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iP41 UK 110909-nr Troubleshooting Symptom Possible Problem Solution Unit no respond AC adaptor isn’t plugged to a wall outlet or the connector is not plugged into the power supply jack o the back of the unit Plug the AC adaptor into a wall outlet and plug the connector into the supply jack on the unit Wall outlet is not functioning Plug another device into a wall outlet (same outlet) to confirm the outlet is working Using wrong insert/ no insert Make sure the dock insert is the proper fit to your iPhone/iPod dock or iPhone/iPod has obstruction Remove your iPhone/iPod from the dock and check for obstruction on the connectors in the dock and on your iPhone/iPod. Then reseat it in the dock. iPhone/iPod does not respond to the unit iPhone/iPod didn’t charge up Sound is distorted 3: iPhone/iPod OR Remove your iPone/iPod from the dock and check for obstruction on the connectors in the dock and on your iPhone/iPod. Then reseat it in the dock. iPhone/iPod is not docked properly Your iPhone/iPod software is too old Upgrade software on your iPhone/iPod via iTunes. iPhone/iPod is locked up Please make sure your iPhone/iPod is working properly before docking with the unit. Please refer to your iPod manual for details. Remove your iPhone/iPod from the dock and check for obstruction on the connectors in the dock and on your iPod. Then reseat it in the dock. iPhone/iPod is not docked properly Using 3rd generation iPod iP41 doesn’t support 3rd generation iPod iPhone/iPod is locked up/frozen iPhone/iPod battery has problem Please make sure your iPhone/iPod is working properly before docking with the unit. Please refer to your iPod manual or apple.com/support for details. Volume level is set too high Decrease the volume. Turn off EXB bass effect Sound source is distorted If iPod original sound source is poor quality, distortion and noise are easily noticed with high-power speakers. Try a difference audio source such as a music CD. If you are using an iPod Shuffle or external sound source like older generation iPod, try reducing the output volume on the device itself. Also, try turning bass boost OFF. 8 RESET TEST OR E T ST iPhone/iPod does not dock properly 2: inserts & cradles 1: AC power E R SET (no power) iP41 Quick start Attach AC adaptor cable to jack on back of the iP41 and plug the other end into a wall socket to play and charge iPhone/iPod Select the dock insert for your iPhone/iPod model from the table below and place insert in dock. Never dock an iPhone/iPod without the proper insert in place. Insert the short cradle for your iPhone or iPod touch or tall cradle for nano 4G into the slot next to the dock Insert iPhone/iPod into dock (iPhone/iPod must not be in a “skin” or case). iPhone/iPod will charge while docked. Press the Play Button on the iP41 to play your iPhone/iPod. Use this insert iPhone 3G Insert 15 iPod touch 2G insert 16 iPod nano 5G insert 18 For this iPhone/iPod iPhone 3G iPod Touch 2G iPod nano 5G insert 18 4: watching horizontal screen video Gently pivot unit to the left until it lies flat. The clock display will adjust to the new orientation. Select your video and press the Play Button on the iP41 to play your video. 1