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Managing Calls
Accessing Voice Mail
3
3.11 Accessing Voice Mail
There are two types of voice mail that you can access from your mobile device:

Cellular voice mail—Voice mail for the phone number of your mobile device

Enterprise voice mail—Voice mail for your enterprise (corporate) phone number
NOTE If ShoreTel Communicator features are enabled, refer to “Using Visual Voice Mail”
on page A-II to access visual voice mail. Visual voice mail allows you to view all (undeleted)
voice mails at a glance, and enables you to choose which voice mail to listen to. Refer to
“Enabling ShoreTel Communicator” on page A-I for information about enabling ShoreTel
Communicator.
3.11.1 Accessing Cellular Voice Mail
To access cellular voice mail:
1
Activate Personal Dial mode.
2
Touch + Hold the "1" key in the Keypad.
3.11.2 Accessing Enterprise Voice Mail
To access enterprise voice mail:
1
Activate Business Dial mode.
2
Press and hold the "1" key in the Keypad.
NOTE If ShoreTel Communicator features are enabled you can see and listen to individual
voice mail messages in your enterprise voice mail using the voicemail tab. Refer to
“ShoreTel Communicator” on page A-I.
Version 6.0
ShoreTel Mobility User’s Guide
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