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Download SDMC TMP-3T Product data
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The tasks related to the Call Home feature are available on the context menu of the monitored systems. Right-click any of the monitored systems and you can see the context menu (Figure 14-8). Figure 14-8 Service and Support context menu You can perform the following Call Home tasks from this context menu: Electronic Service Agent Send Service Information You can send the service information manually from the SDMC to IBM Support. This task can be scheduled and made to run immediately or at a later time and also at regular intervals. Send a Test Service Request to IBM This task sends a test service request to IBM and verifies whether the Call Home feature is working properly in the SDMC. This task can also be scheduled at a later time and at regular intervals. 344 IBM Systems Director Management Console: Introduction and Overview
