 432 3 3 2026 SAP San Switch 16E 3 3 2026 01-11-2007 San Switch Covered within see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above Pac ePac DKR Euro (€) NKR SKR SD57 SD55 40M6792 40M6790 7.766 9.209 1.050 1.240 8.555 10.145 9.501 11.266 SD381 SD382 44J8556 44J8557 7.768 9.211 1.060 1.240 8.559 10.144 9.503 11.264 SD58 SD56 40M6793 40M6791 16.306 19.335 2.200 2.700 17.963 21.299 19.948 23.653 SD213 SD214 41W9783 41W9784 19.494 21.834 2.330 2.610 21.290 23.846 22.059 24.708 SD215 SD216 41W9785 41W9786 24.776 28.211 2.960 3.370 27.058 30.810 28.036 31.924 SD219 SD220 10N3031 10N3032 19.494 21.834 2.330 2.610 21.290 23.846 22.059 24.708 SD221 SD222 10N3033 10N3034 24.776 28.211 2.960 3.370 27.058 30.810 28.036 31.924 25 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type Model covered SAP 32E 2109 SOF SAN Switch F32 Years 3 3 3 3542 3552 SAP FaStT200 (1RX, 2RX) FaStT500 (1RX) 1RX, 2RX 3 3 3542 3552 SOF FaStT200 (1RU, 2RU) FaStT500 (1RU) 1RU, 2RU 3 3 3560 SAP FaStT EXP500 1RX 3 3 3560 SOF FaStT EXP500 1RU 3 3 3573 SOF TS3200 L4U, S34, L34 3 3 3573 01-11-2007 TS3200 Covered within see above 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above Pac ePac DKR Euro (€) NKR SKR SD73 41E8681 27.253 3.650 29.543 33.626 SD64 SD66 40M7613 40M7615 12.819 17.805 1.730 2.400 14.122 19.614 15.683 21.782 SD383 SD384 44J8558 44J8559 12.816 17.803 1.740 2.400 14.126 19.613 15.682 21.784 SD63 SD65 40M7612 40M7614 1.021 2.551 138 344 1.126 2.811 1.251 3.122 SD385 SD386 44J8560 44J8561 1.018 2.551 139 344 1.130 2.814 1.253 3.120 SD256 SD257 42V1868 42V1869 9.869 11.347 1.330 1.530 10.277 11.816 12.370 14.222 SD258 SD259 42V1870 42V1871 9.869 11.347 1.330 1.530 10.277 11.816 12.370 14.222 26 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type Model covered SAP L3H, F3H, F4H, L4H, S4H Years 3 3 3573 SOF TS3100 S32, L32 3 3 3573 SAP TS3100 L3S, F3S, L2U, F4S, L4S, S4S 3 3 3580 SOF LTO Tape Drive H23, L23, H13, L13 3 3 3580 SAP LTO Tape Drive L3H 3 3 3580 SOF LTO Tape Drive L33 3 3 3580 SOF LTO Tape Drive H3L 3 3 3580 SAP 01-11-2007 LTO Tape Drive L3E Covered within see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above Pac ePac DKR Euro (€) NKR SKR SD260 SD261 42V1872 42V1873 5.480 6.303 736 846 5.707 6.564 6.870 7.900 SD262 SD263 42V1874 42V1875 5.480 6.303 736 846 5.707 6.564 6.870 7.900 SD14 SD15 14R1493 14R1495 6.876 8.995 923 1.210 7.356 9.367 8.264 11.274 SD59 SD60 40M6798 40M6799 7.357 8.094 990 1.090 8.105 8.917 9.001 9.902 SD387 SD388 44J8562 44J8563 7.356 8.096 991 1.100 8.103 8.915 9.002 9.906 SD389 SD390 44J8564 44J8565 4.393 5.502 591 740 4.881 6.109 5.359 6.710 SD358 SD359 44J7780 44J7781 4.393 5.500 590 739 4.878 6.107 5.357 6.708 27 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type 3580 SAP Model covered Years 3 3 LTO Tape Drive L4X, S4X 3 3 3580 SOF LTO Tape Drive L43, S43 3 3 3 3581 SAP Tape Autoloader F3H, L3H 3 3 3 3581 SOF Tape Autoloader F28, F38, H13, H17, H23, L13, L17, L23, L28, L38 3 3 3582 SOF Tape Library L23 3 7204 SOF External Drive All mdls 7205 SOF External Drive All mdls 3 01-11-2007 Covered within Pac ePac DKR Euro (€) NKR SKR 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above 5days x 9hrs - NBD response 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response see above see above SD476 SD477 44T5892 44T5893 4.581 5.496 615 738 4.993 5.990 5.739 6.885 SD478 SD479 44T5894 44T5895 4.581 5.496 615 738 4.993 5.990 5.739 6.885 SD30 SD31 SD32 29R5418 29R5419 29R5420 5.127 6.088 7.370 690 819 992 5.799 6.887 8.336 6.244 7.415 8.976 SD391 SD392 SD393 44J8566 44J8567 44J8568 5.126 6.090 7.368 691 819 992 5.798 6.888 8.334 6.247 7.416 8.980 SD20 SD21 29R5343 29R5344 8.972 12.818 1.210 1.730 10.148 14.497 10.927 15.609 SD280 12X6710 6.309 847 6.570 7.908 SD281 12X6711 14.258 1.920 14.846 17.870 28 IBM Storage Products for System x Storage Expansion units from IBM Storage System Division (SSD) Type Model covered 7206 SOF External Drive All mdls 7207 SOF External Drive All mdls 7210 SOF External Drive All mdls 7212 SOF External Drive All mdls Years 3 3 3 3 01-11-2007 Covered within Pac ePac DKR Euro (€) NKR SKR 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response see above see above 7days x 24hrs - 4hrs.response see above see above SD282 12X6712 9.451 1.270 9.842 11.846 SD283 12X6713 8.160 1.100 8.497 10.228 SD284 12X6714 2.075 279 2.161 2.602 SD285 12X6715 4.067 546 4.235 5.098 29 System x Monitors 3 years IBM Courier Exchange ( ICE ) with Next Business Day ( NBD ) response. Type 4938 4942 4943 4944 4945 01-11-2007 Model covered 17" CRT 15" TFT 17" TFT 19" TFT 20" TFT Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 IBM Courier Exchange NBD see above see above see above see above see above PC582 10N3973 437 59 477 548 30 IBM Implemenation for Server & Storage IBM Implementation ServicePac for a broad range of System and SoftWare solutions Only available in Denmark For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance Type Product Implementation ServicePac for: Pac ePac DKR 1812, 1814, 1815 1750, 2421, 2422, 2423, 2424 2863 2864, 2865, 2866, 2867, 2868 5608 5608 9405, 9406 9110, 9115, 9131, 9116, 9117, 9118, 9119 All All All All DS4000 DS6000 /DS8000 N3700 N5000 / N7000 TotalStorage TotalStorage System i System p System x System x System x System x Disk Systems DS4000 Disk Systems DS6000 / DS8000 Network Attached Storage Systems N3700 Network Attached Storage Systems N5000 / N7000 Storage SW TotalStorage Productivity Center (Basic) Storage SW TotalStorage Productivity Center (Plus) System i System p System x (BladeCenter) System x (Pre-Assembled BladeCenter) System x, IBM Director System x, VMWare IM001 IM002 IM003 IM004 IM005 IM006 IM007 IM008 IM009 IM010 IM011 IM012 44J8191 44J8192 44J8193 44J8194 44J8195 44J8196 44J8197 44J8198 44J8342 44J8343 44T6201 44T6211 54.007 40.508 40.508 45.007 54.007 94.516 54.007 54.007 40.508 27.003 40.710 40.710 44J8191 - IBM-implementeringsservice - ServicePac til disksystemer (DS4000) Installation af én storagecontroller og op til ti storageenheder. Installation af Storage Manager på én server. Installation af hostsoftware på op til fem hosts. Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af Storage-systemet. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 32 timer. 44J8192 - IBM-implementeringsservice - ServicePac til disksystemer (DS6000/DS8000) Installation af en DS6000 eller DS8000 ved brug af Storage Manager eller disksystemets kommandolinjeinterface. Installation af SDD (Storage Device Driver) og om nødvendigt devicedrivere på op til to servere pr. platform. Installation af aktiveringsnøgler, allokering af diske, oprettelse af diskgrupper, adapterkonfigurationer og hosttilknytninger Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af Storage-systemet. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 40 timer. 01-11-2007 31 IBM Implemenation for Server & Storage IBM Implementation ServicePac for a broad range of System and SoftWare solutions Only available in Denmark For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance Type Product Implementation ServicePac for: Pac ePac DKR 44J8193 - IBM-implementeringsservice - ServicePac til NAS-systemer (Network Attached Storage) (N3700) Installation af en N3700 Model A10 eller Model A20 for adgang af op til fem hosts, der hver bruger op til to CIFS-adgange (Common Internet File System) to NFS-adgange (Network File System) eller to iSCSI-LUN'er (Internet Small Computer System Interface-Logical Unit Number). Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af NAS-systemet (Network Attached Storage). To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 24 timer. 44J8194 - IBM-implementeringsservice - ServicePac til NAS-systemer (Network Attached Storage) (N5000/N7000) Installation af en N5000 eller N7000 Model A10 eller Model A20 for adgang af op til fem hosts, der hver bruger op til to CIFS-adgange(Common Internet File System), to NFS-adgange (Network File System), to iSCSI-LUN'er (Internet Small Computer System Interface-Logical Unit Number) eller to FCP-LUN'er (Fiber Channel Protocol-Logical Unit Number). Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af NAS-systemet (Network Attached Storage). To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 32 timer. 44J8195 - IBM-implementeringsservice - ServicePac til storagesoftware - TotalStorage Productivity Center (grundlæggende) Grundlæggende implementering Installation af op til to data-agenter på den understøttede styresystemsplatform, en fabric-agent på de understøttede styresystemer og/eller enheder og en CIMOM-agent-server til en understøttet IBM-storageenhed. Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af TotalStorage Productivity Center. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 32 timer. 44J8196 - IBM-implementeringsservice - ServicePac til storagesoftware - TotalStorage Productivity Center (plus) Plus-Implementering Installation af op til fem data-agenter på de understøttede styresystemsplatforme, op til to fabric-agenter på de understøttede systemer og/eller enheder og op til tre CIMOM-agent-servere til en understøttet IBM-storageenhed. Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af TotalStorage Productivity Center. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 56 timer. 01-11-2007 32 IBM Implemenation for Server & Storage IBM Implementation ServicePac for a broad range of System and SoftWare solutions Only available in Denmark For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance Type Product Implementation ServicePac for: Pac ePac DKR 44J8197 - IBM-implementeringsservice - ServicePac til System i (LPAR-implementering) Installation af op til fire LPAR'er ved brug af Hardware Management Console og partitionering af hardwaren (hukommelse, CPU, I/O, ydre enheder) ved brug af Hardware Management Console. Installation af System i-styresystemet, i5/OS, på hver LPAR. Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af LPAR'er på System i. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 32 timer 44J8198 - IBM-implementeringsservice - ServicePac til System p (LPAR-implementering) Installation af op til to LPAR'er ved brug af Hardware Management Console og partitionering af hardwaren (hukommelse, CPU, I/O, ydre enheder) ved brug af Hardware Management Console. Installation af System p-styresystemet, AIX, på hver LPAR. Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af LPAR'er på System p. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 32 timer. 44J8342 - IBM-implementeringsservice - ServicePac til System x (BladeCenter) Opsætning af BladeCenter i rack. Opdatering af BIOS og firmware som påkrævet. Installation af op til fire bladeservermoduler i BladeCenter. Installation af et understøttet Microsoft-styresystem eller et understøttet Linux-styresystem samt konfiguration af grundlæggende netværksfunktioner. Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af BladeCenter. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 24 timer. 01-11-2007 33 IBM Implemenation for Server & Storage IBM Implementation ServicePac for a broad range of System and SoftWare solutions Only available in Denmark For further information refer to Plet R44631F or the Operational Guide www.ibm.com/services/Europe/maintenance Type Product Implementation ServicePac for: Pac ePac DKR 44J8343 - IBM-implementeringsservice - ServicePac til System x (præmonteret BladeCenter) Opdatering af BIOS og firmware som påkrævet. Installation af op til fire bladeservermoduler i BladeCenter. Installation af et understøttet Microsoft-styresystem eller et understøttet Linux-styresystem samt konfiguration af grundlæggende netværksfunktioner. Udførelse af IBM-standardinstallationstest med henblik på at verificere funktionen af BladeCenter. To timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 16 timer. 44T6201 - IBM-implementeringsservice - ServicePac til IBM Director Udførelse af en planlægningssession med henblik på at implementere IBM Director med én styringsserver og op til to styrede systemer. Installation og konfiguration af IBM Director Server på ét understøttet system og IBM Director Agent og IBM Director Console på op til to understøttede systemer. Test og verifikation af funktionen af IBM Director og to timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 24 timer. 44T6211 - IBM-implementeringsservice - ServicePac til VMware for ESX Server Udførelse af en planlægningssession med henblik på at implementere VMware ESX Server på ét understøttet system. Installation og konfiguration af VMware ESX Server til understøttelse af op til fire virtuelle maskiner inden for ét enkelt understøttet system. Test og verifikation af funktionen af VMware ESX Server og de virtuelle maskiner samt to timers grundlæggende uddannelse af op til to af kundens medarbejdere. Varighed af service: 24 timer. 01-11-2007 34 OpenPower SAP HW Warranty Service Upgrades These ServicePacs provide up to 5 years of hardware maintenance service incl. the warranty period with a Same Business Day response. 5 x 9 IBM On-site Repair, SBD Response Time = Call registration no later than 12:00 hour in order for SBD Response to be carried out. 7 x 24 IBM On-Site Repair, SBD Response Time = Call registrated after 18:00 hour will be served with an average 6 hour response time. For details on this offering - refer to announcement letter ( PLET ) ZS04-0178 on www.ibm.com/common/ssi Type 9124 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 4 4 5 5 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above see above see above see above see above see above see above see above PC350 PC351 PC352 PC353 PC354 PC355 38R3855 38R3856 38R3857 38R3858 38R3859 38R3860 10.100 14.523 14.939 20.041 20.861 27.149 1.360 1.960 2.010 2.700 2.810 3.660 11.424 16.426 16.897 22.667 23.594 30.705 12.300 17.685 18.193 24.405 25.404 33.060 PC376 PC377 PC378 PC379 PC380 PC381 40M6810 40M6811 40M6812 40M6813 40M6814 40M6815 2.619 5.505 6.694 10.547 10.757 14.826 353 741 901 1.420 1.450 2.000 2.886 6.065 7.375 11.618 11.850 16.332 3.205 6.736 8.190 12.903 13.160 18.138 HV4 720 3 3 4 4 5 5 9123 01-11-2007 HV2 1A1, 1A2, 1A3 1A4, 1A5, 1A6 1A7, 1A8, 1B1 1B2, 1B3, 1B4 1B5, 1B6, 1C1 1C2, 1C3, 1C5 1C6 35 OpenPower SOF HW Warranty Service Upgrades These ServicePacs provide up to 5 years of hardware maintenance service incl. the warranty period with a Same Business Day response. 5 x 9 IBM On-site Repair, SBD Response Time = Call registration no later than 12:00 hour in order for SBD Response to be carried out. 7 x 24 IBM On-Site Repair, SBD Response Time = Call registrated after 18:00 hour will be served with an average 6 hour response time. For details on this offering - refer to announcement letter ( PLET ) ZS04-0178 on www.ibm.com/common/ssi Type 9123 01-11-2007 Model covered HV2 710 Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 4 4 5 5 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above OP01 OP02 OP03 OP04 OP05 OP06 40M6822 40M6823 40M6824 40M6825 40M6826 40M6827 2.619 5.505 6.694 10.547 10.757 14.826 353 741 901 1.420 1.450 2.000 2.886 6.065 7.375 11.618 11.850 16.332 3.205 6.736 8.190 12.903 13.160 18.138 36 System i Warranty Service Upgrade These ServicePacs will provide System i customers with up to 3 years of On-Site repair with Next or Same Business Day response. For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi Type 9407 Model covered Year Covered within Pac ePac DKR Euro (€) NKR SKR 1 1 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above see above see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above see above see above AS196 AS197 44T5884 44T5885 3.332 4.484 448 602 3.632 4.887 4.175 5.617 AS198 AS200 44T5886 44T5888 25.330 28.723 3.400 3.860 27.604 31.302 31.728 35.978 AS199 AS201 44T5887 44T5889 34.299 41.692 4.610 5.600 37.377 45.433 42.961 52.221 515 all editions 3 3 9407 515 FC6010, 6011 6018, edition Base1, Express 1 & 2 3 3 9407 01-11-2007 515 FC6021, 6028 Edition Base2 & Express 3 37 System p ServicePac These ServicePacs will provide System p customers with up to 3 years of On-Site repair with Same Business Day response time and voice access for reporting to IBM if any AIX OS defects. These ServicePacs upgrade to the Service Levels shown below. ML4=2 to 4 Procs. / ML8=5 to 8 Procs. / ML12=9 to 12 Procs. / ML16=13 to 16 Procs. For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi Type 9117 Model covered Year Covered within Pac ePac DKR Euro (€) NKR SKR 1 1 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response RS102 RS106 38R3562 38R3566 20.150 30.148 2.720 4.060 22.790 34.097 24.538 36.712 RS103 RS107 38R3563 38R3567 40.301 60.297 5.430 8120 45.579 68.194 49.075 73.424 RS104 RS108 38R3564 38R3568 60.451 90.446 8140 12.170 68.368 102.291 73.612 110.136 RS105 RS109 38R3565 38R3569 80.602 120.595 10850 16230 91.158 136.388 98.149 146.848 RS110 RS111 39K3050 39K3051 1.518 1.672 205 226 1.718 1.892 1.850 2.037 RS112 RS113 40M7624 40M7625 3.808 6.242 513 840 4.196 6.877 4.660 7.637 RS114 RS115 41W9700 41W9701 2.483 4.695 333 630 2.572 4.863 3.110 5.880 RS116 RS117 41W9702 41W9703 5.617 8.331 753 1120 5.819 8.629 7.036 10.435 RS118 RS119 41W9704 41W9705 8.833 13.223 1190 1780 9.149 13.696 11.063 16.561 RS120 41W9706 1.479 199 1.532 1.853 570-ML4 1 1 9117 570-ML8 1 1 9117 570-ML12 1 1 9117 570-ML16 1 1 7310 7315 Cxx HwManConsole Cxx HwManConsole 3 3 9110 p5 510 3 3 9115 505 3 3 9131 52A 3 3 9133 55A 3 01-11-2007 38 System p ServicePac These ServicePacs will provide System p customers with up to 3 years of On-Site repair with Same Business Day response time and voice access for reporting to IBM if any AIX OS defects. These ServicePacs upgrade to the Service Levels shown below. ML4=2 to 4 Procs. / ML8=5 to 8 Procs. / ML12=9 to 12 Procs. / ML16=13 to 16 Procs. For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi Type 9111 Model covered Year Covered within Pac ePac DKR Euro (€) NKR SKR 3 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 7days x 24hrs - SBD response see above see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response RS121 41W9707 2.225 299 2.305 2.787 RS122 RS123 41W9708 41W9709 3.025 4.511 406 605 3.134 4.673 3.790 5.651 RS128 RS129 42V0913 42V0914 2.925 4.337 392 582 3.192 4.733 3.662 5.429 RS130 RS131 RS132 RS133 42V0915 42V0916 42V0917 42V0918 1.466 2.205 15.118 17.224 197 296 2.030 2310 1.600 2.407 16.495 18.791 1.835 2.761 18.922 21.556 RS134 RS135 42V0919 42V0920 3.430 5.851 460 784 3.742 6.384 4.293 7.323 RS136 RS137 42V0921 42V0922 54.476 86.758 7.300 11.630 59.432 94.650 68.178 108.580 RS138 12X6762 6.785 911 7.065 8.504 RS172 RS173 46D3416 46D3417 3.738 8.392 502 1.130 4.075 9.146 4.684 10.513 RS176 RS177 RS178 RS179 46D3451 46D3452 46D3453 46D3454 1.351 2.551 3.278 4.375 182 343 440 587 1.473 2.781 3.573 4.768 1.693 3.196 4.107 5.481 285 1 1 7031 D24 / T24 3 3 7037 A50 p185 1 1 3 3 7047 Intellistation 185 3 3 9110 51A 3 3 9116 561 3 7014 Rack mdl S00, S11 S25, T00, T42 3 3 7989 Blade Chassis 3 3 4 4 01-11-2007 39 System p ServicePac These ServicePacs will provide System p customers with up to 3 years of On-Site repair with Same Business Day response time and voice access for reporting to IBM if any AIX OS defects. These ServicePacs upgrade to the Service Levels shown below. ML4=2 to 4 Procs. / ML8=5 to 8 Procs. / ML12=9 to 12 Procs. / ML16=13 to 16 Procs. For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi Type 7988 Model covered Year Covered within Pac ePac DKR Euro (€) NKR SKR 5 5 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above 5days x 9hrs - NBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - NBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response 5days x 9hrs - NBD response 5days x 9hrs - SBD response 7days x 24hrs - SBD response see above RS180 RS181 46D3455 46D3456 4.835 6.296 649 845 5.270 6.862 6.057 7.887 RS188 RS189 RS190 RS191 RS192 RS193 RS194 RS195 RS196 46D3961 46D3962 46D3963 46D3964 46D3965 46D3966 46D3967 46D3968 46D3969 2.811 4.211 5.478 4.223 6.550 7.296 5.629 8.071 9.320 378 566 735 567 879 979 756 1.090 1.260 3.065 4.590 5.970 4.603 7.139 7.951 6.135 8.796 10.157 3.522 5.276 6.862 5.291 8.206 9.139 7.052 10.111 11.674 BladeCentre JS21 3 3 3 4 4 4 5 5 5 0792 01-11-2007 BladeCentre QS21 40 IntelliStations 3 Years of IBM On-Site Repair Service. IntelliStation Service Offerings include cover for IBM Keyboard, Mouse and IBM Installed options. These Pacs does not include coverage for display.. Type 6218 9229 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 3 3 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above PC646 PC647 12X6775 12X6776 706 1.304 95 176 736 1.359 886 1.635 PC648 PC649 12X6777 12X6778 1.015 1.914 137 257 1.058 1.994 1.273 2.400 M40 all 3 3 6217 6223 9228 01-11-2007 A Pro Z Pro Z Pro 41 Maintenance Service Upgrade for ThinkPads 1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac coverage. These Pacs does not include coverage for the system battery. Type 2669 2382 2668 1830 1832 1834 1842 1846 1847 1848 1858 1860 1861 1871 1872 2371 2372 2386 2525 2526 2527 2887 2888 2889 2894 01-11-2007 Model covered T43, 43P X40 T43 R50, R51 R50P R50e R50e R52 R52 R52 R52 T43 R52 T43 T43e X40 X40 X40 X41 X41 X41 R51 R51 R51 R51 Covered within Pac ePac DKR Euro (€) NKR SKR Courier Collect On-Site - NBD resp. see above see above see above Courier Collect On-Site - NBD resp. see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above PC163 PC164 61P7675 61P7676 939 1.471 129 201 993 1.554 1.158 1.812 PC464 PC465 41E8959 41E8960 777 976 105 132 834 1.047 959 1.205 42 Maintenance Service Upgrade for ThinkPads 1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac coverage. These Pacs does not include coverage for the system battery. Type Model covered Covered within 2895 R51 see above 01-11-2007 Pac ePac DKR Euro (€) NKR SKR 43 Maintenance Service Upgrade for Servers 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. These ServicePacs don't provide coverage for displays. Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520. MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid. Type 8675 8674 8864 8877 Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR 1 1 2 2 5days x 9hrs - 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs - 4hrs.resp 7days x 24hrs x 4hrs.resp see above only 1 year pac valid for this MT see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs - 4hrs.resp 7days x 24hrs x 4hrs.resp only 1 year pac valid for this MT see above see above see above see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp only 1 year pac valid for this MT only 1 year pac valid for this MT PC149 PC148 PC598 PC583 61P7661 61P7660 10N3995 10N3980 3.980 4.972 7.606 9.496 544 679 1.020 1.280 4.204 5.251 8.299 10.361 4.901 6.122 9.520 11.885 PC151 PC150 PC599 PC584 61P7663 61P7662 10N3996 10N3981 8.467 10.054 15.939 18.878 1.140 1.350 2.140 2.530 8.991 10.677 17.390 20.596 10.711 12.718 19.949 23.627 PC153 PC152 PC600 PC585 61P7665 61P7664 10N3997 10N3982 5.737 6.644 10.962 12.697 784 908 1.470 1.710 6.059 7.017 11.960 13.853 7.064 8.181 13.720 15.892 PC155 PC154 PC601 PC586 61P7667 61P7666 10N3998 10N3983 8.144 9.447 14.749 17.094 1.100 1.270 1.980 2.300 8.876 10.296 16.074 18.629 10.202 11.834 18.475 21.412 x330 x330 x3850 x3755 1 1 2 2 1700 DS400 1 1 2 2 8669 8872 8874 1701 8879 7141 x342 x460 x460 DS300 x3950 x3850 1 1 2 2 8664 8665 01-11-2007 x240 x250 44 Maintenance Service Upgrade for Servers 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. These ServicePacs don't provide coverage for displays. Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520. MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid. Type Model covered 8668 8688 x232 x450 Years 1 1 2 2 8835 8647 8649 1733 1727 7977 x325 x225 x225 EXP400 EXP3000 x3500 1 1 2 2 8648 8837 8850 4363 4362 7984 7973 7975 8853 7974 7976 7978 7981 01-11-2007 x226 x336 LS20 x3200 x3200 x3455 x3400 x3400 Blade HS21 x3400 x3400 x3550 Blade HS20 Covered within only 1 year pac valid for this MT see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs - 4hrs.resp 7days x 24hrs x 4hrs.resp only 1 year pac valid for this MT see above see above see above see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs - 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above see above see above see above see above see above see above see above see above see above see above see above Pac ePac DKR Euro (€) NKR SKR PC157 PC156 PC602 PC587 61P7669 61P7668 10N3999 10N3984 2.320 3.211 4.429 6.120 312 431 595 822 2.530 3.500 4.828 6.670 2.908 4.023 5.549 7.667 PC418 PC406 PC603 PC588 40M7576 40M7564 13P0943 10N3985 1.213 1.548 2.293 2.925 164 209 308 392 1.338 1.706 2.502 3.192 1.485 1.895 2.871 3.662 45 Maintenance Service Upgrade for Servers 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. These ServicePacs don't provide coverage for displays. Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520. MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid. Type Model covered 7992 7995 7940 7941 x326 Blade HS21 x3455 x3455 Years 1 1 2 2 8670 8673 8676 8678 8830 8832 8839 8840 8842 7985 7972 7979 x345 x305 x335 Blade x335 Blade HS20 Blade HS40 x346 Blade JS20 x3655 Blade LS41 x3650 1 1 2 2 8482 8485 8486 8487 8488 01-11-2007 x206 x206m x100 x206 x226 Covered within see above see above see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above see above see above see above see above see above see above see above see above see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs - 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above see above see above see above Pac ePac DKR Euro (€) NKR SKR PC419 PC407 PC604 PC589 40M7577 40M7565 13P0944 10N3986 2.223 2.739 4.023 4.957 299 368 540 666 2.424 2.985 4.385 5.402 2.786 3.431 5.040 6.209 PC420 PC408 PC605 PC590 40M7578 40M7566 13P0945 10N3987 836 1.102 1.580 2.084 113 149 212 280 921 1.215 1.725 2.275 1.023 1.349 1.978 2.610 46 Maintenance Service Upgrade for Servers 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. These ServicePacs don't provide coverage for displays. Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520. MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid. Type Model covered 8489 8490 8491 8836 8849 4347 7971 4364 4365 7996 x306 x206m x306m x306 x306m x3105 Blade LS21 x3250 x3250 BladeCentre Years 1 1 2 2 8841 8866 x236 x3800 1 1 2 2 8863 8684 x366 RXE100 1 1 2 2 7969 8480 8834 01-11-2007 x326m x205 x382 Covered within see above see above see above see above see above see above see above see above see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs - 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above see above Pac ePac DKR Euro (€) NKR SKR PC421 PC409 PC606 PC591 40M7579 40M7567 13P0946 10N3988 2.632 3.288 4.963 6.194 355 443 665 830 2.900 3.623 5.415 6.758 3.220 4.023 6.212 7.753 PC422 PC410 PC607 PC592 40M7580 40M7568 13P0947 10N3989 3.654 4.338 6.847 8.138 491 583 919 1.100 3.982 4.729 7.463 8.869 4.577 5.435 8.577 10.194 PC423 PC411 PC608 PC593 40M7581 40M7569 13P0948 10N3990 1.563 2.127 2.829 3.854 210 286 380 518 1.704 2.318 3.084 4.200 1.959 2.665 3.545 4.828 47 Maintenance Service Upgrade for Servers 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. These ServicePacs don't provide coverage for displays. Coverage for IBM internal installed options, keyboard, mouse and attached IBM Expansion Enclosures with M/T 3517, 3518, 3519, 3520. MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid. Type Model covered 8835 8843 8848 8844 x325 Blade HS20 x326 BladeCentre JS21 Years 1 1 2 2 8855 8870 x455 x445 1 1 2 2 8862 8865 x365 x260 1 1 2 2 8847 8861 8878 8852 8765 01-11-2007 x343 x365 x3850 BladeCent H Chass LTO Covered within see above see above see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp 5days x 9hrs x 4hrs.resp 7days x 24hrs x 4hrs.resp see above see above see above see above see above Pac ePac DKR Euro (€) NKR SKR PC424 PC412 PC609 PC594 40M7582 40M7570 13P0949 10N3991 7.605 8.546 14.406 16.080 1.030 1.150 1.930 2.160 8.378 9.415 15.717 17.544 9.304 10.456 18.030 20.126 PC425 PC413 PC610 PC595 40M7583 40M7571 13P0950 10N3992 3.672 4.514 6.920 8.501 495 608 928 1.140 4.046 4.974 7.550 9.275 4.493 5.523 8.662 10.640 PC426 PC414 PC611 PC596 40M7584 40M7572 13P0951 10N3993 4.626 5.784 8.709 10.895 623 779 1.170 1.460 5.097 6.372 9.502 11.887 5.660 7.077 10.901 13.636 48 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 1710 SAP 1722 SAP Model covered Years 1 1 1 2 2 2 DS4000 / EXP100 10J, 10X DS4300 / FaStT600 60J, 60K, 60L, 60X, 6LJ, 6LX 1 1 1 2 2 2 1710 SOF 1722 SOF DS4000 / EXP100 10U DS4300 / FaStT600 60U, 6LU 1 1 1 2 2 2 1724 SAP DS4000 / DS4100 1XP, 10U, 1SC 1 01-11-2007 Covered within 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response Pac ePac DKR Euro (€) NKR SKR SD74 SD75 SD76 SD77 SD78 SD79 41E9338 41E9339 41E9340 41E9341 41E9342 41E9343 13.284 17.252 18.977 24.568 31.946 35.140 1.790 2.320 2.550 3.300 4.280 4.710 14.106 18.319 20.151 26.803 34.852 38.337 16.803 21.822 24.004 30.748 39.981 43.979 SD80 SD81 SD82 SD83 SD84 SD85 41E9344 41E9345 41E9346 41E9347 41E9348 41E9349 13.284 17.252 18.977 24.601 31.946 35.140 1.790 2.320 2.550 3.300 4.280 4.710 14.106 18.319 20.151 26.840 34.852 38.337 16.803 21.822 24.004 30.790 39.981 43.979 SD86 SD87 SD88 SD89 SD90 SD91 41E9350 41E9351 41E9352 41E9353 41E9354 41E9355 15.940 20.702 22.772 29.518 38.335 42.168 2.140 2.780 3.060 3.960 5.140 5.650 16.927 21.983 24.181 32.203 41.823 46.005 20.164 26.187 28.805 36.943 47.977 52.775 SD394 44J8569 15.937 2.140 16.926 20.168 49 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 1724 SAP Model covered Years 1 1 2 2 2 DS4000 / DS4100 100 1 1 1 2 2 2 1740 SOF 1742 SOF DS4000 EXP7xx 1RU, 710 1RU, 710 DS4400 / 4500 90U 1 1 1 2 2 2 1740 SAP 1742 SAP DS4000 / EXP7xx 1RX, 71J DS4400 / 4500 1RX, 90X 1 1 01-11-2007 Covered within 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response Pac ePac DKR Euro (€) NKR SKR SD395 SD396 SD397 SD398 SD399 44J8570 44J8571 44J8572 44J8573 44J8574 20.700 22.773 29.517 38.334 42.170 2.780 3.070 3.970 5.140 5.660 21.984 24.183 32.206 41.821 46.008 26.187 28.805 36.942 47.978 52.775 SD92 SD93 SD94 SD95 SD96 SD97 41E9356 41E9357 41E9358 41E9359 41E9360 41E9469 5.451 6.969 7.797 10.094 12.906 14.439 732 936 1.050 1.360 1.730 1.940 5.789 7.401 8.280 11.014 14.081 15.753 6.896 8.816 9.864 12.634 16.153 18.072 SD98 SD99 SD100 SD101 SD102 SD103 41E9361 41E9362 41E9363 41E9364 41E9365 41E9366 5.451 6.969 7.797 10.094 12.906 14.439 732 936 1.050 1.360 1.730 1.940 5.789 7.401 8.280 11.014 14.081 15.753 6.896 8.816 9.864 12.634 16.153 18.072 SD400 SD401 44J8575 44J8576 5.453 6.968 732 936 5.792 7.403 6.900 8.820 50 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 1742 SOF Model covered Years 1 2 2 2 DS4400 / 4500 1RU 1 1 1 2 2 2 1750 SOF DS6800 511 1 1 1 2 2 2 1750 SOF DS6800 EX1 1 1 1 2 2 2 1812 01-11-2007 EXP420 Covered within 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above Pac ePac DKR Euro (€) NKR SKR SD402 SD403 SD404 SD405 44J8577 44J8578 44J8579 44J8580 7.799 10.095 12.907 14.440 1.060 1.370 1.740 1.940 8.281 11.015 14.079 15.750 9.860 12.631 16.152 18.073 SD104 SD105 SD106 SD107 SD108 SD109 41E9367 41E9368 41E9369 41E9370 41E9371 41E9372 34.227 42.439 48.857 63.381 78.587 90.471 4.600 5.700 6.560 8.500 10.530 12.120 36.344 45.064 51.878 69.146 85.736 98.701 43.295 53.682 61.800 79.322 98.353 113.226 SD110 SD111 SD112 SD113 SD114 SD115 41E9373 41E9374 41E9375 41E9376 41E9377 41E9378 18.804 23.290 26.844 34.824 43.130 49.708 2.530 3.130 3.610 4.670 5.780 6.660 19.968 24.730 28.504 37.993 47.054 54.230 23.786 29.460 33.955 43.584 53.979 62.211 SD348 SD349 SD350 SD351 SD352 SD353 43X3562 43X3563 43X3564 43X3565 43X3566 43X3567 6.939 8.327 9.991 13.461 16.153 19.385 932 1.120 1.350 1.810 2.170 2.610 7.226 8.671 10.404 14.017 16.820 20.185 8.698 10.437 12.523 16.871 20.245 24.296 51 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type Model covered SAP 8VH Years 1 1 1 2 2 2 1812 SOF EXP810 81A, 81S 1 1 1 2 2 2 1812 SAP EXP810 81H 1 1 1 2 2 2 1812 SOF EXP810 81T 1 1 1 2 01-11-2007 Covered within see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response Pac ePac DKR Euro (€) NKR SKR SD314 SD315 SD316 SD317 SD318 SD319 12X7197 12X7198 12X7199 12X7200 12X7201 12X7202 7.710 9.252 11.103 14.958 17.952 21.538 1.040 1.250 1.490 2.010 2.410 2.890 8.029 9.635 11.561 15.576 18.693 22.426 9.664 11.597 13.916 18.747 22.500 26.993 SD320 SD321 SD322 SD323 SD324 SD325 12X7203 12X7204 12X7205 12X7206 12X7207 12X7208 7.710 9.252 11.103 14.958 17.952 21.538 1.040 1.250 1.490 2.010 2.410 2.890 8.029 9.635 11.561 15.576 18.693 22.426 9.664 11.597 13.916 18.747 22.500 26.993 SD406 SD407 SD408 SD409 SD410 SD411 44J8581 44J8582 44J8583 44J8584 44J8585 44J8586 7.708 9.253 11.101 14.955 17.949 21.536 1.040 1.260 1.500 2.010 2.410 2.900 8.030 9.635 11.563 15.578 18.695 22.426 9.663 11.598 13.913 18.741 22.498 26.991 SD340 SD341 SD342 SD343 43X3554 43X3555 43X3556 43X3557 11.797 16.654 19.983 22.887 1.590 2.240 2.690 3.080 12.284 17.342 20.807 23.831 14.785 20.873 25.045 28.685 52 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 1814 SAP Model covered Years 2 2 DS4200 7VH 1 1 1 2 2 2 1814 SAP DS4700 70H 1 1 1 2 2 2 1814 SOF DS4700 70A, 70S, 70T 1 1 1 2 2 2 1814 SAP DS4700 72H 1 01-11-2007 Covered within 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response Pac ePac DKR Euro (€) NKR SKR SD344 SD345 43X3558 43X3559 32.307 38.771 4.340 5.210 33.639 40.370 40.490 48.591 SD326 SD327 SD328 SD329 SD330 SD331 12X7241 12X7242 12X7243 12X7244 12X7245 12X7246 13.108 18.505 22.206 25.432 35.899 43.082 1.760 2.490 2.980 3.420 4.820 5.790 13.649 19.269 23.122 26.481 37.379 44.859 16.428 23.193 27.831 31.873 44.991 53.995 SD418 SD419 SD420 SD421 SD422 SD423 44J8593 44J8594 44J8595 44J8596 44J8597 44J8598 13.107 18.506 22.203 25.433 35.898 43.079 1.770 2.500 2.980 3.430 4.820 5.800 13.650 19.270 23.120 26.481 37.377 44.859 16.426 23.196 27.834 31.872 44.988 53.997 SD332 SD333 SD334 SD335 SD336 SD337 12X7247 12X7248 12X7249 12X7250 12X7251 12X7252 16.192 22.746 27.295 31.414 44.130 52.952 2.180 3.060 3.670 4.220 5.930 7.110 16.860 23.684 28.421 32.709 45.949 55.135 20.294 28.507 34.209 39.371 55.307 66.364 SD412 44J8587 16.192 2.180 16.859 20.297 53 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 1814 SOF Model covered Years 1 1 2 2 2 DS4700 72A, 72S, 72T 1 1 1 2 2 2 1815 SOF DS4800 82A 1 1 1 2 2 2 1815 SAP DS4800 82H 1 1 1 2 2 2 01-11-2007 Covered within 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response Pac ePac DKR Euro (€) NKR SKR 23.688 28.422 32.708 45.948 55.134 28.509 34.210 39.371 55.310 66.362 SD413 SD414 SD415 SD416 SD417 44J8588 44J8589 44J8590 44J8591 44J8592 22.748 27.293 31.414 44.128 52.951 3.070 3.670 4.230 5.940 7.110 SD116 SD117 SD118 SD119 SD120 SD121 41E9379 41E9380 41E9381 41E9382 41E9383 41E9384 21.254 26.913 30.363 39.357 49.835 56.225 2.860 3.620 4.080 5.280 6.680 7.540 22.569 28.577 32.241 42.938 54.369 61.339 26.885 34.042 38.407 49.257 62.370 70.367 SD122 SD123 SD124 SD125 SD126 SD127 41E9385 41E9386 41E9387 41E9388 41E9389 41E9390 21.254 26.913 30.363 39.357 49.835 56.225 2.860 3.620 4.080 5.280 6.680 7.540 22.569 28.577 32.241 42.938 54.369 61.339 26.885 34.042 38.407 49.257 62.370 70.367 SD128 SD129 SD130 SD131 SD132 SD133 41E9391 41E9392 41E9393 41E9394 41E9395 41E9396 24.911 32.433 35.608 46.130 60.058 65.936 3.350 4.360 4.780 6.180 8.050 8.840 26.452 34.439 37.810 50.326 65.522 71.934 31.511 41.025 45.041 57.733 75.164 82.521 54 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type Model covered 1815 SOF DS4800 84A Years 1 1 1 2 2 2 1815 SAP DS4800 84H 1 1 1 2 2 2 1815 SAP DS4800 88H 1 1 1 2 2 2 1815 SOF DS4800 88A 1 1 1 01-11-2007 Covered within see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response Pac ePac DKR Euro (€) NKR SKR SD134 SD135 SD136 SD137 SD138 SD139 41E9397 41E9398 41E9399 41E9400 41E9401 41E9402 24.911 32.433 35.608 46.130 60.058 65.936 3.350 4.360 4.780 6.180 8.050 8.840 26.452 34.439 37.810 50.326 65.522 71.934 31.511 41.025 45.041 57.733 75.164 82.521 SD225 SD226 SD227 SD231 SD232 SD233 10N3371 10N3372 10N3373 10N3977 10N3978 10N3979 39.531 45.435 49.992 73.159 84.082 92.515 5.310 6.100 6.710 9.800 11.270 12.400 41.431 47.618 52.394 79.815 91.730 100.931 51.062 58.688 64.575 91.561 105.230 115.785 SD228 SD229 SD230 SD234 SD235 SD236 10N3374 10N3375 10N3376 10N3974 10N3975 10N3976 39.531 45.435 49.992 73.159 84.082 92.515 5.310 6.100 6.710 9.800 11.270 12.400 41.431 47.618 52.394 79.815 91.730 100.931 51.062 58.688 64.575 91.561 105.230 115.785 SD140 SD141 SD142 41E9403 41E9404 41E9405 10.627 13.111 15.181 1.430 1.760 2.040 11.285 13.923 16.121 13.443 16.585 19.204 55 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 2005 SOF Model covered Years 2 2 2 SAN Switch B32 1 1 1 2 2 2 2005 SAP SAN Switch 32B 1 1 1 2 2 2 2005 SOF SAN Switch H08 1 1 1 2 2 2 2005 SOF 01-11-2007 SAN Switch H16 Covered within 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above Pac ePac DKR Euro (€) NKR SKR SD143 SD144 SD145 41E9406 41E9407 41E9408 19.678 24.279 28.112 2.640 3.260 3.770 21.469 26.488 30.670 24.629 30.386 35.184 SD146 SD147 SD148 SD149 SD150 SD151 41E9409 41E9410 41E9411 41E9412 41E9413 41E9414 10.627 13.111 15.181 19.678 24.279 28.112 1.430 1.760 2.040 2.640 3.260 3.770 11.285 13.923 16.121 21.469 26.488 30.670 13.443 16.585 19.204 24.629 30.386 35.184 SD152 SD153 SD154 SD155 SD156 SD157 41E9415 41E9416 41E9417 41E9418 41E9419 41E9420 3.864 4.968 5.520 7.155 9.200 10.222 519 667 741 959 1.240 1.370 4.104 5.276 5.862 7.807 10.038 11.153 4.889 6.285 6.983 8.956 11.515 12.794 SD158 SD159 SD160 SD161 SD162 SD163 41E9421 41E9422 41E9423 41E9424 41E9425 41E9426 6.348 8.211 9.040 11.756 15.206 16.739 852 1.110 1.220 1.580 2.040 2.250 6.742 8.720 9.599 12.826 16.590 18.263 8.031 10.388 11.435 14.713 19.031 20.950 56 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 2005 SAP Model covered Years 1 1 1 2 2 2 SAN Switch 16B 1 1 1 2 2 2 2005 SOF SAN Switch B16 1 1 1 2 2 2 2006 SAP Fibre Switch L10 1 1 1 2 2 01-11-2007 Covered within 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response Pac ePac DKR Euro (€) NKR SKR 2.275 3.067 3.376 4.322 5.826 6.413 2.610 3.519 3.872 4.958 6.684 7.357 SD237 SD238 SD239 SD240 SD241 SD242 13P0955 13P0956 13P0957 13P0958 13P0959 13P0960 2.084 2.811 3.093 3.961 5.340 5.878 280 377 415 531 716 788 SD243 SD244 SD245 SD246 SD247 SD248 13P0961 13P0962 13P0963 13P0964 13P0965 13P0966 2.084 2.811 3.093 3.961 5.340 5.878 280 377 415 531 716 788 2.275 3.067 3.376 4.322 5.826 6.413 2.610 3.519 3.872 4.958 6.684 7.357 SD164 SD165 SD166 SD167 SD168 SD169 41E9427 41E9428 41E9429 41E9430 41E9431 41E9432 1.035 1.311 1.449 1.916 2.427 2.683 139 176 195 257 326 360 1.100 1.393 1.539 2.092 2.649 2.928 1.310 1.659 1.834 2.399 3.039 3.359 SD170 SD171 SD172 SD173 SD174 41E9433 41E9434 41E9435 41E9436 41E9437 4.968 6.486 7.107 9.200 12.011 667 871 954 1.240 1.610 5.276 6.888 7.548 10.038 13.105 6.285 8.205 8.991 11.515 15.033 57 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 2026 SAP Model covered Years 2 SAN 12M-1 12E 1 1 1 2 2 2 2026 SOF SAN Switch 12M-1 E12 1 1 1 2 2 2 2026 SAP SAN Switch 24M-1 16E 1 1 1 2 2 2 2026 SOF SAN Switch 24M-1 224, 416 1 1 01-11-2007 Covered within 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response Pac ePac DKR Euro (€) NKR SKR SD175 41E9438 13.161 1.770 14.359 16.473 SD424 SD425 SD426 SD427 SD428 SD429 44J8599 44J8600 44J8601 44J8602 44J8603 44J8604 4.969 6.484 7.108 9.198 12.010 13.162 667 871 954 1.240 1.610 1.770 5.277 6.888 7.548 10.038 13.109 14.357 6.285 8.206 8.987 11.515 15.037 16.471 SD176 SD177 SD178 SD179 SD180 SD181 41E9439 41E9440 41E9441 41E9442 41E9443 41E9444 6.693 8.695 9.523 12.395 16.100 17.634 899 1.170 1.280 1.670 2.160 2.370 7.108 9.233 10.112 13.523 17.566 19.239 8.467 10.999 12.046 15.513 20.151 22.070 SD430 SD431 SD432 SD433 SD434 SD435 44J8605 44J8606 44J8607 44J8608 44J8609 44J8610 6.690 8.695 9.520 12.392 16.101 17.634 900 1.170 1.280 1.670 2.170 2.370 7.106 9.232 10.111 13.525 17.566 19.237 8.464 10.999 12.046 15.515 20.152 22.073 SD182 SD183 41E9445 41E9446 19.322 24.842 2.600 3.340 20.517 26.379 24.441 31.424 58 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 2109 SOF Model covered Years 1 2 2 2 SAN Switch F32 1 1 1 2 2 2 2109 SAP SAN Switch F16 1 1 1 2 2 2 3542 SAP 3552 SAP 3560 SAP FaStT200 1RX, 2RX FaStT500 1RX EXP500 1RX 1 1 1 01-11-2007 Covered within 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above see above see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response Pac ePac DKR Euro (€) NKR SKR SD184 SD185 SD186 SD187 41E9447 41E9448 41E9449 41E9450 27.603 35.779 46.002 51.113 3.710 4.800 6.170 6.850 29.310 39.034 50.187 55.763 34.915 44.779 57.573 63.970 SD206 SD207 SD208 SD209 SD210 SD211 41E9470 41E9471 41E9472 41E9473 41E9474 41E9475 10.696 13.456 14.905 19.806 24.917 27.601 1.440 1.810 2.000 2.660 3.340 3.700 11.358 14.289 15.828 21.609 27.185 30.112 13.530 17.021 18.854 24.789 31.185 34.544 SD188 SD189 SD190 SD191 SD192 SD193 41E9451 41E9452 41E9453 41E9454 41E9455 41E9456 5.451 6.969 7.797 10.094 12.906 14.439 732 936 1.050 1.360 1.730 1.940 5.789 7.401 8.280 11.014 14.081 15.753 6.896 8.816 9.864 12.634 16.153 18.072 SD436 SD437 SD438 44J8611 44J8612 44J8613 5.453 6.968 7.799 732 936 1.060 5.792 7.403 8.281 6.900 8.813 9.868 59 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 3542 SOF 3552 SOF 3560 SOF Model covered Years 2 2 2 FaStT200 1RU, 2RU FaStT500 1RU EXP500 1RU 1 1 1 2 2 2 3580 SAP LTO Tape Drive L3H, H3L, L3E 1 1 1 2 2 2 3580 SOF LTO Tape Drive L33, H23, L23, H13, L13 1 1 1 2 01-11-2007 Covered within 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above see above see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response Pac ePac DKR Euro (€) NKR SKR SD439 SD440 SD441 44J8614 44J8615 44J8616 10.095 12.907 14.440 1.370 1.740 1.940 11.015 14.079 15.750 12.631 16.152 18.073 SD194 SD195 SD196 SD197 SD198 SD199 41E9457 41E9458 41E9459 41E9460 41E9461 41E9462 6.038 7.866 8.626 11.184 14.567 15.973 811 1.060 1.160 1.500 1.960 2.140 6.412 8.354 9.160 12.202 15.893 17.426 7.638 9.951 10.911 13.998 18.232 19.991 SD442 SD443 SD444 SD445 SD446 SD447 44J8617 44J8618 44J8619 44J8620 44J8621 44J8622 6.035 7.865 8.623 11.186 14.568 15.973 812 1.070 1.170 1.500 1.970 2.140 6.413 8.354 9.160 12.204 15.895 17.427 7.636 9.951 10.908 13.997 18.232 19.993 SD200 SD201 SD202 SD203 41E9463 41E9464 41E9465 41E9466 11.834 15.319 16.906 21.918 1.590 2.060 2.270 2.940 12.567 16.267 17.953 23.912 14.970 19.378 21.386 27.432 60 Maintenance Service Upgrade for Storage 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 3581 SAP Model covered Years 2 2 Tape Autoloader F3H, L3H 1 1 1 2 2 2 3581 SOF SOF 3582 SOF 01-11-2007 Tape Autoloader F28, F38, H13, H17, H23, L13, L17, L23, L28, L38 Tape Library L23 Covered within 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response 5days x 9hrs - NBD response 5days x 9hrs - 4hrs.response 7days x 24hrs - 4hrs.response see above see above see above see above see above Pac ePac DKR Euro (€) NKR SKR SD204 SD205 41E9467 41E9468 28.368 31.307 3.800 4.200 30.949 34.155 35.503 39.182 SD448 SD449 SD450 SD451 SD452 SD453 44J8623 44J8624 44J8625 44J8626 44J8627 44J8628 11.834 15.319 16.907 21.918 28.366 31.305 1.600 2.070 2.270 2.940 3.800 4.200 12.567 16.265 17.956 23.912 30.952 34.154 14.968 19.378 21.382 27.431 35.500 39.181 61 Maintenance Service Upgrade for Intellistations 1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid. Type 6220 6225 6230 6218 9229 Model covered Covered within Pac ePac DKR Euro (€) NKR SKR 1 2 5days x 9hrs - NBD response 5days x 9hrs - NBD response see above see above see above see above see above PC430 PC613 41C5746 13P0953 966 1.789 130 240 1.026 1.952 1.223 2.239 1 2 5days x 9hrs - NBD response 5days x 9hrs - NBD response see above see above see above see above see above see above see above PC431 PC614 41C5747 13P0954 1.449 2.683 195 359 1.539 2.928 1.834 3.358 1 5days x 9hrs - NBD response see above see above see above PC432 41C5748 2.063 277 2.191 2.610 all models all models all models all models all models 6216 6219 6221 6223 6227 6223 9228 all models all models all models all models all models all models all models 6224 6233 6217 all models all models all models 01-11-2007 Years 62 Maintenance Service Upgrade for ThinkCentre / NetVista 1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover. These Pacs does not include coverage for display, unless the machine is an "All in One" / built-in-display type. Type 6272 6832 8122 8123 8124 8132 8134 8135 8136 8171 8366 8084 8085 8086 8089 8090 8141 8142 8144 8146 8148 8177 8178 8420 8421 8422 8423 01-11-2007 Model covered PC300 A60i A51 A51 A51 A51 A51 A51 A51 S51 N70 all models all models all models A50 A50 all models all models all models all models all models all models all models A51p A51p A51p A51p Covered within Pac ePac DKR Euro (€) NKR SKR On-Site NBD resp see above see above see above see above see above see above see above see above see above see above see above On-Site NBD resp see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above see above PC160 61P7672 641 88 678 791 PC343 38R3749 262 36 298 320 63 Maintenance Service Upgrade for ThinkCentre / NetVista 1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover. These Pacs does not include coverage for display, unless the machine is an "All in One" / built-in-display type. 01-11-2007 Type Model covered Covered within 8424 A51 see above Pac ePac DKR Euro (€) NKR SKR 64 Maintenance Service Upgrade for Displays 1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier ServicePac coverage. Type 6307 6636 6737 9329 9419 4942 4943 4944 4945 01-11-2007 Model covered Covered within Pac ePac DKR Euro (€) NKR SKR PC161 61P7673 317 44 336 392 all models L150 C170 L190 L191P xMon 15" TFT xMon 17" TFT xMon 19" TFT xMon 20" TFT On-Site NBD resp see above see above see above see above see above see above see above see above see above 65 IBM Remote 90 or 180 days Startup Support 90 or180 days remote startup support provides remote telephone support on System x/ Intellistation/ BladeCenter systems - see below. The ServicePac is valid within the first year after system purchase for a period of 90 or 180 days once registered For details on these offerings - refer to announcement letters ( PLET ) ZS02-0142 and ZS05-0128 on www.ibm.com/common/ssi 01-11-2007 DESCRIPTION Coverage for Pac ePac DKR Euro € NKR SKR IBM System x, Intellistations IBM BladeCenter IBM System x, Intellistations 180 days remote startup support 180 days remote startup support 90 days remote startup support PC110 PC434 n/a 61P7383 41C5615 43X3840 2.272 9.581 1.082 299 1.290 146 2.482 10.386 1.126 2.572 11.821 1.359 66 IBM Remote Support Line for VMWare IBM Remote Technical Support for VMware provides 1 and 3 year offerings with either 7x24 or 5x9 coverage, packaged within a ServicePac. Remote Technical Support via the Support Line Service for Customers running a VMWare environment on their IBM System x or BladeCenter. For details on this offering - refer to announcement letter ( PLET ) ZS03-0148 on www.ibm.com/common/ssi DESCRIPTION Years Coverage for Pac ePac DKR Euro € NKR SKR VMWare for System x VMWare for System x VMWare for System x VMWare for System x VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support on BladeCenter VMWare Infrastructure 3.x Support on BladeCenter VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support VMWare Infrastructure 3.x Support on BladeCenter VMWare Infrastructure 3.x Support on BladeCenter 1 1 1 1 1 3 1 3 1 3 1 3 1 3 1 3 1 3 1 3 2 Way @ 7x24 4 Way @ 7x24 8 Way @ 7x24 16 Way @ 7x24 2 Way @ 7x24 2 Way @ 7x24 4 Way @ 7x24 4 Way @ 7x24 8 Way @ 7x24 8 Way @ 7x24 Blades @ 7x24 Blades @ 7x24 2 Way @ 5x9 2 Way @ 5x9 4 Way @ 5x9 4 Way @ 5x9 8 Way @ 5x9 8 Way @ 5x9 Blades @ 5x9 Blades @ 5x9 PC209 PC210 PC211 PC212 PC660 PC664 PC661 PC665 PC662 PC666 PC663 PC667 PC797 PC801 PC798 PC802 PC799 PC803 PC800 PC804 96P2850 96P2857 96P2858 96P2859 12X6780 12X6784 12X6781 12X6785 12X6782 12X6786 12X6783 12X6787 46D3512 46D3516 46D3513 46D3517 46D3514 46D3518 46D3515 46D3519 14.612 26.918 48.069 76.910 8.867 25.271 13.493 38.456 23.774 67.756 62.070 176.900 6.690 19.064 10.180 29.014 17.937 51.121 46.830 133.469 1.970 3.630 6.470 10.350 1.190 3.400 1.820 5.160 3.190 9.100 8.330 23.740 898 2.560 1.370 3.900 2.410 6.860 6.290 17.910 16.527 30.444 54.364 86.982 9.233 26.313 14.050 40.042 24.755 70.550 64.629 184.191 7.291 20.775 11.095 31.619 19.547 55.708 51.033 145.445 17.795 32.779 58.533 93.653 11.113 31.672 16.911 48.197 29.796 84.917 77.791 221.702 8.380 23.879 12.752 36.342 22.467 64.031 58.658 167.175 When selecting the appropriate ServicePac option to be sold to the end-user customer, match the corresponding Software Support ServicePac to the number of VMware licences purchased per server. For Example: 1: A customer purchasing a single System x server running a 4-way VMware licence MUST purchase the corresponding 4-way ServicePac for Support Line for VMware pack in order to receive support on that installation. 2: A customer purchasing five (5) System x servers running 2-way VMware licences and two (2) System x servers running 8-way VMware licences MUST purchase the corresponding 5 x 2-way ServicePacs (Part # 96P2850) and 2 x 8-way ServicePacs (Part # 96P2858) in order to receive support on that installation. 01-11-2007 67 IBM Remote Technical Support for System x running Linux Remote Technical Support offering for IBM eServer / System x systems running Linux Operating Systems The ServicePac is valid for 1 year from registration date. Support is offered during normal National Office hours Monday through Friday For details on this offering - refer to announcement letter ( PLET ) ZS05-0122 on www.ibm.com/common/ssi DESCRIPTION Pac description Pac ePac DKR Euro € NKR SKR ServicePac for System x/Linux ServicePac for System x/Linux ServicePac for System x/Linux ServicePac for System x/Linux Single 1 Way CPU Server Single 2 Way CPU Server Single 4 Way CPU Server Single 8 Way CPU Server PC467 PC468 PC469 PC470 41E8848 41E8849 41E8850 41E8851 5.796 7.728 11.593 19.322 750 1.000 1.500 2.500 6.156 8.207 12.311 20.517 7.333 9.777 14.665 24.441 For a period of one year after registration of your IBM eServer System x running Linux operating system IBM will provide you with remote telephone based assistance with regards to the following types of questions : 1. Basic short duration installation, usage and configuration questions 2. Product compatability and inter-operability questions 3. Interpretation of product documentation 4. Diagnostic information review to assist with problem resolution 5. Configuration samples 6. 24 X 7 support for Severity 1 problems 7. Corrective service information for know defects 8. Unlimited usage during the one year term of the contract 01-11-2007 68 IBM Remote Technical Support for System x Systems Remote Technical Support offering for IBM eServer / System x systems running on MS Windows or Linux Operating Systems The ServicePac is valid for 1 year from registration date. Support is offered during normal National Office hours Monday through Friday For details on this offering - refer to announcement letter ( PLET ) ZS05-0132 on www.ibm.com/common/ssi 01-11-2007 DESCRIPTION Pac description Pac ePac DKR Euro € NKR SKR ServicePac for System x ServicePac for System x ServicePac for System x ServicePac for System x Single 1 Way CPU Server Single 2 Way CPU Server Single 4 Way CPU Server Single 8 Way CPU Server PC458 PC459 PC460 PC461 41C5756 41C5757 41C5758 41C5759 3.457 6.576 11.907 17.749 463 880 1.600 2.380 3.749 7.130 12.908 19.240 4.267 8.115 14.692 21.900 69 IBM Remote Technical Support for BladeCenter Systems Remote Technical Support offering for IBM BladeCenter(s) and installed Blade(s) running on MS Windows or Linux Operating Systems. The ServicePac is valid for 1 year from registration date. Support is offered during normal National Office hours Monday through Friday For details on this offering - refer to announcement letter ( PLET ) ZS05-0133 on www.ibm.com/common/ssi 01-11-2007 DESCRIPTION Pac description Pac ePac DKR Euro € NKR SKR ServicePac for BladeCenter ServicePac for BladeCenters Single BladeCenter Two BladeCenters PC462 PC463 41C5760 41C5761 13.371 22.728 1.790 3.040 14.495 24.638 16.498 28.043 70 IBM Remote Technical Support for Director Software Remote support offerings for IBM Director Software product running on IBM eServer System x For details on this offering - refer to announcement letter ( PLET ) ZS04-0118 on www.ibm.com/common/ssi DESCRIPTION TYPE Pac description Pac ePac DKR Euro € NKR SKR IBM eServer System x IBM Director 1yr sup IBM Director 1yr sup IBM Director 1yr sup 1 to 10 Agents 11 to 20 Agents 21 to 50 Agents PC256 PC257 PC258 29R5097 29R5098 29R5099 2.845 5.338 11.395 383 719 1.540 3.219 6.039 12.888 3.466 6.502 13.877 01-11-2007 71 Cutsheet Printers ServicePac Up to 4 years of IBM Onsite Repair ( IOR ), with next business day ( NBD ) response 5x11 or 7x24 coverage 01-11-2007 Type Model Covered Years Pac ePac DKR Euro (€) NKR SKR 2761-001, 2775-001 Infoprint 2060 ES - 2075ES 2790-001, 2706-001 Infoprint 2090 ES - 2105ES 2761-001, 2775-001 Infoprint 2060 ES - 2075ES 2790-001, 2706-001 Infoprint 2090 ES - 2105ES 2707 All Models InfoPrint 2190, 2210, 2235 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 4YR NBD 7x24 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 4YR NBD 7x24 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 4YR NBD 7x24 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 4YR NBD 7x24 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD PR88 PR92 PR96 PR87 PR91 PR95 PR90 PR94 PR98 PR89 PR93 PR97 PR100 PR104 PR108 PR99 PR103 PR107 PR102 PR106 PR110 PR101 PR105 PR109 PR453 PR454 PR455 PR456 PR457 29R5137 29R5141 29R5145 29R5136 29R5140 29R5144 29R5139 29R5143 29R5147 29R5138 29R5142 29R5146 29R5193 29R5197 29R5201 29R5192 29R5196 29R5200 29R5195 29R5199 29R5203 29R5194 29R5198 29R5202 44J8112 44J8113 44J8114 44J8115 44J8116 44.964 62.561 70.256 58.450 81.333 91.332 89.927 125.122 140.511 116.907 162.658 182.665 25.693 45.499 56.204 33.403 59.149 73.066 51.387 90.998 112.409 66.806 118.297 146.132 58.894 97.390 127.999 144.145 187.385 6.048 8.415 9.450 7.862 10.940 12.285 12.096 16.830 18.900 15.725 21.879 24.570 3.456 6.120 7.560 4.493 7.956 9.828 6.912 12.240 15.120 8.986 15.912 19.656 7.910 13.080 17.190 19.360 25.170 51.201 71.239 80.001 66.558 92.615 104.002 102.401 142.478 160.002 133.124 185.222 208.003 29.258 51.810 64.001 38.037 67.353 83.201 58.515 103.621 128.002 76.073 134.707 166.402 65.383 108.120 142.101 160.025 208.029 55.695 77.492 87.023 72.400 100.745 113.130 111.390 154.985 174.047 144.809 201.480 226.261 31.826 56.358 69.619 41.375 73.265 90.504 63.651 112.716 139.238 82.751 146.531 181.009 71.812 118.752 156.074 175.762 228.486 72 Cutsheet Printers ServicePac Up to 4 years of IBM Onsite Repair ( IOR ), with next business day ( NBD ) response 5x11 or 7x24 coverage Type 01-11-2007 Model Covered Years Pac ePac DKR Euro (€) NKR SKR 4YR 5x9 NBD 4YR 7x24 SBD PR458 PR459 44J8117 44J8118 185.687 240.158 24.940 32.250 206.144 266.615 226.415 292.833 73 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) 01-11-2007 Type Model Covered Years Pac ePac DKR Euro (€) NKR SKR 4526-xxx Infoprint 1226 4885-001 4890-001 MFP opt M30, M35 4871-001 4881-001 MFP opt M22, M26 4895-001 MFP opt M32 4541 Infoprint 1410 MFP 002 4934 Infoprint 1334 n02 2761-001, 2775-001 Infoprint 2060ES, 2075ES 2790-001, 2706-001 Infoprint 2090ES, 2105ES 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD ICR 5x9 3YR NBD ICR 5x9 4YR NBD ICR 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 4YR NBD 7x24 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 PR50 PR35 PR62 PR58 PR33 PR70 PR57 PR45 PR69 PR60 PR48 PR72 PR81 PR82 PR83 PR111 PR112 PR113 PR88 PR92 PR96 PR87 PR91 PR95 PR90 PR94 PR98 PR89 PR93 14R0965 14R0953 14R1522 14R1518 14R0961 14R1530 14R1517 14R0960 14R1529 14R1520 14R0963 14R1532 14R1697 14R1698 14R1699 29R5557 29R5558 29R5559 29R5137 29R5141 29R5145 29R5136 29R5140 29R5144 29R5139 29R5143 29R5147 29R5138 29R5142 1243 2235 2723 2403 4157 5242 1243 2204 2723 2358 4176 5152 1.243 2.127 3.005 791 1492 2119 44.964 62.561 70.256 58.450 81.333 91.332 89.927 125.122 140.511 116.907 162.658 168 300 367 324 561 706 168 300 367 318 561 694 168 287 405 107 201 285 6.048 8.415 9.450 7.862 10.940 12.285 12.096 16.830 18.900 15.725 21.879 1407 2168 3081 2719 4249 5930 1407 2300 3081 2668 4267 5828 1.407 2.407 3.400 836 1576 2238 51.201 71.239 80.001 66.558 92.615 104.002 102.401 142.478 160.002 133.124 185.222 1515 2700 3317 2927 5165 6384 1515 2682 3317 2873 5019 6275 1.515 2.592 3.661 991 1870 2655 55.695 77.492 87.023 72.400 100.745 113.130 111.390 154.985 174.047 144.809 201.480 74 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) Type 01-11-2007 Model Covered 2761-001, 2775-001 Infoprint 2060ES, 2075ES 2790-001, 2706-001 Infoprint 2090ES, 2105ES 4523 Infoprint 1422 002, d02, x02, xd2, xn2 4891 mdl 002 Infoprint 1145 MFP 4924 mdl n05, xn5 Infoprint Color 1454 4924 mdl n02, dn2 Infoprint Color 1464 4935 all mdl's Infoprint 1567 4539 all mdl's Infoprint 1585 Years Pac ePac DKR Euro (€) NKR SKR 4YR NBD 7x24 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 4YR NBD 7x24 2YR NBD 5x11 3YR NBD 5x11 3YR NBD 5x11 2YR NBD 7x24 2YR NBD 7x24 4YR NBD 7x24 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 PR97 PR100 PR104 PR108 PR99 PR103 PR107 PR102 PR106 PR110 PR101 PR105 PR109 PR177 PR178 PR179 PR202 PR203 PR181 PR182 PR185 PR186 PR254 PR255 PR256 PR257 PR258 PR261 PR262 29R5146 29R5193 29R5197 29R5201 29R5192 29R5196 29R5200 29R5195 29R5199 29R5203 29R5194 29R5198 29R5202 39K2223 39K2224 39K2225 40M6802 40M6803 39K2229 39K2230 39K3123 39K3124 41W9267 41W9268 41W9269 41W9270 41W9271 41W9274 41W9275 182.665 25.693 45.499 56.204 33.403 59.149 73.066 51.387 90.998 112.409 66.806 118.297 146.132 791 1492 2119 8.525 16.089 1477 2791 3664 6910 6.147 5.956 17.862 11.238 28.090 7627 7381 24.570 3.456 6.120 7.560 4.493 7.956 9.828 6.912 12.240 15.120 8.986 15.912 19.656 107 201 285 1.150 2.160 199 375 491 927 824 799 2.400 1.510 3.770 1030 990 208.003 29.258 51.810 64.001 38.037 67.353 83.201 58.515 103.621 128.002 76.073 134.707 166.402 836 1576 2238 9.073 17.122 1560 2947 3868 7295 6.542 6.339 19.008 11.960 29.892 8051 7791 226.261 31.826 56.358 69.619 41.375 73.265 90.504 63.651 112.716 139.238 82.751 146.531 181.009 991 1870 2655 10.673 20.142 1851 3496 4590 8655 7.696 7.456 22.360 14.069 35.164 9553 9244 75 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) Type 01-11-2007 Model Covered 4535 All Models Infoprint 1512 4536 All Models Infoprint 1532 4537 All Models Infoprint 1552 4538 All Models Infoprint 1572 4926 All Models Infoprint 1534 4543 All Models Infoprint 1540, 1560, Years Pac ePac DKR Euro (€) NKR SKR 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR SBD 7x24 2 YR ICE 2YR SBD 7x24 3 YR ICE 3YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR SBD 7x24 PR263 PR264 PR265 PR269 PR270 PR272 PR273 PR275 PR286 PR287 PR288 PR289 PR290 PR293 PR294 PR295 PR296 PR297 PR300 PR301 PR302 PR303 PR304 PR279 PR280 PR281 PR282 PR283 PR331 41W9276 41W9277 41W9278 41W9636 41W9637 41W9639 41W9640 41W9642 41W9653 41W9654 41W9655 41W9656 41W9657 41W9660 41W9661 41W9662 41W9663 41W9664 41W9667 41W9668 41W9669 41W9670 41W9671 41W9646 41W9647 41W9648 41W9649 41W9650 10N3870 22.150 13.933 34.837 440 320 1.171 597 1.806 1.477 1.425 4.283 2.694 6.739 1.477 1.425 4.283 2.694 6.739 1.477 1.425 4.283 2.694 6.739 1.529 1.477 4.440 2.791 6.985 12.020 2970 1870 4670 60 44 158 81 243 199 192 574 362 903 199 192 574 362 903 199 192 574 362 903 206 199 595 375 937 1.610 23.381 14.708 36.773 465 339 1.237 631 1.907 1.560 1.505 4.522 2.844 7.114 1.560 1.505 4.522 2.844 7.114 1.560 1.505 4.522 2.844 7.114 1.615 1.560 4.688 2.947 7.374 13.110 27.741 17.450 43.629 552 402 1.468 748 2.262 1.851 1.786 5.365 3.375 8.440 1.851 1.786 5.365 3.375 8.440 1.851 1.786 5.365 3.375 8.440 1.917 1.851 5.562 3.496 8.749 15.040 76 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) Type 01-11-2007 Model Covered Years Pac ePac DKR Euro (€) NKR SKR 1580 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD PR332 PR333 PR334 PR335 PR340 PR341 PR342 PR343 PR344 PR350 PR351 PR353 PR354 PR356 PR357 PR359 PR363 PR364 PR365 PR366 PR367 PR368 PR369 PR372 PR373 PR374 PR375 PR376 PR377 10N3871 10N3872 10N3873 10N3874 10N3879 10N3880 10N3881 10N3882 10N3883 42V1601 42V1602 42V1604 42V1605 42V1607 42V1608 42V1610 42V1614 42V1615 42V1616 42V1617 42V1618 42V1619 42V1620 42V1623 42V1624 42V1625 42V1626 42V1627 42V1628 11.640 34.920 21.960 54.910 3.570 3.460 10.370 6.520 16.300 2.623 2.541 7.617 4.792 11.984 6.789 15.845 3.913 3.793 11.373 7.155 17.887 10.136 23.649 2.817 2.727 8.176 5.142 12.856 7.281 1.560 4.680 2.950 7.360 480 460 1.390 870 2.190 353 342 1.030 643 1.610 911 2.130 526 510 1.530 961 2.410 1.360 3.180 378 366 1.100 690 1.730 978 12.700 38.090 23.960 59.910 3.890 3.770 11.310 7.120 17.790 2.732 2.647 7.932 4.990 12.479 7.070 16.499 4.075 3.951 11.843 7.451 18.626 10.555 24.624 2.934 2.841 8.514 5.355 13.387 7.582 14.570 43.700 27.490 68.730 4.470 4.330 12.980 8.170 20.410 3.289 3.186 9.547 6.007 15.021 8.510 19.859 4.904 4.755 14.255 8.968 22.419 12.704 29.639 3.531 3.419 10.247 6.446 16.114 9.127 4542 All Models Infoprint 1570 4896 All Models M40 MFP Option 4897 All Models M40 MFP Bundle InfoPrint 1572 4544 All Models M40 MFP Bundle InfoPrint 1650 77 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) Type 01-11-2007 Model Covered 4929 All Models Infoprint 1654 4930 All Models InfoPrint 1664 4898 All Models InfoPrint 1664 4546 All Models InfoPrint 1622 Years Pac ePac DKR Euro (€) NKR SKR 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD 4YR 7x24 SBD 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD PR378 PR381 PR382 PR383 PR384 PR385 PR386 PR387 PR390 PR391 PR392 PR393 PR394 PR395 PR396 PR399 PR400 PR401 PR402 PR403 PR404 PR405 PR408 PR409 PR410 PR411 PR412 PR413 PR414 42V1629 12X7033 12X7034 12X7035 12X7036 12X7037 12X7038 12X7039 12X7042 12X7043 12X7044 12X7045 12X7046 12X7047 12X7048 43X3735 43X3736 43X3737 43X3738 43X3739 43X3740 43X3741 43X3744 43X3745 43X3746 43X3747 43X3748 43X3749 43X3750 17.000 1.527 1.475 4.434 2.787 6.976 3.950 9.227 3.778 3.660 10.978 6.901 17.261 9.778 22.822 6.402 6.201 18.596 11.701 29.246 16.576 38.667 819 790 2.377 1.490 3.734 2.116 4.934 2.290 205 198 596 374 936 531 1.240 508 492 1.480 926 2.320 1.320 3.070 859 832 2.500 1.570 3.930 2.230 5.190 110 106 319 200 501 284 662 17.702 1.591 1.537 4.618 2.903 7.264 4.114 9.608 3.935 3.812 11.432 7.187 17.974 10.182 23.763 7.133 6.909 20.716 13.036 32.581 18.466 43.076 914 881 2.649 1.661 4.160 2.359 5.497 21.307 1.915 1.850 5.558 3.494 8.744 4.951 11.565 4.736 4.588 13.760 8.650 21.634 12.256 28.602 8.024 7.772 23.306 14.666 36.654 20.775 48.461 1.028 991 2.980 1.869 4.680 2.653 6.184 78 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) 01-11-2007 Type Model Covered Years Pac ePac DKR Euro (€) NKR SKR 4931 All Models InfoPrint 1634 4546 Mdl 4N2, X42 InfoPrint 1612 4546 Mdl X22, X32 InfoPrint 1601, 1602 4931 Mdl X22 InfoPrint 1614 4899 InfoPrint 1764 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD PR417 PR418 PR419 PR420 PR421 PR422 PR423 PR426 PR427 PR428 PR429 PR430 PR431 PR432 PR435 PR436 PR437 PR438 PR439 PR440 PR441 PR444 PR445 PR446 PR447 PR448 PR449 PR450 PR485 43X3753 43X3754 43X3755 43X3756 43X3757 43X3758 43X3759 44J7706 44J7707 44J7708 44J7709 44J7710 44J7711 44J7712 44J8121 44J8122 44J8123 44J8124 44J8125 44J8126 44J8127 44J8130 44J8131 44J8132 44J8133 44J8134 44J8135 44J8136 44T5857 1.527 1.475 4.434 2.787 6.976 3.950 9.227 409 395 1.192 752 1.878 1.065 2.481 275 268 796 498 1.251 707 1.653 1.213 1.176 3.537 2.226 5.563 3.150 7.358 5.426 205 198 595 374 936 530 1.240 55 53 160 101 252 143 333 37 36 107 67 168 95 222 163 158 475 299 747 423 988 728 1.703 1.644 4.941 3.106 7.772 4.401 10.280 457 441 1.329 839 2.093 1.188 2.765 306 298 885 554 1.390 786 1.836 1.348 1.307 3.928 2.473 6.177 3.498 8.169 5.914 1.915 1.850 5.558 3.494 8.744 4.951 11.565 514 496 1.495 944 2.354 1.336 3.111 336 327 972 609 1.526 863 2.016 1.481 1.435 4.314 2.716 6.784 3.842 8.972 6.797 79 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) Type 01-11-2007 Model Covered 4936 InfoPrint 1754 4937 InfoPrint 1764 4960 All Models InfoPrint 1767 4886 All Models InfoPrint 1759 Years Pac ePac DKR Euro (€) NKR SKR 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD 2YR ICE 2YR 7x24 SBD 3YR ICE 3YR 7x24 SBD 4YR ICE 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD PR486 PR487 PR488 PR489 PR490 PR491 PR494 PR495 PR496 PR497 PR498 PR499 PR500 PR503 PR504 PR505 PR506 PR507 PR508 PR509 PR531 PR532 PR533 PR534 PR535 PR536 PR537 PR540 PR541 44T5858 44T5859 44T5860 44T5861 44T5862 44T5863 44T5866 44T5867 44T5868 44T5869 44T5870 44T58701 44T5872 44T5875 44T5876 44T5877 44T5878 44T5879 44T5880 44T5881 44T6019 44T6020 44T6021 44T6022 44T6023 44T6024 44T6025 44D3429 44D3430 5.254 15.757 9.913 24.776 14.042 32.759 1.833 1.773 5.329 3.354 8.385 4.748 11.083 3.398 3.294 9.883 6.216 15.541 8.802 20.549 6.522 6.313 18.939 11.911 29.785 16.875 39.378 14.736 14.273 705 2.120 1.330 3.330 1.890 4.400 246 238 715 450 1.130 637 1.490 456 442 1.330 834 2.090 1.190 2.760 875 847 2.550 1.600 4.000 2.270 5.290 1.980 1.920 5.727 17.172 10.803 27.000 15.303 35.699 1.999 1.934 5.808 3.656 9.138 5.175 12.079 3.704 3.591 10.771 6.775 16.936 9.593 22.394 7.108 6.880 20.640 12.980 32.458 18.390 42.912 16.059 15.555 6.582 19.737 12.417 31.033 17.590 41.032 2.297 2.222 6.676 4.202 10.504 5.948 13.883 4.258 4.127 12.380 7.787 19.466 11.026 25.740 8.170 7.908 23.723 14.919 37.307 21.137 49.323 18.458 17.879 80 Workgroup Printer ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Up to 4 Years of on-site element exchange/repair with IBM Courier Repair ( ICR ) or IBM Courier Exchange ( ICE ) Type 4887 All Models 01-11-2007 Model Covered InfoPrint 1769 Years Pac ePac DKR Euro (€) NKR SKR 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD 4YR 7x24 SBD 1YR 7x24 SBD 2YR 5x9 NBD 2YR 7x24 SBD 3YR 5x9 NBD 3YR 7x24 SBD 4YR 5x9 NBD 4YR 7x24 SBD PR542 PR543 PR544 PR545 PR546 PR549 PR550 PR551 PR552 PR553 PR554 PR555 44D3431 44D3432 44D3433 44D3434 44D3435 44D3438 44D3439 44D3440 44D3441 44D3442 44D3443 44D3444 42.814 26.930 67.329 38.155 89.020 14.736 14.273 42.814 26.930 67.329 38.155 89.020 5.750 3.620 9.040 5.120 11.950 1.980 1.920 5.750 3.620 9.040 5.120 11.950 46.656 29.347 73.371 41.580 97.008 16.059 15.555 46.656 29.347 73.371 41.580 97.008 53.627 33.732 84.333 47.792 111.501 18.458 17.879 53.627 33.732 84.333 47.792 111.501 81 Industrial Printers ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Note* On-site element exchange/repair with IBM Courier Repair ( ICR ) Type Description Years Pac ePac DKR Euro (€) NKR SKR 4230-xx1, 4232-302, 4247-A00 Matrix 4230, 4232, 4247 4230-xx2, xx3, 4247-001-002 Matrix 4230, 4247 4247-003 Matrix 4247 4247-V03 Matrix 4247 6400-i05, i5P, 050, p50 Matrix 6400 6400-i10, i1P, 08P, 010, p10 Matrix 6400 6400-i15, 015 Matrix 6400 6400-i20, i2s, i24, 020 Matrix 6400 4400-004 Thermal 4400 - 4 Inch 4400-006 Thermal 4400 - 6 Inch 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 PR159 PR01 PR160 PR161 PR02 PR162 PR165 PR20 PR166 PR167 PR34 PR168 PR73 PR37 PR77 PR74 PR38 PR78 PR75 PR39 PR79 PR76 PR40 PR80 PR169 PR18 PR170 PR171 PR16 38R3152 38R3153 38R3154 38R3155 38R3156 38R3157 38R3161 38R3162 38R3163 38R3164 38R3165 38R3166 38R3167 38R3168 38R3169 38R3170 38R3171 38R3172 38R3173 38R3174 38R3175 38R3176 38R3177 38R3178 38R3179 38R3180 38R3181 38R3182 38R3183 3461 6120 7604 4486 7934 9857 4775 8444 10491 5171 9144 11361 6503 12267 15241 8294 15612 19330 10664 19999 24757 14009 26392 32637 4326 7650 9505 5127 9067 465 823 1023 603 1067 1326 642 1136 1411 696 1230 1528 875 1650 2050 1116 2100 2600 1434 2690 3330 1884 3550 4390 582 1029 1278 690 1220 3941 6969 8659 5108 9034 11224 5437 9615 11946 5888 10413 12937 7405 13968 17355 9445 17778 22011 12143 22773 28191 15953 30053 37165 4926 8711 10823 5838 10325 4287 7581 9419 5557 9827 12209 5914 10459 12994 6405 11327 14073 8055 15195 18878 10274 19339 23943 13209 24772 30665 17353 32691 40427 5358 9476 11773 6351 11231 01-11-2007 82 Industrial Printers ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Note* On-site element exchange/repair with IBM Courier Repair ( ICR ) Type 01-11-2007 Description 4400-008 Thermal 4400 - 8 Inch 4870-001, 4880-001 M20, M25 5504 mdl R40 Infoprint 6700 5504 mdl R60 Infoprint 6700 5504 mdl R80 Infoprint 6700 Model v5p / v05 Infoprint 6500 Years Pac ePac DKR Euro (€) NKR SKR 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 2YR NBD 5x9 3YR NBD 5x9 4YR NBD 5x9 1YR SBD 5x9 1YR SBD 7x24 3YR SBD 5x9 3YR SBD 7x24 3YR NBD ICR 1YR SBD 5x9 1YR SBD 7x24 3YR SBD 5x9 3YR SBD 7x24 3YR NBD ICR 1YR SBD 5x9 1YR SBD 7x24 3YR SBD 5x9 3YR SBD 7x24 3YR NBD ICR 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 4YR NBD 5x9 4YR SBD 7x24 PR172 PR173 PR17 PR174 PR175 PR31 PR176 PR205 PR206 PR207 PR208 PR209* PR212 PR213 PR214 PR215 PR216* PR219 PR220 PR221 PR222 PR223* PR242 PR307 PR311 PR226 PR234 PR315 PR319 38R3184 38R3185 38R3186 38R3187 38R3224 38R3225 38R3226 41E8644 41E8645 41E8646 41E8647 41E8648 41E8651 41E8652 41E8653 41E8654 41E8655 41E8658 41E8659 41E8660 41E8661 41E8662 11265 6601 11674 14504 1398 2453 3042 1.667 3.424 9.229 13.881 4.808 2.106 4.317 11.648 17.520 6.058 2.687 5.500 14.834 22.306 7.711 2.792 7.010 12.604 11.843 18.978 15.214 23.343 1515 888 1570 1951 188 330 409 224 460 1.240 1.865 646 283 580 1.565 2.354 814 361 739 1.993 2.997 1.036 389 940 1.690 1.650 2.644 2.040 3.130 12828 7517 13293 16516 1592 2794 3464 1.786 3.668 9.889 14.873 5.152 2.257 4.625 12.481 18.773 6.491 2.879 5.893 15.894 23.900 8.262 2.992 7.347 13.209 12.689 20.334 15.944 24.464 13954 8176 14460 17965 1732 3039 3768 2.056 4.222 11.381 17.117 5.929 2.597 5.323 14.364 21.605 7.471 3.313 6.783 18.292 27.507 9.509 3.443 9.055 16.280 14.604 23.402 19.651 30.151 41W8857 10N3299 10N3303 41E8776 41W8815 10N3307 10N3311 83 Industrial Printers ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Note* On-site element exchange/repair with IBM Courier Repair ( ICR ) Type Model v1p / v10 Model v15 Model v20 01-11-2007 Description Infoprint 6500 Infoprint 6500 Infoprint 6500 Years Pac ePac DKR Euro (€) NKR SKR 5YR NBD 5x9 5YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 4YR NBD 5x9 4YR SBD 7x24 5YR NBD 5x9 5YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 4YR NBD 5x9 4YR SBD 7x24 5YR NBD 5x9 5YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 4YR NBD 5x9 4YR SBD 7x24 5YR NBD 5x9 5YR SBD 7x24 PR323 PR327 PR243 PR308 PR312 PR227 PR235 PR316 PR320 PR324 PR328 PR244 PR309 PR313 PR228 PR236 PR317 PR321 PR325 PR329 PR245 PR310 PR314 PR229 PR237 PR318 PR322 PR326 PR330 10N3315 10N3319 41W8858 17.973 26.997 3.546 8.875 16.034 15.073 24.131 19.390 29.682 22.895 34.305 4.551 11.410 20.509 19.308 30.921 24.834 38.034 29.309 43.926 6.302 15.810 28.414 26.794 42.872 34.380 52.726 40.644 60.929 2.410 3.620 494 1.190 2.150 2.100 3.362 2.600 3.980 3.070 4.600 634 1.530 2.750 2.690 4.308 3.330 5.100 3.930 5.890 878 2.120 3.810 3.733 5.973 4.610 7.070 5.450 8.170 18.836 28.294 3.799 9.301 16.804 16.150 25.856 20.321 31.107 23.995 35.953 4.876 11.958 21.494 20.688 33.131 26.027 39.861 30.716 46.036 6.752 16.570 29.779 28.709 45.936 36.031 55.258 42.597 63.856 23.215 34.871 4.372 11.463 20.711 18.587 29.757 25.046 38.339 29.573 44.311 5.612 14.738 26.490 23.809 38.131 32.078 49.128 37.857 56.738 7.771 20.422 36.701 33.041 52.868 44.408 68.105 52.499 78.701 10N3300 10N3304 41E8777 41W8816 10N3308 10N3312 10N3316 10N3320 41W8859 10N3301 10N3305 41E8778 41W8817 10N3309 10N3313 10N3317 10N3321 41W8860 10N3302 10N3306 41E8779 41W8818 10N3310 10N3314 10N3318 10N3322 84 Industrial Printers ServicePac Up to 4 years of on site maintenance, with next business day ( NBD ) response or Same Business Day ( SBD ) response in EPac versions. Note* On-site element exchange/repair with IBM Courier Repair ( ICR ) Type Description Years Pac ePac DKR Euro (€) NKR SKR 5403 Model M40 Infoprint 6700 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 4YR NBD 5x9 4YR SBD 7x24 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 3YR NBD 5x9 3YR SBD 7x24 4YR NBD 5x9 4YR SBD 7x24 3YR NBD ICR PR476 PR477 PR478 PR479 PR480 PR481 PR482 PR512 PR513 PR514 PR515 PR516 PR517 PR518 PR521 44J8716 1.915 3.190 5.023 5.128 7.707 6.857 9.317 1.393 3.309 5.955 6.194 9.913 8.758 13.424 2.608 257 428 674 688 1.040 920 1.250 187 444 799 831 1.330 1.180 1.810 350 2.088 3.477 5.475 5.589 8.399 7.473 10.154 1.519 3.607 6.490 6.750 10.803 9.544 14.629 2.843 2.400 3.996 6.293 6.424 9.654 8.590 11.671 1.746 4.146 7.460 7.759 12.417 10.970 16.815 3.268 4247 L03 5403 Model M40 01-11-2007 InfoPrint 4247 Lite InfoPrint 6700 44J8717 44J8718 44J8719 44J8720 44J8721 44J8722 44T5901 44T5902 44T5903 44T5904 44T5905 44T5906 44T5907 44T5900 85 Maintenance Service Upgrades for Workgroup + Industri Printers 1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover 1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response 1 year of IBM Courier Exchange ( ICE ) with Next Business Day response. Type Model Covered Years Pac ePac DKR Euro (€) NKR SKR 4312-001 4312-002 4308-001, 002 4912-001, 002 4320-001, 002, 003 4322-001, 002 4332-001, 002 4332-004, 005 4545 4922-d02, dn2 4526-xxx 4519-002, n02 4527-002, n02, 008, n08 4528-002, n02 4921-002, n02, dn2, n08, dn8 4529-002, n02 4871-001 4881-001 4895-001 4885-001 4890-001 4541-002 4224-101, 201 4224-102, 202 4230-xx1 4230-xx2, x x3 4232-302 4247-001 4247-A00 4247-003 4247-V03 Network Printer 12 Network Printer 12 Infoprint Color 8 Infoprint 12 Infoprint 20 Infoprint 21 Infoprint 32 Infoprint 40 Infoprint 1145 Infoprint 1222 Infoprint 1226 Infoprint 1312 Infoprint 1332 Infoprint 1352 Infoprint 1354 Infoprint 1372 Scanner M22, M26 Scanner M32 (color) Scanner M30, M35 Infoprint 1410 MFP Matrix 4224 Matrix 4224 Matrix 4230 Matrix 4230 Matrix 4232 Matrix 4247 Matrix 4247 Matrix 4247 Matrix 4247 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD PR114 PR115 PR116 PR117 PR118 PR119 PR120 PR121 PR122 PR125 PR126 PR127 PR128 PR129 PR130 PR132 PR133 PR134 PR135 PR136 PR137 PR138 PR139 PR140 PR141 PR142 PR143 PR144 PR145 29R5644 29R5645 29R5646 29R5647 29R5648 29R5649 29R5650 29R5651 29R5652 29R5687 29R5688 29R5689 29R5690 29R5691 29R5692 29R5694 29R5695 29R5696 29R5697 29R5698 29R5699 29R5700 29R5701 29R5702 29R5703 29R5704 29R5705 29R5706 29R5707 1598 1546 4461 1353 3888 2684 6342 6750 4624 792 1284 357 929 1284 4989 2409 1249 2364 2409 1284 6468 8743 5925 7955 5241 4505 4505 5145 5364 215 208 600 182 523 361 853 908 622 119 174 48 125 174 671 324 168 318 324 174 912 1176 797 1070 705 606 606 692 722 1820 1761 5079 1541 4428 3056 7221 7687 5266 1007 1473 406 1058 1473 5681 2743 1422 2692 2743 1473 7721 9956 6747 9058 5968 5130 5130 5858 6112 1980 1915 5525 1676 4816 2976 7855 8362 5728 948 1560 442 1116 1560 6012 2984 1547 2928 2984 1560 7572 9792 7224 9648 6492 5581 5581 6373 6480 01-11-2007 86 Maintenance Service Upgrades for Workgroup + Industri Printers 1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover 1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response 1 year of IBM Courier Exchange ( ICE ) with Next Business Day response. Type Model Covered Years Pac ePac DKR Euro (€) NKR SKR 4400-004 4400-006 4400-008 6400-005, 05P, 050, P50 6400-009, 09P 6400-010, P10 6400-014 6400-015 6400-020 6400-I05/I5P 6400-I10/I1P/08P 4934 - xxx 4547 - xxx 4523 - xxx 6408 - xxx 6412 - xxx 4891 mdl 002 4924 mdl n05, xn5 4924 mdl n02, dn2 5504 mdl R40 Thermal 4400 - 4 Inches Thermal 4400 - 6 Inches Thermal 4400 - 8 Inches Matrix 6400 Matrix 6400 Matrix 6400 Matrix 6400 Matrix 6400 Matrix 6400 Matrix 6400 Matrix 6400 Infoprint Color 1334 Infoprint 1412 Infoprint 1422 Matrix 800 LPM Matrix 1200 LPM Infoprint 1145 MFP Infoprint Color 1454 Infoprint Color 1464 Infoprint 6700 5528 6493 8169 7814 9981 12732 16779 10150 12978 16551 21816 867 393 867 19967 27958 5748 6768 8532 8500 10857 13850 18252 11041 14117 18003 23731 1029 436 1029 22175 31048 5504 mdl R80 Infoprint 6700 Model v5p / v05 Infoprint 6500 29R5708 29R5709 29R5710 29R5711 29R5712 29R5713 29R5714 29R5715 29R5716 29R5717 29R5718 29R5719 29R5720 39K3131 39K3139 39K3140 40M6808 38R3160 39K3129 41E8649 41E8650 41E8656 41E8657 41E8663 41E8664 41W8819 41W8865 41E8780 41W8861 653 767 965 923 1179 1504 1982 1199 1533 1955 2577 111 48 111 2439 3415 Infoprint 6700 PR146 PR147 PR148 PR149 PR150 PR151 PR152 PR153 PR154 PR155 PR156 PR157 PR158 PR180 PR196 PR197 PR204 PR184 PR188 PR210 PR211 PR217 PR218 PR224 PR225 PR238 PR250 PR230 PR246 4855 5702 7174 6862 8765 11181 14735 8914 11397 14534 17767 820 357 820 18127 25381 5504 mdl R60 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5X9 NBD 1Y IOR 5x9 SBD 1Y IOR 7x24 SBD 1Y IOR 5x9 SBD 1Y IOR 7x24 SBD 1Y IOR 5x9 SBD 1Y IOR 7x24 SBD 1YR SBD 7x24 2YR SBD 7x24 1YR NBD 5x9 2YR NBD 5x9 6.689 1529 3783 4.384 6.140 5.530 7.748 7.048 9.862 9.769 18.848 6.977 13.465 900 206 507 589 825 743 1.041 947 1.325 1.361 2.626 972 1.876 7.368 1615 3994 4.697 6.579 5.925 8.302 7.552 10.567 10.467 20.196 7.475 14.428 8.182 1917 4739 5.406 7.572 6.819 9.555 8.692 12.161 12.046 23.243 8.603 16.605 01-11-2007 87 Maintenance Service Upgrades for Workgroup + Industri Printers 1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover 1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response 1 year of IBM Courier Exchange ( ICE ) with Next Business Day response. 01-11-2007 Type Model Covered Years Pac ePac DKR Euro (€) NKR SKR Model v1p / v10 Infoprint 6500 Model v15 Infoprint 6500 Model v20 Infoprint 6500 4935 all mdl's Infoprint 1567 4539 all mdl's Infoprint 1585 4535 All Models Infoprint 1512 4536 All Models Infoprint 1532 4537 All Models Infoprint 1552 4538 All Models Infoprint 1572 4926 All Models Infoprint 1534 4543 All Models Infoprint 1540, 1560, 1580 1YR SBD 7x24 2YR SBD 7x24 1YR NBD 5x9 2YR NBD 5x9 1YR SBD 7x24 2YR SBD 7x24 1YR NBD 5x9 2YR NBD 5x9 1YR SBD 7x24 2YR SBD 7x24 1YR NBD 5x9 2YR NBD 5x9 1YR NBD 5x9 1YR SBD 7x24 1YR NBD 5x9 1YR SBD 7x24 1 YR ICE 1YR NBD 5x9 1YR SBD 7x24 1YR NBD 5x9 1YR SBD 7x24 1YR NBD 5x9 1YR SBD 7x24 1YR NBD 5x9 1YR SBD 7x24 1YR NBD 5x9 1YR SBD 7x24 1YR NBD 5x9 1YR SBD 7x24 PR239 PR251 PR231 PR247 PR240 PR252 PR232 PR248 PR241 PR253 PR233 PR249 PR259 PR260 PR266 PR267 PR276 PR277 PR278 PR291 PR292 PR298 PR299 PR305 PR306 PR284 PR285 PR336 PR337 41W8820 41W8866 41E8781 41W8862 41W8821 41W8867 41E8782 41W8863 41W8822 41W8868 41E8783 41W8864 41W9272 41W9273 41W9279 41W9280 41W9643 41W9644 41W9645 41W9658 41W9659 41W9665 41W9666 41W9672 41W9673 41W9651 41W9652 10N3875 10N3876 12.417 23.973 8.872 17.119 15.920 30.720 11.369 21.942 22.064 42.592 15.762 31.065 6.147 12.295 7.627 15.247 328 380 768 1.477 2.947 1.477 2.947 1.477 2.947 1.529 3.059 12.020 24.040 1.730 3.340 1.236 2.385 2.218 4.280 1.584 3.057 3.074 5.934 2.196 4.328 824 1.650 1.030 2050 45 52 104 199 396 199 396 199 396 206 411 1.610 3.220 13.305 25.687 9.506 18.342 17.058 32.916 12.182 23.510 23.641 45.636 16.889 33.285 6.542 13.084 8.051 16.094 347 402 812 1.560 3.112 1.560 3.112 1.560 3.112 1.615 3.230 13.110 26.230 15.312 29.563 10.940 21.110 19.632 37.883 14.020 27.058 27.208 52.522 19.437 38.308 7.696 15.392 9.553 19.095 412 477 963 1.851 3.692 1.851 3.692 1.851 3.692 1.917 3.833 15.040 30.090 88 Maintenance Service Upgrades for Workgroup + Industri Printers 1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover 1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response 1 year of IBM Courier Exchange ( ICE ) with Next Business Day response. Type 4542 All Models Infoprint 1570 4896 All Models M40 MFP Option 4897 All Models 4929 All Models M40 MFP Bundle InfoPrint 1572 M40 MFP Bundle InfoPrint 1650 Infoprint 1654 4930 All Models InfoPrint 1664 4898 All Models InfoPrint 1664 4546 All Models InfoPrint 1622 4931 All Models InfoPrint 1634 4546 4N2, X42 InfoPrint 1612 4546 X22, X32 InfoPrint 1601, 1602 4931 X22 InfoPrint 1614 5403 Model M40 InfoPrint 6700 4544 All Models 01-11-2007 Model Covered Years Pac ePac DKR Euro (€) NKR SKR 2YR NBD 5x9 2YR SBD 7x24 1YR NBD 5x9 1YR SBD 7x24 2YR NBD 5x9 2YR SBD 7x24 1YR ICE NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR ICE NBD 1YR 7x24 SBD 1YR ICE NBD 1YR 7x24 SBD 1YR ICE NBD 1YR 7x24 SBD 1YR ICE NBD 1YR 7x24 SBD 1YR ICE NBD 1YR 7x24 SBD 1YR 5x9 NBD PR338 PR339 PR345 PR346 PR347 PR348 PR360 PR362 PR370 PR371 PR379 PR380 PR388 PR389 PR397 PR398 PR406 PR407 PR415 PR416 PR424 PR425 PR433 PR434 PR442 PR443 PR451 PR452 PR483 10N3877 10N3878 10N3884 10N3885 10N3886 10N3887 42V1611 42V1613 42V1621 42V1622 42V1630 42V1631 12X7040 12X7041 12X7049 12X7050 43X3742 43X3743 43X3751 43X3752 43X3760 43X3761 44J7713 44J7714 44J8128 44J8129 44J8137 44J8138 44J8723 23.280 46.550 3.570 7.140 6.910 13.830 2.623 5.247 3.913 7.833 2.817 5.627 1.527 3.055 3.778 7.557 6.402 12.804 819 1.632 1.527 3.055 409 819 275 551 1.213 2.435 2.414 3.120 6.240 480 960 930 1.860 353 704 526 1.060 378 756 205 410 508 1.020 859 1.720 110 219 205 410 55 110 37 74 163 327 324 25.390 50.790 3.890 7.790 7.540 15.080 2.732 5.464 4.075 8.157 2.934 5.860 1.591 3.182 3.935 7.870 7.133 14.265 914 1.819 1.703 3.405 457 914 306 612 1.348 2.704 2.632 29.130 58.260 4.470 8.930 8.650 17.300 3.289 6.576 4.904 9.818 3.531 7.053 1.915 3.830 4.736 9.472 8.024 16.048 1.028 2.046 1.915 3.830 514 1.028 336 672 1.481 2.970 3.025 89 Maintenance Service Upgrades for Workgroup + Industri Printers 1 or 2 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover 1 or 2 year of IBM Onsite Repair ( IOR ) with Next Business Day response ( NBD ) or Same Business Day ( SBD ) response 1 year of IBM Courier Exchange ( ICE ) with Next Business Day response. Type 01-11-2007 Model Covered 4247 L03 InfoPrint 4247 Lite 4899 InfoPrint 1764 4936 InfoPrint 1754 4937 InfoPrint 1764 4960 InfoPrint 1767 4886 InfoPrint 1759 4887 InfoPrint 1769 Years Pac ePac DKR Euro (€) NKR SKR 1YR 7x24 SBD 1YR NBD 5x9 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD 1YR 5x9 NBD 1YR 7x24 SBD PR484 PR519 PR520 PR492 PR493 PR501 PR502 PR510 PR511 PR538 PR539 PR547 PR548 PR556 PR557 44J8724 44T5908 44T5909 44T5864 44T5865 44T5873 44T5874 44T5882 44T5883 44T6026 44T6027 44D3436 44D3437 44D3445 44D3446 4.830 3.488 6.976 5.426 10.845 1.833 3.667 3.398 6.805 6.522 13.036 14.736 29.472 14.736 29.472 648 468 936 728 1.460 246 492 456 913 875 1.750 1.980 3.960 1.980 3.960 5.264 3.802 7.603 5.914 11.819 1.999 3.997 3.704 7.416 7.108 14.207 16.059 32.117 16.059 32.117 6.050 4.370 8.739 6.797 13.584 2.297 4.594 4.258 8.524 8.170 16.329 18.458 36.915 18.458 36.915 90 Maintenance Service Upgrades for Cutsheet Printers 1 year Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or ServicePac cover 1 year of IBM onsite maintenance ( IOR ), with Next Business Day response (NBD) 5x11 or 7x24 coverage 01-11-2007 Type Model Covered Years Pac ePac DKR Euro (€) NKR SKR 2761, 2775 - 001 2761, 2775 - 001 2790, 2706 - 001 2790, 2706 - 001 2707 All Models 2707 All Models Infoprint 2060 ES-2075 ES Infoprint 2060 ES-2075 ES Infoprint 2090 ES-2105 ES Infoprint 2090 ES-2105 ES InfoPrint 2190, 2210, 2235 InfoPrint 2190, 2210, 2235 1Y IOR 5x11NBD 1Y IOR 7x24 NBD 1Y IOR 5x11NBD 1Y IOR 7x24 NBD 1YR 5x9 NBD 1YR 7x24 SBD PR198 PR199 PR200 PR201 PR460 PR461 39K3141 39K3142 39K3143 39K3144 44J8119 44J8120 26756 34782 53511 69565 57.457 73.260 3600 4680 7200 9360 7.720 9.840 27420 35646 54840 71292 63.787 81.332 32244 41917 65460 85098 70.060 89.330 91 RSS ServicePac / Warranty Service Upgrade 24x7xSBD 3Years These 3 Years ServicePac provide 24 hour by 7 days a week cover including Holidays, with Same Business Day response ( SBD ). Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04-0162 / ZS05-0120 Type Model Covered Description Pac ePac DKR Euro (€) NKR SKR 4610 4610 4610 4610 4614 4614 4614 4614 4800 4800 4800 4820 4820 4820 4820 4910 4820 4840 4840 4840 4838 4800 4800 4800 4800 4810 4820 4851 4851 TF6 TM6 TN5 TG3 TI3 TN3 TG4 TI4 A04 A05 S04 V04 S05 V05 721 741 C41 W41 781 W81 10D 1FR 2GB 2WB 5GN 5WN 42D 4FD 33D T3S 46T 543 544 563 564 E44 E64 P44 P64 1Z2 1Z5 E32 E35 W7Z C42 E42 E82 722 742 782 33H E3H 2GD 2WD 514 E14 P14 SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePoint Display SurePoint Display SurePoint Display SurePoint Display SurePOS 300 Express SurePoint Display SurePOS 500 SurePOS 500 SurePOS 500 IBM Kiosk SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 300 Terminal SurePoint Display SurePOS 500 Express SurePOS 500 Express R301 R302 R303 R304 R306 R308 R309 R310 R316 R318 R319 R327 R328 R329 R330 R331 R332 R336 R338 R339 R344 R347 R348 R349 R350 R351 R353 R354 R355 44T5968 44T5969 44T5970 44T5971 44T5972 44T5973 44T5974 44T5975 44T5976 44T5977 44T5978 44T5979 44T5980 44T5981 44T5982 44T5983 44T5984 44T5985 44T5986 44T5987 44T5988 44T5989 44T5990 44T5991 44T5992 44T5993 44T5994 44T5995 44T5996 1.575 2.702 2.884 3.066 6.102 7.593 8.938 10.089 2.793 3.187 4.017 1.611 2.848 3.242 3.811 4.429 4.544 3.720 4.763 5.538 3.575 2.211 1.648 1.824 2.339 2.551 933 4.641 5.211 212 363 387 412 819 1.020 1.200 1.360 375 428 540 217 383 435 512 595 610 500 640 744 480 297 222 245 314 343 126 623 700 1.717 2.946 3.144 3.342 6.650 8.275 9.741 10.995 3.045 3.474 4.379 1.757 3.104 3.533 4.154 4.828 4.953 4.055 5.191 6.036 3.897 2.411 1.797 1.988 2.549 2.781 1.017 5.059 5.680 1.974 3.386 3.613 3.841 7.644 9.511 11.196 12.638 3.500 3.993 5.033 2.019 3.568 4.061 4.775 5.549 5.693 4.661 5.966 6.938 4.479 2.771 2.065 2.285 2.930 3.196 1.169 5.815 6.528 01-11-2007 92 RSS ServicePac / Warranty Service Upgrade 24x7xSBD 3Years These 3 Years ServicePac provide 24 hour by 7 days a week cover including Holidays, with Same Business Day response ( SBD ). Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04-0162 / ZS05-0120 Type Model Covered Description Pac ePac DKR Euro (€) NKR SKR 4951 4910 4910 4838 4820 4846 4846 4610 4610 4610 514 33S T3D 1Z7 EZ7 W2Z W5Z 1GD 1WD 545 564 E45 E65 P45 P65 TG9 TI9 TG5 TI5 TF7 TM7 SurePOS 500 Express SurePOS 300 Express SurePOS 300 Express IBM Kiosk SurePoint Display SurePOS 500 SurePOS 500 SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer R356 R357 R358 R359 R360 R361 R362 R363 R364 R365 44T5997 44T5998 44T5999 44T6000 44T6001 44T6002 44T6003 44T6004 44T6005 44T6006 4.435 3.308 5.205 3.332 757 1.902 2.520 1.193 2.678 587 596 444 699 448 102 256 339 161 360 79 4.834 3.606 5.673 3.632 826 2.074 2.748 1.301 2.919 641 5.557 4.145 6.520 4.175 949 2.384 3.158 1.496 3.355 737 01-11-2007 93 Point-of-Sale POS / RSS Products ServicePac e-ServicePacs with 2 years on-site maintenance starting after the 1 year Base Warranty with a next business day onsite response. These ServicePacs provide 18 hour by 6 days a week Mon => Sat cover. Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04 - 0162 Featurecode = remove "R0" in Pac name and insert "48" example = R024 is featurecode 4824. Type Model Covered Description Pac ePac DKR Euro (€) NKR SKR 4610 4610 4610 4610 4614 4614 4614 4614 4614 4614 4694 4694 4694 4694 4694 4800 4800 4800 4800 4800 4810 4810 4810 4810 4810 4820 4820 4820 4910 TF6, TM6, TN5 TN3, TG3, TI3 TG4 TI4 A03 F03, A04, FC3 F01 A05 V04, S04 S05, V05 106, 146 205, 207, 247 245, SNT, 307, 347, V07, V47, LNT 206, 246 2L6, 2S6, P07, P47 721, 741 7C1 102, 142, 781, W81 732, 733, 20, 24, 752, 753 7V2, 7V3, 7P2, 7P3 31C, 32C 31H, 32H 32T 31K, 32K 31T 10D, 1FR 42D, 4FD, 46D, 48D 42T 33D, T3S SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SurePOS Terminal SurePOS Terminal SurePOS Terminal SurePOS Terminal SurePOS Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePoint Display SurePoint Display SurePoint Display R001 R002 R003 R004 R005 R006 R007 R008 R009 R010 R011 R012 R013 R038 R014 R015 R016 R017 R018 R019 R020 R021 R022 R023 R024 R025 R026 R027 R027 29R5231 29R5232 29R5233 29R5234 29R5235 29R5236 29R5237 29R5238 29R5239 29R5240 29R5241 29R5242 29R5243 29R5268 29R5244 29R5245 29R5246 29R5247 29R5248 29R5249 29R5250 29R5251 29R5252 29R5253 29R5254 29R5255 29R5256 29R5257 29R5257 1.540 2.800 2.980 3.100 5.290 5.560 6.100 6.600 7.800 8.800 2.640 3.460 3.840 4.260 4.660 2.140 2.190 3.660 4.200 4.560 2.590 2.820 4.480 6.620 8.900 1.420 3.880 4.620 4.620 178 306 326 346 584 690 746 858 1.010 1.138 312 404 468 488 538 316 356 454 512 586 340 368 636 874 1.142 182 430 500 500 1.560 2.980 3.140 3.280 5.400 5.060 5.080 5.780 6.760 7.640 2.940 3.480 3.920 4.460 4.800 2.180 2.300 3.720 4.260 4.340 2.380 2.580 4.520 6.200 8.100 1.280 3.980 4.780 4.780 1.640 3.200 3.200 3.580 5.900 6.760 7.120 7.760 9.200 10.340 3.040 4.280 4.860 4.720 5.720 2.620 2.680 4.100 5.000 5.720 3.120 3.400 5.800 8.020 10.600 1.680 4.310 4.940 4.940 01-11-2007 SurePOS 300 Express V2 94 Point-of-Sale POS / RSS Products ServicePac e-ServicePacs with 2 years on-site maintenance starting after the 1 year Base Warranty with a next business day onsite response. These ServicePacs provide 18 hour by 6 days a week Mon => Sat cover. Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04 - 0162 Featurecode = remove "R0" in Pac name and insert "48" example = R024 is featurecode 4824. Type Model Covered Description Pac ePac DKR Euro (€) NKR SKR 4820 4820 4835 4840 4840 4840 4840 4840 4840 4840 46T, 4FT 48T 150, 152, 120 532, 622, 552, 642, 652, 542 562, 573, P43, P44, W73 521, 531, P63, P64 P32, 62P, 65P, P52, 551, 64P, P42 541, P62, 561 52P, 53P 55P, 54P, 56P C41, W41 2GB, 2WB 4GT, 4WT, 5GN, 5WN 153, 15W 543, 544, 563, 564, E44, E64, W43, W63 1Z2, 1Z5, 1ZV, E32, E35 32 E 532 E42 C42, E82 722 742 782 33H E3H 33K 33T SurePoint Display SurePoint Display IBM Kiosk SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 POS Terminal Controller / adv R028 R029 R030 R031 R032 R033 R034 R035 R036 R037 29R5258 29R5259 29R5260 29R5261 29R5262 29R5263 29R5264 29R5265 29R5266 29R5267 R039 R040 R041 R042 R043 R043 R044 R045 R046 R047 R047 R048 R049 R050 R051 R051 R052 R052 R091 29R5269 29R5270 29R5271 29R5272 29R5273 29R5273 29R5274 29R5275 29R5276 29R5277 29R5277 29R5278 29R5279 29R5280 29R5281 29R5281 29R5282 29R5282 29R5291 4.660 4.680 6.720 3.800 4.200 5.460 5.680 6.320 6.980 7.860 2.676 2.394 2.721 4.713 3.122 3.122 3.420 4.790 4.330 1.868 1.868 1.386 1.526 1.967 2.146 2.146 5.579 5.579 1.599 514 538 794 490 538 626 672 722 808 894 360 322 366 634 420 420 404 566 512 250 250 186 206 264 288 288 748 748 215 4.820 4.920 6.800 3.460 3.800 5.140 5.150 6.420 7.080 7.960 2.945 2.634 2.995 5.188 3.436 3.436 3.460 4.850 4.390 1.989 1.989 1.476 1.696 2.094 2.284 2.284 5.938 5.938 1.744 5.160 5.180 7.940 4.560 5.000 6.280 6.780 6.880 8.160 8.700 3.248 2.905 3.302 5.720 3.789 3.789 4.040 5.660 5.120 2.340 2.340 1.736 1.862 2.464 2.687 2.687 6.985 6.985 2.004 4800 4820 4820 4835 4840 4840 4838 4910 4940 4800 4800 4800 4800 4800 4810 4810 4810 4810 4846 01-11-2007 545 E45 POS Flat Panel Display POS Flat Panel Display NetVista Kiosk High-end POS Flat Panel Touch Display POS Flat Panel Touch Display Anyplace Kiosk SurePOS 300 Express SurePOS 500 Express POS Terminal, value, XPE POS Terminal, controller POS Terminal, entry POS Terminal, value POS Terminal, performance POS Terminal, think client POS Terminal, think client, XPE POS Terminal, bundle, non-Touch POS Terminal, bundle, Touch SurePOS 500 95 Point-of-Sale POS / RSS Products ServicePac e-ServicePacs with 2 years on-site maintenance starting after the 1 year Base Warranty with a next business day onsite response. These ServicePacs provide 18 hour by 6 days a week Mon => Sat cover. Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS04 - 0162 Featurecode = remove "R0" in Pac name and insert "48" example = R024 is featurecode 4824. Type 4846 4610 4610 4610 01-11-2007 Model Covered Description P45 P65 TI9 TG9 TG5 TF7 SurePOS 500 SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer Pac ePac DKR Euro (€) NKR SKR R092 R093 R094 R095 29R5292 29R5293 29R5294 29R5295 2.120 1.005 2.254 496 285 135 303 67 2.312 1.097 2.457 542 2.657 1.260 2.824 623 96 Point-of-Sale POS / RSS Products ServicePac ePac versions These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ). Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS05-0120. Type Model Covered Description Pac ePac DKR Euro (€) NKR SKR 4610 4610 4610 4610 4614 4614 4614 4614 4614 4614 4694 4694 4694 4694 4694 4800 4800 TF6, TM6, TN5 TN3, TG3, TI3 TG4 TI4 A03 F03, A04, FC3 F01 A05 V04, S04 S05, V05 106, 146 205, 207, 247 245, SNT, 307, 347, V07, V47, LNT 206, 246 2L6, 2S6, P07, P47 721, 741 7C1 C41, W41 102, 142, 781, W81 732, 733, 20, 24, 752, 753 7V2, 7V3, 7P2, 7P3 31C, 32C 31H, 32H 32T 31K, 32K 31T 10D, 1FR 2GB, 2WB 4GT, 4WT, 5GN, 5WN SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SureOne POS Terminal SurePOS Terminal SurePOS Terminal SurePOS Terminal SurePOS Terminal SurePOS Terminal SurePOS 700 Terminal SurePOS 700 Terminal POS Terminal Controller / adv SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 700 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePOS 300 Terminal SurePoint Display R101 R102 R103 R104 R105 R106 R107 R108 R109 R110 R111 R112 R113 R114 R115 R116 R117 41C5179 41C5180 41C5181 41C5182 41C5183 41C5184 41C5185 41C5186 41C5187 41C5188 41C5189 41C5190 41C5191 41C5192 41C5193 41C5194 41C5195 R118 R119 R120 R121 R122 R123 R124 R125 R126 R127 41C5196 41C5197 41C5198 41C5199 41C5200 41C5201 41C5202 41C5203 41C5204 41C5205 POS Flat Panel Display POS Flat Panel Display R128 R129 41C5206 41C5207 2.200 4.000 4.257 4.429 7.557 7.943 8.714 9.429 11.143 12.571 3.771 4.943 5.486 6.086 6.657 3.057 3.129 3.823 5.229 6.000 6.514 3.700 4.029 6.400 9.457 12.714 2.029 3.420 3.887 254 437 466 494 834 986 1.070 1.230 1.450 1.630 446 577 669 697 769 451 509 514 649 731 837 486 526 909 1.250 1.640 260 460 523 2.229 4.257 4.486 4.486 7.714 7.229 7.257 8.257 9.657 10.914 4.200 4.971 5.600 6.371 6.857 3.120 3.286 4.208 5.314 6.086 6.200 3.400 3.686 6.457 8.857 11.571 1.829 3.764 4.278 2.343 4.571 4.571 5.114 8.429 9.657 10.171 11.086 13.143 14.771 4.343 6.114 6.943 6.743 8.171 3.743 3.829 4.640 5.857 7.143 8.171 4.457 4.857 8.286 11.457 15.143 2.400 4.150 4.718 4800 4800 4800 4800 4810 4810 4810 4810 4810 4820 4820 4820 01-11-2007 97 Point-of-Sale POS / RSS Products ServicePac ePac versions These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ). Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS05-0120. Type Model Covered Description Pac ePac DKR Euro (€) NKR SKR 4820 4820 4910 4820 4820 42D, 4FD, 46D, 48D 42T 33D, T3S 46T, 4FT 48T 153, 15W 150, 152, 120 543, 544, 563, 564, E44, E64, W43, W63 532, 622, 552, 642, 652, 542 562, 573, P43, P44, W73 521, 531, P63, P64 P32, 62P, 65P, P52, 551, 64P, P42 541, P62, 561 52P, 53P 55P, 54P, 56P 1Z2, 1Z5, 1ZV, E32, E35 32 E 532 E42 C42, E82 722 742 782 33H E3H 33K SurePoint Display SurePoint Display SurePOS 300 Express V2 SurePoint Display SurePoint Display R130 R131 R131 R132 R133 41C5208 41C5209 41C5209 41C5210 41C5211 NetVista Kiosk High-end IBM Kiosk R134 R135 41C5212 41C5213 POS Flat Panel Touch Display POS Flat Panel Touch Display SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 SurePOS 500 R136 R136 R137 R138 R139 41C5214 41C5214 41C5215 41C5216 41C5217 41C5218 41C5219 41C5220 41C5221 41C5222 41C5223 41C5224 5.543 6.600 6.600 6.657 6.686 6.734 9.600 4.461 4.461 5.429 6.000 7.800 8.114 9.029 9.971 11.229 4.880 6.840 6.190 2.661 2.661 1.987 2.177 2.737 3.063 3.063 7.976 2.284 3.029 614 714 714 734 769 906 1.140 600 600 700 769 894 960 1.040 1.160 1.280 577 809 731 357 357 266 293 368 411 411 1.070 307 407 5.686 6.829 6.829 6.886 7.029 7.411 9.714 4.909 4.909 4.943 5.429 7.343 7.357 9.171 10.114 11.371 4.940 6.930 6.270 2.832 2.832 2.116 2.418 2.851 3.261 3.261 8.489 2.490 3.302 6.157 7.057 7.057 7.371 7.400 8.172 11.343 5.414 5.414 6.514 7.143 8.971 9.686 9.829 11.657 12.429 5.770 8.090 7.310 3.332 3.332 2.489 2.656 3.431 3.836 3.836 9.986 2.862 3.796 4835 4835 4840 4840 4840 4840 4840 4840 4840 4840 4840 4838 4910 4940 4800 4800 4800 4800 4800 4810 4810 4810 4846 4846 01-11-2007 545 E45 P45 P65 Anyplace Kiosk SurePOS 300 Express SurePOS 500 Express POS Terminal, value, XPE POS Terminal, controller POS Terminal, entry POS Terminal, value POS Terminal, performance POS Terminal, think client POS Terminal, think client, XPE POS Terminal, bundle, non-Touch SurePOS 500 SurePOS 500 R140 R141 R142 R143 R144 R145 R146 R147 R147 R148 R149 R150 R151 R151 R152 R161 R162 41C5225 41C5225 41C5226 41C5227 41C5228 41C5229 41C5229 41C5230 41C5239 41C5240 98 Point-of-Sale POS / RSS Products ServicePac ePac versions These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ). Cover includes, for the associated products, IBM 2x20 display, IBM Keyboard and IBM Cash drawer. For general information, see PLET ZS05-0120. Type 4610 4610 4610 01-11-2007 Model Covered Description TI9 TG9 TG5 TF7 SureMark Thermal Printer SureMark Thermal Printer SureMark Thermal Printer Pac ePac DKR Euro (€) NKR SKR R163 R164 R165 41C5241 41C5242 41C5243 1.436 3.217 715 193 432 96 1.566 3.507 780 1.799 4.031 896 99 ServicePac for POS MVS Products These 3 Years ServicePacs provide 9 hour by 5 days a week - Mon => Fri cover, with a Next Business Day response ( NBD ). The normal 1 Year Base Warranty are included in the total of 3 Years coverage, and therefore these offering only apply for new MVS products. For general information, see PLET ZS05-0120. Type ARA2 J065 J066 AK45 E506 AK85 BR09 P802 P732 P930 BS15 W172 BH30 01-11-2007 Vendor Model Covered / Description Pac ePac DKR Euro (€) NKR SKR ADS Anker ADS Anker ADS Anker CashBase Epson Symbol Symbol PSC PSC PSC Symbol Welch-Allyn Symbol Cashdrawer mdl 000 / Case Baseplate Cashdrawer mdl 000 / Case Baseplate Cashdrawer mdl 000 / Cash Drawer Cashdrawer mdl 059 / Cash Drawer Printer mdl 000 / TM-T88iii Scanner, Desk mdl 000 / LS-2100 Scanner, Desk mdl 000 / LS-4008 Scanner, Desk mdl 000 / Magellan 2200VS Scanner, Desk mdl 000, 001, 002 / Magellan 820x Scanner, Desk mdl 000 / Magellan 8500, 8560 Scanner, Handheld mdl 000 / LS-9208 Scanner, Handheld mdl 000 / 3870LX Scanner, Handheld mdl 000 / P302fzy R365 R366 R367 R368 R369 R370 R371 R372 R373 R374 R375 R375 R376 42V1265 42V1266 42V1267 42V1268 42V1269 42V1270 42V1271 42V1272 42V1273 42V1274 42V1275 42V1275 42V1276 390 618 773 464 928 585 1.082 3.248 2.939 1.237 854 854 2.629 53 83 104 63 125 79 146 436 394 166 115 115 353 426 676 844 507 1.013 639 1.182 3.544 3.207 1.351 932 932 2.869 489 775 968 581 1.162 733 1.356 4.066 3.679 1.549 1.069 1.069 3.292 100 IBM Education / e-Learning ServicePac The new IBM Education Pacs is a discount-purchase program that gives your employees access to the top-notch classroom training, technical conferences and e-Learning offerings at a very competitive price. Enables convenient discounted funding management for IT Learning with 1 Year of training - including 5 to 10% discount, varied on 3 entry price levels. Applies to a variety of education offerings in multiple formats. Depending on Country it can include: Classroom, Conferences, Itso, e-Learning. Details can be found in PLET: ZS05-0131 The e-Learning Web Lecture Courses let you learn three of the hottest subjects in the IBM System x environment. Details in PLET: ZS05-0130 01-11-2007 Type Description Pac ePac DKR Euro (€) NKR SKR Education Pack Education Pack Education Pack e-Learning Course e-Learning Course e-Learning Course Small Medium Large for BladeCenter for IBM Director for VMware DE01 DE02 DE03 DE04 DE05 DE06 41C5722 41C5723 41C5724 41C5725 41C5726 41C5727 19.000 36.800 72.000 1.548 1.826 1.393 2.375 4.600 9.000 209 246 188 19.000 36.800 72.000 1.706 2.013 1.535 19.000 36.800 72.000 1.895 2.235 1.705 101