Download Virgin USB MODEM User guide

Troubleshooting
MC760 Modem
The following tips will help solve many common problems
encountered while using the MC760 Modem:
• Make sure you are using the MC760 Modem in the correct
geographic region: a Broadband2Go MC760 Modem in the
U.S.A.
• Ensure that the wireless network’s coverage extends to your
current location.
• When properly installed, the MC760 Modem is a highly reliable
product.
Most problems are caused by one of these issues:
• The wrong driver has been installed.
• System resources required by the MC760 Modem are being
used by other devices.
• Network coverage is not available (either because you are
outside the Broadband2Go and NationalAccess coverage area
or because of an account or network problem).
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