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2. Turn on power to the computer. When the computer is turned on, the green Power On LED (below the key on the front of the carrier) is illuminated, and the system should operate normally. IMPORTANT! Read the following before removing the carrier. Removing the DataPort carrier while the computer is operating is not recommended. If you need to remove the carrier while the computer is running, follow these precautions: • For DataPort V plus - Wait until the hard drive activity light (red LED) is off and remains off, indicating that no read/write activity is occurring. For DataPort V plus close all applications that are used by the drive and then wait one minute • If your system uses a disk caching program, ensure that all the data has been written to the hard drive. • Turn off the drive by turning the key to the OFF (vertical) position. The power light (green LED) will go off, indicating that the power has been cut. Wait 10 to 15 seconds for the drive to stop spinning, and then remove the carrier. CRU-DataPort is not liable for loss of data. It is the user’s responsibility to follow these important procedures to safeguard data. Troubleshooting No power • Make sure the DataPort lock is turned to the ON (horizontal) position and the green power LED light is on. • Check the 4-pin DC power connection both inside the carrier and on back of the frame. Drive not recognized by computer • First check all of the cable connections and the jumper configuration. • Check the Master/Slave mode setting on the drive. • Ensure the carrier and frame are fully seated and none of the pins were bent during carrier insertion. Fan Failure The DataPort V green power on LED will flash in the case of fan failure. The DataPort V plus includes an audible alarm that will beep in the event of a fan failure. Page 9 To silence the alarm remove and save the jumper on the back of the frame. After replacing the fane reconnect the jumper. For fan failure, contact CRU-DataPort Technical Support via the CRU-DataPort website at http://www.CRU-DataPort.com. Technical Support Please visit our website for the latest information and technical support options: http://www.CRU-DataPort.com. Limited Product Warranty CRU-DataPort warrants the DataPort V and V plus to be free of significant defects in material and workmanship for a period of ten (10) years from the original date of purchase. CRU-DataPort’s warranty is nontransferable and is limited to the original purchaser. Product Remedies CRU-DataPort’s entire liability and the original purchaser’s exclusive remedy for any breach of warranty shall be, at CRU-DataPort’s option, either (a) return of the price paid, or (b) repair or replacement of the hardware, provided that the hardware is returned to CRU-DataPort with a copy of the sales receipt or applicable documentation. Any replacement hardware will be warranted for the remainder of the original warranty period. These remedies are void if the hardware fails because of accident, abuse, misapplication, or modification (this will be determined by CRU-DataPort). Limitation of Liability The warranties set forth in this agreement replace all other warranties. CRUDataPort expressly disclaims all other warranties, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose and noninfringement of third-party rights with respect to the documentation and hardware. No CRU-DataPort dealer, agent or employee is authorized to make any modification, extension, or addition to this warranty. In no event will CRUDataPort or its suppliers be liable for any costs of procurement of substitute products or services, lost profits, loss of information or data, computer malfunction, or any other special, indirect, consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use any CRU-DataPort product or service, even if CRU-DataPort has been advised of the possibility of such damages. In no case shall CRU-DataPort’s liability exceed the actual money paid for the products at issue.CRU-DataPort reserves the right to make modifications and additions to this product without notice or taking on additional liability. Revision 1.0 Page 10