Download Comdial DX-80 Installation manual

Corporate Office DX Installation
BLIND
The Voice Mail transfers the call by dialing the number, then dropping out of the call. It transfers
the call without monitoring to check whether the called party is busy, answers, etc. The final outcome of the call is the total responsibility of telephone system. If the DX-80 has been programmed for transfer-recall capabilities, then when the telephone system transfer-recall timer
expires, the call is returned to the Voice Mail. (The Voice Mail cannot perform call queuing when
using Blind call transfers.)
WAIT FOR ANSWER
The VP system dials the number and monitors the line. If the called party is busy, the VP system
offers the caller the options to hold, leave a message, call another extension, etc. If the called party
is not busy, the VP system monitors the line, waiting for the called party to answer. If the called
party does not answer within a specified number of rings, the VP system abandons the transfer and
plays the personal greeting, takes a message, etc. If the called party does answer, the system
announces the call with the prompt, “I have a call for you, [mailbox owner’s name],” and completes the transfer. The VP system can perform call queuing when the mailbox is set up to perform
Wait For Answer transfers.
WAIT FOR RING
This is a combination of the Wait For Answer and Blind transfer types. If the called party is busy,
the calling party is offered the same options as with the Wait For Answer transfer type. If ringing
is detected on the line, the Voice Mail executes a Blind transfer and drops out of the call. (The
Voice Mail can perform call queuing if the extension is busy.)
SCREEN
This transfer type functions exactly the same way as with the Wait For Answer transfer type until
the called party answers. Once the called party answers, the Voice Mail plays a system prompt
offering the called party several options:
• Press 1 to accept the call. The parties are connected.
• Press 2 to have the Voice Mail voice the mailbox owner’s currently active greeting to the called
party.
• Press 3 to send the calling party to the destination selected in the IF CALLER CHOOSES OTHER
OPTIONS field on Page 2 of the mailbox’s Mailbox setup screens.
• Press 4 plus a greeting number (0 through 9) to play the selected greeting to the caller, provided
that the greeting has been recorded.
• Press 5 plus any valid box number to send the calling party to that box, where the call is treated
as would any other call to that box.
• Press 6 to accept the call. The parties are connected, but the Voice Mail remains connected to
the call and records the conversation. The recording is stored as a message in the called
party’s mailbox (provided the host telephone system allows conferencing on voice mail ports).
(With the Screen transfer type option, the Voice Mail can perform call queuing if the extension is
busy.)
Sept ‘04
Comdial.
81