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First steps Customizing the auto attendant banner You can add a custom banner image to any auto attendant configured on the MCU or IP VCR. The banner is the image at the top of the auto attendant menu page and the default is the Codian company logo. The image file must be in GIF or Windows BMP format with a maximum size of 352 x 64 pixels. If the image is smaller than 352 x 64 pixels so that the background color is seen, you may also want to change the background color. Display the Banner page for the auto attendant you want to alter and see the online help topic “Adding a custom banner” for more information. To display the page: On the MCU go to Conferences > Auto attendants, select the auto attendant and click Banner On the IP VCR, go to Settings > Banner Localized MCU units If you prefer to work on a Codian MCU in a language other than English, Codian or a reseller can localize your unit by uploading a localization package. The web interface pages, online help pages and voice prompts will be displayed/played in your local language. The default files are not deleted and you can return to English at any time. See the online help topic “Customization”: more information. However, you can customize voice prompts yourself as described in the next section. Customizing voice prompts (MCU and IP VCR) By default the IP VCR and MCU includes English voice prompts spoken by a female American voice. You may wish to replace these prompts with your own in order to change the wording, language or accent used. Alternate prompts may be uploaded individually using the web interface (go to Settings > Customization). After the voice prompts have been uploaded you can create a resource package of them. You can then upload the resource package on to other units in one go. For detailed instructions and guidance on making good quality voice prompt recordings, display the online help topic “Customizing the user interface”. Communicating with the unit To communicate with a unit you must have connected its ports and defined its IP address as described in the Getting Started Guide. There are a number of ways to communicate with Codian units: Serial port or console port - see the Getting Started Guide for your unit. 30